Lead, Salesforce Marketing Cloud Developer

Job Description

Title: Lead, Salesforce Marketing Cloud Developer

Location: Boston, MA, United StatesChicago, Illinois, United StatesNew York, NY, United States

The Role/Internal Title: Manager, Marketing Developer

Rue Gilt Groupe is seeking a Lead, Salesforce Marketing Cloud Developer with Salesforce Marketing Cloud (automation & Journey) and strong SOQL experience to join the Marketing Tech Team. The Lead Salesforce Developer will build and enable the infrastructure for our most important communications strategies.

Additionally, you will have the opportunity to tap into your passion for building out strategic solutions that streamline processes and increase productivity within Salesforce. The Marketing Tech team builds out all the automations, journeys, and templates for omni-channel communications (SMS/Push/Email/Onsite). We use Salesforce Marketing Cloud to leverage dynamic content, segmentation, QA/testing, scheduling, deployment, and campaign analysis.

When you join our Marketing Tech Team, you will get the chance to exercise your innovative side and deliver high-quality, personalized content for our loyal customers and develop new efficient processes for our team to implement. Additionally, you will have the opportunity to partner cross-functionally in the transformation of our communications.

Position Location US Based Candidates, Remote/Hybrid Flexible Office Locations: NY, Boston, Irvine Cali. Preference for Boston/East Coast, but open to remote based candidates within the US.

What You Will Accomplish:

  • Provide efficient and elegant solutions for dynamically sending communications leveraging Salesforce Marketing Cloud tools (i.e., Automations, Journeys, Data Objects, Apex) and writing SOQL
  • Work closely with project managers to translate needs into technical solutions using Salesforce Marketing Cloud
  • Manage projects end-to-end partnering collaboratively with a cross-functional team across Marketing, SWE, DWH Engineers, and Product team
  • Build complex infrastructure for marketing initiatives in Salesforce Marketing Cloud to include dynamic content from Data Science and Audience Segmentation
  • Continually innovate by finding opportunities to enhance business impact while improving team efficiency
  • Troubleshoot and resolve bugs and issues within Salesforce Marketing cloud

About You:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don’t check off every qualification in the job description, that’s okay. We encourage you to apply to any role that excites you and sparks delight! We can’t wait to learn more about you.

  • BS/BA in Computer Science, Engineering, Economics, Mathematics, or a similar systems mindset degree preferred, but not required
  • 5+ years of technical experience in development and implementation using Salesforce CRM and gone through all phases of the Life Cycle in the project development.
  • Hands on experience with Triggers, test methods, writing SOQL and SOSL queries, and working with API’s
  • Must Have Experience in SQL, SOQL, Salesforce Marketing Cloud Automation and Journey
  • Strong communication skills and ability to translate and communicate to technical and non-technical audiences
  • Experience with Push platforms (such as Airship) and SMS platforms (such as Attentive)
  • Strong working knowledge of A/B testing frameworks
  • Familiarity with Apex, Ampscript, Content Blocks, and HTML5 for template construction
  • Nice to have, JavaScript, HTML experience
  • Nice to have people management/team lead experience

Important COVID-19 Guidance (for candidates applying to roles in our MA, NY and CA offices): Per Rue Gilt Groupe’s policy, all associates who will work at our MA, NY or CA offices must be fully-vaccinated and proof of vaccination will be required.

ABOUT US:

Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.

Rue Gilt Groupe operates three complementary sites Rue La La, Gilt, and Shop Premium Outlets.

Our vision at RGG is to spark delight through daily discovery we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered

APPLY HERE

Content Owner 

Job Description

Content Owner – Remote #7189

Bellevue, WA

ALTERNATE LOCATIONS

Telecommuter – United States

AREA OF INTEREST

Business Analysis

Job Description

Symetra has an exciting opportunity to join our team a Sales Effectiveness Content Owner!

