by Ronald Barron | Aug 1, 2023 | Uncategorized
Job Description
User Researcher
at Global Fishing Watch
Remote
Background: Global Fishing Watch is an international, non-profit organization committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth, and Google, Global Fishing Watch became an independent non-profit organization in June 2017. Using cutting-edge technology, we create and publicly share map visualizations, data and analysis tools to enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health, and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of ocean-going vessels, both industrial and small-scale, that are responsible for the vast majority of the global seafood catch. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all.
The Position
The user research & stakeholder engagement manager will play an important role working across teams in the delivery of our organizational vision and mission, with a specific focus on user research and engagement to ensure new and existing products (tools and datasets) are built with a robust understanding and consideration of user needs. The role is part of a newly-formed user research team within the product team to formalize and strengthen our approach to user research while exploring creative ways to learn from our users. The individual will report to the senior manager, user research and work closely with other product managers as well as the program, engineering, research and communications teams, to deliver impactful and accessible products and data.
The individual will champion the implementation and delivery of the user research strategy under the Audacious project. A major part of the role will be to build relationships with internal and external stakeholders, lead engagement activities to collect feedback on user needs, challenges, and motivations, and to co-develop solutions for our products to meet user needs and deliver their intended impact. They will work with leads in Product, Program, Research, and externally, to agree on priorities for product engagement, develop user personas, or profiles, of key user groups (notably fisheries managers, MPA managers, government decision makers, international institutions or forums, NGOs, and researchers) in Global Fishing Watch priority countries across Africa, Latin America, Asia Pacific, and the Mediterranean, and develop user research plans to accompany our country engagement plans. This role will also support developing user research plans for new features, datasets and other program initiatives. Finally, they will identify new opportunities for engagement and impact through the formation and coordination of the GFW Product Advisory Committee, maintenance of stakeholder feedback channels and platforms, and collation of case studies and impact stories on how Global Fishing Watch data and products are or could be used.
The Global Fishing Watch Product team works closely with the Engineering and Data team in an agile environment, and we prioritize flexibility, intellectual curiosity and willingness to suggest and test out new technologies and creative approaches to problems. We are a small but fast-growing organization where excellent communication skills are required to effectively collaborate with designers, developers, product managers, and other relevant staff members or stakeholders. Our objectives are to:
- Pioneer useful products to empower local and global community’s access to open ocean data, enable informed decision-making, and unlock new science
- Enable Global Fishing Watch program objectives by accelerating country, market or stakeholder engagement through the use of new products, tools, data and analysis
- Innovate and streamline long-term vision for Global Fishing Watch products and data offerings
- Ensure all product outputs support our mission are consistent with our values
We are looking for an enthusiastic self-starter and team player with an interest in stakeholder engagement and user research to deliver on the product team’s vision and ambition and ensure our tools, datasets and products are fit for purpose and deliver value and impact to our stakeholders.
Note: Key stakeholders are government authorities, fisheries managers, MCS officers, port inspectors, NGOs, and researchers in priority countries/regions in Latin America, Asia Pacific, Africa, and the Mediterranean, as well as international institutions.
Principal Duties and Responsibilities
The user research team is newly formed and as such, duties and responsibilities may evolve over time.
