by Ronald Barron | Dec 30, 2024 | Uncategorized
About the Role
Title: Senior Product Manager, CRM Records & Events
Location: Remote – USA
Job Description:
POS-15763
Customer Relationship Management (CRM) software is about managing customer relationships. In order to do that in the best way possible, our customers need a full picture of their customer (what we call the “customer profile”) in one place across the entire customer journey from marketing, sales, onboarding, customer success management, and support. Depending on the step in the journey, our customers need slightly different information about their customers (see list of customer questions). The mission of the Customer Profile UI product group is to provide our customers with the right customer information at the right time.
As the senior product manager of the Records and Events teams, you’ll work with an amazing team of engineers and a UX designer on HubSpot’s most used page with over 13 million views per day. This role involves leading two critical team missions: Records and Events. The Records team is responsible for creating a complete view of the customer and making it easy to find answers to questions. The Events team owns capturing a complete view of customers’ activities to provide an accurate recap of everything that has happened with a customer. As our customers often say, “if it’s not logged in HubSpot, it didn’t happen.” This is a platform role that serves both external customers and internal product teams. We’re looking for a Senior Product Manager to help launch the next evolution of AI-powered CRMs. The ideal candidate has experience with technical platforms, cross-team collaboration, communication, and ruthless prioritization. Here are some projects you’ll work on:
Records FE & BE teams
- Improve records and preview sidebars so that they’re less overwhelming and more curated to provide customers with the information they need upfront. Transform records into dynamic pages that change content depending on relevant context like which user, what they’re trying to accomplish, etc.
- Embed AI insights throughout records and preview sidebars so that customers can easily understand and action data instead of spending time interpreting it
- Work with internal product teams to create persona and industry templates to display on record pages
Events FE team
- Orchestrate a complex migration of the record activities tab to a new version that is more configurable and solves for known customer pain points
- Work with internal product teams to determine the best way to display activities data across the HubSpot platform
Please note: Due to the spread of the current team, this hire needs to work Eastern or Central Time Zone hours.
In this role you’ll get to:
- Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad – our system for building product collaboratively and strategically
- Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
- Guide new product ideas from initial concept all the way through launch
- Understand our customers and their journey through the product by engaging with them directly and often
- Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
We are looking for people who have:
- Experience launching products successfully to customers, including AI features
- Experience as a platform product manager, building tools that serve both external customers and internal product teams
- A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
- The ability to articulate product vision to a variety of audiences
- A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
- A drive to understand customer needs deeply and truly solving for their problems
- Excellent communication, influencing, and interpersonal problem-solving skills
- A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
- A desire to understand how HubSpot products work
- The ability to make decisions, test assumptions, and iterate – often without perfect information
- Demonstrated ability to adapt in an innovative and fast-paced environment
- An understanding of the competitive software space
As a member of the Product Management org at HubSpot you’ll:
- Join a product-led culture that truly puts the customer first
- Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators
- Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
- Use your voice, share your perspective, and have a real impact based on your point of view
- Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
- Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.
- Read more about our shared product principles here.
APPLY HERE
by Ronald Barron | Dec 30, 2024 | Uncategorized
About the Role
Title: Social Media Strategist, Acuity
Location: Remote, United States
Job Description:
We are looking to add a Social Media Strategist to join our marketing team and support the daily operations and long-term social strategy for Acuity Scheduling. Acuity Scheduling, a Squarespace company, allows users to schedule appointments online, taking away the administrative burden of their business and giving customers a seamless booking experience.Mar
You will be responsible for planning, executing, and expanding Acuity Scheduling’s social efforts across channels to boost brand awareness, engage our target audiences, and drive organic customer acquisition. This opportunity is for a passionate brand builder who has a deep understanding of social media algorithms and best practices to efficiently grow platforms.
You will report to the Head of Marketing for Acuity. This role can be remote (within the U.S.) or on-site (hybrid) at our NYC headquarters.
You’ll Get To…
- Develop an innovative social media marketing strategy that drives growth and engagement among an audience interested or considering a scheduling tool.
- Plan and execute social media campaigns aligned with marketing goals, such as new product launches, seasonal promotions, and customer acquisition initiatives, collaborating with the Content Marketing lead to ensure alignment with overall content strategy.
- Manage the social media calendar to sustain a consistent publishing cadence across all organic channels, including Facebook, Instagram, LinkedIn and TikTok and identify opportunities to expand into new high-impact channels and communities.
- Utilize social media and analytics platforms to track performance and compile regular reports in collaboration with the Growth Marketing lead.
- Optimize social publishing strategy based on new product updates, best times to post, and any algorithm changes to maximize effectiveness.
