About the Role
Title: Senior Solutions Engineer
Apache Flink (Remote, USA)
Location: RI-Providence
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we’re creating an entirely new category within data infrastructure – data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.
One Confluent. One team. One Data Streaming Platform.
Data Connects Us.
About the Role:
We’re seeking a strong technologist who will support and grow the Confluent stream processing solutions with our key customers. In this role, you will be the technical advisor to the sales team, work very closely with the product management and engineering teams, and serve as a vital product advocate in front of prospects, customers, and the wider Kafka and Flink communities.
Successful Solutions Engineers may come from backgrounds such as Technical Account Managers, Sales Engineers, or Professional Services.
What You Will Do:
- Engage with Customers: Work closely with clients to understand their business challenges and technical requirements. Guide them through the adoption process of Apache Flink as part of the Confluent solutions offering.
- Provide Technical Expertise: Offer deep technical insights into both Apache Flink and Kafka, assisting Confluent sales team in architecture design, deployment, and optimization of customer data streaming platforms.
- Collaborate Across Teams: Work alongside sales, product management, and engineering teams to translate customer feedback into meaningful product enhancements and new features.
- Educational Outreach: Conduct workshops, webinars, and training sessions to educate customers on best practices and advanced features of using Apache Flink with the Confluent data streaming platform.
- Evolve and Refine Messaging: especially important for our relatively new product areas is to continuously test, adapt, and refine the messaging we share with prospects and customers. Bring back lessons learned in the field and collaborate with product management, marketing, and enablement teams to incorporate them in a cycle of continuous improvement.
What You Will Bring:
- Becoming a Trusted Advisor to key customer personas we engage with including Software Engineers, Architects and Technical Executives to drive platform consumption.
- Demonstrated hands-on experience architecting complex enterprise solutions for customers and/or partners.
- Experience with messaging, stream processing, and ETL products commonly used in the enterprise.
- Experience as a Solutions Engineer or Technical Account Manager.
- Experience operating within and across cross-functional teams including product management, engineering, sales, marketing, etc.
- Ability to quickly learn, understand, and work with new and emerging technologies, methodologies, and solutions.
- Some experience in Java or Python and familiarity with developing ETL applications
- Bachelor’s level degree in Computer Science or relevant experience
What Gives You an Edge:
- Knowledge of Apache Flink and/or other stream processing technologies
- Experience as a Technical Sales/Systems Engineer in a cloud environment or equivalent experience in a customer and/or partner-facing role.
- Experience designing and building big data, stream processing, and/or other distributed systems for Fortune 1000 companies.
- Experience working with global teams.