by Ronald Barron | Mar 20, 2024 | Uncategorized
Job Description
Head of Demand Generation & Lifecycle – Remote, US
The Head of Demand Generation & Lifecycle position will report to the Senior Director, Growth Marketing.
As the Head of Demand Generation & Lifecycle, you will:
- Be responsible for developing and executing strategies to drive customer acquisition, engagement, and retention across various channels requiring a strategic thinker with a proven track record of driving growth and maximizing customer lifetime value.
- Develop and execute comprehensive lifecycle marketing strategies across email, SMS, and direct mail channels.
- Collaborate with cross-functional teams to align lifecycle marketing initiatives with overall business objectives.
- Continuously refine and optimize strategies based on industry best practices and evolving market trends.
- Lead and inspire a team of direct reports, fostering a culture of innovation, collaboration, and excellence.
Your Impact:
- Oversee the execution of campaigns and initiatives, holding the team accountable for meeting performance goals.
- Develop and implement creative strategies to maximize cross-selling, upselling, and reselling opportunities within the customer ecosystem.
- Collaborate with product and sales teams to identify and capitalize on relevant touch points in the customer journey.
- Establish and monitor key performance indicators (KPIs) related to engagement, win-back, and cart abandonment metrics; utilize data and analytics to measure the effectiveness of lifecycle marketing campaigns and make data- driven recommendations for optimization.
- Stay abreast of industry trends, emerging technologies, and customer behavior to drive innovative approaches to lifecycle marketing.
- Provide mentorship and guidance to team members, ensuring their professional development and growth.
About You:
- Bachelors degree in Marketing, Business Administration, or related field.
- 8+ years of experience in demand generation, lifecycle marketing, or related roles.
- Proven track record of driving growth and maximizing customer lifetime value.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Experience leading and developing high-performing teams.
- Familiarity with marketing automation platforms, CRM systems, and analytics tool
Even Better:
- Experience within the Tech and FinTech Industries
- Champion a culture of continuous improvement, implementing new tools and methodologies to enhance campaign performance.
APPLY HERE
by Ronald Barron | Mar 20, 2024 | Uncategorized
Job Description
Senior Art Director
Location: Remote US
EMPLOYEE TYPE:
Contract
Job Description
Our client, a mission-driven global marketing communications firm, is looking for aremotefreelancepart-timeSenior Art Director with experience or interest in clean tech, sustainability, or health tech. The ideal candidate will play a pivotal role in developing and executing innovative 360 marketing campaigns for a diverse range of clients, with a strong emphasis on digital platforms. As a Senior Art Director, you will collaborate closely with creative and marketing teams to conceptualize and implement visually striking and effective campaigns that resonate with audiences in the rapidly evolving clean tech, sustainability, and health tech industries. This is an exciting opportunity for a talented individual to make a meaningful impact by contributing their creative expertise to campaigns that promote positive change. This position will beremote.
Responsibilities:
- Conceptualize and execute visually compelling 360 marketing campaigns for clients in clean tech, sustainability, and health tech industries.
- Lead the creative direction, ensuring alignment with client objectives and industry trends.
- Develop and present creative concepts, storyboards, and visual elements to clients.
- Collaborate with cross-functional teams, including copywriters, designers, and marketing specialists, to bring campaigns to life.
- Create designs for various digital platforms, including websites, social media, email, and other online channels.
- Stay abreast of industry trends and incorporate innovative design elements into campaigns.
- Manage multiple projects simultaneously, ensuring deadlines and client expectations are met.
Required Qualifications:
- Proven experience as a Senior Art Director with a strong portfolio showcasing successful 360 marketing campaigns in clean tech, sustainability, or health tech industries.
- In-depth knowledge of digital design principles and best practices for online platforms.
- Proficiency in industry-standard design software, such as Adobe Creative Suite.
- Strong conceptual and strategic thinking abilities, with the capacity to translate ideas into visually appealing campaigns.
- Excellent communication and presentation skills, with the ability to articulate and sell creative concepts to clients.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Familiarity with the latest trends and innovations in clean tech, sustainability, and health tech industries.
- A passion for creating impactful designs that contribute to positive environmental and health outcomes.
