UX Research Assistant

Job Description

UX Research Assistant

REMOTE /

USER RESEARCH /

/ REMOTE

As a UX Research Assistant, you will have the opportunity to support User Experience Researchers on a variety of projects and studies while also building your own research skillset. As one of the first members in the UX research team, you’ll be able to shape the development of this discipline in a fast-growing gaming company.

What you’ll be doing

  • Assist User Experience Researchers (UXRs) in research planning, participant recruitment, lab coordination, study support, data analysis, and general team operations
  • Work with UXRs to interpret data and develop insights post-study
  • Create and maintain documentation to support a consistent research process
  • Coordinate and manage participant recruitment with external partners
  • Collaborate with a talented team of engineers, designers, and data scientists to realize the ideal user experience
  • Help to define and establish a mature research pipeline and infrastructure to support the needs of a growing business

What we’re looking for

  • 2+ years of experience in research or product design or an equivalent degree
  • Excellent written and oral communication skills
  • Eagerness to learn and advance in a user research career
  • A desire to grow within a small team and build world-class gaming experiences
  • Experience in supporting projects end-to-end in a business environment
  • Familiarity with one or more of the following methods: interviewing, surveys, playtesting, diary studies, ethnographies, statistical analysis
  • Experience working in the gaming industry or integrated consumer hardware/software products is a plus
  • Experience with participant screening, recruitment, and scheduling is a plus

This is a fully remote role. Up to 10% travel expected.

APPLY HERE

Senior Product Designer

Job Description

Senior Product Designer

  • Green Bay, WI – Remote OK
  • Full-Time
  • $100k – $120k

We are not actively seeking to hire right now for this future opportunity, we are always looking for talented individuals who are interested in working alongside our team. If you are interested in this role, please submit an application and we’ll reach out as soon as this opportunity opens.

About Headway

Founded in 2015, Headway was born out of a passion to bring entrepreneurial ideas to market and keep them there. We work holistically with our client partners as a true extension of their product team, not just as an execution arm of their business. If we see something broken, whether that’s a workflow, a marketing or messaging strategy, or a needless feature, we speak up, and our clients trust us to help them fix it.

Because we’re more than just designers, developers, and product strategists, we achieve results that bring successful long-term partnerships and trusted referrals. We help entrepreneurs and corporate innovators build a business not just an app. Our approach to validating ideas and building sustainable business models has been a catalyst for our growth. In 2020 we were honored to be named to the Inc. 5000 at #918 and in 2021 at #2765. This approach, coupled with realistic and incremental software releases, results in a friendly, fun, and collaborative atmosphere where our colleagues and clients both have room to learn and grow.

View our case studies and see how our clients talk about our approach.

If you’re a podcast fan, check out Seaworthy, where we explore ways to help companies grow and scale their business and ideas, Even Keeled, a podcast about the craft of creating software and effective development teams, and Exploring Product, a show where we go behind the scenes on what it really takes to bring a new product to market.

We’re actively engaged with our community through various live streams and videos to help startups and product teams reach their goals. We’re excited about what we’ve achieved in the last six years, but we’re just getting started. We need your help to take us to the next level!

A Day In The Life

During a typical work week, our crew members enjoy a balanced assignment of 35 hours on client projects with the ability to invest the other 5 hours on a combination of individual goals and team meetings. Twice a year, we take a full week away from client work to focus on team goals and internal project initiatives. These weeks alternate between a retreat-style destination and a more focused week-long design and development sprint at our primary office in Wisconsin. Check out our years in review to get a feel for how much fun it is to work at Headway!

What Does Success Look Like?

During your first 2-4 weeks at Headway, you’ll receive extensive training including a customized trail of technical assessments and assignments. This training covers the fundamentals of our core technologies, our process and workflow, testing strategies, tips for successful client interactions, and much more.

You’ll have dedicated pairing time scheduled with various colleagues to cover different skills, and we’ll even participate in several mock client meetings so your first standup or sprint planning meeting doesn’t carry with it the weight of your first client interaction. After this training period, you’ll be successfully contributing to new feature work on a client project in the context of a team. You’ll also be participating in daily standups, sprint planning meetings, and retrospectives.

