Presentation Designer 

Job Description

Title: Presentation Designer

Location: US National – Remote

Job Summary

The Rubrik Creative Team is looking for an experienced Presentation Designer. As a visual storyteller, you will be responsible for bringing our vision and strategy to life, working closely with executives and internal teams to create compelling brand narratives. You will guide the processes and requirements to share how our technology is making a difference in the lives of our customers. This role will report to the Creative Director, who is based in Palo Alto, CA.

Responsibilities

  • The Presentation Designer will work autonomously and manage individual projects to completion
  • Will work closely with executive and cross-functional teams to enhance the brand story for both internal and external audiences
  • Design With Purpose: understand the content of presentations and apply best design practices to create slide content for optimal viewing
  • Turn data, concepts and research into compelling learning materials through presentations while adhering to brand guidelines and design standards
  • Able to effectively manage a wide range of projects simultaneously, by quickly grasping objectives and meeting tight deadlines
  • A solid understanding of information graphics and the ability to readily create data visualizations that are clear and easy to understand
  • Design custom graphics, illustrations, and diagrams, as well possess the ability to find and apply appropriate stock imagery, illustration, and design elements to complement presentation themes and content

Qualifications

  • 5+ years of professional presentation design experience, with ability to articulate and advocate design decisions
  • Bachelor’s degree in Design, Marketing, Advertising, Fine Arts or related field
  • A portfolio of work showcasing strong foundation in design principles (typography, color theory, hierarchy, contrast, and grid / alignment)
  • Must be an effective communicator and collaborator, working across various teams with the ability to turn around quality work under tight deadlines
  • Highly skilled in Google Slides, Microsoft PowerPoint and Keynote

Additional Qualifications:

  • Enthusiastic, self-motivated, curious, and personable
  • Able to translate strategic concepts and ideas into a compelling story (see the forest through the trees)
  • Proficient in Adobe Creative Suite software; namely Illustrator and Photoshop
  • Experience in animation is a plus

Pursuant to Colorado regulations, if this job is performed in Colorado, the minimum annual salary is $93,000, plus bonus potential, equity and benefits

APPLY HERE

Customer Service Representatives, Tier 1 Support

Job Description

Note from FlexJobs Staff: The employer indicates this position is remote anywhere in the United States.

Customer Service Representatives/Tier I Support – Remote

  • Contract Type: Permanent WAH
  • Location: Rochester – NY
  • Industry: Telecom
  • Job ID: REF4083Z

Company Description:

Customer Service Representatives/Tier I Support – Remote

Do you go above and beyond to satisfy the needs of your customers? Are you a dynamic, out-of-the-box thinker with the initiative to do everything possible to ensure that every customer is beyond satisfied? Have you been described as friendly and down to earth?

Join us.

Job Description:

Sutherland is now seeking Customer Service Representatives to provide Tier 1 technical support for customers of one of our customers, a leading telecommunications/internet service provider. In this work from home position, you will answer calls and provide an outstanding customer experience to callers related to services issues, internet connectivity and hardware technical support. This is the job for you if:

  • You can execute on delivering a great customer experience
  • You are an early adopter: the first of your friends to buy the latest computer or mobile phone platform.
  • You are the “Go-To” person who helps others get the most out of their Products and Services
  • You are technically savvy and understand Operating Systems/Streaming Video/Web Applications
  • You can handle multiple call types

What we offer:

  • Attractive hourly rates
  • Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts

Qualifications:

  • High school diploma or GED
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

Requirements to work from home:

  • A quiet and distraction-free, secure place to work.
  • A computer with:
    • 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
    • 4 GB RAM
    • 10 GB available hard drive space
    • One or more available USB ports (2.0 or greater)
    • Sound/audio support
    • Windows 10
    • 2 – 20 inch monitors
    • Wired Keyboard
    • Wired Mouse
  • A headsets that has:
    • USB
    • Dual ear
    • Noise-cancelling microphone
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
  • Excellent Internet connectivity:
  • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
  • *Wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.

APPLY HERE

Customer Service Representatives – Streaming Service 

Job Description

Note from FlexJobs Staff: The employer indicates this position is remote from anywhere in the United States.

  • Customer Service Consultant – Work from Home
  • Contract Type: Permanent WAH
  • Location: Rochester – NY
  • Industry: Corporate
  • Job ID: 22004327

Job Description:

As a Customer Service Consultant, you’ll bring your expertise to deliver exceptional technical service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.