About the role

As the Sales Effectiveness Content Owner will partner with our divisional Leadership, Sales, Marketing, Product, Underwriting, Implementation, Claims and RFP teams and their respective subject matter experts to enhance organizational efficiencies through the oversight, governance, and ongoing development of our proposal response database and related databases (e.g. Sales Effectiveness SharePoint site; Salesforce library; etc.). You will oversee the application of our governance model, facilitation of content evolution to align with best practices in RFP response and sales support and direct improvements relative to related databases. In addition, in this role you’ll constantly explore new ways to enhance use of our database technology through architecture, content refinement and templates to support the pursuit of business development.

Responsibilities

  • Oversee the management and governance of our RFP database content library.
  • Refine governance processes based on best practices as we identify opportunities for improvement.
  • Collaborate and coordinate with internal contributors and Subject Matter Experts (SMEs) to ensure content is complete, accurate, and aligned to RFP best practices in content development.
  • Develop and maintain relationships with SMEs across the firm to facilitate content development and maintenance aligned to our governance model.
  • Develop a detailed and fluid understanding of Symetra’s offerings to enable effective new content reviews and oversight.
  • Apply superior writing skills in review and approval of new content development to ensure alignment with best practice approach defined for the databases.
  • Maintain the content databases to ensure all existing and new content are updated to optimize the proposal team’s response time and sales efforts.
  • Advise on industry RFP best practices and innovate new opportunities to leverage the content databases to enhance manual processes.
  • Participate in database training efforts for new employees and SMEs to ensure adoption and seamless workflow.
  • Act as database/SharePoint champion tasked with driving high levels of system adoption across the company.
  • Other projects and responsibilities as requested by Director of Sales Effectiveness, including ownership and maintenance of the Sales Effectiveness SharePoint site.

What we offer you

If you want to invest in yourself and build a career, this is a great place to work. If you don’t want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work. Cris H. – AVP Internal Sales, Training and Development

Symetra is inclusive of all employees regardless of their personal differences. Darrell J. – Actuary III

Symetra values learning. Symetra has so many resources – whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions. Felicia D. – Financial Reporting Lead Senior Analyst

Benefits and Perks

We don’t take a one-size-fits-all approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $71,700 – $119,500 plus eligibility for annual bonus program

Requirements

Your education, experience and skills

  • Bachelor’s Degree in related field required.
  • 3+ years’ experience with Group Life & Disability insurance products.
  • 5+ years’ experience as an RFP database manager.
  • Knowledge of RFP database technology required (Qvidian experience is preferred although candidates with experience in Loopio, RFPIO, or RocketDocs will also be considered).
  • Experience with SharePoint (or similar) tools required.
  • Thorough understanding of the RFP and consultant questionnaire response process.
  • Superior editorial/writing skills and experience relative to RFP content development and best practice approaches to achieve the development of commercially oriented narratives.
  • Excellent time and project management skills and problem-solving skills with demonstrated ability to act as a team player and independent thinker.
  • High attention to detail, including solid proofreading skills is critical.
  • Strong interpersonal skills.
  • Ability to work independently and efficiently manage relationships and multiple priorities.
  • Strong skills in Microsoft suite, content management and SharePoint.
  • Thinks innovatively, brings ideas to life, and seeks continuous improvement.
  • Develops networks across the Division and the Company.
  • Exhibits effective communication skills.
  • Exhibits effective people skills in working with and coordinating responses from SMEs.
  • Project management experience.
  • Experience with Stop Loss and Voluntary Benefits.
  • Demonstrated skill in content creation and management.
  • Salesforce experience a plus.

We empower inclusion

At Symetra, we’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

In a complex industry, we strive for clarity.

Symetra is a dynamic and growing financial services company with 60 years of experience and customers nationwide. In our daily work delivering retirement, employee benefits, and life insurance products, we’re guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they’re getting, and we build products that stand the test of time. We work hard and do what’s right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry.

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

APPLY HERE

Program Manager, Transcription Services 

Job Description

Program Manager, Transcription Services

  • USA
  • Full Time

Job Title: Program Manager, Transcription Services

Job Summary:

Are you an experienced transcriptionist who has demonstrated ability to manage diverse team of professional transcriptionists? We have a role for you!