Ongoing Support

Each week, you’ll meet with your team lead to ensure that you have the time and attention you need to be successful. Your needs and questions will always come first in this meeting, but other topics discussed include:

  • Individual quarterly goal progress
  • Project status / team issues / weekly retro
  • Individual responses to our weekly team health questionnaire

Quarterly and Annual Reviews

In addition to weekly touchpoint meetings, more formal quarterly reviews are scheduled to discuss successes and areas for growth identified over the last 3 months. We have annual performance assessments and salary reviews, though we reserve the right to provide a merit-based pay raise at any time. Most crew members achieve between a 2% and 5% raise each year within their same role, but bigger jumps are possible when roles or responsibilities increase. We’re here to grow with you sustainably over the long term.

Experience and Results At Every Level

With an experienced leadership team encompassing design, development, sales, marketing, product, and operations, Headway is poised for an amazing 2022. Our business is guided by EOS and we have strong processes, documentation, and people to support your growth and development. As they say, “Train people well enough so they can leave, treat them well enough so they don’t want to.” For more on that, check out our benefits!

Why Should You Apply?

  • Work on exciting projects in the latest tech across a variety of industries including the following:
    • Healthcare and Fitness
    • Financial Technology
    • Logistics and Supply Chain
    • Social and Communication
  • Collaborate with colleagues and clients directly to ship features that users love
  • Work with appreciative clients who seek out and value your input and feedback
  • Strong leadership and top-notch colleagues to help you realize your full potential
  • Career growth and leadership opportunities

Key Benefits

  • 3 weeks of PTO & Sick Time available immediately
  • 4 weeks of paid parental leave.
  • 1 week of additional time off during the winter holiday season
  • 100% of health care and dental premiums paid for you and all your dependents
  • Up to a 4% matching 401k contribution based on your dollar contribution
  • $6,000 hardware onboarding budget including $2,500 to spend however you like
  • $2,500 annual education and conference budget
  • Quarterly profit-sharing bonus plan

The Hiring Process

If after we review your application and we choose to move forward, the following interviews will typically take place over the course of 3-5 days (depending on scheduling):

  • Work history and aspirations chat with our People and Team Strategist.
  • Skills and performance discussion with our Head of Design and a Design Lead.
    • Portfolio Review
    • Design Collaboration Exercise
  • Take-home skills assessment.
  • EQi and Kolbe assessment exercise.
  • Group interview with several members of the Headway team.

Position Description

As a Senior Designer, you’ll be working within a small multidisciplinary team of designers, developers, and product strategists. You’ll be working on applications and web projects, although sometimes you’ll be guiding your own ship on a smaller adventure.

You’ll be working closely with our team and clients to challenge assumptions, create small experiments, in-depth prototypes, detailed specifications, and style guides.

With a high priority on business and user needs, you’ll help make decisions that stand up for users to solve their problems and create true value in their lives.

Responsibilities

You are responsible for executing within our design process with a focus on client and user needs including:

  1. Practicing “craft within context” and providing designers and apprentices guidance
  2. Driving all design from the outside-in with user story mapping and MoSCoW prioritization
  3. Assisting with design critiques and QA
  4. Participating in pairing sessions to help crewmates learn and grow
  5. Performing QA of both internal design quality and end-user UI/UX
  6. Conducting user interviews, creating small experiments, in-depth prototypes, detailed specifications, design systems, and validation
  7. Setting project design direction and following through with successful execution and delivery
  8. Interfacing with clients during sprint planning sessions and retros to ensure projects are on track
  9. Leading product/project discovery sessions and workshops with necessary internal and external stakeholders

