Email Marketing Production Specialist

About the Role

Email Marketing Production Specialist

**REMOTE, BUT MUST WORK EST HOURS**

Overview

PLACEMENT TYPE:

Temporary

SALARY (USD):

40.00-43.00/hr DOE

START DATE:

07.15.2024

Summary of Position:

Under the direction of the Digital Marketing Specialist, the Email Marketing Production Specialist will be responsible for the production and implementation of email marketing communication campaigns targeting the Educator audience.

Key Responsibilities:

  • Collaborate with Internal Stakeholders:Partner with internal stakeholders to implement e-communication priorities, goals, and opportunities.
  • Email and Campaign Production:Execute flawless production and deployment of emails, landing pages, and associated campaigns.
  • Audience Management:Manage e-constituent audiences and segmentation to reflect personalized/dynamic content within email communications.
  • Performance Tracking:Track and maintain e-communication performance reporting to help establish benchmarks overall, as well as specific to various education groups and touch points.
  • Digital Asset Implementation:Implement digital asset plans, including those involving webpages and online forms.

Duties and Responsibilities:

  • Support Digital Marketing Strategies:Partner to implement the Museums educational digital marketing strategiesfrom production and quality control (QC) to deployment and reporting.
  • Collaboration and Approval:Work closely with project team members, including project managers, subject matter experts, managers, and internal stakeholders, to ensure the final product (including content) is vetted and approved in advance of deadlines.
  • Technical Execution:Code and QC HTML emails, landing pages, and online forms across browsers, platforms, and devices, ensuring that web pages are Section 508 compliant.
  • Optimization Testing:Develop meaningful A/B and multivariate testing strategies to optimize audience touchpoints, including messaging, templates, audience segmentation, and graphics/imagery.
  • Database Management:
    • Troubleshoot and resolve email database issues as needed.
    • Import and export data from Museum systems as required to support marketing needs.
    • Manage target audience and suppression queries for use in email campaigns, as well as advanced personalization and segmentation strategies.
    • Perform other duties as assigned.

Minimum Qualifications:

  • 2-3 years of experience producing mass emails in a non-profit or corporate environment.
  • 2-3 years of experience working in large-scale digital marketing automation platforms/eCRMs, including Marketo, Salesforce, Luminate, HubSpot, etc.
  • Advanced HTML email coding capabilities, and extensive QC experience.
  • Experience with CSS, JavaScript, and open-source libraries.
  • Experience with project management and/or approval tracking tools, such as Smartsheets, Trello, Workfront, Jira, Asana, etc.
  • Working knowledge of UX and email industry best practices.
  • Superior attention to detail.
  • Ability to apply critical thinking throughout all aspects of work.
  • Works well both independently and as part of a team.
  • Ability to manage multiple projects, timelines, and clients while maintaining superior client and team relations.

APPLY HERE

Senior Desktop Analyst

About the Role

Title: Senior Desktop Analyst

Location: AK-Juneau

Overview

About the Company:

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

Primary Focus

The Desktop Analyst Provide day-to-day operational service and support for defined desktop services, solving complex hardware and software issues with a focus on clients Microsoft environment. Respond to and resolve user issues and support upgrades and patches to maintain a security environment. All duties and responsibilities performed in accordance with the Core Values of Cayuse.

Responsibilities

Job Responsibilities

  • Respond to and resolve issues focusing on the Microsoft environment and AWS
  • Support Service Desk and other members of the Desktop support team
  • Document SOPs and Knowledge Base articles
  • Monitor MS alerts and assist with M365 upgrades and security patches
  • Creation and deployment of application packages (SCCM, Intune).
  • Other duties as assigned.

Qualifications

Minimum Job Skills and Qualifications

Minimum Qualifications:

  • High school diploma or equivalent and/or 8 years of equivalent work experience
  • Bachelor’s degree or technical training in Computer Science, Information Systems Management preferred.
  • 3-5 years’ experience working as a Senior Desktop Support analyst in an enterprise environment support > 1,000 users
  • Certifications in Microsoft and AWS is a plus.
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

  • Excellent communication and customer facing skills
  • Strong administration skills in Intune, Autopilot, SCCM (MECM)
  • Application packaging and deployment (SCCM, Intune)
  • Patching with Windows Update for Business,
  • PowerShell scripting
  • AWS Workspaces and AppStream
  • Terraform and Harness experience would be a plus.
  • Proven expertise in providing superior and dynamic service in Operating System image building and maintenance
  • Superior technical knowledge, with experience in multiple aspects of client-computing services
  • Experience working collaboratively with suppliers and third-party vendors
  • Ability to quickly analyze a situation and react appropriately and effectively
  • Effective prioritization skills
  • Drive and enthusiasm
  • Self-starter
  • Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Teams, and SharePoint.

