Senior Product Manager- Performance and Reliability 

by | Jul 29, 2022 | Uncategorized

Job Description

Senior Product Manager (Performance & Reliability)

Location: Remote (United States)

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian Engineering will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.

This position is for you: If you have experience with and a passion for Software Performance & Reliability, with a good understanding of SRE Practices, Observability and Incident Management.

Appian is headquartered in the McLean, Virginia area, and we are supportive of both Remote and Hybrid work environments.

What you’ll do: Prioritize, define, and ensure success of product features for various users at the roadmap/release level as well as functionalities within each feature at the sprint level.

  • Prioritize what we should build and optimize to improve the overall performance of our platform.
  • Participate in quarterly release presentations to share new ideas and to receive feedback on new features.
  • Support the adoption of processes, tools and enhancements that enable DevOps, SRE, and Observability practices for the business.
  • Construct detailed feature specifications outlining feature purpose, desired outcomes, and business impact.
  • Define key milestones and drive incremental delivery using Agile principles and techniques. (Sprint Planning, Backlog Grooming, Daily Standup, Sprint Review).
  • Align with Strategic, Technical, and Development leads to define feature functionality and performance expectations.
  • Promote features and practices that strengthen and enable a culture of continuous improvement.

About you:

  • You understand the value of open-source observability technologies like Grafana, Prometheus, OpenTelemetry and Jaeger.
  • Strategic thinker and problem solver with a proven ability to prioritize, negotiate, and execute in order to accomplish amazing things.
  • Strong communication, negotiation, and collaboration skills; ability to draw clarity out of complex and ever-changing environments.
  • Demonstrated technical background; an engineer at heart with an innate desire to make an impact.
  • You understand the benefits of Cloud Native solutions leveraging Kubernetes orchestration.
  • Exceptionally imaginative, collaborative, and truly excited about building great product features and experiences.
  • Most importantly, passionate about software performance, reliability and observability!

Some of the tools and resources we will equip you with include:

  • Within your first few weeks of joining us, you will attend new hire orientation along with our 2-day engineering bootcamp to ensure you are set up for success
  • Access to over 1,000+ Udemy course, along with dedicated learning time to focus on areas you specifically would like to focus on as a programmer
  • An agile-led work environment where you will be challenged and your ideas will be heard

Basic Qualifications:

  • B.S. in Computer Science or related field

Preferred Experience Level:

  • 4+ years of overall experience, preferably 3+ years in a Product Manager role.

About Appian

Before Appian was a company, it was an idea. Not about a product or a market, but about the culture needed to sustain innovation and value. Today, we help businesses build apps and workflows rapidly, with a low-code automation platform.

Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard. We value and encourage cross-departmental collaboration, and actively seek opportunities to better ourselves and others. Creating impact to us means that when we deliver results, we’re focused on lasting positive change.

Join us.

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co worker, Pay Transparency Nondiscrimination.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

#LI-MB1

#LI-Remote

APPLY HERE

Marketing Communications Specialist

by | Jul 29, 2022 | Uncategorized

Job Description

Title: Marketing Communications Specialist


Job Category: Sales & Marketing
Job Type: Full-time
Travel Percentage: -1
Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.

The OMEGA Process Team is responsible for management of the Marketing Operations project management tool, Adobe Workfront. This individual owns group governance for OMEGA, acts as the system SME within transformational projects, and helps support associated workflows and processes.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Primary triage/assignment responsibilities to receive and assign out over 5,800 OMEGA projects per year
  • The individual will provide support in Workfront system enhancements, new features, training, and reporting. Complete projects from start to finish, creating and managing timelines, tasks, deadlines and making sure that all aspects of the project are delivered on time
  • Provide consultation to new teams and all new users joining OMEGA and Workfront
  • Own all group system documentation, manage regular system audits, and drive the governance strategy for OMEGA
  • Troubleshoot and resolve system issues and errors related to automations and integrations
  • Collaborate with multiple cross functional partners to identify process enhancements to support Marketing Operations effectiveness and growth
  • Propose recommended solutions following internal processes and methodologies (e.g., Requirements and Solutions Analysis)
  • Obtain agreements, approvals, and sign-offs to facilitate solution implementation
  • Conduct and/or support relevant testing (e.g., pre-production; user acceptance; post-production) to validate processes are working as designed
  • Communicate any identified defects with relevant stakeholders (e.g., project managers; business partners; IT) and/or facilitate appropriate adjustments
  • Communicate with stakeholders (e.g., senior leadership; end users) to keep them informed of key performance indicators and/or risks through informal and/or formal reporting
  • Collaborate with stakeholders (e.g., senior leadership; end users) to ensure consistent use and application of solutions across functions and team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree from a four-year college or 5+ years of operational and communication experience
  • 3+ years of operational and communication experience
  • 1+ years of Workfront experience (from a system perspective)
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