Coordinate engagement with our users
- Coordinate and provide administrative support for the GFW Product Advisory Committee
- Support program team with government partner needs assessments, country and design workshops
- Represent Global Fishing Watch at external events, conduct user interviews, and lead workshops
- Maintain user feedback channels
- Maintain templates, question banks, and other support materials for staff to carry out user research
Internal coordination to align work
- Work closely with Product Managers, Program and Research leads, as relevant, on goals and priorities for stakeholder engagement, development of user research plans, and collation and response to feedback
- Work together with the product, data and engineering teams to harness these user insights and perform data-driven prioritization of features to solve key user challenges
- Lead regular internal communications on product team updates (e.g. Product Hour calls) to keep Global Fishing Watch team informed of product developments, roadmaps, and important milestones
Support user research and reporting to feed into product development
- Implement the product team’s user research strategy through extensive engagement with internal and external stakeholders to collect feedback, understand user needs, and co-develop solutions
- Engage with geographically diverse internal and external users to cultivate a deep understanding of user needs, develop and synthesize key user stories, use cases, user journeys, and requirements for products
- Oversee templates, question banks, and other support materials for carrying out user research, as well as maintenance of user feedback channels to ensure coordinated approach to the development of new or existing datasets, APIs and front-end products
General
- Support the communication of delivery timelines and reinforce internal and external expectations for product availability, ensure timely execution and alignment with the Technology and Innovation roadmap
- Find interconnections between existing products and new user requirement
- Support the project tracking and reporting progress to project funders and stakeholders, as needed
- Internally reinforce product awareness and knowledge (training/awareness/FAQs)
- Support external communications including newsletters, webinars and events
- Willingness to travel on a fairly regular basis
- Flexible working hours to accommodate global organization needs and time zones
Candidate description
Required
- Bachelor degree, or equivalent professional experience
- Fluent English speaker and proficient writer
- Interest and experience in stakeholder engagement or user research, including establishing and maintaining productive working relationships both internally and externally
- Inquisitive nature and approach to engagement to derive insights and opportunities to support the product development process
- Highly organized, analytical, detail oriented and self-motivated
- Ability to work quickly and efficiently to a very high standard of detail
- Ability to take ownership of projects and communicate project updates to stakeholders in a transparent and proactive manner
- Ability to manage multiple priorities under tight deadlines while performing in a fast-paced, collaborative environment
Preferred
- French, Spanish and/or other languages
- Experience in user research for digital product development
- Knowledge of vessel tracking systems and their role in fisheries management
- An understanding or interest in learning about sustainable fisheries and biodiversity
- An understanding of the complexities and internal communications surrounding collaboration in a global matrix and remote organization
APPLY HERE
by Ronald Barron | Aug 1, 2023 | Uncategorized
Job Description
Lead Content Designer
remote type
Home – Based
locations
US Remote
Washington – Seattle Metro – Remote
Texas – Austin Metro – Remote
California – San Francisco Metro – Remote
Full time
job requisition id
JR207499
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
User Experience
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you’ve come to the right place.
The Slack Design team is hiring an experienced content designer to work closely with product teams and to shape the craft of product content as a whole. We’re looking for someone who excels at solving user experience problems through content strategy, information structure and language and has experience building content systems that help others do the same.
Our ideal teammate likes to make the complicated simple, provide clarity out of messiness and make any product copy sound clear and human. If this sounds like you, please get in touch.
About Content Design at Slack:
The content design team is part of the larger Slack Design organization. We specialize in language, partnering with visual and interaction designers, product managers and user researchers to craft the end-to-end product experience.
Our team mission is to make Slack experiences clear, intuitive and delightful for everyone. It’s our job to help people do their work and feel like humans while they do it.
As a team, we delight in giving and receiving feedback to help each other be the best content designers and thought partners we can be. We love mentoring and coaching other content folks and cross-functional partners who want to learn more about language and our discipline.
Our team values:
Flexibility – we’re embracing flexibility as we evolve the team and our discipline at Slack.
Equity- we want to bring diverse voices and perspectives to Slack content design so our product reflects everyone who uses it.
Craftsmanship – we are committed to investing in our craft to have greater impact on the customer experience.
Energy – we prioritize rest, balance and play. We see these as necessary to support our creativity and the quality of our work.
Leadership – we embrace our agency and autonomy, giving each person an opportunity to choose the work they do and grow their knowledge and skills.
How we show up for each other and our partners:
We are open, collaborative and opinionated
We are kind and powerful
We are approachable and a little strange
Role responsibilities
- Define best practices, lead creative exercises and help set the vision and strategy for your product’s content and for Content Design as a whole.
- Own product copy and content strategy for your teams’ features.
- Demonstrate the impact of your work proactively and often. Use data to guide and advocate your work.
