Product Manager – Data

Product Manager – Data

Employer: NerdWallet

NerdWallet is in the business of putting personal finance knowledge in your wallet with accessible online tools and expert advice. Millions of consumers come to NerdWallet every month looking for insights about the personal finance products that serve their needs the best.

The Partner Data Ingestion team is responsible for delivering value to consumers, partners, and NerdWallet by ingesting affiliate revenue transactions and making it available so stakeholders can make informed decisions. As a Product Manager on the Partner Data Ingestion team, you will be improving the way we ingest data from our partners. Your work will have a significant impact in the way we report revenue and use data to make performance marketing decisions. Besides building strong processes, you will also look into how we improve monitoring, documenting, and automating all our partner data flows for real-time marketing and revenue insights.

In this role you will report to the Lead Product Manager of Data.

Where you can make an impact:

  • Work with the Partnership team to prioritize partners, create strong KPIs to measure success for each integration, and regularly report on metrics
  • Communicate progress to stakeholders, functional owners, and internal team members
  • Be a subject matter expert for partner integrations and a key resource for team members across NerdWallet
  • Streamline our integrations process to shorten integration timelines and reduce cost of maintenance
  • Support and define a standardized integration process and guidelines for partners, data engineers, program managers, and the business team
  • Participate in build vs. buy decision-making pertaining to critical integrations infrastructure
  • Provide support to partners when they raise data issues that require resolution including the coordination of internal and external parties
  • Partner with data engineering to establish, support, and improve data management processes while taking into consideration partner data needs and pain points

You have:

  • Strong Product and Data Intuition: You have a clear sense of how to gather insights and synthesize consumer needs.
  • A Focus on Execution: You have the organizational and analytical skills to effectively manage and prioritize multiple projects
  • Strategic Intuition: You can synthesize external and internal data and team feedback to develop a coherent roadmap for our growing product needs
  • An Analytical Approach: Comfort with data analysis tools and creating SQL queries to conduct analysis
  • A Collaborative Style: You work comfortably across teams and disciplines leveraging their talents, expertise, and insight to achieve shared goals
  • Strong Client Empathy: You can imagine the world as others see it and understand their motivations and needs
  • Exceptional Communication Skills: You have excellent written and oral communication skills to drive the platform vision within the organization

Your experience:

We recognize not everyone will have all of these requirements. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

  • 2+ years in product management at a consumer internet company
  • Experience working with stakeholders to make tradeoff decisions and prioritize requests
  • Strong problem solving skills as well as the ability to manage several tasks/projects concurrently and prioritize work effectively
  • An unquenchable desire to identify and fix data issues in a large, complex data environment; we rely on you to be proactively hunting for issues
  • Technical background (e.g. degree in computer science, engineering or equivalent professional experience)

Where:

  • This role will be based in San Francisco, CA or remote (based in the U.S.).
  • We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Work hard, stay balanced (Life’s a series of balancing acts, eh?)

  • Industry leading medical, dental, and vision health care plans for employees and their dependents
  • Rejuvenation Policy Flexible Time Off + 12 holidays + Mental Health Days
  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
  • Mental health support through Ginger.io
  • Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
  • Health and Dependent Care FSA and HSA with monthly NerdWallet contribution
  • Weekly Virtual Bootcamp, Yoga and Mindfulness Meditation sessions
  • Monthly Wellness Stipend and Cell Phone Stipend

Have some fun! (Nerds are fun, too)

  • Nerd-led group initiatives Intramural Sports, Employee Resource Groups for Parents, Diversity, Equity, and Inclusion, Women, LGBTQIA, and other communities
  • Hackathons, Happy Hours and team bonding across all teams and departments
  • Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you’re remote!) and our annual Charity Auction

Lifestyle (Be your best self – we’ll take care of the details)

  • Our Nerds love to make an impact by paying it forward Donate to your favorite causes with a company match
  • WiFi stipend, work from home equipment stipend, and co-working space subsidy
  • Commuting stipend and catered breakfast, lunch and onsite barista for SF based Nerds
  • Anniversary recognition program choose from different items and experiences

Plan for your future (And when you retire on your island, remember the little people)

  • 401K with company match
  • Annual Enrichment Stipend for learning and development
  • Be the first to test and benefit from our new financial products and tools
  • Access to Rocket Lawyer for online legal support and resources

APPLY HERE

Senior Service Designer

Senior Service Designer

Employer: Aquent

Job Description:

This is a remote temp to hire position.

Our healthcare client is seeking a Senior Service Designer to support development of service design capability and to help drive the future of the patient experience.