This is the job for you if:

  • You excel at providing technical support and troubleshooting assistance
  • You are an active listener and can leverage probing question skills to understand the customer’s questions/concerns
  • You are comfortable upselling products and services, when appropriate

What we offer:

  • Competitive hourly rate of $16.00/hr
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

  • Excellent verbal and written communication skills and are a strong multitasker
  • Driven by solving problems and meeting goals
  • Familiar with Microsoft Office tools
  • Experience in customer service
  • Experience in technical support
  • High school diploma or equivalent

Requirements to work from home:

  • Excellent Internet connectivity:
    • Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!
    • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
    • In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
  • A quiet and distraction-free, secure place to work.
  • A computer with:
    • 1.6 Ghz Dual Core processor (the faster the processing environment, the better)
    • 8 GB RAM
    • 10 GB available hard drive space
    • One or more available USB ports (2.0 or greater)
    • Sound/audio support
    • Windows 10
    • 2 – 20 inch monitors
    • Wired Keyboard
    • Wired Mouse
  • A headset to use for training and meetings that is/has:
    • USB
    • Dual ear
    • Noise-cancelling microphone
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

APPLY HERE

Data Strategy Manager 

Job Description

Data Strategy Manager

REMOTE /

BUSINESS OPERATIONS BUSINESS OPERATIONS /

FULL-TIME

The Company

At Springboard, we’re on a mission to bridge the world’s skills gap, offering career change, and online education in data science, machine learning, UI/UX design, coding, and cyber security. Our courses may be tech-enabled, but we’re ultimately human-centric: each student taps into a vast community throughout their time with us, engaging with fellow students, industry-expert mentors, student advisors, and career coaches — our end goal is to successfully help students transition into their dream jobs in new careers. Through this hybrid approach, we’ve helped thousands of learners revamp their careers and, by extension, their lives, with hundreds of top-notch job offers received by our students every year. We’re an analytical and data-driven, empathetic and supportive, well-funded series B company with ~200 employees.

The Opportunity

Are you a data strategist, with serious analytical and statistical chops, who can architect and lead data science-driven capability development from start to finish? Do you know how to interrogate data to get insights to inform strategy and drive business optimization? Will stakeholders listen to you because you are a strong communicator and passionate problem-solver? And do you have the experience and moxie to back it up? If your answer is yes to these questions, we would love to meet with you!

We are looking for a talented and driven Analytics & Machine Learning Strategy Manager to be a key player in our centralized data team. This person will work with a team of high-performing analysts, engineers, and cross-functional business teams to mature our analytics practice and enhance our data science capabilities. You will apply data science and analytics best practices to the creation of, and maintenance of, machine learning models for predictive and prescriptive analytics applications. You will also own the strategy for how our data is measured, collected, and augmented across all of our platforms. Finally, you will be the standards bearer for how analytics and machine learning is used across the company and how performance is quantified.

Responsibilities

  • Conceptualize and manage proof-of-concept AI and ML-related projects and measure the impact on business metrics
  • Develop strategies for feature engineering and synthetic data generation to provide better and faster ways of reaching conclusions with limited data sets
  • Develop and deploy marketing attribution models and be able to explain related strategic decisions in their development
  • Develop and deploy lead scoring models and work with analytics engineering to deploy them
  • Drive data governance and metrics standardization across the company
  • Be the strategic lead on telemetry and instrumentation regarding how data is collected for analytics use-cases and work with various teams to implement
  • Be the subject matter expert on modern applied machine learning techniques and technology Demonstrate the ability to explain the complicated analysis and be able to summarize associated techniques to business stakeholders
  • Create extensible and scalable operational ML frameworks which can be effortlessly deployed and supported by analytics engineering
  • Own reviewing, designing, and optimizing our ML architecture and feature stores
  • Be a thought leader on how data can and should be used to optimize performance across the business
  • Manage, coach, and mentor team members on machine learning and statistical concepts Proactively and constructively question the status quo, and influence change within the organization to enable growth
  • Understand the analytical objectives to make logical recommendations and drive informed actions

You

  • Have 4+ years of full-time work experience in data analytics, machine learning, and applied statistics.
  • Have 2+ years of experience in supporting sales and digital marketing
  • Are a proficient Python programmer with experience in SQL; Preference for someone with experience with BigQuery and Google Cloud Platform.
  • Are practiced with data visualization tools and creating mission-critical dashboards to enable functional teams to make decisions

The Springboard team of 220 works out of offices in the heart of San Francisco and Bengaluru. We’re backed by top investors, including Costanoa Ventures, Reach Capital, Learn Capital, Pearson Ventures, and the founders of LinkedIn and Princeton Review.

Working with us, you’ll enjoy competitive compensation, health insurance coverage (for employees based in California, our base plans are fully covered by Springboard; for employees based outside of California, we offer low-premium coverage), a 401k plan, a generous learning budget, team lunches and snacks, and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team.