Requirements

  • You have 5+ years of experience
  • You have experience shipping applications for Web, iOS, and Android
  • You have experience working with businesses at different levels of maturity
  • You have professional knowledge of user-centered design, usability principles, and techniques
  • You have the ability to present your work and stand firm for the right reasons
  • You have experience working within Agile/SCRUM processes
  • You have the ability to think big whilst being detail-oriented and delivery focused
  • You enjoy working within multidisciplinary teams with UX designers, visual designers, and developers
  • You enjoy communicating and working with developers to solve technical challenges
  • You enjoy visualizing and prototyping concepts to varying levels of fidelity to demonstrate and test ideas
  • You are passionate with a hunger to design and make things people use every day
  • You are organized and self-motivated
  • You are an excellent communicator (verbally and written), capable of inspiring colleagues and clients
  • You are outgoing, personable, sociable, and easy-going
  • You are open to criticism from your team to benefit project development
  • You are always eager to learn and to share knowledge
  • You are able to deal with pressure and can work in a fast-paced environment
  • You have the ability to develop your own designs with CSS/HTML & Javascript
  • You have experience with interaction prototyping tools like Framer, Invision Studio, Principle
  • You have experience designing branding and identity
  • You have experience running or participating in design sprints

Expectations

  • You live by our Guiding Manifesto and embody the core values of Headway
  • You are open to criticism from your team and are always eager to learn and to share knowledge
  • You have the ability to think big while being detail-oriented and delivery-focused
  • You are self-motivated and able to deal with pressure and work well in a fast-paced environment
  • You have an outgoing, personable, and sociable attitude
  • You have initiative to solve challenges, meet goals, and set new directions based on data
  • You are capable of inspiring colleagues and clients
  • You have a passion to create useful and valuable solutions
  • You prioritize and attend our twice-annual team weeks on-site at our primary office in Wisconsin, or at an awesome TBD destination

Next Steps

If this sounds like you, we’d love to have you apply! We’re a remote-first company so this position is open to designers local to the Green Bay, WI area, and anyone residing in and legally able to work in the US.

APPLY HERE

QA Expert

Job Description

QA Expert

  • Remote Worldwide
  • Full-Time

We are….

A cutting-edge e-commerce company developing products for our own technological platform. Our creative, smart and dedicated teams pool their knowledge and experience to find the best solutions to meet project needs, while maintaining sustainable and long-lasting results.

How?

By making sure that our teams thrive and develop professionally. Strong advocates of hiring top talent and letting them do what they do best, we strive to create a workplace that allows for an open, collaborative and respectful culture.

What you will be doing

If you are self-driven and strive to give your customers the best possible entertainment experience, then we want you on-board! You must also be technically competent able to work for different development/product teams, the main objective of your role is to support the teams bringing all technical and process decisions regarding quality from a wide and strategy perspective, you have to be constantly reviewing how the teams are working identifying improvement opportunity support them to implement a new process that helps them being escalating teams, keeping the focus on having a quality mindset in an agile environment.

QA expert is a QA engineer but also has strong knowledge in team strategy, you have to been working with POs, Devs, and QAs making sure the teams are implementing the proper testing coverage in every step in the SDLC, QA expert has also to act as a mentor and participate actively in coaching.

We are looking to recruit a talented and enthusiastic QA Expert who will be doing the following OR Some of your main responsibilities will be:

  • Work with multiple independent agile software development teams to ensure that the products meet user expectations.
  • Be the expert, coach, and mentor that helps those teams take responsibility and formulate quality control best practices.
  • Implement processes and with the team, setting priorities, coaching.
  • Help these teams to define quality metrics, how to classify defects, identifying problem areas, and improve team efficiency.
  • Ensure teams have the right testing methods, code coverage with automated tests to lower the number of defects.
  • Work with product owners on how to define requirements that meet quality standards.
  • Evaluate new test management tools and new techniques.
  • Supporting HR in the recruitment process as a technical reference.

Knowledge and skills you need to have

  • Bachelor or Master Degree in Computer Science, Engineering or other related.
  • Significant experience of working in Software Development teams and using QA tools and methodologies.
  • Experience with automated testing tools.
  • Good knowledge of SQL and scripting.
  • Exceptional knowledge of STLC and SDLC.
  • Flexible to work with departments in different time-zones, can specify region
  • Upper intermediate English level
  • Educational requirements

Bonus points for the following

Additional requirements, not essential but ” nice to have”.

