by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Content Operations Manager
Remote – US
AT A GLANCE
The Content Operations Team supports the workflows, communications, and day-to-day operations of our growing portfolio of brands including: Optum Perks, Bezzy, Medical News Today, PsychCentral, Greatist, Prevention and more. We provide technical support and project management expertise to +110 editors and serve as the Content Org ambassadors, connecting teams across the business to work as efficiently as possible!
What You’ll Do
- Serve as an expert on end-to-end operations and workflows across the org
- Locate production inefficiencies and coordinate solutions
- Organize initiatives to increase staff motivation and engagement
- Identify opportunities to boost editorial productivity
- Monitor adoption of workflows, procedures, and operations,
- Lead cross-team operations consultations and requirement gathering
- Build out cross-team workflows using Google Sheets and other 3rd party solutions
- Serve as a liaison between all editorial departments including engineers, developers, creatives, data scientists, and business leads
What We’re Looking For
- A data-driven operational strategist with a keen knowledge of content production and editorial workflows
- An innovative spreadsheet master who can build and streamline semi-automated workflows in Google Sheets to reduce redundancies and repetitive processes
- An organizational thinker who is able to consolidate and implement priorities across teams to ensure effective execution of business and content initiatives
- A results-driven facilitator who can balance the needs of multiple stakeholders while maintaining momentum on short- and long-term business goals
- A solutions-oriented collaborator who can work efficiently across teams including SEO, Editorial, Business, Data, and Engineering
- A meticulous communicator who keeps multiple teams consistently informed and empowered
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $55,000-$90,000
*Note actual salary is based on geographic location, qualifications and experience
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
APPLY HERE
by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Associate Creative Director – Copy
UNITED STATES (REMOTE) /
MARKETING – CREATIVE, CONTENT & DIGITAL MARKETING /
FULL TIME – REMOTE
/ REMOTE
We are Allstate Identity Protection (formerly, InfoArmor), a wholly-owned subsidiary of Allstate since 2019. We are a technology and services company that has led the Identity Protection and Advanced Threat Intelligence pack for 10 years. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from ever-evolving online threats.
Our product is a proactive identity monitoring service that alerts you at the first sign of fraud and fully restores your identity. Our new Allstate Digital Footprint™ feature offers a simple way for customers to see and secure their data and is our next step in reinventing digital and identity protection.
4,500 employers have AIP as their sole identity-protection provider including 30% of Fortune 500. Our end-user subscriber base is nearly 5 million people covered by our comprehensive protection products.
WHAT WE OFFER:
- · Base Pay + Corporate Bonus Plan
- · $100 monthly connectivity stipend
- · 15 days of Paid Time Off
- · 13 Paid Holidays
- · Career Growth Opportunities
- · Access to LinkedIn Learning or Pluralsight
- · Tuition Reimbursement
- · 401k contribution (matching available)
- · 100% Employer-paid medical premiums (after six months)
- · Free Identity Protection enrollment (employee + immediate family members)
The Org and Work
We’re a small but mighty team servicing the entirety of AIP, making this a unique role with a hand in everything that is produced.
You must be able to listen to technical and non-technical people, do your own secondary research and connect the dots to create compelling copy that draws the target audience to action. Here, you’ll live and breathe all things identity and digital protection with your pulse on what’s happening around the world to craft fresh and compelling narratives daily. Collaboration is a fundamental part of this role at AIP where you’ll work to research, frame, write, and refine a variety of omni-channel marketing content.
Some days, you’ll be writing great short form copy and striking headlines, that gets people energized in a few, mighty words. Other days, crafting longer narratives educating a variety of audiences on all things about AIP’s product.
Our ideal candidate! Obsessed with analytics.
You understand how to write successful A/B copy and can quickly pivot based on performance wins and learns.
You’re able to pick up a brand’s voice and stay committed to learning and understanding the way the tone and voice are expressed across the brand.
You don’t shy away from asking questions, learning new things, and sharing your ideas.
You’ve worked in high-paced, iterative creative environments before and have experience writing 100+ lines in a couple days, gleaning feedback and creating a fresh batch for review in a week’s time.
Essential Functions
- Beyond leading copy and content writers to success, you’ll partner with the Creative Director in evaluating creative team performance and guiding improvements.