- Partner with Product Marketing, Product Management and other cross-functional partners to develop a consistent voice, tone and taxonomy for your product area.
- Be an active and available craft mentor to other content designers, and partner with us in building our positive, collaborative and healthy team culture.
Requirements
- A cover letter and portfolio of your work.
- Experience in product writing and content strategy. Demonstrated record of writing successful UX/UI copy with measurable impact.
- Proficiency in Sketch, Figma, Photoshop, Illustrator or equivalent design tools.
- Experience advocating for content and design, garnering resources when needed and driving projects forward even in the face of obstacles.
- Experience creating and applying style guides and related artifacts to help others write successfully.
- 5+ years of industry experience.*
- Ability to track the effects of your work across multiple teams, and proactively manage issues and complexity.
- Leadership skills: the ability to give strong, thoughtful feedback, and an active drive to help others improve.
- Understanding of the Slack voice, and ability to extend it and adapt it based on context.
APPLY HERE
by Ronald Barron | Aug 1, 2023 | Uncategorized
Job Description
Senior Engineering Manager – Remote
Location: United States
Who we are:
Nacelle is a composable commerce platform provider that allows brands and retailers to easily syndicate commerce and content data to multiple heads, endpoints and channels by transforming, storing and reindexing data in real-time. With Nacelle, companies can future-proof their business by composing the commerce stack they want giving them the agility needed to build unique and dynamic shopping experiences, while optimizing business operations for growth. Nacelle is a venture-backed company with over $75 million raised from institutional investors including Tiger Global, Index Ventures and iNovia. For more information, go to nacelle.com
The role:
Nacelle is looking for a veteran Senior Engineering Manager to join our team. This role is central to our operations, with the responsibility to lead our engineering squads, execute our ShapeUp framework, and work closely with Product, Product Marketing, and Customer Success teams. You’ll be overseeing key processes, leveraging metrics to improve overall squad performance, and ensuring the delivery of high-quality software. This is an opportunity to join a dynamic environment and make a tangible impact on our platform.
In this role you will:
- Lead assigned engineering squads in the design and implementation of software solutions.
- Execute our ShapeUp framework to effectively manage projects and meet business goals.
- Leverage metrics to continuously improve overall squad performance.
- Collaborate closely with Product, Product Marketing, and Customer Success teams.
- Foster a culture of engineering excellence and continuous improvement.
We would love to hear from you if:
- Minimum of 6 years’ experience managing engineering teams.
- Proficient in working with microservices and distributed systems.
- Superb architect skills with a deep understanding of how systems work.
- A college degree is required; graduating with honors is a big plus.
We’d be really excited if you have:
- Ecommerce experience is a plus.
Benefits & Perks:
- Competitive compensation packages
- Stock options
- Robust benefits packages which include medical, dental, vision, HSA/FSA, as well as employer-paid life insurance, and short/long-term disability
- 401(k) with an employer match
- Unlimited Mental Health Teledoc appointments
- Paid parental leave
- Unlimited PTO in addition to paid holidays and sick days
- Monthly wifi stipend
- Home office setup budget
APPLY HERE
by Ronald Barron | Aug 1, 2023 | Uncategorized
Job Description
Title: Senior Site Reliability Engineer
Location: San Francisco HQ, US Remote, or ON/BC, Canada
At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better.
We’re looking for a Senior Site Reliability Engineer to improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.
About the role
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time / part-time
- Exempt status
- Our cash compensation amount for this role ranges from $130,000 – $178,000 for most US locations and $144,000 – $198,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.
- Reporting to Aaron Lidman
As a Senior Site Reliability Engineer, you’ll
- Join our Site Reliability team, which is responsible for infrastructure behind the main Webflow application, as well as the infrastructure required for our hosting plans.
- Empower engineers on other teams to take control of their services by writing shared infrastructure-as-code tooling and collaborating on internal best practices for infrastructure.
- Occasionally dive into the main Webflow application in Node, Python, or Go to better discern (and sometimes fix) behavior in production.