  • Vast experience in Automation
  • ISTQB Certification

Why choose us?

We will give you the opportunity to be the best version of yourself, develop professionally and create strong working relationships working remote or on site. While offering a competitive salary, we also invest in our people’s professional development and want to see you grow and love what you do. We are dedicated to listening to our team’s needs and are constantly working on creating an environment in which you can feel at home…. If this sounds like the place for you, contact us now!

APPLY HERE

Software Quality Assurance Analyst II

Job Description

Software Quality Assurance Analyst II

  • United States – Remote OK
  • Full-Time
  • IT
  • $24.00 – $28.00 / hr

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

Works with cross teams in development, testing and production to create, publish and implement software quality assurance test plans. Develops and executes moderate to complex test scenarios to ensure the delivery of quality software applications. Creates and executes automated test scripts, including functional, API and data related tests. Provide visibility with applicable metrics and other reports.Support the Software Application Support team as needed.

Essential Functions:

  • Participate in and contribute to the success of the AGILE SDLC
  • Become an SME on the system under test
  • Participate in test case prioritization and automation preparation
  • Moderate focus on automated scripting
  • Create sustainable, maintainable manual tests and automation designs
  • Create moderate to complex SQL statements
  • Gather and analyze requirements, and test in all layers of the system
  • Review and provide feedback to the PM/BA teams on missing requirements
  • Design and execute manual and/or automated test cases for functional, regression, and/or performance testing, including both back-end and front-end systems
  • Manage multiple testing projects simultaneously
  • Performs other related duties and participates in special projects as assigned

Training & Experience:

  • 3-5 years experience in a Quality Assurance or comparable work experience
  • Ability to solve complex problems in a fast moving environment
  • Experience with Agile, Quality Assurance and SDLC methodologies to drive designs and process improvements
  • Experience in manual and automation test design, scripting and execution
  • Experience with testing tools such as Zephyr, Jira, Postman, Github, Crossbrowser, etc.
  • General experience with automating test scripts and framework maintenance
  • Experience testing web based and mobile applications
  • Proven experience in coding languages (Java, JavaScript) and SQL is a plus
  • Bachelor’s degree in an IT related field (or equivalent work experience)

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.

APPLY HERE

Project Manager

Job Description

Project Manager

Remote

Full time

JR322

We’re seeking a Project Manager to join our growing team. This role will be responsible for overseeing internal tooling and systems. Reporting to our VP of Technology Implementation, you’ll manage the design and integration of internal tools used by stakeholders in all facets of the business.

Ingenovis Health is an ingenious new force in healthcare, combining the power of industry leading staffing firms and an innovative new technology platform to advance delivery of critical healthcare clinicians to hospitals and healthcare systems nationwide.

As Project Manager, you will:

  • Drive assigned projects to successful completion using provided tools and resources.
  • Translate business stakeholders’ processes into requirements and producible designs.
  • Communicate proactively and accurately; be well prepared to present your projects.
  • Expect and anticipate the change inherent in technology upgrades and business growth.
  • Manage new project launches across multiple organizational stakeholders.
  • Support PMO activities to create and sustain a culture of continuous feedback and improvement in our technology.

Requirements:

  • 3+ years’ progressing technical project management experience in a PMO environment (recent certification with other project experience may be substituted).
  • Track record of working with business stakeholders to implement software solutions.
  • Experience using data and metrics to make business decisions.
  • Ability to efficiently drive and manage multiple projects across a mix of SDLC models.
  • Pragmatic approach to documenting processes & identifying opportunities /inefficiencies.
  • Exposure to a mix of legacy and new tech stacks and product integrations.
  • An interest in healthcare. This is our world.
  • An inspiring, engaging, and clear communication style. You’re optimistic and forward-looking; focused on the team-win.