The purpose of this position is to provide transcription services to the United States Citizenship and Immigration Services Refugee, Asylum, and International Operations (RAIO) Directorate, Asylum Division Headquarters (HQASM). While the audio recordings may contain foreign spoken languages, the transcriptionist shall be responsible for transcribing the spoken English portions only.

The ideal candidate will have the expertise and ability to manage a team of transcriptionists who will be transcribing audio/video (such as interviews). If you have legal transcription and program management experience, we’d love to have you on our team!

Responsibilities Include:

  • Managing a team of up to 11 FT and 10 PT transcriptionists, ranging in experience
  • Reviewing transcription cases/files to determine timelines and assigning necessary resources
  • Tracking and ensuring on-time delivery of 100-200 transcription cases/files per week
  • Developing, maintaining, and executing on a quality control plan. Performing quality control of deliverables/transcripts
  • Assisting in the hiring and onboarding of personnel, tracking onboarding statuses and all related equipment
  • Providing weekly and monthly project reports for management
  • Assisting in completion of unassigned cases/files to ensure on-time delivery

Required Qualifications and Skills:

  • Bachelor’s Degree or applicable combination of education, training, and/or experience
  • Minimum 2 years of Project or Program Management and 3 years of transcription service experience
  • Experience managing a large team, with a mix of full and part time resources, in a virtual environment
  • Proficient in grammar, vocabulary, and punctuation, and is familiar with legal terminology and legal citation
  • English fluency
  • Strong English language and grammar skills
  • Knowledgeable of 508 compliance
  • Ability to pass a background check

Desired:

  • Prior experience with USCIS
  • Prior experience transcribing bank or court recordings
  • Fluency in more than one language

Work Setting and Environment:

  • Work is to be performed remotely
  • Monday – Friday, normal business hours, EST
  • On-site federal contractors, in federal buildings or on federal lands must comply with CDC guidelines with respect to wearing masks, maintaining physical distance, and other public health measures

How FedWriters Will Compensate and Appreciate You:

FedWriters offers team members the opportunity to gain a lasting impression in this fast-growing small business.

FedWriters provides a competitive package of salary and benefits, including medical, dental, and vision coverage; a matching 401(k) program; generous Paid Time Off (PTO); STD; LTD; life insurance; and more!

FedWriters abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

FedWriters is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race; ethnicity; religion; gender; age; national origin; marital status; sexual orientation; gender identity; family responsibilities; matriculation; physical or mental disabilities; political affiliation; genetic information; status as a protected veteran; or any other characteristic protected by federal, state, or local law. If you are interested in applying for employment with FedWriters and need special assistance or an accommodation to apply for the position, please call (703) 872-7848. Determination on requests for reasonable accommodation are made on a case-by-case basis. FedWriters is a federal contractor seeking veteran referrals.

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Financial Analyst, Customer Behavior Analytics 

Job Description

Financial Analyst, Customer Behavior Analytics

Job ID: 2242889 | Amazon.com Services LLC

Customer Behavior Analytics (CBA) Finance seeks a Financial Analyst to support across our data science product portfolio. This team member will get to work on projects as diverse as; re-designing our Weblab A/B testing tool reporting, helping quantify the financial impact of latency regressions on Amazon’s webpages, and being involved in the implementation of our primary composite profit measure, GCCP, to understand the return on Amazon’s marketing investments. This new role is key to our success as we continue to develop and upgrade our leading data science and analytics models, incorporating support for new areas of Amazon’s worldwide business.

CBA Finance is part of the Consumer Engagement Finance team. CBA Finance partners with the CBA business team, which is responsible for generating Downstream Impact metrics (DSI), customer understanding and insights, Customer Targeting applications, Weblab A/B testing, and Marketing Attribution. Products that CBA develop are built from the ground up, and utilize cutting edge technologies that fuse Big Data with concepts from Machine Learning, Economics and other fields like Data Science. These innovations help make strategic investment decisions and define the customer engagement metrics by which Amazon runs its business globally. This role will influence the teams that engage with products and decision making that make customer messaging more personal.

