Senior IT Director Data and Core Technology Services

Job Description

Title: Senior IT Director Data and Core Technology Services (Remote)
Location: Canton MA, Remote
Job ID: 2353BR
Job Description: We currently have an opportunity for a Senior IT Director Data and Core Technology Services to join our Corporate IT team in our Canton, MA office or remotely nationwide. Intact IT aims to become a co-pilot of the 2030 Global Specialty Lines ambition for our business areas – by sharp focus on business outcome, customers, efficient operation, and digital opportunities. The Senior IT Director Data and Core Technology services plays a critical role in ensuring IT reaches our ambition. You will carry critical responsibilities to develop a strategy that puts the customer and business in the center, bring our IT vision to life and ensure our operations are aligned to our ambition.

As the Senior IT Director Data and Core Technology, this role leads efforts in leveraging data, technology, and software development to drive business growth and transformation. This role will also foster a high-performing team, making a substantial impact on our business. As a collaborative, transparent, agile, and results-driven change maker, this position requires high levels of both strategic and analytical thinking. This position requires laser focus on value creation, customer/user experience, agile methodologies, digitalization, and driving this culture across the IT community. While a senior leader role, this position will also require a willingness to dive into the details.

About us:

Intact is a dynamic and respected leader in insurance, committed to delivering exceptional value to our clients and driving positive change in the industry. Our success is fueled by and a passionate team of professionals who are dedicated to making a lasting impact.

Responsibilities:

Strategic leadership:

  • Develop and execute a comprehensive data, technology, and software strategy aligned with the company’s overall business objectives.
  • Identify emerging technologies and industry trends, including cloud transformation, that can provide a competitive advantage.
  • Leads development of IT strategy for Data and Technology

Team Development:

  • Lead, mentor, and inspire a talented team of data engineers, software developers, and technology professionals promoting best practices in execution and daily operations.
  • Foster a culture of collaboration, continuous learning, and creativity within the department.
  • Responsible for full life cycle of employee performance management in collaboration with HR, actively engaging with direct reports throughout annual cycle, providing feedback and coaching.

Data and Analytics:

  • Lead our data journey to provide actionable insights that drive informed decision-making.
  • Progress our data foundation to be best in class for our needs.

Software Development:

  • Lead the development and deployment of our software that enhance our products and services.
  • Ensure software development processes are efficient, scalable, and aligned with best practices.

CoE within Robotic Process Automation (RPA), DevOps and Shared tools

  • Drive the adoption of RPA solutions to automate routine processes and improve operational efficiency.
  • Leverage DevOps principles and practices to enhance software delivery and infrastructure management.

Cross-functional Collaboration:

  • Work closely with other departments to oversee end-to-end customer journeys, optimizing value while balancing business outcomes and customer/user experiences.
  • Understand the organization, its processes, and how technology strategically integrates, leading business process reengineering and large-scale IT deployment initiatives.

Budget Mastery:

  • Fiscal accountability including development and management of department’s budget, making smart choices for optimization.

Requirements:

  • Strong track record of successfully leading teams, developing technology strategy tied to business outcome, driving transformation in data, analytics, software development and cloud.
  • Deep knowledge of data analytics, data management, and modern technology trends.
  • Strong experience managing large scale products/programs in a complex environment across multiple lines of business with achieved business outcome.
  • Extensive leadership and change management experience with both line and matrix management through coaching, special advisor, and mentoring techniques
  • Extensive knowledge and experience in software development, scrum development practices and Agile Portfolio Management.
  • Success maintaining, influencing and owning relationships with key stakeholders across the organization.
  • Proven ability to prioritize, track, execute and deliver across large portfolios of $30M+
  • Strong hands-on experience establishing and driving portfolio and project reporting, dashboards, value focused metrics (e.g., KPIs, OKRs) and forms.
  • Proven change agent, persistent and determined while also viewed as strong team player, collaborator, and consensus builder.
  • Strong financial management skills in multi-million dollar portfolios, building out annual forecasts and managing to actuals.
  • Excellent communication and interpersonal abilities. Ability to coach as well as taking a hands-on approach.

Education and Experience:

  • Bachelor’s or Master s degree required in computer science, data engineering, or related field; advanced degree preferred.
  • Proven experience (minimum of 3 years) in senior leadership roles, with at least 10 years of experience in data, technology management and software development.
  • Experience working with a global team preferred.