We are an equal opportunity employer and value diversity at our company. We welcome applications from all backgrounds, and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE

Staff Software Engineer – VPN 

Job Description

Title: Staff Software Engineer – Mozilla VPN

Location: Remote US, Remote Canada

The Company

A lot of companies say they’re mission-driven . Our unique corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.

The Opportunity

Mozilla’s Privacy and Security product team is a vanguard protecting people on the internet. We embody the Mozilla manifesto principle: individuals’ security & privacy are fundamental and must not be treated as optional.

After the launch of our flagship product, the Mozilla VPN, in 2020, the Privacy and Security product team is hard at work building new features and products to add to our portfolio. Since our products can be used by anyone with internet access, every engineer on our team has the ability to provide valuable tools to protect users’ data and contribute to a safer internet.

Our culture promotes participation, innovative thinking, and is inclusive of people from all walks of life. We build comprehensive full-stack software like Mozilla VPN, Monitor, and Relay. We code web services and APIs, web front-ends, browser extensions like Multi-Account Containers, and client-side apps.

What you’ll do

  • Build and maintain significant portions of the Mozilla VPN, including backend services, web front-ends, and client-side apps.
  • Collaborate with Product, UX, QA, and Ops teams ship features
  • Design, code, and test new features, making marked contributions to the application and process with an emphasis on performant, decoupled, testable, and maintainable code
  • Write unit tests, automated regression tests, and tracking defects as they occur.

What you bring

  • Bachelor’s degree in computer science (or related program) or equivalent work experience.
  • 5+ years software engineering experience in C++, emphasis on Qt/QML, and JavaScript
  • Prior experience writing cross platform applications
  • Ability to work with a diverse, global community based in many different locations and timezones.
  • Experience leading projects, creating system architecture documentation, wikis, and diagrams

Bonus points for

  • Passionate about open source technologies
  • Experience with Rust

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

APPLY HERE

Senior Project Manager 

Job Description

Senior Project Manager

  • Full-Time
  • Remote job

Job description

The Mobalytics mission is to create the ultimate gaming companion, providing powerful tools that enable all players to step up their game and be their best selves. In the last four years we have gone from just servicing League of Legends players to empowering players of different genres through Teamfight Tactics, Legends of Runeterra, and Valorant. We’ve achieved a lot but there is so much we can accomplish with the right talent onboard. We need razor-sharp, experienced, and responsible professionals who can help us grow and evolve from a small adventurous party into a disciplined raid team who can conquer any challenge.

We consider ourselves a gaming company even though we don’t make games because we work hand-in-hand with world-famous developers. We love these games and are members of the communities that make them thrive. What we do is not for the faint of heart. Working in a startup is hard, unpredictable, and demanding. Only the most passionate people thrive. Your love for video games, your expertise in your craft, attention to detail, and your dedication to a great user experience will take you far with us.

Requirements

  • 4+ years of experience as a Project Manager.
  • Experience in managing multiple projects.
  • Strong knowledge of SDLC and project management methodologies.
  • Experienced Jira and Confluence user.
  • Excellent communication skills.
  • Strong planning and organizational skills.
  • Proactive approach in problem solving.
  • Team player.
  • Fluent in English.
  • Love games! You will play TFT and other games to fully immerse into the products we build.

Would be a plus, but not necessary:

  • Experience working with distributed teams.
  • Experience working in a startup environment.

Responsibilities:

  • Work alongside Product Owner and help deliver projects on time and within scope.
  • Manage and organize 1-2 squads: day-to-day tasks are fulfilled and are aligned with Product Owner and stakeholders.
  • Be on top of things in your team: day-to-day team communication and daily project status review.
  • Stakeholder management and reporting: status reporting, meeting and calls recaps.
  • Task management in Jira.
  • Analyze project requirements and ensure that the project scope is correctly defined and estimated.
  • Create and maintain project documentation (Confluence).
  • Implement the company’s SDLC process and help to make it better.
  • Setup, facilitate, and improve scrum-related processes.
  • Report to Delivery manager.

What we offer:

  • Fully remote job – we’re a remote company from day one. We’ve figured that being remote is cool 5 years before COVID made others learn it.
  • Flexible working hours – except for scheduled meetings, we don’t have a working schedule or the required amount of working hours. Mobalytics is not about time spent on achieving results but about results themselves.
  • Home Office bonus after trial period.
  • Salary paid in USD, no matter where you are in the world.
  • 14 Vacation Days + 2 more weeks of company-wide vacation in Dec-Jan.

If you love games and have a strong desire to create beautiful and intelligent products for passionate communities of gamers, this is the place for you. We really want to help players be their best selves when playing with others around the world, and you should join us and help create that environment.

APPLY HERE