- Copyediting/proofreading of materials produced by you and others. You will keep a broad view of all AIP copy and jump in frequently for content reviews.
- Write, edit, repeat. From short form content like attention grabbing headlines, to longer narratives about our product that engage and educate our audiences.
- Concept and develop B2B and D2C messaging for new product upgrades, websites, emails, print, video, and events.
- Partner with our marketing and sales teams to understand what’s working and what’s not. Building your future messaging from there.
- Meet regularly with cross-functional teams in multiple departments—from our in-house legal team to our Allstate partners alike.
- Find the most compelling insights in our product and core identity that will change consumer and client perception and behavior.
- Look to improve AIP’s messaging across all channels and strategize on how to implement clear messaging into new channels.
- Consistent independent research on competitors, markets, products, and customers/prospects, etc. to differentiate from their positions to make AIP stand out in the marketplace.
Required Education, Skills, and Experiences
- High School Diploma/GED mandatory
- 8+ years of relevant copywriting experience in SEO principles, B2C, D2C, B2B, ads, platform marketing, including video, social, longform, etc.
- Solid knowledge of marketing, brand, and design principles and development.
- Experience leading and managing creative teams.
- Strong concept and strategy development skills.
- You have excellent communication, interpersonal, and presentation skills that sells the creative work to internal and external stakeholders alike.
- An impressively strong creative mind and the ability to make critical decisions on your own.
- Strong technical skills in Mac, Google Suite, and Microsoft Office Suite.
- Portfolio: Share anything that conveys the way you think, approach and lead assignments, even if it was never produced
- In-depth knowledge of social media and touch-points
- Experience producing content for Integrated/multichannel campaigns
- Excellent project management and interpersonal skills, with a proven ability to juggle multiple projects and manage competing priorities and tight deadlines
Preferred Education, Skills, and Experiences
- Bachelor’s Degree in related field
- Experience working for software products or Technology focused companies
- Prior experiences writing content for legal, Compliance and or regulated products
- Agency experience
$125,000 – $140,000 a year
The annual base salary range for this role is indicated above. This role is also eligible for 20% annual performance corporate bonus and other benefits . This is a full time remote work position
Benefits at a glance:
100% Employer-paid medical premiums (after six months), $100 monthly connectivity stipend, 15 days of Paid Time Off and 13 Paid Holidays. Career Growth Opportunities. Access to LinkedIn Learning or Pluralsight. Tuition Reimbursement. 401k contribution (matching available). Free Identity Protection enrollment (employee + immediate family members)
APPLY HERE
by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Digital Experience Specialist I
locations
Remote – USA
time type
Full time
job requisition id
R4000
The expected salary range for this position is $25.93 – $32.41. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.
Overview
As a Digital Experience Specialist I, you will support digital experience efforts through a variety of different media that enhance Compassion’s brand and provide supporters with best-in-class digital interactions. This entry-level role helps to bring a digital audience from general awareness to active advocacy on behalf of children in poverty using Compassion’s diverse media channels. At this level, you may still be learning and assisting with projects for his or her assigned location and generally works under the guidance of her or his supervisor or a more experienced specialist or as a team member on larger projects.
What will you do?
- Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
- Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
- Uphold and engage in Compassion’s core Cultural Behaviors.
- Assist with the delivery of best-in-class, omni-channel, digital experiences; supporting the long-term sustainability, and enhancement of Compassion’s brand and overall supporter experience.
- Through familiarity with performance metrics, journey maps, and persona insights, contribute to the design, and delivery of neighbor specific digital experiences as directed.
- Compile data for testing (A/B, Multi-variant), reporting, optimization and analysis in channel performance. Help to monitor trends in experience, acquisition and retention, best practices, technologies and techniques related to assigned digital experience channels.
- Assist with the development of new campaigns, content, and servicing, in support of Compassion’s ministry goals.
- Actively learn digital marketing capability strategies, trends, and technologies needed for delivering best-in-class, omni-channel experiences.
What do you bring?
- Bachelor’s degree
- Experience designing and coding material for email and web
- Desire to learn quickly and to provide world-class service to internal partners
Why work here?
