Job Description
Title: Marketing Communications Specialist
Job Category: Sales & Marketing
Job Type: Full-time
Travel Percentage: -1
Job Description:
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.
The OMEGA Process Team is responsible for management of the Marketing Operations project management tool, Adobe Workfront. This individual owns group governance for OMEGA, acts as the system SME within transformational projects, and helps support associated workflows and processes.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Primary triage/assignment responsibilities to receive and assign out over 5,800 OMEGA projects per year
- The individual will provide support in Workfront system enhancements, new features, training, and reporting. Complete projects from start to finish, creating and managing timelines, tasks, deadlines and making sure that all aspects of the project are delivered on time
- Provide consultation to new teams and all new users joining OMEGA and Workfront
- Own all group system documentation, manage regular system audits, and drive the governance strategy for OMEGA
- Troubleshoot and resolve system issues and errors related to automations and integrations
- Collaborate with multiple cross functional partners to identify process enhancements to support Marketing Operations effectiveness and growth
- Propose recommended solutions following internal processes and methodologies (e.g., Requirements and Solutions Analysis)
- Obtain agreements, approvals, and sign-offs to facilitate solution implementation
- Conduct and/or support relevant testing (e.g., pre-production; user acceptance; post-production) to validate processes are working as designed
- Communicate any identified defects with relevant stakeholders (e.g., project managers; business partners; IT) and/or facilitate appropriate adjustments
- Communicate with stakeholders (e.g., senior leadership; end users) to keep them informed of key performance indicators and/or risks through informal and/or formal reporting
- Collaborate with stakeholders (e.g., senior leadership; end users) to ensure consistent use and application of solutions across functions and team
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree from a four-year college or 5+ years of operational and communication experience
- 3+ years of operational and communication experience
- 1+ years of Workfront experience (from a system perspective)
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
Preferred Qualifications:
- The Marketing Specialist must be a self-driven, highly organized multitasker able to handle many diverse projects at once and meet tight deadlines, show creativity in problem solving, and exhibit intense curiosity to learn, grow, and be a part of a stellar team
- Strong collaboration and relationship-building skills across a wide range of groups and functions
- Ability to prioritize key initiatives along with juggling stakeholder interests
- Demonstrates strategic thinking by using appropriate information to diagnose problems, identify root causes, and collaborate with impacted groups to drive decisions and quality results
- Ability to effectively shift back and forth from a variety of projects and priorities
- The following skills
- Healthcare experience and/or PBM experience
- Project Management experience
- Marketing experience
- Ability to manage multiple projects and their details end-to-end to meet objectives and deadlines
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