- Work with peers on Webflow’s Customer Support, Partnerships, and Sales teams to enable customers using Webflow’s services in production.
- Participate in and continuously improve on-call and incident response processes.
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.
About you
- Either a background as an ops engineer with an enthusiasm for code, or a background as a software engineer with an enthusiasm for systems administration.
- 5+ years of experience building, maintaining, and debugging distributed systems in a customer-facing environment that allows for little to no downtime.
- Experience navigating and scaling multi-tier cloud environments on either AWS or GCP.
- Experience with container-centric architectures, built with Docker and tools like Kubernetes (EKS, GKE, AKS, OpenShift, etc.), ECS, Docker Swarm, or Mesos.
- Experience with infrastructure-as-code tools like Terraform, Pulumi, Ansible, Puppet, or Chef.
- Experience in contributing to full-stack applications built using tools like React, Node, and MongoDB.
- Enthusiasm for mentoring and sponsoring less-experienced engineers.
It would be a bonus if you had even one of the following:
- Experience with Kubernetes, Nginx, Terraform, or Pulumi specifically.
- Experience improving on-call and incident response processes for Engineering.
- Experience working in high-compliance environments or a special interest in security engineering. We are not the security team, but we are always looking to improve our security posture!
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Training Coordinator
Job LocationsUS
Job ID
2023-1661
Category
Information Technology
Type
Regular Full-Time
Clearance Required
Background Check, Secret
Overview
Title: Training Coordinator
Clearance: Secret
Location: Remote in select states
Foxhole is currently looking to add a Training Coordinator to our team. The right candidate for the job will have experience with coordinating training, to include shipping of the classroom equipment, to various training locations; support a weekly virtual class of up to 96 students per weekly session; support class registration efforts; and support the research necessary to develop and revise training course in conjunction with the trainers.
Job Description
The right candidate will be responsible for:
- Working with different site POCs to establish a date and location for in-person training classes
- Provide logistic support for shipping the classroom hardware to each in-person training site
- Work with the trainers to revise / update course content
- Validating results of the classroom lab exercise
- Administering the final exam and class evaluation
- Providing registration support for the virtual classes
- Monitor the training group email box and ensure a timely response
- Ensure classroom equipment is properly imaged and in working order before shipping
- Editing of 508 compliant videos
- Prepare trending reports based on course evaluation feedback
- Maintain continuous status reporting for use by program management
Minimum Requirements
- Secret Clearance
- Class registration
- Familiarity video editing software like Camtasia
- Familiarity with Section 508 compliance requirements for video and web-based training content
- Excellent communication skills
- Attention to detail
- Ability to manage multiple, time-sensitive priorities
APPLY HERE
by Ronald Barron | Jul 31, 2023 | Uncategorized
Job Description
Instructor Lead- Part Time
at General Assembly
Remote
In this 10-week part-time course, students will learn to build wireframes, implement best practices for common design patterns and analyze business goals from a user perspective. We are looking for instructor to lead this transformative experience through General Assembly’s part-time User Experience Design course.
Skills and Qualifications
- You are eager to shape the skills, minds, and trajectories of the newest generation of user experience designers.
- You are the person that your colleagues naturally gravitate to when they are looking for guidance.
- You have at least 3 years of experience working in user experience design.
- You have fluency in some or all of the following topics:
- Design-Thinking Process
- User Research and Personas
- Usability Testing
- UX Analysis
- Information Architecture
- Interface Design
- Wireframing
- Prototyping
- Analytics and Optimization
- Mobile UX
- HTML/CSS
Essential Responsibilities and Duties
- Teach 2 hours per evening, 2 days a week, for 10 weeks.
- Instructors will need to commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content.
- Work alongside GA staff and teaching team to best meet the needs and learning styles of your students.
- Guide students through development of a stellar final project that will showcase their abilities to hiring managers.
- Facilitate a dynamic and collaborative classroom community.
- Inspire students to persevere through the challenges of learning a new suite of skills
APPLY HERE