APPLY HERE
by Ronald Barron | Mar 20, 2024 | Uncategorized
Job Description
Senior Graphics Engineer – BigBox
Seattle, WA|Remote, US
You are a talented Graphics Engineer looking to build the next generation of games for VR. You have multiple years of experience with the Unity Editor (or other 3D game engines like Unreal) and can push pixels and perfect pipelines.
Senior Graphics Engineer – BigBox Responsibilities
- Collaborating with artists, designers, and other engineers to design, research, innovate, and implement rendering technologies and feature sets
- Work closely with technical artists to create highly-productive content workflows
- Extensive profiling and optimization experience
- Passion for graphics programming and staying on top of current technologies
- Strong communicator who loves the iterative technical and creative process
- Desire to understand a product holistically and contribute creatively
- Know when to be pragmatic and when to be blue sky
- Make engineering trade-offs that align with business objectives
- Must embrace teamwork, as well as solve problems independently
Minimum Qualifications
- 8+ years professional experience in software development
- 5+ years professional experience in Unity
- Experience with DX11, HLSL, GLSL, ShaderLab, and Shader Graph
- Extensive GPU programming and Shader experience
- Experience developing tools and workflows
- Proficiency in developing objected-oriented software, with proven experience in one or more relevant languages (C++ or C#)
- Experience with the entire development life-cycle from concept to launching
- Possess wily and unconventional thinking
- Eager to roll up your sleeves to make contributions outside of your specialty
Preferred Qualifications
- Strong background in AR or VR
- Experience working on mobile graphics chipsets
APPLY HERE
by Ronald Barron | Mar 20, 2024 | Uncategorized
Job Description
Cloud Engineer
This role provides Advanced infrastructure and O/S support and site reliability for Tyler Technologies public and private Cloud Solutions. The Cloud Engineer works directly with other Cloud Services and Divisional Application Teams. The CE has ownership of ensuring that the services supporting Tylers applications have reliability and uptime appropriate to users’ needs, as well as offering recommendations to ensure optimal systems resources, capacity, and performance.
The scope of the Cloud Engineer includes resolving complex cloud infrastructure performance issues, ensuring all service levels are met by providing preventative maintenance and participating in problem and change management processes. The Cloud Engineer has a direct impact on current and future design of the environment to ensure optimal performance of the environment. Ensure that client sites stay up and running and accessible to Tyler clients.
As a part of Tylers corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.
Location
Remote
Travel
0-5%
Responsibilities
- Act as SME for AWS environments used to host Tyler applications.
- Monitor application and database systems and infrastructure for performance and up-time.
- Provide incident and outage response in order to meet Tyler SLAs.
- Prepare and maintain documentation on operations tool sets and cross-train personnel on their use and maintenance.
- Follow industry best practices for change management process.
- Lead cloud based IT projects as part of larger IT initiatives.
- Participate in interview process when recruiting for new CCS positions.
- Deliver assigned reports and work metrics in a timely and accurate manner.
- Provide guidance and direction to less experienced staff.
- Review and recommend cloud infrastructure sizing to ensure optimal performance.
- Create technical drawings of AWS infrastructure and application workflows.
- Make recommendations on cloud based solutions to manage AWS environments.
Qualifications
- Five to seven years IT career spanning any of the following: cloud environment design, SysOps, and automation.
- Hands on experience with supporting applications in any one of AWS, Azure, or Google Cloud.
- 3 to 5 years of hands on experience in a large-scale cloud based environment.
- Be familiar with and adhere to a strict change control policy with an eye toward never violating PCI, CJIS, SSAE or other standards-based certifications maintained within the Tyler public cloud.
- AWS or comparable Cloud Certification
- Microsoft / VMWare Certifications are a plus
- Excellent customer service, organizational, interpersonal, leadership and communication skills
- Excellent project management and change management skills
- Excellent problem-solving and analytical skills
- Prudent and confident decision making
- Proven capability of technical discovery
- The ability to independently troubleshoot and solve complex technical issues in a fast-paced environment
- Excellent interpersonal, influencing, and negotiating skills
- The Cloud Engineer must be able to…
- Manage multiple projects and tasks with competing priorities
- Utilize effective troubleshooting methodologies with an awareness of Service Level and Uptime agreements and their impact
- Incorporate security management using the latest guidelines set by the Enterprise security, engineering, and development policies.
