About the Role
Principal Information Architecture Strategist
remote type
Remote
locations
Remote-USA
time type
Full time
job requisition id
P745020
About the team
The Zillow Experience Design (ZxD) team is a fast-paced, collaborative, and driven design team. We’re a tight-knit, fun-loving, and upbeat group. Meet us and learn more (https://www.zillow.com/careers/design/)!
– We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, design strategy & service design, and design operations
– We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms.
– Our team cares deeply about solving problems for real people – customers, co-workers, & everyone else. We seek to make everything a little better than we found it.
About the role
As a Principal Information Architecture (IA) Strategist, you’re responsible for discovery, definition, and development of enterprise ontologies in support of Zillow’s Customer Data Strategy, Corporate Strategy and Customer Experience Vision. The Principal IA Strategist will be responsible for working collaboratively across Zillow lines of business and functions to develop domain ontologies in support of enterprise initiatives. The Principal IA Strategist should be capable of standing up and supporting an emerging and evolving IA program at Zillow, and will act as the lead for the program alongside more tactical IA team members. You’ll do this by clearly communicating a vision for IA, advocating for the value of using semantic technology and knowledge organization concepts. In addition, you’ll lead enterprise-wide object mapping as well as identification of OOUX enablement plans for specific lines of business. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate experience design quality. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.
Responsibilities
- Develop and communicate a 6-12 month vision to senior stakeholders and partner teams of a “north star IA” to inform long-term planning, including accurate details and transparency on risks and impediments. Proactively build relationships with those outside of your immediate team resulting in horizontal influence.
- Design enterprise-wide information architecture and integration strategies across multiple platforms, technologies and/or software systems. Articulate the information architecture that will go to the Zillow end user.
- Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of ontologies and OOUX
- Define and enable the near-term IA roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
- Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for immediate teams you’re working with
- Understand and leverage end-state architecture vision in partnership with Engineering, Data Science, Product, and Design teams to support the development and integration of semantics in Zillow products and services, driving comprehensive design decisions
- Collaborate with partner teams to articulate use cases, objectives, and architectural designs that support business goals
- Deliver value by creating reusable, extensible and resilient capabilities
- Contribute to team culture and recruiting by mentoring and developing junior IA associates
- Communicate and advocate the value of Zillow’s efforts in ontologies, semantics, OOUX, and standardization across the business
- Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, and OOUX
- Develop standards, guidelines, and direction for ontology, semantics, and data standardization in general at Zillow Group.