Data Analytics Manager

by Ronald Barron | Oct 11, 2022 | Uncategorized

Job Description

Title: Data Analytics Manager

Location: Remote, USA

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 4 million patients and their doctors on a shorter path to what they both need answers.

About this role:

iRhythm Technologies is seeking a Data Analytics Manager to support the Customer Care organization by becoming their go-to source for data, reporting, and actionable insights. The Customer Care team is responsible for delivering a high-quality patient, account, HCP, and sales support. This role requires strong analytical and reporting skills, along with a deep understanding of Customer Care performance metrics, processes, and workflows. The Data Analytics Manager will be the subject matter expert on customer service/success data, providing dashboards, analyzing and monitoring business trends, and communicating with stakeholders on actionable improvement opportunities.

This individual will be a key member of the Customer Care group at iRhythm and the subject matter expert representing the Customer Care team. This role will help define the data architecture, key performance indicators and associated reports that drive iRhythm’s business. This role has global influence cross organizationally representing the Customer Care team.

Responsibilities:

• Drive the build out of a focused reporting framework that will provide our Customer Care and Sales leadership with actionable insights to grow and manage the business effectively
• Organize and evaluate key performance metrics to understand current effectiveness.
• Enhance existing performance reports that define and measure operational performance and business trends
• Develop and deliver actionable reports and dashboards that monitor KPIs at an appropriate cadence. Identify and communicate opportunities for improvement to stakeholders
• Ensure a high level of data integrity by validating data, addressing data errors and making corrections as needed
• Participate in the design or redesign of streamlined business processes and workflows
• Provide actionable, proactive insights that drive trends in Zio Service pull through and adoption rates
• Based on analytics and trends, influence cross-organizational behaviors that drive increases in service adoption and gross margin

Requirements:

• Superior reporting and analytical skills. 6 – 10 years of experience in operational analytics and reporting with a focus on customer success/call center performance
• Significant knowledge and experience with Customer Care operations, including call center support, inventory management, customer onboarding, professional services, training, and staff utilization. Ability to assess current performance and strategize on future results.
• com expertise, particularly with ticketing functionality
• Strong Excel skills. Tableau or other enterprise reporting/business intelligence and analytics experience required
• Experience with IVR and call center telephony reporting
• Demonstrated ability to collect and assess data, analyze trends, and produce actionable insights that enable process and business improvements.
• Ability to analyze data sources and processes to ensure data integrity, completeness and accuracy
• High energy and ability to work both independently and collaborate cross-functionally in a rapidly changing environment
• Strong written and verbal communication skills; ability to present data and insights in actionable and insightful ways to a variety of audiences
• Self-starter who demonstrates good judgement, business curiosity, and actively engages with colleagues across the organization
• Medical device or healthcare experience preferred
• BA/BS in business or technology related field

This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!

iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

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Content Marketing Specialist

by Ronald Barron | Oct 11, 2022 | Uncategorized

Job Description

Content Marketing Specialist – Telecommute

Location: Minnetonka MN US

Job Category: Sales & Marketing

Job Type: Full-time

Travel Percentage: -1

Job Description:

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Plan, execute and support B2B marketing communications, content marketing and content strategy initiatives within UnitedHealthcare’s Employer & Individual (E&I) business segment
• Partner with key marketing and sales stakeholders across the division to hone key messages and audiences and identify appropriate distribution channels for thought leadership, operations, regulatory and product marketing content
• Lead day-to-day operations for E&I’s owned content marketing and communication channels for B2B audiences, including email, websites and LinkedIn; manage incoming requests and consult on tactical approach
• Write and edit communications about regulatory, operational or product updates as needed
• Collect and analyze performance data and analytics from across our channel ecosystem; identify trends and recommend opportunities for optimizations
• Prepare regular reports on performance; socialize them with the immediate team and other stakeholders
• Own and manage day-to-day operations of social media amplification and engagement program involving sales and account managers
• Support E&I’s B2B content and document management efforts; serve as backup for content management specialist
• Conduct content audits on a regular cadence; work with content owners to ensure consistency and relevance of our content across owned channels
• Collaborate with other Creative and Content team members and resources to ensure consistent management and administration of projects using the team’s project and content management systems
• Solve complex problems; identify solutions to non-standard requests and problems

Demonstrated Skills:

