by Ronald Barron | Oct 10, 2023 | Uncategorized
Job Description
Associate Auto Claims Adjuster
locations
United States Virtual
time type
Full time
job requisition id
R-101148
Overview of Position
This is a remote work from home position.
You will be responsible for determining covered failures by reviewing vehicle service agreements, determining the need for inspection, interpreting policy coverage, and researching all facts, for multiple product lines; including but not limited to automobiles, recreational vehicles, and power sports. This position requires direct interaction with customers and repair facilities with occasional contact directly with the client.
- Starting pay for this position is $20.00-$23.00 per hour depending on experience
- Candidates must be able to work any shift between the hours of Monday-Friday 6am-9pm Central Time and Saturday 7am-7pm Central Time – Saturdays are required
- Automotive knowledge required. Please see the job requirements below
What makes us different?
- We have various work schedules and pay shift differentials for night and weekend hours worked.
- Medical benefits begin on your first day
- Tuition reimbursement available after 6 months, up to $5000/annually
- Competitive paid time off, including holidays
What will be my duties and responsibilities in this job?
- Responds to and resolves issues encountered by clients and customers in a timely and positive manner. This involves mostly inbound calls, but may also include outbound calls, email, fax, and chat.
- Ensures that all customer/client requests are responded to in a timely manner, and meaningful solutions are proposed and implemented.
- Adjust and document all claims within departmental standards and in accordance to applicable laws and policy provisions to ensure compliance with all Department of Insurance Regulations
- Process claims with accuracy to confirm coverage by reviewing all available tools including contract and web-based applications to resolve complex issues and refer any issues as necessary to senior level adjusters or supervisor
- Adjudicate claims with accuracy, by working directly with the repair facility, inspection and parts vendors and multiple other resources to ensure proper claims adjudication within departmental standards
- Document reasons for denial or authorization of claim in accordance with policy conditions and quoting policy language to the correct parties in a timely manner within authority level and seek approval when above authority
- Note: This position does not involve cold calling/outbound calls related to solicitations, contract upgrades or sales of any kind
What are the requirements needed for this position?
- High school diploma or GED
- Automotive experience. Some examples would be but are not limited to: Official automotive training through a college or other training program, experience as a Service Advisor or Technician, working in a Parts department or as a Lube Technician.
- 2 years of customer service and automotive experience (ex. technician; service writer; parts specialist etc.)
- 2 years of experience using computers with multiple windows and applications
- Ability to quickly adapt to change, proactively recognize process improvement opportunities and be able to work independently as well as in a team setting
- Ability to process time-sensitive data and information from multiple sources, including data from mainframe systems, makes decisions based on this data, and to effectively communicate the related required actions to a broad audience
- Ability to work collaboratively with others to generate ideas or resolve problems
- Excellent written and verbal skills to communicate with team members, management, customers, counselors, and other employees of the organization
- Assurant provides a paid comprehensive training program to equip you with the tools and knowledge to meet our customers’ needs. As a condition of employment, you must attend all the required training to achieve an optimal learning experience and qualify for this role.
What other skills/experience would be helpful to have?
- Ability to work with frequent interruptions and under deadlines
- Ability to present a professional image
- Ability to establish courses of action to ensure efficient completion of work
- Ability to think creatively and make decisions based on incomplete information
- Proficiency of computer navigation and Microsoft Office 2003 or later versions & Microsoft Windows XP or later versions
- Prior experience in a work from home position
- Bilingual in English/Spanish is a plus: the ability to speak, read and write the Spanish language fluently
What are the working conditions and physical requirements of this job?
General office demands
This is a Full-time job. Assurant’s hours of operation are Monday – Friday 6 am – 9 pm CST and Saturday 7 am – 7 pm CST. Work schedules are generally set for several months at a time but are subject to change based on business needs and we have periodic shift bids that help determine your work schedule. Interested candidates must have a reasonable degree of schedule availability and flexibility to work varying schedules throughout the year. Shifts for this job are typically 8 hours per day and can range anywhere between 6am to 9pm CST.
While working remotely, you are required to have internet services with a minimum internet speed of 25 Mbps on the download side and a minimum of 15 Mbps on the upload side. You can test your internet speed at www.speedtest.net or by contacting your service provider.
