Job Description
Content Operations Manager
Remote – US
AT A GLANCE
The Content Operations Team supports the workflows, communications, and day-to-day operations of our growing portfolio of brands including: Optum Perks, Bezzy, Medical News Today, PsychCentral, Greatist, Prevention and more. We provide technical support and project management expertise to +110 editors and serve as the Content Org ambassadors, connecting teams across the business to work as efficiently as possible!
What You’ll Do
- Serve as an expert on end-to-end operations and workflows across the org
- Locate production inefficiencies and coordinate solutions
- Organize initiatives to increase staff motivation and engagement
- Identify opportunities to boost editorial productivity
- Monitor adoption of workflows, procedures, and operations,
- Lead cross-team operations consultations and requirement gathering
- Build out cross-team workflows using Google Sheets and other 3rd party solutions
- Serve as a liaison between all editorial departments including engineers, developers, creatives, data scientists, and business leads
What We’re Looking For
- A data-driven operational strategist with a keen knowledge of content production and editorial workflows
- An innovative spreadsheet master who can build and streamline semi-automated workflows in Google Sheets to reduce redundancies and repetitive processes
- An organizational thinker who is able to consolidate and implement priorities across teams to ensure effective execution of business and content initiatives
- A results-driven facilitator who can balance the needs of multiple stakeholders while maintaining momentum on short- and long-term business goals
- A solutions-oriented collaborator who can work efficiently across teams including SEO, Editorial, Business, Data, and Engineering
- A meticulous communicator who keeps multiple teams consistently informed and empowered
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $55,000-$90,000
*Note actual salary is based on geographic location, qualifications and experience - Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program