• Excellent written and verbal business communication skills that are concise, candid and professional
• Effective interpersonal, influence, collaboration and listening skills
• Ability to work independently; results driven; able to be flexible and work with ambiguity
• Excellent writing and editing skills, including familiarity with AP Style
• Sharp attention to detail, ensuring accuracy and consistency across all projects.Team player who’s looking to be part of a team with solid engagement and a culture of integrity
• Ability to develop tactical communication and marketing plans for B2B audiences
• Ability to analyze analytics data against KPIs; to spot trends and anomalies, and identify potential optimizations
• Proven project management skills and ability to manage multiple deliverables on aggressive timelines
• Proactive self-starter; with sense of urgency to achieve results within a matrix organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in marketing, communication, journalism, English or related field
• 2+ years of experience with marketing, business communications, content marketing or content strategy in a corporate, education or agency setting
• Familiarity with LinkedIn
• Solid proficiency in MS Office (Word, Excel, Outlook and PowerPoint)
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Experience planning and executing marketing communications activities for B2B audiences
• Past experience working with social media management tools
• Experience creating campaign or website performance reports
• Exposure to, participation in or experience working with social media employee advocacy programs
• Working knowledge of Adobe Analytics or similar analytics suite

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Additional Job Detail Information

• Requisition Number2116084
• Business SegmentEmployer & Individual
• Employee StatusRegular
• Job LevelIndividual Contributor
• Travel No
• Country: US
• Overtime StatusExempt
• ScheduleFull-time
• ShiftDay Job
• Telecommuter PositionYes

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Social Media Content Producer

by Ronald Barron | Oct 11, 2022 | Uncategorized

Job Description

Social Media Content Producer

REMOTE /

CONTENT /

FULL-TIME

About Us:

Elevate Labs is on a mission to improve people’s minds.

Since 2014, we’ve helped millions of people around the world learn and improve concrete communication, memory, and math skills through Elevate, our first mobile app which has won Apple’s App of the Year Award and been downloaded more than 50 million times. With Balance, our second mobile app and Google’s Best App of 2021, we’ve personalized meditation and made it free for an entire year to help more people reduce stress, improve sleep, sharpen focus, and much more.

Elevate Labs is a fully remote company of voracious learners and passionate doers, driven by our vision to help billions of people lead healthy, joyful, and productive lives.

The Role:

We’re looking for a stellar Social Media Content Producer to work directly with our Head of Social Media to create authentic and engaging social content for Balance and Elevate.

You’ll have the opportunity to build both brands’ TikTok presence and primarily focus on creating content for TikTok, so you should be an expert on that platform. You may also support content creation for Instagram and Facebook Reels and YouTube Shorts.

This is a remote role, ideally including occasional collaborative shoots in NYC with various members of our team.

How You’ll Make an Impact Here:

• You’ll introduce people to Balance and Elevate through engaging and entertaining social media videos
• You’ll be the primary content creator for our TikTok channels, as well as cultivate a vibrant TikTok community by engaging with our audience and other brands on an ongoing basis
• You’ll level-up our social media videos with your advanced filming and editing skills
• You’ll introduce new, zeitgeisty ideas to the team to directly impact the growth of our overall social media presence

Qualifications:

• Significant experience filming and editing TikTok videos, as well as short-form videos for other channels, such as Instagram Reels and YouTube shorts
• In-depth understanding of the TikTok landscape, including filming and editing styles that make for great TikTok videos
• Ability to trend-spot on TikTok and Instagram, and quickly pitch, shoot, and edit creative ideas based on specific trends
• Strong portfolio that showcases your TikTok video experience
• Stellar video filming and editing skills
• Comfort with on-camera work since you’ll be a regular face and voice in our content
• Passion for mental fitness and creating content for social media

Bonus:

• Experience working in meditation, education, and/or mental fitness spaces

Benefits & Perks:

• Competitive salary and equity
• Medical, dental, and vision insurance for you and your family
• Distributed team flexibility, with a home-office stipend and co-working reimbursement
• Annual learning, wellness, and travel stipends
• Generous PTO, flexible sick leave, and paid parental leave

How We Hire:

At Elevate Labs, we put a lot of time and care into who we hire. We seek to build high-impact teams with high talent density. You can expect approximately three conversational style interview rounds, plus a portfolio review and skills assignment, where we get to learn more about you.

Our Commitment to Diversity, Equity, & Inclusion:

We believe that there is no single candidate profile that guarantees success in this role. Experience comes in different forms; many skills are transferable, and passion goes a long way. If your background is similar to the job description and you think you can excel in this role, please apply and tell us about yourself and the impact you could make at Elevate Labs.

We also know that diversity of identity, experience, and thought leads to more creativity, better problem-solving, and wiser decisions, which is why we’re dedicated to adding new perspectives to our team. We are an equal opportunity employer; committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we’re taking steps to meet that commitment. We highly encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQIA+ folks, veterans, and people with disabilities.

APPLY HERE

Growth Specialist – Content and Customer Relationship

by Ronald Barron | Oct 11, 2022 | Uncategorized

Job Description

Growth Specialist (Content & CRM)

Remote /

Marketing – Marketing /

Full-time: Remote

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Our Futures Business is looking for a Growth Specialist (Content & CRM). This is perfect for someone who has experience writing long and short form content on the crypto industry. More specifically, the derivatives and trading products. You’ll be responsible for educating our users on our products, making it easier for them to understand.