The Senior Service Designer will be part of an interdisciplinary team to transform customer signals into actionable insights, generate and prototype transformative experiences, and define the path ahead for all things patient financial experience. In this role, you will combine the insights of a researcher and the holistic thinking of an experience architect. You will bring your experience to our human-centered design process and help create a service mentality within our organization.

This is an opportunity to be part of a team that is creating positive impact for our patients and the healthcare community by creating experiences that change people’s lives for the better.

In this position you will have the following responsibilities:

  • Co-produce deliverables such as qualitative research reports, journey maps, process flows, concepts, service design blueprints, personas and prototypes.
  • Support holistic service design activities leveraging a variety of human-centered design methods and frameworks.
  • Communicate, promote and demonstrate a human-centered design process.
  • Facilitate workshops with cross-functional internal teams.
  • Partner with researchers to conduct qualitative research studies and generate actional insights.
  • Collaborate with a multidisciplinary team and engage with different stakeholders (internal and external) to create design artifacts that simplify complex ecosystems for large audiences.
  • Develop service design best practices and templates

Qualifications:

Required qualifications for this position include:

  • Bachelor’s Degree in relevant discipline such as service design, UX design, graphic design, design research, psychology or design management.
  • 7 years experience working in innovation, human centered design, product development, digital as a direct employee or consultant; General business and design experience.

Preferred qualifications for this position include:

  • • Master’s Degree in relevant discipline such as service design, UX design, graphic design, design research, psychology or design management.
  • • Experience with underserved or uninsured communities
  • • Competency in Spanish language

APPLY HERE

Data Engineer

Data Engineer

Employer: Booz Allen Hamilton

The Challenge:

  • Do you want to work at the forefront of advanced technology and solve complex data challenges?
  • You know that data yields pivotal insights when it’s gathered from disparate sources and organized.
  • As a data engineer, you have the chance to develop and deploy the pipelines and platforms that make this data meaningful.
  • What’s more, you’ll have the chance to help grow Booz Allen’s DataOps capabilities while working with a multi-disciplinary team of analysts, data engineers, data scientists, developers, and data consumers in a fast-paced, agile environment.
  • We’re looking for someone like you to work with our clients and meet their mission.
  • This is an opportunity to implement data engineering activities on some of the most mission-driven projects in the industry.
  • You’ll have the chance to architect data systems, stand up data platforms, build out ETL pipelines, write custom code, interface with data stores, perform data ingestion, build data models.
  • From sharing your skills in analytical exploration and examination of data to supporting the assessment, design, building, and maintenance of scalable platforms, you’ll work with our clients to solve their most pressing challenges.
  • Ready to help drive innovation using cutting-edge data tools and techniques?
  • This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.
  • Join us. The world can’t wait.

You Have:

  • Experience with creating software for retrieving, parsing, and processing structured and unstructured data using two programming languages, including C++, C#, Java, or Python
  • Experience with querying databases to create reports or data extracts for visualizations or integrations
  • Ability to design structured, unstructured, and semi-structured data models
  • Ability to analyze data to generate synthetic data
  • Secret clearance
  • BA or BS degree

Nice If You Have:

  • Experience with transaction processing systems and analytical systems, including batch processing, stream processing, or graph stream processing
  • Knowledge of data indexing mechanisms
  • Knowledge of various consistency models
  • Ability to support project teams with scaling, monitoring, and operating data platforms for very high availability and performance
  • MA or MS degree in Computer Science CIS, MIS, CE, or Engineering preferred; PhD degree in Computer Science CIS, MIS, CE, or Engineering a plus
  • Approved baseline certification for IAT Level II

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation:

The proposed salary range for this position in Colorado is $60,000 to $95,000. Final salary will be determined based on various factors.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

Build Your Career:

At Booz Allen, we know the power of analytics and we’re dedicated to helping you grow as a data analysis professional. When you join Booz Allen, you’ll have the chance to:

  • access online and onsite training in data analysis and presentation methodologies, and tools like Hortonworks, Docker, Tableau, and Splunk
  • change the world with the Data Science Bowl—the world’s premier data science for social good competition
  • participate in partnerships with data science leaders, like our partnership with NVIDIA to deliver Deep Learning Institute (DLI) training to the federal government

You’ll have access to a wealth of training resources through our Analytics University, an online learning portal specifically geared towards data science and analytics skills, where you can access more than 5000 functional and technical courses, certifications, and books. Build your technical skills through hands-on training on the latest tools and state-of-the-art tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site bootcamps, certification training, academic programs, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success.