  • The Marketing Specialist must be a self-driven, highly organized multitasker able to handle many diverse projects at once and meet tight deadlines, show creativity in problem solving, and exhibit intense curiosity to learn, grow, and be a part of a stellar team
  • Strong collaboration and relationship-building skills across a wide range of groups and functions
  • Ability to prioritize key initiatives along with juggling stakeholder interests
  • Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results
  • Ability to effectively shift back and forth from a variety of projects and priorities
  • The following skills
    • Healthcare experience and/or PBM experience
    • Project Management experience
    • Marketing experience
    • Ability to manage multiple projects and their details end-to-end to meet objectives and deadlines

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

APPLY HERE

Communications Manager 

by | Jul 29, 2022 | Uncategorized

Job Description

Title: Communications Manager – Telecommute

Location: United States
Job Category: Sales & Marketing
Job Type: Full-time
Travel Percentage: -1
Job Description:

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.

The Communications Manager is responsible for developing, updating, and executing online and offline program communications for UnitedHealthcare Hearing. In this role, you will support the end-to-end development of required communications, working to ensure compliance and improve the member and provider experience.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Provide content leadership on projects by partnering with UX, product and other internal or external partners. This may include defining and supporting content inventories, digital content requirements, information architecture, comps/concepts, wireframes, content decks, editorial calendars and content curation
  • Serve as a digital content subject matter expert to partners and stakeholders
  • Partner with business/IT teams to identify important insights and find opportunities to improve user experience and communications that influence those online experiences
  • Actively identify new opportunities, recommend strategies, interactions or approaches and develop content management solutions
  • Contribute towards communication strategies that fulfill business needs; add value to strategic brainstorming sessions; provide suggestions for the development of tactical deliverables and translate objectives; ensure that the project deliverables are on time
  • Develop and present strategies or creative briefs to leadership and key stakeholders to achieve buy-in, gather insights and facilitate the evolution of new or existing communication projects
  • Support content management of hearing websites
  • Utilize your expertise on communications that will strengthen brand awareness and reputation, and achieve growth and retention targets
  • Develop and implement a modern communications infrastructure that reduces low-level administrative burden on communicators
  • Be the business subject matter expert, solid verbal and written communication skills, with the ability to understand processes and drive end-to-end communication development, approval and execution
  • Demonstrate and apply understanding of regulations and health care industry trends tied to operational materials/letters
  • Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution
  • Identify gaps between current state and desired state and help socialize the road map to improvement
  • Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates
  • Identify, escalate and help resolve issues communicated by stakeholders
  • Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects
  • Ensure messaging of communications aligns with internal health literacy practices and individual program requirements
  • Manage the review and approval workflow for member facing digital communications, including Business SME, legal, compliance and regulatory approvals
  • Regularly host calls, serve as an active participant in other’s meetings and be an advocate for creating, reviewing, approving and implementing member facing digital content and communications
  • Generally work is self-directed and not prescribed
  • Works with less structured, more complex issues
  • Serves as a resource to others
  • Exceptional organizational skills with ability to manage multiple projects and effectively establish priorities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience in communications
  • 2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
  • Experience doing professional writing and editing
  • Experience coordinating key stakeholders for communication materials
  • Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Word, Visio PowerPoint)

Preferred Qualifications:

  • Undergraduate degree or equivalent experience. Bachelors degree in Business, Marketing, Communications, Health Administration or related field or equivalent work experience
  • 2+ years MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio
  • Communication or marketing background/experience
  • Healthcare Industry experience

Soft Skill Requirements:

  • Excellent project management skills
  • Ability to meet deadlines, multi-task and execute on projects in a fast paced environment

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

APPLY HERE

Renewal Manager 

by | Jul 29, 2022 | Uncategorized

Job Description

Title: Renewal Manager

Location: United States

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Renewal Manager

We’re scaling, and scaling fast. With our client base growing so rapidly, we are fast establishing a dedicated Elastic Renewals team. As a new member of a fast-growing team, you will work cross-functionally across the business as we build our Renewal team globally. This Renewal Manager position will be covering Canada as a region which encompasses Enterprise, Commercial, and Public Sector (FED & SLED) types of businesses. You will partner closely with our Customer Success and Sales teams to negotiate contracts and agree on terms. And you will play a key role in developing effective renewals best practices with the aim of best serving, and so retaining, our customers.