- Provide guidance and direction to less experienced staff.
- Collaborate across teams with excellent communication skills.
- Learn new technologies independently and quickly and possess an appetite for technical discovery.
- Logically and methodically solve problems utilizing strong analytical skills.
- Effectively communicate relevant IT-related information to leadership.
- Effectively communicate technical concepts to both technical and non-technical audiences.
- Initiate and implement improvements in all areas of responsibility.
- Deliver assigned reports and work metrics in a timely and accurate manner.
- Occasionally work in an on-call rotation as needed.
APPLY HERE
by Ronald Barron | Mar 20, 2024 | Uncategorized
Job Description
Zendesk Administrator
Remote
Age of Learning, Inc. Customer Support /
Full Time /
Remote
CompanyOverview:
Age of Learningis the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing childrens learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learnings flagship product,ABCmouse.comEarly Learning Academy, is an award-winning comprehensive curriculum for children. Adventure Academy, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The companys School Solutions Programs includeMy Math Academy, an adaptive, personalized program that helps students master foundational math concepts, andMy Reading Academy,which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visitwww.AgeofLearning.com.
Summary:
We are seeking an experienced Zendesk Administrator to join the Age of Learning team. You will help us build and maintain the digital customer journey through our existing Zendesk configuration, as well as assist with AI-driven solutions using our existing standards and conventions.
Responsibilities:
- Maintain and manage the existing Zendesk configuration for all products.
- Design, develop, and implement new configurations and customizations for Zendesk including leveraging third party apps and chatbot AI platforms to streamline operations and optimize customer satisfaction.
- Collaborate with cross-functional teams, including product development, engineering, and marketing to ensure that customer needs are met or exceeded through the Zendesk platform.
- Assist with development of the digital customer journey, and empowering customers with AI-enhanced self-service.
- Assist with the monitoring and analyzing of Zendesk metrics and Key Performance Indicators to identify trends, areas for improvement, and optimize the customer experience.
- Leverage APIs and AI technologies to lead the design and implementation of methods and processes to drive operational excellence throughout our digital customer care experience.
- Track and drive prioritized Zendesk configuration changes.
- Identify, diagnose, and resolve issues that arise with CX tooling systems.
- Maintain up-to-date process documentation for Zendesk.
- Develop and implement strategies for managing service delivery incidents and communicating effectively with customers during downtime or service interruptions.
- Work with technical teams to ensure the reliability of our service delivery platforms.
Required Qualifications:
- 3+ years of Zendesk administrator experience with in-depth knowledge of Support, Guide, and Explore including API/App integration and creating Explore dashboards to tell a story very clearly with KPIs.
- Ability to communicate vision, strategy, and statuses of projects to leadership.
- Ability to translate business requirements into technical deliverables.
- Proven ability to deal with ambiguity in a rapidly changing business environment.
- Ability to root cause and solve complex user issues within Zendesk.
- SaaS industry experience.
- Experience with AI bot configuration preferred.
- Experience with Zendesk Theme customization preferred.
APPLY HERE
by Ronald Barron | Mar 19, 2024 | Uncategorized
Job Description
Title: Software Engineering Manager, Fleet & Planner
Location: Remote, US
JobDescription:
Who is Flock?
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale – including cities, businesses, schools, and law enforcement agencies – to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.
We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
As a Software Engineering Manager working on the Deployment Planner and Fleet Management team, you will be able to directly impact how customers get delivery of the products they purchase and how Flock ensures those products stay online and capture evidence. As a manager, you will be responsible for leading engineering teams who are responsible for building the tools that help facilitate the factory production, test, and delivery of our products, along with supporting the repair, RMA, and redeployment of devices.
The Skillset
- Experience leading/managing full-stack development teams with an emphasis on cloud development and distributed systems – we leverage AWS
- Background leveraging frameworks and languages like react, node, javascript, and typescript
- Capable of getting hands-on when needed and coaching/mentoring other engineers
- Bonus: Experience with IoT devices, electrical engineering, or any factory/production flows
APPLY HERE