And these are nice to have:

  • Recent experience in healthcare or staffing or in the finance industry.
  • Experience working in a multi-company or divisional organization.
  • Enterprise-level PMO operational exposure.
  • Familiarity with Jira, Confluence, Coda, and similar cloud-based tooling.
  • Certification and educational progression.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

Compensation Range

$78,600.00 – $98,300.00

Benefits include: health, dental, vision, FSA/HSA, company-paid life & disability insurance, 401K w/ employer match, paid time off, paid parental leave, and tuition reimbursement.

APPLY HERE

Health Senior Client Manager

Job Description

Title: Health Senior Client Manager

(ABG) – Virtual USA

Location: Atlanta Georgia United States of America

Our story

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

It’s why we’re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Alight is Looking for a Health Senior Client Manager

The Health Senior Client Manager is responsible for effectively managing annual enrollment projects while providing outstanding customer services to Alight clients; providing expertise in annual enrollment and new hire services, including core and voluntary benefits, benefits administration and dependent verification.

The Health Senior Client Manager is a critical leader in the delivery of products and services from the point of contract finalization through implementation and ongoing delivery and maintenance. Reporting to a Health Team Leader, the Client Manager is required to be an expert in annual enrollment inclusive of core medical and voluntary insurance products and delivery as well as, benefits communication services, new hire services, benefits administration technology, dependent verification and Affordable Care Act (ACA) compliance in support of Alight products and services. As the face of Alight and technical project manager, there is a high degree of internal/external visibility with clients, colleagues and business partners requiring professionalism and enthusiasm for Alight at all times, focusing on the implementation and effective execution of all client projects as defined by the terms of the client agreement.

Your impact as a Health Senior Client Manager

Responsibilities include internal leadership of teams supporting implementation and ongoing client projects. This requires a curious, customer mindset while effectively engaging internal subject matter experts on their relevant areas of support to achieve expected customer outcomes and Alight profitability per client.

  • Lead Project Management and Implementation of Alight services for new clients annual enrollment & communication services, new hire enrollment & communication services, core & voluntary benefits, benefits administration and dependent verification
  • Provide exceptional Client Management for ongoing service(s) of client accounts inclusive of weekly, bi-monthly and quarterly check-ins through phone, email and onsite support
  • Understand and execute communication and enrollment efforts of client benefit plans and eligibility, partnering with appropriate resources for service and platform delivery
  • Accountable for training of benefit counselors for new hire and annual enrollment projects, as well as directing and motivating Client Analysts in their support of training
  • Manage, meet and exceed client expectations and Alight commitments as set forth by the client agreement
  • Serve as lead contact for new and existing clients inclusive of up to 20 clients
  • Work with Employee Benefit Resource Center to prepare and execute on annual enrollment, new hire, benefits administration and dependent verification services
  • Present weekly, monthly and quarterly reports for internal teams as well as clients
  • Prepare and presenting post-project executive debrief presentation for internal teams, client(s) and broker(s)
  • Up to 20% travel with the majority of travel during AE projects and client site visits.

Knowledge and skills required

  • Exceptional Communication Skills
  • Minimum of 3-5 years of experience in benefit plan administration while working for an employer, insurance administrator or broker.
  • People & Resource Management Proficiency
  • Project Management inclusive of platform implementation
  • Cross-functional team leader/player
  • Process Improvement
  • Self-Development
  • Organization & Planning
  • Technology must be proficient in Microsoft Excel, PowerPoint, Project & Word, as well as Outlook
  • Must be able to present information in large groups, and implement and conduct client-specific training
  • Must be able to partner with internal and external clients, working closely with client-specific Account Specialists

Education

  • Bachelor’s degree required. A degree in business, human resources, health care administration or other related area preferred.

Work Environment

  • Must be able to travel – up to 20%
  • Currently working in a virtual environment but may be asked to come into a local office when conditions allow.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

New York Equal Pay for Equal Work Act Statement.Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances:Alight takes into consideration a candidate s experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $65,600.00/year (for full time employees) and the estimated maximum base salary for this role of $162,400.00/year (for full time employees). In addition to a base salary, this position may be bonus eligible. Alight also offers a comprehensive benefits package.

APPLY HERE