APPLY HERE

Principal Information Security Engineer

Principal Information Security Engineer

Employer: UnitedHealth Group

job description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading-edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

IAM Cloud Engineering (ICE) team provides support for Microsoft’s Cloud-based Identity and access management service, Azure Active Directory (AAD). Azure AD provides support for variety of User Personas including (B2E), Business to Employee, Azure AD support for Developers, (B2B) – Business to Business with Guest/External Partners including NIE/AEs and upcoming (B2C) frameworks. Azure AD is the Cloud IDP of choice that provides authentication and authorization services for Hybrid & Cloud born identities, Microsoft 365 Applications, SaaS Applications, workstations and Cloud servers, and other third-party cloud platforms. The ICE team manages and supports the organization with the adoption of the below services to support our mission of making Cloud First a world class experience for everyone.

As a Cloud Principal Engineer, your primary focus will be on IAM engineering activities for Azure AD & Cloud DevOps/Operational Support; implement and enforce IAM controls for applications migrating to or already deployed in Gov clouds (Azure Gov Cloud). You will work with IAM segment leads, IAM architecture team, IaaS/Cloud Engineering and CI/CD teams to identify and leverage the best practices for IAM controls implementation.

Primary Responsibilities:

  • Identify and establish the necessary structures, roles & responsibilities required within the Cloud IAM & DevOps teams
  • Serve as subject matter expert on multiple public Cloud IAM technologies / solutions
  • Collaborate with EIS, Cloud Application Engineering & IAM Operational support teams on Cloud IAM services and controls
  • Implement the cloud security best practices and Support the Cloud IAM Roadmap and implementation of enterprise wide IAM policies across the platform
  • Define the IAM cloud centric measures and performance metrics to track the effectiveness of the services and enforcement of controls
  • Manage the automation of cloud components using Infrastructure-as-Code (IaC) principles within a CI/CD pipeline
  • Create/enhance automation scripts, CICD pipelines to implement IAM roles, policy bindings in the AZURE public/Gov clouds env
  • Work on automation using CICD/Jenkins pipelines, Terraform scripts for IAM infrastructure setup and capabilities deployment
  • Support public cloud (Azure) hosted applications and infrastructure services by maintaining and enforcing IAM policies and procedures
  • Work on any escalation for IAM issues within public cloud platforms (Azure)
  • Identify gaps and recommend solutions to improve operational efficiencies across IAM processes and patterns

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • 10+ years of working experience in:
    • Public Cloud Platforms (Azure, AWS) with focus on Azure AD IAM (Identity and access management) concepts and security frameworks
    • Directory services, multi-factor authentication, user provisioning, privileged access management, single sign-on, federation technologies and protocols such as SAML, OAuth, OIDC etc.
    • Cloud IAM functionality across multiple public cloud services (IAM Roles, Permissions and Policies)
    • Infrastructure and application deployment automation experience using Terraform and Jenkins to public clouds
    • Solid understanding of DevOps, Automation with CICD pipelines
    • Automating system administration tasks, deployments, and other repeatable tasks
    • Python and Scripting languages

Preferred Qualifications:

  • Government Clearance
  • Technical or security certifications (Azure certifications, CISSP)

APPLY HERE

User Support Representative

User Support Representative

Employer: Assurance IQ

About Assurance

Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.

Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people’s lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.

At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we’re working together to improve the lives of millions!

About the Role

Assurance is growing our support team! A core part of what we’re building is a large network of various insurance agents who access our platform to connect with interested shoppers.

This position is responsible for working behind the scenes to assist our Agents as they advise shoppers through their assorted insurance needs. As a User Support Representative, you are at the core of our support team, working to assist our users through a myriad of inquiries. Customer service, courtesy, and compassion will always be top of mind for you, as you’ll be working directly with our Assurance agents.

Responsibilities

  • Field inbound user chats and emails, resolving requests with expediency
  • Ensure every user experience is top notch in quality adhering to Assurance’s SLA’s (Service level agreement) and KPI’s (Key performance indicators)
  • Maintain expert level knowledge of Assurance platform with the ability to assist users through majority of questions
  • Maintain ownership of each issue and be resourceful in coming up with solutions
  • Ensure the Assurance user and their internal rep are kept notified of any updates
  • Identify and track user issues and complaints to ensure transparency and improve the customer experience

Qualifications

  • 2-3 years as a customer support agent or similar role assisting users through chat and/or email
  • Ability to remain professional and courteous with Assurance users at all times
  • Excellent organizational skills
  • Excellent attention to detail within a fast-paced and entrepreneurial environment
  • Flexibility and willingness to learn and work on different tasks as needed
  • Ability to take initiative and manage multiple tasks and projects at a time
  • Prior experience with Zendesk and Intercom support platforms preferred
  • Must be available to work occasional nights, holidays and weekends
  • Experience in the Insurance industry, and/or working with on-demand networks preferred

APPLY HERE