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Screening Specialist

Job Description

Title: Screening Specialist

Location: United States

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

  • Taskrabbit is a remote-first company with employees distributed across the US and EU
  • 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
  • DataBird journal’s Best Places Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s Best Places Best Companies for Women, #4 2019 and #1 2020

About the Role:

As a Screening Specialist, you will be supporting large-scale programs, projects and initiatives to elevate and promote trust on the TaskRabbit platform upon user registration and beyond. Our work, focused on risk, is critical to ensure that every Task on the Taskrabbit platform is a safe one. The scope of role encompasses user screening and identity, beyond account creation and throughout the lifecycle and includes data analysis and data monitoring. You’re never satisfied, once defined you’ll look for ways to constantly optimize our programs, policies and procedures for accuracy and efficiency and assist in developing the strategic vision, goals and policies.

Our ideal candidate is passionate about Taskrabbit, marketplaces, and the sharing economy. The ideal candidate has some technical prowess and a passion for data-driven insights to help them make informed decisions that improve our programs. The candidate must also be personable, collaborative, and flexible, with the drive to support complex projects across multiple stakeholder groups.

You will report into the Senior Lead, Risk, on our Risk, Trust & Payments team in our Operations organization.

What You’ll Work On:

  • Know the highs and lows from the Tasker and Client perspective, and constantly work toward understanding and improving the entire online and offline TaskRabbit experience from A to Z.
  • Help track defined key performance indicators to monitor and evolve the overall registration process globally for both clients and taskers.
  • Support the strategy and roadmap for Registration and Onboarding.
  • Assist with internal and external policies and procedures for both clients and taskers, relying on cross-functional input from key stakeholders including Customer Service, Legal, Product and Marketing.
  • Updating documentation for existing processes and maintaining a catalog of differences country by country for registration globally.
  • Author standard operating procedures and other training materials to help with training and roll out of new features.
  • Provide support to screening vendors in the absence of the Risk Manager.
  • Provide support to CS, Tech Ops, Product in the absence of the Risk Manager.
  • As directed by the Risk Manager , participate in networking events as with other Managed Marketplaces and Gig Economy contacts, webinars, conferences and regularly share out information gathered to the broader RTP team.
  • Other duties as assigned.

Your Areas of Expertise:

  • Bachelor’s degree in any field or work equivalent experience
  • Minimum 2+ years in Trust & Safety, Risk Management, Risk Operations, Operations, Project Management or Program Management.
  • Experience working with external vendors and tools. E.g. Looker, Confluence, Jira
  • Familiar with identification verification, background checks, tax/regulatory compliance and Know Your Customer initiatives.
  • Excellent at execution and consistently get things done and rolling up your sleeves whenever necessary.
  • Strong problem solving abilities and analytical mindset.
  • Strong interpersonal and communication skills, with the ability to collaborate cross-functionally with Customer Support, Product, Legal, and Operations teams in different time zones.
  • Ability to handle multiple projects and have excellent time-management skills and attention to detail.
  • Ability to draw business level conclusions based on policy, data gathering and investigation.
  • Can adapt well to a fast-paced working environment.
  • Professional, positive, and approachable attitude.

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Vice President, Digital Platforms

Job Description

VP Digital Platforms (Fanatics Collectibles)

Remote – USA

Fanatics Collectibles Fanatics Collectibles /

Salaried

/ Remote

About the Team

Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties and operators in the world, we are integrating with Fanatics’ global digital sports platform which includes 900 sports relationships and more than 100 million reachable fans – to reimagine the collectibles business for the 21st century.

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.

Fanatics Collectibles is seeking a VP of Digital Platforms. This newly created role will partner closely with cross-functional teams in Engineering, Analytics, and Business Operations & Strategy.