The Financial Analyst will partner with the CBA, business, and tech teams, providing financial guidance and controllership for the use and development of CBA tools across Amazon, with particular focus on our Experimentation tools and GCCP. They will have a passion for learning about complex econometric models and communicating to a non-technical audience in a crisp manner. The successful candidate will possess potent communication and influencing skills, and have a passion for using data to drive business decisions. We are looking for a self-starter that attacks complex business problems with curiosity and dives deep to identify root causes. This individual thrives by providing data-driven decision support and business intelligence that is timely, accurate, and actionable to senior leaders across various Amazon business.

Key job responsibilities
You see your primary role as being a conduit between data science teams and the consumers of the data and decisions produced by our Experimentation models. You will also contribute to wider GCCP Finance support.

Your key responsibilities will include:

  • Working with the Customer Targeting science team. You will be responsible for providing finance support to the Customer Targeting team and their models, as well as facilitating education/training across Consumer teams to help customers interpret their results.
  • As we expand the number of business applications of GCCP (our primary composite profit measure), or when we launch GCCP for new marketplaces, you will collaborate with the GCCP and partner teams to define business requirements and pre/post launch plans to ensure consuming teams have the necessary information for transition.
  • Where GCCP launches in new business applications / marketplaces, you will also facilitate education/training across Marketing (variable & cross-channel) and Consumer teams to help customers understand the incremental value of marketing.
  • As we continue to develop our work on the impact of website latency, you will collaborate with the Latency business analysts to develop and implement new reporting, providing feedback to the business team on behalf of customers, and sharing insights gained to improve the impact and controllership value of reporting.
  • You will provide education on CBA experiments and tools, as well as training in our customer facing reporting and dashboards as new team members onboard.
  • You will work on activities to support the wider GCCP mandate, partnering with the Finance Manager lead of GCCP Finance, including the periodic updating of key data inputs, and bridging the impact of these changes for our customer teams.
  • You will give back to the wider Consumer Engagement Finance community though work on one of a number of projects (e.g. building accurate, scaleable headcount reporting, or owning the construction of new headline reporting KPIs).

A day in the life
Example activities from a typical day in this role would include:

  • Discussing validation techniques with the Customer Targeting data science team, and how we can quantify the Financial benefits that result from decisions made using their data tools. Taking the knowledge from this conversation into proposing a new funding model for the Customer Targeting team.
  • Speaking to senior Finance stakeholders in Australia (for example) on upcoming changes to GCCP methodology / Attribution model changes.
  • Supporting the CBA team on a non-core S-Team or C-Team goal around (e.g.) the financial impact of Latency.
  • Going deep into the potential impact to Amazon automated marketing bidding levels from upcoming changes to GCCP driven by recent observed changes in customer behavior.
  • Going for lunch with your CE Finance team mates, and discussing which local sushi place is better.
  • Helping the Weblab team refine their new reporting dashboard with the feedback you have received from global partners.
  • Coaching new hires in the CE Finance team on GCCP fundamentals using the Amazon wide wiki you have built over the last three months.
  • A 1:2:1 with the Senior Program Manager in charge of Latency to update on progress on new reporting.
  • Spending time working on MLA attribution dashboard table definitions to ensure descriptions and easily readable and catered to a broad audience (as opposed to more scientific definitions).
  • Joining a LiFT (Learning in Finance Together) peer learning event for Finance Analysts, focused on improving your coaching skills.

About the team
The Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our products answer who did what, where and when it was done, and how key metrics were impacted. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience.

The CBA Finance team work as part of the CBA team. We quantify the impact of CBA insights to Amazon’s financials, support and engage worldwide Finance leadership in utilizing CBA outputs, and much, much more.

BASIC QUALIFICATIONS

  • 3+ years of experience in finance or a related analytical field.
  • BA/BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, and Computer Science)

PREFERRED QUALIFICATIONS

  • MBA or Master’s degree in Finance, Business, Economics, Math or related field
  • Advanced knowledge of Excel
  • Knowledge of SQL / Python / R is desirable
  • Proven ability to build trust and influence decision making through effective verbal and written communication
  • Strong analytical, financial modelling and reporting skills and a passion for complex problem solving
  • Demonstrated ability to work independently and self-motivate in a fast paced and rapidly-changing environment


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Job details

US, Virtual

Worldwide Consumer Finance

Finance and Global Business Services

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Senior Manager, Paid Search Marketing 

Job Description

Sr. Manager, Paid Search Marketing (Remote Based)

Marketing/Advertising
6600 N Military Trail, Boca Raton , FL

Overview

As Senior Manager, Digital Marketer, you will recommend and execute programs to generate a high volume of quality conversations. You will also plan and execute SEO/SEM, manage and optimize the website and landing pages to drive conversions. Measure, optimize and report performance against goals.