- Develop social content copywriting, aligning to the overall brand voice and tone.
Who We’re Looking For
- 4 years of experience in social media strategy, community management, and/or public relations/communications.
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience managing social media accounts for a brand and/or SaaS business, understanding the nuances of different platforms and best practices, with a strong portfolio of successful social media campaigns.
- Exhibit writing and visual design skills to create compelling content that conveys Acuity’s brand voice and captures audience attention.
- Fluency in social media trends and how they can translate into content opportunities.
- Creative mindset with the ability to identify opportunities for growth.
- Possess the ability to measure campaign performance and translate data into actionable insights.
APPLY HERE
by Ronald Barron | Dec 30, 2024 | Uncategorized
About the Role
Title: Senior Social Media & Content Specialist – New York / Remote
Location: New York / Remote
Job Description:
Salary range 90,000 – 104,000 USD/Gross Annually
Get to know us
At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms.
eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy while providing monetization for content creators, publishers and advertisers.
Combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.
eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).
How we work
eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and host an annual-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a culture that provides a unique dynamic of flexibility and belonging.
What you’ll do
As a Social Media & Content Specialist, you will play a pivotal role in expanding our online presence and driving growth through content. You will craft and execute strategies to promote product updates, engage with emerging trends in our industry and create content that captivates and converts across our blogs, websites, and social media. Your efforts will ensure the brand builds authority, attracts new audiences, and retains loyal customers across non-paid channels.
Your day-to-day activities:
- Content Strategy and Creation
- Develop and execute a content strategy aligned with product updates, feature releases, and brand goals
- Write and manage blogs, articles, email content, and video scripts to engage and educate customers
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- Trend Monitoring and Industry Engagement
- Actively follow trends in security, safety, and ad blocking to position the brand as a thought leader
- Proactively create and post timely content that resonates with target audiences and showcases domain expertise
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- Influencer and Community Engagement:
- Collaborate with influencers to amplify brand reach and authority
- Build relationships with key stakeholders in the industry to drive earned media opportunities
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- Non-Paid Channel Management:
- Leverage owned and earned channels (e.g. Facebook, Instagram) to drive organic traffic and customer engagement
- Build brand authority by consistently producing high-quality, relevant content
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- Brand Growth:
- Promote product updates and feature releases across all relevant platforms
- Manage the blog to ensure consistent publishing and alignment with SEO and brand goals
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- Analytics and Optimization:
- Monitor performance across non-paid channels and refine strategies based on data insights
- Use analytics tools to track organic traffic, engagement, and conversion metrics
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What you bring to the table
- Proven experience in content creation and strategy
- Excellent writing skills for blogs, articles, email campaigns, and video scripts
- Familiarity with industry trends in security, safety, and ad-blocking (or similar domains)
- Experience building and managing relationships with influencers
- Strong project management skills and the ability to juggle multiple initiatives
- A data-driven approach to optimizing content performance and audience engagement
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It’s awesome if you have
- Experience with video content creation and editing
- Knowledge of email marketing tools and strategies
- A background in social media management or public relations
- Familiarity with tools like Google Analytics, SEMrush, or Ahrefs
- A creative mindset with the ability to produce innovative and engaging content
APPLY HERE
by Ronald Barron | Dec 30, 2024 | Uncategorized
About the Role
Title: User Experience UX Operations Lead
Location: Remote United States
Job Description:
Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
Come join the Experience & Strategy organization within US Retail Markets!
The Experience & Strategy organization is here to transform digital connection opportunities into extraordinary experiences that position our company to win big with our customers, agents, reps, and prospects. We build products and experiences, keeping prices low for customers, reinvesting in market-leading growth, and becoming an admired, first-quoted carrier.
This position may have in-office requirements depending on the candidate’s location.
The role:
This individual contributor position will play a key role in driving process excellence and increasing maturity of User Experience (UX) practices across our 60+ person UX team. Your primary mission will be to gain visibility into ways of working across the team and identify opportunities for improvement. This role requires experience as a UX practitioner and strong expertise in UX craft and best practices. This role reports to the Senior Director of UX.
Responsibilities:
- Make it easy for UX team members to adopt best practices by documenting frameworks and standard processes, identifying opportunities for training, driving awareness of support resources, and optimizing those resources for usability.
- Drive effectiveness in design team rituals by identifying, documenting, and socializing best practices and ways to measure success.
- Ensure clarity on OKRs across the team and provide examples, feedback and coaching on what good looks like.
- Facilitate knowledge sharing and collaboration across UX portfolio teams.
- Help UX team members to find fast answers to common questions.
- Make the onboarding process for new hires seamless and supportive, including defining team-wide standards and creating clear accountability.
