by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
Title: Director of Coding, Medicare Member Materials
Location: Remote CT US
Category: Aetna
Job Type: Fully remote
Job Description:
You can work from home, anywhere in the United States.
This position reports to the Executive Director, Medicare Member Materials.
This is an exciting opportunity to join our team! You will be responsible for directly creating and influencing all of our Medicare materials!
Whether it s coming up with strategic programming solutions or solving errors and issues in our coding and logic, your role will be a very important one to ensuring our documents are created accurately.
Day to day responsibilities include:
- Responsible for annual programming of Medicare Advantage health plan documents using our internal software
- Coordinates and leads efforts to program new materials using our internal software
- Determines and documents best practices and workflows for managing coding, logic and software solutions
- Prepares long-term and short-term plans in regard to enhancements, automation, data analysis, and reporting
- Ensures risk management and best practices are in place
- Directly manages and mentors other coders/programmers to ensure processes and practices are followed
- Participates in peer review and auditing to support accuracy
- Implements new procedures and processes for improvement and efficiency
- Supports a sense of urgency in regard to managing tasks and timelines
- Promotes synergy through inter-departmental partnerships
- Manages projects and tasks in an independent manner
- Recruits, interviews, hires, and trains new employees as needed
- Communicates with senior management, executives, and senior leadership on progress, prepares reports and presentations as needed
Required Qualifications
- 3-5 years of work experience programming Medicare member materials at a Medicare Advantage health plan or at an outside vendor that creates Medicare member materials for a Medicare Advantage health plan
- Knowledge of Medicare Advantage rules, including the Medicare Managed Care Manual and Medicare Marketing Guidelines
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
- Will be added once the position is approved.
Education
- Will be added once the position is approved.
APPLY HERE
by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
Chief of Staff
Remote
Our mission is to make payments safer and easier for everyone. We started with a consumer product (privacy.com) that helps people spend more safely using virtual payment cards. Then we launched a simple, modern API to make our payment and card issuing infrastructure available to other startups, fintechs, and brands. Today, that infrastructure is known as Lithic, and it powers billions of dollars in payments for some of the most innovative companies in the world.
Lithic is a remote-first company and has a distributed team with an office in New York. That means that if you want to work remotely, you can! If you want to drop by the office or work fully in-person, you can do that, too! We’ve raised $100M+ from top-tier investors including Index, Bessemer, Stripes, and Tusk Venture Partners, with a recent Series C that will help us scale.
Lithic is hiring a Chief of Staff to support our CEO. The Chief of Staff will be responsible for executing on projects that improve how we operate; overseeing our annual and quarterly planning process; and leading strategic initiatives. The Chief of Staff will own the numerous critical projects that need a leader as we grow and will work closely not only with our co-founder and CEO but also with the broader Lithic leadership team. Specific responsibilities include:
- Strategic planning: Oversee and coordinate our annual and quarterly planning process. Work with all members of the leadership team to set, align and track company-wide OKRs. Help define our near term and longer term strategic vision and how that roadmap translates into tactical initiatives.
- Cross-functional project management: Execute on strategic projects and implement new processes that directly impact our ability to scale rapidly. Drive short sprints to solve critical issues that arise or step in to incubate new functions or businesses that don’t fall neatly into one specific function. Generate ideas for new solutions and operating model changes based on regular discussions with customers and internal Lithic stakeholders.
- Leadership operating cadence: Run our weekly leadership team meetings. Help organize and prioritize the founders’ responsibilities. Serve as a sounding board and “sparring partner” for the CEO on topics related to strategy, operating improvement, organizational expansion, and growth opportunities.
- Investor relations: Work with our CFO to draft presentations, investor updates, and internal communications regarding our financial performance. Lead preparation for quarterly board meetings and partner with the Finance team to support future funding rounds.
- Communication: In conjunction with the CEO and Marketing/People teams, ensure communications are shared internally at the right cadence, scope, and level. Help draft company-wide newsletters and leadership team updates.
Qualifications:
- Demonstrated experience managing cross-functional projects through completion, preferably within a fast-paced start-up, technology, consulting, or private equity environment.