- The mission: Join a team that is motivated to release children from poverty in Jesus’ name.
- Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
- Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.
APPLY HERE
by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Title: Senior User Experience Designer
Location: Remote
About Vouch:
Insurance… sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it’s failing fast-moving, innovative startups.
Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.
We’re doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.
What does a work environment look like at Vouch?
Vouch is a Virtual First Workplace with SF and Chicago office locations. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.)
About the design domain:
Insurance is a hard design problem. The products are complicated, the sales process is nuanced, and the workflows are long. It gets even harder when your clients are leading tech companies with high expectations for a great user experience.
Buying insurance is a major decision with significant stakes and multiple stakeholders. The sales process evolves over several weeks or months and includes multiple stages, including calls with expert guidance from real people, and digital experiences like applications and payment management. Behind the scenes, our teams and algorithms assemble an appropriate insurance program and provide comprehensive risk management guidance.
Vouch is revolutionizing the industry by crafting a delightful client experience, a perfect blend of people-oriented service and digital efficiency, powered by a flexible technology platform that can deliver better insurance, faster.
As a key member of our team, you will help design the client experience and the operational processes that support it, as well as zooming in on distinct challenges to deliver specific solutions, such as enhancing internal dashboards, creating tools for our proprietary insurance products, and refining automated client communications.
Success in this role requires:
- Mastering Complexity: Insurance is highly complex, and while industry knowledge is not a prerequisite (we’re happy to guide you), you should be prepared to delve into the intricacies of our offerings and take pleasure in managing the details and resolving constraints.
- Designing Across Internal Tools: You will be tasked with designing processes and experiences within and across tools such as Zendesk, Salesforce, and low-code platforms like Retool. Your focus should be on merging process improvements and UI/UX implementations to create holistic solutions that benefit our users, clients, and business.
- Embracing Sales & Marketing: Your work will intersect with sales and marketing concepts. You must be comfortable working with matters of persuasion, influence and education, and create comprehensive solutions that may even include scripts for client-facing roles or strategies for product positioning.
Job Duties:
We are seeking a seasoned design professional that can execute on projects spanning research, process design, system design, and UX design. Responsibilities include:
- User Research: Conduct user research to voice our clients and internal users’ needs, understanding their behaviors, pain points, viewpoints, and thought processes.
- Journey Mapping & Workflow Design: Visualize client and internal user journeys, aligning the organization around opportunities to enhance experiences and drive business metrics.
- Ideation & Problem Solving: Conceptualize, design, and pitch design solutions, highlighting challenges and trade-offs, and leading cross-functional collaboration to arrive at the best outcomes.
- Wireframing, Prototyping & Testing: Showcase your creativity through the development of wireframes and prototypes, conducting usability tests to validate design decisions.
- Stakeholder Management & Influence: Leverage your excellent communication skills to effectively collaborate with stakeholders across product, engineering, underwriting, and sales divisions, promoting aligned goals.
About you:
- Minimum of 5 years of experience in design or research roles
- Experience with complex B2B offerings
- Excellent communication, presentation, and stakeholder management skills
Nice to have:
- Exposure to and passion for early-stage startups and/or high growth environments
Vouch provides a number of benefits to help you bring your best self to work:
- Competitive compensation and equity packages
- Health, dental, and vision insurance
- Parental leave
- Flexible vacation time (Unlimited PTO)
- Wellness allowance ($80/month)
- Technology allowance ($100/month)
Salary Range:
The pay range for this role is: $140,000 to $155,000 per year.
APPLY HERE
by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Title: Security Engineer – MDR
Location: Remote – United States
About Us
Coalition is the world’s first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Coalition offers its Active Insurance products in the U.S., U.K., and Canada through relationships with leading global insurers including Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich, as well as cyber capacity through its own carrier, Coalition Insurance Company. Coalition’s Active Risk Platform provides automated security alerts, threat intelligence, expert guidance, and cybersecurity tools to help businesses worldwide remain resilient against cyber attacks.