- Stand up an intake process for teams lacking dedicated UX support. Oversee and optimize our consulting workflow and approach.
- Coordinate the agenda and quarterback slides for quarterly UX all-hands meetings.
- Assist with storytelling to increase adoption of best practices across the org, including documenting and socializing success stories.
We’re looking for:
- A passionate advocate for UX best practices who stays abreast of industry trends
- A highly organized systems-thinker
- A talented storyteller who can synthesize diverse feedback to make case for change
- An expert influencer with strong listening and relationship-building skills
- A pragmatic optimist who can generate excitement for new ways of working
- A natural project manager who can create clarity and hold others accountable
Qualifications
- As typically acquired through a Bachelor`s degree or equivalent experience and 8+ years of experience in a related field:Experience using methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
- Familiarity with the following core disciplines, with demonstrated expertise in at least two and proficiency in two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design
- Exceptional written and oral communication skills
- Comfortable interacting with all levels of the company
- Proven ability to present projects and status reports to senior management
- Strong organization and analytic thinking skills, with ability to translate complex content into user scenarios, flows and diagrams
- Proven track record of collaborating effectively with cross-functional teams
- Open to remote candidates, but ability to work east coast hours is preferred
- Proficiency in UX Design tools like Figma, Lucid, Confluence, Jira
APPLY HERE
by Ronald Barron | Dec 30, 2024 | Uncategorized
About the Role
Title: Graphic Designer
Location: United States
Job Description:
A bit about us
GroundTruth is a media platform that drives in-store visits and other real business results. Using observed real-world consumer behavior, including location and purchase data, we create targeted advertising campaigns across all screens for advertisers. We then measure how consumers respond to the campaigns, including if they physically show up to a store location or website, to understand the real business results generated by a brand’s advertising.
Learn more at groundtruth.com.
We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work in 2021, 2022, & 2023. Learn more about the perks of joining our team here.
A bit about you:
We’re looking for a talented Graphic Designer to join our creative team. In this role, you’ll bring clarity to complex ideas by crafting compelling presentations, short videos, and other visual assets that resonate with both technical and non-technical audiences. If you’re a self-starter who thrives in an independent work environment and can turn intricate concepts into engaging visuals, we want to hear from you.
You will:
- Create Impactful Presentations: Design visually compelling PowerPoint or Google Slides presentations that effectively communicate complex product features, technology concepts, and business strategies.
- Visualize Complex Information: Translate complex technological and product concepts into simple, easy-to-understand visual content that can be used across internal and external communication channels.
- Collaborate Cross-Functionally: Work closely with product, marketing, and sales teams to understand objectives and create materials that align with brand voice and objectives.
- Work Independently: Manage multiple projects and deadlines, demonstrating the ability to work quickly and efficiently with minimal supervision.
- Maintain Brand Consistency: Ensure all visual assets align with the company’s established visual identity and brand guidelines, including but not limited to presentations, social assets, landing pages, newsletters, and ads.
- Stay Current with Design Trends: Continuously improve skills and adapt to new tools, design trends, and technologies in the multimedia design space.
You have:
This is our ideal wish list, but most people don’t check every box on every job description. So, if you meet most of the criteria below and are excited about the opportunity, and willing to learn, we’d love to hear from you.
- 3-5 years of experience, preferably in B2B, media, and/or advertising
- Strong proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.), Figma, or similar platforms.
- Proven ability to design clear, engaging presentations in PowerPoint, Google Slides or similar software.
- Solid understanding of design principles and the ability to communicate technical or complex concepts visually.
- A portfolio demonstrating your ability to design visually engaging presentations, animations, GIFs, and video content.
- Self-motivated with a demonstrated ability to manage time and priorities effectively.
- Excellent attention to detail and a high level of creativity.
- A passion for visual storytelling and creating high-quality designs.
- Strong communication skills and the ability to collaborate with non-design teams.
Preferred Qualifications:
- Experience working in a fast-paced environment or at a tech company.
- Experience developing animated and short video content to support marketing campaigns, product demos, and social media.
- Familiarity with HTML/CSS or other web technologies for interactive designs.
- Experience with animation and video editing software (e.g., After Effects, Premiere Pro, or Final Cut Pro).
- Knowledge of motion graphics and 3D visualization is a plus.
You are:
- Organized with demonstrated ability to prioritize and deliver timely work
- A team player and not afraid to roll up your sleeves and help when needed
- Self-sufficient and not afraid to take the lead and manage tasks independently
- Coachable and open to feedback
- Respectful–we treat each other with respect and assume the best of one another
- Not afraid to have fun!
APPLY HERE