Responsibilities

  • Strategic vision: Think big picture and articulate core value propositions for our consumers, partners and suppliers. Build the product roadmap to realize this vision
  • Turn vision into outcomes: Convert strategy and vision into tangible product features and offerings that balance impact on user adoption and business value. Ability to rapidly develop business cases and prioritize accordingly.
  • Business to engineering translation: Leverage knowledge of engineering and software delivery lifecycle to support engineering in translating functional requirements into clear, comprehensive technical requirements. Be the bridge back to the business to set expectations regarding timelines, resourcing requirements, dependencies, etc.
  • Opportunity identification: Act as an forward-thinking consultant and problem solver to the business to identify opportunities to address existing gaps and build new capabilities. Be able to tell the story to obtain buy-in and resourcing
  • Product execution: Lead product teams, providing strategic guidance and oversight to deliver against Collectibles product roadmap. Collaborate with partners in Analytics, Engineering, Design, Business Operations and Strategy
  • Product lifecycle management: Instill a data-centric approach for product development and a robust ‘test and learn’ framework for iterative product measurement and delivery
  • Cultural leadership: Instill a strong product culture by establishing norms and systems that promote collaboration and innovation across all functions
  • Stakeholder management: Clearly communicate and evolve product vision, strategy and roadmap with executive stakeholders across all functions of the business.
  • Team development: attract and retain a diverse, high caliber, output-oriented product team

Qualifications

  • Proven experience as a VP of Product or in a comparable executive leadership role (consulting experience a plus)
  • Proven experience in leading and coordinating across large (30+ people) cross-functional teams.
  • Success in leading in uncertain and fast-growing environments
  • Broad industry experience across retail and consumer, spanning both digital and physical products
  • Exceptionally dynamic and interpersonal leader in both strong strategic and analytical thinking
  • Excellent written and verbal communicator who can flex across details and executive messaging
  • Have built high performing teams by identifying, hiring, and developing world-class talent
  • A degree in computer science or related technical discipline plus MBA (strongly preferred)

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Senior Counsel Commercial, eCommerce

Job Description

Sr. Counsel Commercial, eCommerce (Remote)

locations

USA – Remote

time type

Full time

job requisition id

R15103

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

This is an individual contributor role in our growing remote global Legal Team primarily supporting: (i) the global alliances, business development, and alliance operations teams, and specifically SMB and consumer e-commerce, marketplace platforms and transactions, and (ii) the global sales team in complex customer agreements for cyber security SaaS products and professional services. In this role, you will draft and negotiate all forms of partner agreements (e.g., reseller, distribution, OEM, managed service providers, and white label), and advise business teams on issues relevant to such transactions and arrangements. You will spot legal and non-legal issues, provide legal advice, workarounds and solutions, understand the practical implications of your legal guidance and assist with the implementation of that guidance.

You will work remotely and report to the Assistant GC of Commercial Legal who reports to the VP of Legal. There is potential to grow the role into a management position. The role serves internal clients with aggressive deadlines in a dynamic environment with sometimes ambiguous business requests and priorities. The role requires creative thinking, collaboration, hard work, flexible and sometimes long hours.

What You’ll Do:

  • Draft (sometimes from scratch), review and negotiate a wide range and high volume of commercial contracts, including customer software and SaaS licenses, partner agreements, vendor agreements supporting e-commerce and marketplace platforms, data protection agreements, and security requirements.
  • Support and advise internal business teams on the acquisition, design and deployment of new platforms and technologies aimed at CrowdStrike’s e-commerce and marketplace initiatives.
  • In addition to drafting agreements, you will prepare and document programs and processes, including third party product listings, policies for e-commerce buyers (SMB and consumer), partner programs, and internal record of processes.
  • Update Legal and Business management on deal and project status.
  • Analyze and provide legal and practical advice on commercial, licensing and regulatory requirements (including those related to privacy, warranty, marketing and advertising) for e-commerce and consumer products worldwide.
  • Manage multiple competing priorities in a fast-paced environment.
  • Get to yes on partner and customer deals.

What You’ll Need:

  • 10+ years of legal contracting experience in-house at start up or established technology companies
  • 5+ years supporting Sales, Partner/Business Development, e-commerce and marketplace organizations.
  • 2-3 years of law firm experience.
  • J.D. and licensed attorney in US.
  • Extensive experience drafting, reviewing, and negotiating a wide range of commercial contracts and agreements.
  • Experience with e-commerce and consumer software/SaaS licensing and online stores/marketplace, including the vendors necessary to support their implementation, and drafting consumer compliant licenses.
  • Knowledge of consumer laws and experience supporting a consumer sales organization is required.
  • Ability to navigate and work through ambiguous environments.
  • Ability to provide 2-3 professional references.