What You Will Be Doing:

  • Working on key renewals projects as we establish a best-in-class Global Renewals team.
  • Collaborating cross functionally with multiple departments such as Customer Success, Sales, Legal and Cloud teams.
  • Working closely with Customer Success to develop and implement renewals best practices.
  • Providing a seamless customer journey, identifying opportunities for maximizing customer experience whilst optimizing contract renewals.

What You Bring Along:

  • 3+ yrs within a renewals team within a fast-paced SaaS environment.
  • Demonstrable Commercial acumen, having the ability to implement a holistic approach, uncovering issues, removing roadblocks and adopting a general Account Management approach.
  • Tactical awareness, providing operational capabilities around forecasting and reporting
  • Ability to help identify and implement best-practice processes and procedures around renewals.
  • Strong contract acumen and ability to negotiate on License and SaaS agreements
  • Strong Account Management and customer engagement skills
  • Comfort working in a fast paced, distributed environment with the ability to manage multiple work streams.

#LI-JW1

Additional Information – We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving – We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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Content Strategist and SEO Copywriter

by | Jul 29, 2022 | Uncategorized

Job Description

Content Strategist and SEO Copywriter

What’s This All About?

This role is responsible for managing content strategy and creation, social media strategy, search engine optimization (SEO) copywriting, internal messaging, ad copy creation, and more. The Content Strategist will produce SEO-focused content strategy and its subsequent execution for our internal efforts and clients alike.

To achieve success in this role, applicants must have strong writing skills, attention to detail, and project management skills. The Content Strategist will be expected to manage client work, leading internal marketing strategy, and more.

The best Perfect Search team members are quick learners, creative problem solvers, and superior communicators.

Applicants will be required to send a portfolio or a 1-3 page writing sample that displays their unique voice.


Apply Now

What You’ll Do

  • Manage a team of freelance copywriters. Assign out content tasks, keep track of progress, communicate brand voice and other details needed to create and edit client content by deadline.
  • Write and optimize a variety of content for clients (website content, blog posts, ad copy, etc.)
  • Create content strategy plans with keyword research, user experience, conversion rate optimization, and SEO in mind
  • Managing internal social media accounts and clients as needed
  • Communicate with clients on monthly reporting calls. Convey performance metrics and strategy to the client to help them make decisions about their content direction
  • Pull reports from Google Analytics, Google Search Console, and other platforms to analyze SEO and engagement metrics of published content optimizations.
  • Research and stay up to date on the latest industry trends
  • Create meaningful content that is engaging for clients, and drives business
  • Lead strategy and execution for Perfect Search’s internal content & marketing strategy
  • Collaborate within the digital marketing and copywriting teams
  • Manage content projects and delegate writing assignments to in-house and freelance writers
  • Work with fun people in a fun atmosphere

What You Need

  • Excellent communication skills, both verbal and written
  • 1 to 3 years experience in a related field
  • Proficient in Word, Excel, Google Analytics, Google Search Console, Google Data Studio, and other reporting tools
  • Background in Journalism, English, Communications, or related field
  • Demonstrated experience creating lead generating content marketing campaigns preferred
  • Knowledge/Experience with the following social media sites: Facebook, Twitter, Pinterest, Linkedin, etc.
  • Knowledge of SEO is preferred
  • Ability to manage multiple priorities and meet deadlines
  • Familiar with social media management systems (Hootsuite, Hubspot etc.) a plus
  • Experience with WordPress and other CMS systems preferred


Apply Now

Lifestyle Perks

  • Remote office – can work from anywhere in the world!
  • Unlimited vacation days
  • Flexible schedule
  • Volunteer opportunities
  • Fitness challenges
  • Quarterly social events & offsites

Employee Perks

  • Medical premiums covered at 85%
  • Dental premiums covered at 100%
  • Vision, life, and AD&D premiums covered at 100%
  • 401(k) plan with matching
  • Commuter benefits
  • Gym membership reimbursement
  • Internet & Cell Phone reimbursement
  • Sponsored mentorship opportunities
  • Opportunities to pursue company-sponsored education
  • Employee recognition program
  • Personal work laptops
  • Stipend towards setting up a home office
  • Casual dress code

APPLY HERE