APPLY HERE
by Ronald Barron | Oct 10, 2023 | Uncategorized
Job Description
Telesales Specialist
RSG
locations
Statewide, PA
Statewide, GA
Statewide, NJ
Statewide, NC
Statewide, IL
locations
Statewide, MA
Statewide, NY
Statewide, NM
San Antonio, TX
Pittsburgh, PA
Statewide, KS
Statewide, IL
San Francisco, CA
Statewide, TX
Statewide, VA
Los Angeles, CA
Statewide, NV
Statewide, WV
Statewide, NY
Statewide, AK
Statewide, WY
Statewide, VT
Statewide, UT
Statewide, TX
Statewide, NC
Statewide, KY
Duluth, MN
Statewide, MD
Statewide, MN
Statewide, GA
Statewide, MI
Statewide, WA
Statewide, LA
Statewide, CA
Statewide, ME
Statewide, ND
Statewide, TN
Statewide, SC
Statewide, PA
Statewide, CO
Statewide, PR
Statewide, SD
Statewide, FL
Statewide, MN
Statewide, RI
Statewide, CT
Statewide, NE
Statewide, OH
Statewide, TN
Statewide, AR
Statewide, IA
Philadelphia, PA
Los Angeles County, CA
Statewide, MT
Statewide, OK
Statewide, WA
Statewide, MD
Statewide, ID
Statewide, SC
Statewide, NH
Statewide, MO
Statewide, DC
Statewide, OR
Statewide, DE
Statewide, AL
Statewide, IN
Statewide, MS
Statewide, AZ
Statewide, WI
time type
Full time
job requisition id
RC68071
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world’s largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
We are currently seeking a We are currently seeking a Full-Time –Telesales Specialist, RSG. This is a remote position, and you will need to be available to work in the Eastern Standard Time Zone
WHAT YOU NEED TO KNOW: Reporting to a Supervisor, RSG Telesales, the Telesales Specialist, RSG is responsible for selling customer registrations in Red Cross community training classes primarily to individuals, but also to small businesses or large businesses who have less than eight employees to train (B2C Sales). The position is also responsible for selling retail training products and supplies from the Red Cross Store to consumer and business customers.
The Business to Consumer Telesales Specialist uses highly specialized sales skills to understand customer needs to sell the most appropriate course and product to the customer.
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
- Handle inbound calls for customers who are interested in taking Red Cross community training courses or purchasing Red Cross Store products and supplies.
- Act as consultant to uncover customer training and Red Cross retail product needs
- Recommend and sell Red Cross training classes and Red Cross Store retail products based on customer needs
- Handle credit card transactions and place training and retail product orders through Sales systems
- Accurately document and update all cases with required call information in Salesforce
- Upsell Red Cross Store retail products that complement class enrollment
- Handle customer returns, exchanges or cancellations of Red Cross Store product orders following established policies and guidelines
- Answer customer questions and address concerns about classes or products
- Responsible for attaining Training revenue of $190K per year and Retail revenue of $90K per year.
• Standard Schedule: The call center is open from 8:30am-9:00pm EST Monday-Friday
• Pay Information: The salary range for this position is $15.50-$16.00 an hour
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.
You will be eligible to participate in an incentive plan based on annual individual and organization performance.
WHAT YOU NEED TO SUCCEED :
Education: High school diploma/GED certificate – higher education a plus.
Experience: Minimum of 1 year of Call Center experience, in a B2C sales. Knowledge of and experience in applying sales techniques.
Skills and Abilities:
- Proven consumer sales skills; product sales experience a plus
- Ability to quickly assess customer needs or issues and examine relevant information for a solution
- Work requires professional written and verbal communication and interpersonal skills.
- Intermediate computer skills and demonstrated ability to utilize MS Office programs and Salesforce.com or similar client relationship management applications.
- Attention to detail
- Good organizational skills and work habits (Reliable and punctual)
- Skilled in time management and multi-tasking
- Ability to work in fast-paced and changingenvironment
- Strong sales and people skills (good listener and empathetic).
- Customer service, sales and/or influencing others
APPLY HERE
by Ronald Barron | Oct 9, 2023 | Uncategorized
Job Description
Creative Director
REMOTE /
AGE OF LEARNING, INC. – MARKETING /
FULL TIME
/ REMOTE
Company Overview:
Age of Learning® is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product, ABCmouse.com® Early Learning Academy, is an award-winning comprehensive curriculum for children. Adventure Academy™, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include My Math Academy® , an adaptive, personalized program that helps students master foundational math concepts, and My Reading Academy™, which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.
Summary:
Age of Learning is looking for an experienced and results-driven Marketing Creative Director to head our creative team and manage all creative aspects of digital advertising and Marketing-owned web design.
The ideal candidate should have a combination of artistic vision, leadership abilities, and digital marketing expertise. They will be responsible for creating impactful direct-response digital advertisements on various platforms, providing guidance for marketing experiments, improving web design across multiple products, and sharing valuable input on enhancing user experiences.
Responsibilities
- Foster a dynamic and highly creative work environment, nurturing team members’ skills through collaborative meetings and knowledge-sharing.