Reports to : Program Manager

Working Conditions

  • Professional Office Environment
  • Must be physically and mentally able to perform duties while standing for extended periods of time.
  • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
  • Must be able to establish a productive and professional workspace.
  • May be asked to travel for business or professional development purposes.
  • May be asked to work hours outside of normal business hours.

APPLY HERE

Senior Solutions Engineer

About the Role

Title: Senior Solutions Engineer

Apache Flink (Remote, USA)

Location: RI-Providence

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we’re creating an entirely new category within data infrastructure – data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About the Role:

We’re seeking a strong technologist who will support and grow the Confluent stream processing solutions with our key customers. In this role, you will be the technical advisor to the sales team, work very closely with the product management and engineering teams, and serve as a vital product advocate in front of prospects, customers, and the wider Kafka and Flink communities.

Successful Solutions Engineers may come from backgrounds such as Technical Account Managers, Sales Engineers, or Professional Services.

What You Will Do:

  • Engage with Customers: Work closely with clients to understand their business challenges and technical requirements. Guide them through the adoption process of Apache Flink as part of the Confluent solutions offering.
  • Provide Technical Expertise: Offer deep technical insights into both Apache Flink and Kafka, assisting Confluent sales team in architecture design, deployment, and optimization of customer data streaming platforms.
  • Collaborate Across Teams: Work alongside sales, product management, and engineering teams to translate customer feedback into meaningful product enhancements and new features.
  • Educational Outreach: Conduct workshops, webinars, and training sessions to educate customers on best practices and advanced features of using Apache Flink with the Confluent data streaming platform.
  • Evolve and Refine Messaging: especially important for our relatively new product areas is to continuously test, adapt, and refine the messaging we share with prospects and customers. Bring back lessons learned in the field and collaborate with product management, marketing, and enablement teams to incorporate them in a cycle of continuous improvement.

What You Will Bring:

  • Becoming a Trusted Advisor to key customer personas we engage with including Software Engineers, Architects and Technical Executives to drive platform consumption.
  • Demonstrated hands-on experience architecting complex enterprise solutions for customers and/or partners.
  • Experience with messaging, stream processing, and ETL products commonly used in the enterprise.
  • Experience as a Solutions Engineer or Technical Account Manager.
  • Experience operating within and across cross-functional teams including product management, engineering, sales, marketing, etc.
  • Ability to quickly learn, understand, and work with new and emerging technologies, methodologies, and solutions.
  • Some experience in Java or Python and familiarity with developing ETL applications
  • Bachelor’s level degree in Computer Science or relevant experience

What Gives You an Edge:

  • Knowledge of Apache Flink and/or other stream processing technologies
  • Experience as a Technical Sales/Systems Engineer in a cloud environment or equivalent experience in a customer and/or partner-facing role.
  • Experience designing and building big data, stream processing, and/or other distributed systems for Fortune 1000 companies.
  • Experience working with global teams.

APPLY HERE

Web Designer

About the Role

Title: Web Designer (Remote)

Location: Remote Remote US

Job Description:

About us:

Agency Services is a well-established marketing and advertising company that has been delivering exceptional results since 2005. We are currently seeking a talented and creative Graphic and Web Designer to join our team. As a Graphic and Web Designer, you will have the opportunity to work on a wide range of projects, including website design, branding, and print materials. You will collaborate closely with clients and internal teams to develop innovative and visually stunning designs that effectively communicate their message.

Responsibilities:

  • Create visually appealing designs for a variety of platforms, including websites, social media, print materials, and more
  • Collaborate with clients and internal teams to understand their design requirements and objectives
  • Develop design concepts that align with the clients’ brand identity and communication goals
  • Use industry-standard software, such as Adobe Creative Suite, to create high-quality designs
  • Ensure all design work is completed accurately and on time
  • Stay up to date with the latest design trends and techniques
  • Provide creative input and suggestions for design improvements

Requirements

  • Bachelor’s degree in Graphic Design, Web Design, or a related field
  • Proven experience as a Graphic Designer or Web Designer, preferably in a marketing or advertising agency
  • Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign
  • Strong understanding of design principles, typography, and color theory
  • Portfolio showcasing previous design projects
  • Excellent attention to detail and ability to communicate visually
  • Creative mindset and ability to generate innovative design concepts
  • Strong time management and organizational skills

APPLY HERE

Observability Advisor

About the Role

Title: Observability Advisor – REMOTE

Location: USA-

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

This exciting and strategic role will require a highly knowledgeable individual to engage and influence prospects and existing Splunk customers to increase portfolio usage, improve deal sizes & expand the customer base via new solutions and/or value crafted expansion.