You will report to the Director, Digital Experience, and will work to define the paid search and shopping channel strategy, leading an internal team and collaborate with agencies and other vendors to activate and optimize channel performance.

  • Paid Search and Shopping day-to-day program management, including managing Search and Shopping internal and agency teams
  • Defining strategy for campaigns; successful launch/management of campaigns, performance reporting and read-outs on campaigns:
    • Strategic account structure development
    • Keyword development and expansion
    • Product titles and descriptions, headline copy, etc
    • Creative messaging and ad extension matrix
    • Landing Page decisioning, including audits as necessary
  • Ongoing program testing/optimization of ad groups, keywords, ad copy, etc
    • Optimization and daily pacing to ensure efficient delivery of campaign objectives
    • Testing strategy and execution
  • Paid Search budget execution and finance reconciliation for $35M in working marketing spend
  • Management and best practices for product feed, feed rules and maintenance of any manual lists and/or exclusion lists
  • Defining and gaining cross-functional alignment and adherence to product data and maintenance needs to maximize program performance
  • Business owner of Google Merchant Center, Google Ads, SA360 any day-to-day decisions that impact this including working with internal stakeholders like IT and ecom product to ensure systems are connected correctly and functioning properly to support business
  • Defining Paid Search and Shopping program strategy for ~$35M in working marketing spend, the largest total line item in the marketing budget
    • Device targeting strategy
    • CRM strategy
    • Budget moves between Paid Search and Shopping channels
  • Broad scale program testing
  • Bringing on new tools or systems to manage program
  • Review monthly, quarterly recaps/insights prior to broadly sharing out

Education & Experience

  • Bachelor’s degree
  • A minimum of 8-10 years of B2B digital marketing experience and at least 5 years SEM experience
  • 3+ years hands-on experience creating and managing Paid Search and Shopping campaigns in Google Ads and experience creating and managing complex bid strategies in Search Ads 360 (SA360)
  • 5+ years of experience managing teams

Technical Competencies:

  • Google Marketing Platforms, specifically Search Ads 360 (SA360) and Google Analytics 360 (GA360); and Google Ads; Salesforce Marketing Cloud experience

Skills and Ability:

  • Success managing complex, large scale Search and Shopping accounts
  • Strong, demonstrated innovation skills
  • Experience managing a team required; Experience managing an in-house search team preferred
  • Management and mentorship of junior team members to meet annual goals
  • Deep knowledge of SEM best practices, tools and technologies
  • Must understand key performance metrics against diverse marketing goals and how to apply those KPIs to SEM execution, bid management and insight development
  • Detail-oriented with strong capabilities around to project management and follow-through
  • Strong analytical and problem-solving skills
  • Excellent communication (written/verbal) and presentation skills
  • Expert-level Excel skills and comfort creating/expressing thoughts through concise PowerPoint presentations

At Office Depot, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

  • Health Insurance
  • Wellness Fairs
  • Flu shots
  • Fitness & Nutrition Programs
  • Ergonomic Support
  • Return-to-Work Programs

Emotional:

  • Mental Health Benefits
  • Support Programs

Work-Life:

  • Location Events & Activities
  • Onboarding Plan & ‘Buddy’
  • Recognition & Rewards Programs
  • Flexible Work Schedules
  • Paid Holidays (as applicable by business unit)
  • Paid Time Off

Financial:

  • Retirement Programs
  • 401(k) Match
  • FSA/HSA Pre-Tax Benefits
  • HSA Match
  • HRA Funding
  • Discounts/Perks
  • Life/Disability Plans

Community:

  • Charitable Giving
  • Volunteering & Mentorship

APPLY HERE