- A demonstrated history of being a team player with a low ego – a lot of the jobs to be done will fall in the category of “somebody has to do it and I’m somebody.”
- Ability to manage ambiguity well by dissecting problems, seeking information, identifying solutions, corralling resources, and delivering results with a high degree of autonomy.
- A growth mindset with a results-driven approach to work and project management (testing, measuring, iterating).
- Superior communication skills – ability to clearly and transparently communicate goals and results at a team, executive, and company level. Strong writing, communication, and presentation skills are a must.
- Someone comfortable with context and mode switching – the Chief of Staff will take on a wide variety of functional tasks in a given week / month and must be able to work on a customer segmentation analysis in the morning before hopping into an investor meeting in the afternoon.
- A strong understanding of the fintech landscape and experience with data analysis and budget management is a plus.
Benefits:
- Health, vision, and dental insurance
- Unlimited PTO
- 401(k) match
- Fully covered membership to One Medical (dependent on location)
- 1-year membership to Talkspace
- Classpass credit
APPLY HERE
by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
Marketer – Hybrid/Remote
Minneapolis, Minnesota, United States
Marketing and Communications
2200009B
POSITION SUMMARY:
This role will require someone who has a strategic, creative, and analytical approach to develop and enact strategic marketing program offerings for our Research and Product business units. Ability to understand B2B and B2C customers, able to define value propositions and key messages to resonate with customers and partners for brand awareness, consideration and conversion experience.
Key tasks for this role include:
- Create an end-to-end marketing journey designed to foster deeper connections with our internal and external partners (utilizing our products/services/expertise)
- Learn to translate insights and research into clear and tangible proof points for our reputation as a cellular therapy industry leader
- Provide strategic execution and guidance to prioritize integrated and digital forward marketing programs, sales team support and campaigns through an iterative approach that is aligned to business objectives
- Develop and enhance partnerships with various business verticals like provider, creative, social, paid media, digital, IT, and Salesforce teams
- Define an omni-channel marketing approach that weighs our financial investment and capacity against the returns we can yield for our Big 5 organizational and departmental goals
- Effectively communicate and sell new ideas, programs, and best practices to cross-functional business partners to gain alignment
- Oversee the creation and results of marketing deliverables made by junior team members and shared services employees
- Monitor and review metrics and work with teams to adjust strategy and tactics accordingly
- Manage external agencies, conference vendors, and partner organizations (e.g., Center for International Blood and Marrow Transplant Research (CIBMTR), Bone and Marrow Transplant Clinical Trials Network (BMT CTN), BioTherapiies) to effectively position us as the thought leader in the space of cellular therapy
This role will also serve as a key contributor to assist the marketing team with building an effortless and engaging integrated vertical marketing strategy to support all the patient services and research business units. The candidate will be required to demonstrate successful experience in CRM, employing modern lead generation and acquisition engagement strategies, insights, contemporary communication techniques and technology, and strong team building expertise. This position can be remote (US) or hybrid.
ACCOUNTABILITIES:
Provides strategic solutions to drive results:
- Management of our internal stakeholders for the Product Consulting Services, Resource for Clinical Investigation in Bone and Marrow Transplant (RCI BMT), Bioinformatics, Immunobiology, Data Operations, Statistics and Research
- Management of foundational marketing and sales material for our Product and corresponding services, including expert consulting, clinical trial management, statistical support, marketing support, etc.