Coalition comprises a team of cybersecurity and technology experts, as well as experienced insurance professionals, who have come together to build a world-class organization with a massive technological advantage. Our secret sauce is bringing these expertise together to create a world-class organization with one mission: to protect the unprotected as the world digitizes. Today, Coalition is one of the world’s largest commercial insurtechs serving hundreds of thousands of customers worldwide
Since its founding, Coalition has raised $755 million in equity funding, including $250 million in June 2022, affirming its ability to deliver profitable growth and cementing its position as a long-term business with a clear competitive advantage.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes, and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces in 2021 and 2023, and one of Fast Company’s Most Innovative Companies in 2022.
About the Role
We are looking for a Security Engineer (remote) to be a contributor to expanding Coalition’s MDR security program. This role will serve as a full-spectrum security engineer focusing on detection and response within the SentinelOne platform. Securing Coalition’s MDR efforts is essential to protecting our policyholders and achieving Coalition’s goals of solving cyber-security risk. The MDR team leads the company-wide efforts to improve Coalition & client’s security posture in close collaboration with Product, Engineering, and IT Security teams.
You will be a contributor to our alerting & response efforts client-facing. We’re targeted by the most capable adversaries, and MDR will have excellent visibility/support from the entire company. You will use modern cloud technology stacks, and you will influence major security technology decisions. This role will report to the Head of MDR within Coalition Incident Response and will partner with the IT and Security Engineering teams.
Responsibilities
- Ensure efficient operations between MDR teams stack
- Make integrations where needed or benefit Coalition MDR and client stacks
- Evaluate, test, implement, and operate endpoint, cloud, and network-based security tools to enhance Infosec’s monitoring of the technology environment
- Respond to computer security incidents and/or collect, analyze, and disseminate cyber threat intelligence
Skills and Qualifications
- 3+ years of experience in MDR/security monitoring space, including commonly used tools such as SentinelOne and Crowdstrike
- Substitutable with academic coursework in cyber focus and/or certifications such as Sec+ or CISA
- 3+ years of experience in a technical capacity such as help desk or IT support
- 3+ years of experience and an understanding of cyber security operations, security monitoring, EDR, and SIEM tooling, e.g., Endgame, Falcon, and Splunk
- Experience building scripts, tools, and methodologies that enhance investigation processes
Bonus Points
- Certifications: Security+
- Knowledge of general IT/Helpdesk support scenarios, such as network and computer troubleshooting.
- Excellent time management, writing, and communications skills.
- Client-facing experience such as any customer service-driven role.
- API Integration experience
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
- Competitive compensation and opportunity for advancement
- Coalition’s individual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $114,000 – $190,000, and your recruiter can share more on target salary for your location during the interview process.
APPLY HERE
by Ronald Barron | Jun 5, 2023 | Uncategorized
Job Description
Customer Support Specialist
at Oyster (View all jobs)
Remote
One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
Established a diverse leadership team and an employee base that’s 60% female
Achieved one of the highest employee engagement scores in its class
Raised $150 million in Series C funding at a valuation of over $1 billion!
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.
To create the best experience for our new hire (you?!) this role does require that you are based within +5/-5 UTC
What you’ll do…
We are looking for a talented and enthusiastic Support Specialist to join our team! As part of the Pay Support Specialist Team, you are responsible for delivering exceptional customer service and ensuring a positive experience for our customers.
You will be an integral member of the Pay Support team, supporting our many global customers and team members with Pay related questions. We believe in collaboration and consistency, which is why we’re looking for someone who can work closely with cross-functional teams. We’re looking for a dynamic and analytical candidate who is excited to learn new technologies, build relationships, and continuously develop their professional growth and skillsets.
- Provide front-end client support for technical, procedural, and pay concerns
- Respond promptly and provide helpful support to clients through a CRM platform
- Resolve issues related to payroll and invoices with the help of cross functional teams
- Participate in discussions and create knowledge materials for internal support documentation
What we’re looking for
- Strong customer service and communication skills
- Familiarity with customer relationship management (CRM) software
- Ability to communicate clearly, both written and orally
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers
- A flexible and proactive attitude
- Ability to work well under pressure
- [BONUS] SaaS Experience
You’ll also need…
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ to help other global teams learn from our experiences.
How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
- Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
- Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
- Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
- Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
- Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
- WFH stipend: $3000 stipend to spend on your laptop and any other equipment you need for your home office; we’ll get you up and running in no time!
APPLY HERE