Bonus Points:

  • Experience working for a SaaS cyber-security company.
  • Playbook development, project management, building partner programs

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Senior Product Designer

Job Description

Senior Product Designer

Remote

From the code to the values, we are Ethereum-aligned. We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a non-profit research group, we have sought to scale both its technology and values.

At present the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem; Optimism’s network improves Ethereum’s performance by orders of magnitude. We do this out in the open because we believe in open source and its ability to accelerate innovation. We believe the future of the open internet is too important to be left to chance. By operating as a Public Benefit Corporation, OP Labs is able to align its private incentives with public good and take positive-sum steps to provide a sustainable future for the internet.

We are hiring a Senior Product Designer to help us shape the future. In this role, you’ll own projects end to end and build design foundations that will be iterated on. You’ll join a small team of designers and work cross-functionally, building alongside engineering, product, and governance teams.

What are the role responsibilities?

  • Set design direction and own complex projects with minimal oversight
  • Drive rigorous design decisions by going wide in explorations or going deep in design details
  • Balance product and business goals with user needs to generate design exploration
  • Participate in user research to understand the problem space and inform solutions
  • Gather context and share knowledge cross-functionally, leveraging written and video communication as needed to pitch ideas
  • Share the responsibility of improving the product, design, and engineering workflow; help us iterate on how we coordinate and ship

What skills do you bring?

  • You have 5+ years of product design experience
  • You love collaborating with product and engineering to deliver clean user experiences
  • You champion design systems and reusable components through product design execution
  • You gather lots of feedback to drive your designs
  • You strive for quality in design execution
  • You leverage research insights and data in your design decisions
  • You enjoy diving into the details, polishing, and refining
  • You are a champion of context-gathering and knowledge-sharing
  • You are super fluent with Figma
  • Bonus: You are comfortable with front-end code
  • Bonus: You have experience in web3
  • Bonus: You have site design experience and enjoy creative design projects

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Instructional Designer

Job Description

Title: Instructional Designer – Remote

Location: New York NY; US
Job Category: Corporate Services
Job Type: Full-time
Travel Percentage: -1
Job Description:

Opportunities with AbleTo, part of the Optum family of businesses, are focused on improving millions of lives through technology-enabled behavioral health care. Start a rewarding career where your work will bridge the gap between need and treatment. Join us in making care more accessible and affordable through convenient telehealth available in all 50 states. Be part of a team that’s driven by the passion we share for helping people get better and stay better. Help us make a meaningful and lasting impact while Caring. Connecting. Growing together.

Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

The Instructional Designer is responsible for the development and implementation of learning strategies and tactics that facilitate the design, development, implementation, and delivery of learning and development. Create courses, job aids, resources, and tools needed to support learners.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Create engaging learning activities and compelling course content
  • Work with subject matter experts to identify the target audience’s training needs
  • Set instructional end goals and create content that matches them
  • Visualize instructional graphics, the user interface, and the finished product
  • Analyze and apply trends and best practices in learning technologies and instructional design
  • Provide exercises and activities that enhance the learning process
  • Create supporting material/media (audio, video, simulations, role plays, games etc.)
  • Devise modes of assessment, such as tests or quizzes, to measure the effectiveness of the course
  • Maintain project documentation and course folders
  • Make appropriate business decisions and exercise independent decision-making

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Years of post-high school education can be substituted/is equivalent to years of experience.

Required Qualifications:

  • 5+ years of relevant experience
  • 3+ years of working experience in instructional design
  • Experience with lesson and curriculum planning
  • In-depth knowledge of learning theories and instructional design models
  • Proficiency with Google Suite applications and course authoring tools such as Articulate 360
  • Proven ability to write effective copy, instructional text, audio, and video scripts

Preferred Qualifications:

  • Experience working with behavioral health
  • Experience with video editing and creation of training videos
  • Proficient computer skills with an aptitude for learning and using multiple systems
  • Demonstrated ability to manage multiple priorities and use of independent judgment
  • Proven solid verbal and written communication skills
  • Proven excellent detail-orientation and organizational skills
  • Proven ability to work independently adhering to deadlines and project plans
  • Proven ability to work collaboratively with subject matter experts

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