- Learn how to create and execute research translation that markets our research work, including the socialization and positioning of studies like Mis-Matched Unrelated Donor, Donor Optimization, Data Transformation, Donor-For-All Initiative, and Cryopreservation
Operations Management and Performance:
- Utilize insights and analytics to develop motivating partner marketing communications plans
- Coordinate partnership with Provider Experience, Business Intelligence, IT to ensure integration and implementation of strategic strategies
- Direct the development of partner content; supervise content creation
- Work with our Integrated Marketing, Brand Marketing and Digital Marketing teams to develop measurement tools that will enable real-time performance assessments and prompt optimizations to plans, to most effectively engage partners
- Accomplish and enhance results by providing timely feedback, coaching, and counseling junior team members, while monitoring and appraising team results
- Collaborate with teams across Provider, Center for International Blood and Marrow Transplant Research (CIBMTR), and other NMDP/Be The Match departments in order to achieve team goals and availability targets
REQUIRED QUALIFICATIONS:
Knowledge of:
- Modern integrated marketing practices and techniques, including how to leverage key channels to achieve results (e.g., paid, earned, owned) for diverse audiences
- Digital marketing expertise, including fluency in SEM/SEO, social media, web, email, PR/media, and the like
- Customer relationship management (CRM) platform experience Salesforce & Marketing Cloud preferred
- Project management principles, advanced oral and written communication skills, and informal influencing skills, since this role does not formally lead any other team members
- Writing strategic briefs for marketing programs and presenting strategy decks to leadership and teams at all levels of an organization
- Intermediate computer skills, including Microsoft Office software like PowerPoint, Word, and Excel
Ability to:
- Informally lead down and across through team building/mentoringwhile also leading up, providing constructive feedback, and presenting to Executive and Senior Leadership on key business decision and direction-setting
- Leverage best practices, processes and procedures with an understanding of organizational impact and creating an experience for NMDP/Be The Match partners
- Ensure all marketing campaigns and sales materials and content are authentic, inclusive and support diversity + inclusion
- Learn NMDP/Be The Match’s key constituents, our affiliated audiences, and the bone marrow transplant (BMT) industry at large
Education and/or Experience:
- Bachelor’s degree in marketing or related field.
- 4+ years of experience in a marketing role with experience leading cross functional project teams and agency management
- Experience in medical/healthcare/scientific marketing, working with B2B and B2C audiences
Proof of being up-to-date on COVID-19 vaccination, including a booster when eligible, with acceptable documentation is required for employment. NMDP will consider all requests for medical or religious accommodation.
Additional Information
- Department: 262-STRATEGIC PROGRAMS
- Number of Openings: 1
- Pay Basis: Yearly
- Schedule: Full-time
- Driver Policy: No
APPLY HERE
by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
Title: Digital Marketing/SEM Manager
Location: Denver, CO or Remote
SonderMind is a VC-backed digital health company redesigning behavioral health through covered and timely access, increased utilization, and data-validated quality outcomes. We are a team of Explorers, Builders, and Change Makers democratizing the complicated world of behavioral healthcare for therapists and clients alike.
How you’ll make an impact
As a Digital Marketing Manager, you will drive strategy and tactical execution of paid media campaigns including: paid, social, and SEM, in support of our national expansion and audience growth.
What you’ll do
- Drive strategy and tactical execution of paid media campaigns, including: paid social, SEM, display and other digital marketing channels.
- Build and implement SEM strategy roadmap
- Conduct detailed keyword research to identify new opportunities for expanded audience reach via SEM and organic SEO. Create and implement audience/creative testing methodologies to achieve impactful insights and improve campaign performance.
- Allocate & optimize budgets across channels, campaigns and strategies to achieve both long-term and short-term revenue goals.
- Work with finance and media analytics to forecast and align spend pacing, and budget management across all paid search campaigns to ensure efficient, sustainable growth
- Work with the broader marketing team to communicate results & develop cross-channel strategies, tactics and initiatives.
What you’ll bring with youRequired Experience
- Minimum of 5 years of hands-on experience leading performance digital marketing campaigns
- Experience planning, executing, and measuring multi-channel, full-funnel media strategies with the goal of driving short or long-term revenue and consumer growth
- Experience quantifying paid media impact and creating alignment with overall business goals/initiatives
Preferred Experience
What we value
- Transparency: We say what we mean and mean what we say
- Bucketworthiness: We can be relied upon to not let our bucket leak
- Ownership: We take initiative to act before being asked
- Courage: We move fast, take calculated risks and (sometimes) fail
- Empathy: We treat others with respect and assume their best intentions
- Passion: We loosely hold strong opinions, debate and then commit forcefully
Our Benefits
The anticipated salary range for this role is $100,000- $110,000. This role is eligible to participate in our equity incentive and variable bonus plan. Actual title and compensation is commensurate with qualifications and experience.