Responsibilities:

• Understand crypto derivatives market trends and Binance-offered products.
• Develop a keen sense of which topics are the most relevant to the users and proactively create creative content based on existing market trends.
• Develop product line growth strategies in a timely manner mainly through content and CRM channels.
• Write, review, and publish polished content in different formats (articles, infographics, reports) tailored to different objectives and audiences.
• Collaborate with different teams to develop content needed to push certain product or market needs.
• Plan, and execute CRM strategies to understand and measure all stages of customer funnels from acquisition to engagement and retention.
• Support user lifecycle management focusing on user base segmentation and targeting.
• Provide reporting on a regular basis and measure results of all initiatives.

Requirements

• Strong understanding of financial markets, crypto derivative products and market research.
• Effective communication skills, including interpersonal, verbal, and written across various mediums and formats.
• Exceptional English writing skills, able to convey complex ideas in digestible formats.
• Ability to learn and adapt to new tools to assist your daily work.
• Strong background in customer acquisition, retention, re-engagement strategies is a plus.

Soft Skills:

• Flexibility and the ability to collaborate effectively with other teams to build consensus, gain influence or push initiatives.
• Fluent in both English & Mandarin (written and spoken) is a plus.
• Ability to adapt, solve problems proactively and get things done.

Working at Binance

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

APPLY HERE

Product Designer

by Ronald Barron | Oct 11, 2022 | Uncategorized

Job Description

Product Designer

UrbanBound

Remote

Full Time

UrbanBound is looking for smart, motivated, passionate team players to join our growing team of technologists revolutionizing the relocation industry. We believe that through innovative technology and superior support, we can turn a stressful, confusing, and overwhelming process into a predictable and manageable experience that exceeds our client’s needs.

UrbanBound is the leading provider of relocation management software. Our fast-paced team builds smart software to help HR and mobility professionals manage and track relocation benefits while offering employees a proven, self-guided process to relocate for their job. Our bold vision for the future of relocation challenges the way the industry has worked for decades, and we’re gaining significant traction as a result. Organizations ranging from the fastest-growing companies in the world to the Fortune 500, view UrbanBound as a critical component for their workforce attraction and retention strategy.

We’re building an inclusive workplace that offers top performers from all backgrounds the opportunity to collaborate and grow their careers. Learn more about our history, our core values, and what it’s like to be UB: http://urbanbound.com/careers

What we are looking for:

You’re innately curious; you’re driven to understand, learn, and solve problems every day. You may not have the answers right away, and that’s OK; what matters is getting in and figuring it out. We’re looking for a person who wants to make an impact; who will challenge the status quo; who is not afraid to fail; and who will continue to drive forward until the solution is in place.

• Work with the product management team to understand the goals of both the business and our users to design innovative, user-friendly solutions for our existing software products;
• Create wireframes based on product requirements, or with direction from the product team, that display well-reasoned system and process design rationale;
• Iterate on concepts based on feedback from technology, internal stakeholders, and test participants to identify the best solution to take to market;
• Build prototypes to help with design exploration;
• Produce high-fidelity mockups that will help the business and the engineering team fully understand the design solution;
• Write clear, concise, friendly UI copy that helps the user successfully navigate the workflow;
• Collaborate with the engineering team to ensure your designs are properly understood and implemented (both from a visual and interaction perspective).
• Organize and participate in design team UX practices including but not limited to working with personas, evaluating user behavior to inform your work, and conducting usability testing;
• Work within and contribute to an existing component library of design elements and patterns.

Qualifications:

1. 3+ years of experience building web-based products;
2. Demonstrable success working with cross-functional teams to deliver results on time with limited direction;
3. Ability to thrive in a high paced, agile environment;
4. Familiarity with the challenges faced by modern web applications, and the array of solutions to those problems;
5. Enjoy working with people in engineering, product development, sales, marketing, and customer support;
6. Strong creative problem solving and communication skills;
7. Effective writing skills;
8. Demonstrated experience participating in UX best practices such as user research and testing, and working with personas;
9. Demonstrated ability to explain the design decisions you’ve made, and how best practices inform your solution;
10. Proficiency with Adobe Illustrator;
11. Experience with Figma and Invision, or comparable prototyping tools;

We provide:

• A collaborative work environment where you will make decisions daily that positively impact the business.
• A competitive salary and benefits that include pre-tax commuter benefit, 401K, discounted membership to Chicago office building’s gym, and competitive health, dental and vision coverage.
• A work-life balance where family and health come first. Need to take a break? No problem. We have an open vacation policy, as we want everybody to feel well-rested, energetic, and ready to seize the day.
• Company-wide celebrations; game night is a regular occurrence at UrbanBound as is wine night, book club, and sporting events. From trolley rides to boat tours to Whirlyball outings when we meet our quarterly goals, everyone celebrates!

When applying, please include links to your portfolio of work or a github account, blog, etc. where we can learn more about you and your work.

APPLY HERE