Responsibilities:

  • Partner with Regional Sales Managers to develop account and sales plans for customers to increase the mix of products and capabilities related to Observability
  • Interlock and work with the Worldwide Observability Strategists to help identify, define and promote repeatable problem solving solutions and drive the GTM strategy.
  • Provide expertise and mentorship around the Observability portfolio of solutions. This includes enabling sales on having impactful conversations with key personas and developing a complete solution that includes software, services, and the right pricing strategy.
  • Assist Sellers by leading Observability Sales Activities with customers that support Qualification, Solution Definition, and Validation of our ITOps/Observability Solutions with strategic opportunities.
  • Inform theater sales leadership (i.e. Group Vice Presidents/Area Vice Presidents) on GTM account/execution progress, competitive insights and partner ecosystem developments.
  • Thought-leadership, publish online (ie. LinkedIn blogs, etc.) and speak at customer and partner meetings and events
  • Build, promote, and support customer community development opportunities such as user group meetings or executive roundtable discussions.
  • Educates GTM campaigns, target personas and personalized communication
  • Understand and help identify the ITOps/Observability competitive landscape within accounts and collaborate with account teams and Strategists to develop positioning tactics.
  • Be the point of liaison for Observability solution area information sharing amongst theater and partner resources.

Requirements:

  • 5-10 years of experience in a customer-facing role in enterprise/SaaS software environment
  • Prior Observability or Security Solutions selling
  • Practitioner expertise with IT Operations, Security or Observability capabilities is a plus
  • Demonstrate deep understanding of industry & competitive insights in the AIOps and Observability markets.
  • Comfortable enabling others with Observability solution sales knowledge.
  • Thrives in an open, always changing, and exciting team environment
  • Able to work independently and remotely with other members of your team and corporate functions
  • Demonstrates a record of use-case positioning with a “C” suite persona, supporting large and sophisticated customer deployment decisions.
  • Strong executive presence, including communication and presentation skills to both large and small crowds.
  • Adept at developing solution focused business plans for sales scaling, sales campaigns, new product introduction (NPI) and/or advisory programs.
  • Familiarity with & comfortable using value based selling tools, account-targeting strategies and methods to drive & lead sales motions, knowledge of MEDDIC or challenger methodologies is valued.
  • Travel up to 25 – 50% of time, depending on the region

APPLY HERE

Site Reliability Engineer

About the Role

Title: Site Reliability Engineer – Early in Career (4 x 10 shifts)

Early Talent

Remote, Colorado Texas North Carolina

Job Description:

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform.

It is the responsibility of the TechOps team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer’s experience. The TechOps team provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise. The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner.

This is a fully remote, US-based position. You must be a US Citizen working on US soil to be considered. Candidates must be able to support FedRAMP High.

What you’ll get to do

4 x 10 shifts: Sunday – Wednesday or Wednesday – Saturday / Nights, weekends and swing-shift

We are looking for a TechOps Engineer to help maintain, contribute to, and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering.

  • Provide technical support for the Splunk Cloud fleet
  • Perform impact assessments and problem solving according to established procedures
  • Document issues, remediation steps, and help with follow up problem management
  • Lead support cases and also ensures queue management
  • Lead hierarchical and functional requests. Communicate with TechOps engineers as well as business partners around Cloud through email, chat, and in person.
  • Assist other TechOps engineers on your shift on complex tasks
  • Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
  • Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
  • Lead by example and drive the core values of the company
  • Always ensure a quality customer experience
  • Ability to work nights, weekends, and swing shifts.
  • You love large complex systems. You have experience in working on distributed systems or a passion for finding edge cases that appear at scale. You’re interested in how to bring something from a small one off task to how to implement it across several thousand machines at once. “Can this process be automated?” is a question you constantly ask yourself. Data drives your decisions and excites you – you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.

Must-have Qualifications

  • Requires a minimum of 2 years of related experience with a technical Bachelor’s degree; or equivalent practical experience
  • Ability to obtain a favorably adjudicated Single Scope Background Investigation (SSBI) and SECRET clearance

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

  • Understanding of monitoring and troubleshooting Splunk environments..
  • Understanding of administering or architecting distributed Splunk environments.
  • Understanding of the development and deployment of a hosted cloud environment, preferably Azure.
  • Experience with Python, Golang or Shell for scripting, and Git or similar version control systems.
  • Have an understanding of Systems programming (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc)
  • Knowledge of standard methodologies related to security, performance, and disaster recovery.
  • Knowledge of the Linux Operating System

APPLY HERE