As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.
Our benefits include:
- A commitment to fostering flexible hybrid work
- A flexible PTO policy with a minimum of three weeks off
- Therapy coverage benefits to ensure our employees have access to the care they need
- Competitive Medical, Dental, and Vision covera4ge with plans to meet every need, including HSA and FSA options
- Eight (8) paid company holidays and a company shut-down during the last week of the year
- Employer-paid disability & AD&D to cover life’s unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
- Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition)
- 401K retirement plan with 100% matching on up to 4% of base salary
Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.
Vaccination Policy: SonderMind requires all employees to be up to date with their COVID vaccination before entering our office space, the SonderMind Studio, or attending in-person meetings or events (including both indoor and outdoor).
APPLY HERE
by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
BELAY Social Media Manager
- United States
- Contracted
- BELAY – Contractor
- Experienced
Want to enjoy the flexibility of working from home with the leading virtual solutions provider in the United States? BELAY is a top-ranked virtual solutions company looking for highly-motivated Social Media Managers, who have a passion for serving others. Come join us and experience the freedom of working virtually with the ideal work/life balance to match your professional pursuit.
WHY BELAY?
- Entrepreneur Magazine ranked BELAY the number one in Best Culture for Small-Sized Companies and the Top Company Culture for a Small Business Award for having a productive and high-performance culture.
- Recognized by Inc. Magazine as one of the Fastest Growing Companies in the United States in 2015.
- Received the When Work Works’ Award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
- Atlanta Business Chronicle (BELAY’s headquarters) named BELAY one of the Best Places to Work.
ARE YOU LOOKING FOR?
- A remote position where you serve as your client’s indispensable partner?
- An opportunity to use your talents and skills to build your client’s success?
- A community of contractors to share ideas and best practices?
- Regular support and guidance from your BELAY team?
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
- Responsible for the strategy and execution of social media across the client’s channels. The goal is to increase followers and engagement.
- Collaborates with the client and/or the client’s marketing team to understand current marketing initiatives and strategies and plan to leverage the social media space when applicable.
- Responsible for publishing content across all social channels for the client. This could include blog posts, tweets, status updates, photos, and videos.
- Strategize, create, and execute monthly content plans that align with the overall content theme for that month. Create, maintain and update the client’s Editorial Calendar for social.
- Responsible for coordinating all social content from start to finish. This includes mining curated content and working with the client and/or the client’s creative team to design graphics for posting.
- Handles all commenting and direct messaging across all client’s social channels with the support of the client.
- Leverages measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics by working with the client and/or their marketing team to hone in on content that resonates.
- Engage with influencers and create conversations with industry leaders in the social space.
KEY ATTRIBUTES:
- Detail-oriented, organized and efficient.
- Extremely self-motivated with strong time management.
- Proactive, pragmatic, and resourceful problem solver.
- Trustworthy and reliable.
- Friendly and professional communicator.
- Ability to manage multiple priorities and meet or beat deadlines with no errors.
- Tech-savvy and quick to learn new concepts.
- Ability to anticipate the needs of others coupled with a strong desire to serve.
- Adaptable.
KEY QUALIFICATIONS:
- Bachelor’s Degree and experience working remotely preferred.
- Available daily (Mon-Fri) during business hours, and able to dedicate at least 30 hours/month.
- In-home office setup including Mac or PC Computer (including webcam) with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint).
- A fast and reliable internet connection.
- Smartphone with email capabilities.
- Designated professional, quiet space.
- Experience with developing strategies for individual social media campaigns in different channels.
- Experience with social media platforms, including, but not limited to Facebook, Twitter, Instagram and LinkedIn.
- Experience with leveraging social media management and analytics tools, including, SproutSocial, Buffer and/or Hootsuite.
- Experience writing, editing and crafting content for the social media space.
- Working knowledge and real-world experience in managing, strategizing, and executing social media initiatives.
- Real-world experience planning social media programs that span owned (eg Blogs), organic and paid.
- Knowledge of Digital Marketing current best practices and understanding of Digital production processes.
- Knowledge of social media legal guidelines.
- Knowledge of Strategic planning and processes for brand management and creative development.
- Knowledge of media strategy and planning options and the media role in integrated communication.
NOTE:
- This is a 1099 contractor role.
- You MUST be available during regular business hours. This is not a job that can be partnered with your other full-time job. No evening hours.
- All applicants may be subject to a background check prior to an offer of employment or contract being issued.
- BELAY participates in E-Verify.
- We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.
- DISCLAIMER: We are aware of several false job listings. Please only apply directly on fountain.com/belay/apply or on our jobs page https://belaysolutions.com/jobs/
APPLY HERE
by Ronald Barron | Jul 11, 2022 | Uncategorized
Job Description
Sr. Technical Customer Service Specialist, AWS Executive Customer Relations
Job ID: 2141435 | Amazon Web Services, Inc.
Amazon is now offering flexibility to choose among 3 different working models, in-office, hybrid, and virtual.
In Office: Employees will be office based and be assigned a desk in an Amazon building. Employees will be required to reside within a commutable distance of the office they are assigned to.
Hybrid: Employees will be required to reside within a commutable distance of the office they are assigned to but have the flexibility to regularly work from home as well as from the office. Employees on a Hybrid work pattern will be expected to attend their assigned office a minimum of one day per week. These employees will follow agile seating when in office.
Virtual Workers: Employees must be based in the US and work will be aligned to an AWS office based on their time zone, and are not required to attend an office on a regular basis. If needed, virtual employees may go into an office for critical trainings, meetings and team-building events. These employees will follow agile seating when in office.
The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on handling the highest level of customer escalations, those that have been escalated to Amazon or AWS leadership and executives. We assist customers with account and billing related inquiries and interface with internal Amazon organizations to provide the perspective of the Voice of the Customer and resolve long-term defects.
As an Executive Customer Relations Specialist, you will be responsible for several workflows, employing critical thinking to resolve highly complex contacts that come from executives, Amazon and AWS leadership, and front-line teams. To solve these complex issues, diving deep is essential to determine the root cause of customer problems, existing policies, communication between internal teams, and more. ECR also acts as a bridge between CS and Non-CS teams, meaning you will have in-depth knowledge in a multitude of services and tools available to internal and external customers. You will assist other departments in efficiently solving high impact, time dependent problems.
Key job responsibilities
Provide outstanding customer service to address billing, account access and authentication inquires, as well as general resource management while keeping customer data safe.
Efficiently navigate an ambiguous space when resolutions for issues are unclear or do not exist yet.
Identify root-causes of customer issues, areas for improvement and provide valuable feedback to business and development teams
Assist with customer communication during AWS critical launches and support events
Assume responsibility for developing and updating detailed knowledge of internal reference pages
Possess strong relationship-building skills to help influence peers and internal teams
Ability to effectively work independently.
Write summaries of complex, ongoing customer issues for executives and CS leadership
This role does require the ability to work weekends and/or evenings.
About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
BASIC QUALIFICATIONS
2+ yrs. technical experience working with computer systems and technology components
2+ years of experience working in the Customer Service/Contact Center industry
Demonstrated working knowledge in at least one technology domain area (cloud computing, internet, network, software, security, account management, Amazon services).
Impeccable communication skills, especially in writing
High School Diploma or GED.
PREFERRED QUALIFICATIONS
* Experience in Technical Support.
* Experience in an Escalations environment.
* Proficiency in MS Office, with an emphasis on Excel.
* A drive to dig into the details of process to solve customer problems.
* Proven success in a fast paced support environment.
* Demonstrated familiarity with Web Technologies and the Internet.
* Proficiency in researching efficiently.
* Experience cross-collaborating with different teams within an organization
The base pay range for this position in Colorado is $66,200-115,900/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon’s internal or external careers site.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
Job details
US, Virtual
Support
Customer Service
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