- Lead a team of skilled designers in creating innovative direct response digital ads, optimizing web design, and enhancing UX to align with our brand and audience.
- Develop and execute a design strategy to create high-converting landing pages and subscription flows to increase user engagement and maximize ROI.
- Recommend and oversee A/B tests for new creative assets and identify top performers, using data-driven insights to shape future creative decisions.
- Actively research and analyze the competitive trends and best practices in the digital landscape and adapt those learnings into UX strategies that are appropriate for our development.
- Work closely with the marketing, product, and engineering teams to ensure that the creative development is in line with overall company goals and objectives.
- Oversee the end-to-end quality of all creative materials from concept to execution, ensuring they meet all brand guidelines and quality standards.
Minimum Qualifications:
- 7+ years of creative experience, with a proven track record and 3+ years in a managerial role within a design or creative department overseeing both copy and design.
- Demonstrated ability to provide clear and timely direction, offering effective feedback across various mediums including static and motion, with a strong emphasis on innovation and content design.
- An outstanding portfolio showcasing best-in-class advertising work; a preference for a strong digital and content design.
- An exceptional eye for detail is a must-have.
- Profound understanding and utilization of data analytics to steer creative direction and optimize direct-response digital advertisements.
- Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and other industry-standard design tools.
- A deep understanding of current digital marketing trends and techniques.
- Excellent communication and presentation skills.
- Exceptional leadership skills, with a proven track record of successfully managing creative teams.
APPLY HERE
by Ronald Barron | Oct 9, 2023 | Uncategorized
Job Description
Title: Senior Analytics Engineer
Location: United States
Who We Are
Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com
Our Ways of Working
We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees.
We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually.
What the Role Is
The Data Team at Babylist powers data-driven decision making through all aspects of the company’s business. We are a product function with a strong focus on 3 core aspects of data — engineering, analysis, and data science. We are looking for our first Analytics Engineer to correctly model and build our data models & standards. This work and the role is foundational for our team and strategic for our business.
You are a dedicated professional whose interests lie on the cusp of data modeling and reporting. You like getting things done and building them right. You will work cross-functionally with our product managers, analysts, data engineers, and business functions.
As one of our first Analytics Engineers, you will be joining a growing data team at Babylist and will directly shape the data vision for the company through your work. You will hone your craft as a data professional while working on our state-of-the-art data stack.
Our Tech Stack
Who You Are
- 4+ years hands-on experience of delivering clean data sets to end users
- Solid experience with dimensional modeling and data modeling in general
- A strong knowledge & experience in writing SQL
- Strong familiarity with tooling such as dbt, snowflake, git
- Love to apply software engineering best practices to analytics code (ie: version control, testing, CI)
How You Will Make An Impact
- Provide clean, transformed data ready for business users
- Use dbt to build out a common data layer
- Train business users on how to use data visualization tools
- Work closely with analysts to translate key metrics into reusable models
- Build and own internal documentation & definitions of our data
- Partner with internal groups to design reporting models for their needs
- Data Quality, Monitoring and SLA
- Implement data standards across the organization
APPLY HERE
by Ronald Barron | Oct 9, 2023 | Uncategorized
Job Description
Software Engineer, Innovation Department
Location: Remote, US
Company Overview
Casetext has led innovation in legal AI since 2013, applying cutting-edge AI to the law to create solutions that enable attorneys to provide higher-quality representation to more clients, enhance efficiency and accuracy, and gain a competitive advantage. Our leadership and contributions in legal AI have been recognized worldwide, including receipt of the World Economic Forum’s Technology Pioneer award for the development of AI-powered brief analysis tool CARA AI. Today, over 10,000 law firms from solos and small practices to more than 40 Am Law 200 firms rely on Casetext to elevate the quality of their law practice. For more information visit www.casetext.com.
About the Role
Casetext is seeking an experienced back end software engineer to join our innovation department. In this role, you will work on some of our most complex technical challenges, exploring the frontiers of what is possible with large language models. The Innovation Department works with other groups within the company to identify their hardest-to-solve technical problems and pushes the cutting edge of technology to solve them. We also engage in some basic research. This role is entirely remote, but you must be based in the U.S. and authorized to work in the U.S.
As the Software Engineer, Innovation Department You Will:
- Develop robust and scalable back end services and applications that use large language models
- Work extensively with large language models, developing techniques to improve our capabilities in natural language processing and machine learning
- Collaborate with other teams and other members of the innovation department to identify and pursue promising new approaches to solving technical problems
About You:
- At least 3-5 years of production level experience as a backend or full-stack software engineer at a SAAS Startup or tech company
- Very proficient in Python with recent experience
- Demonstrable track record building features and products from ideation to release for products with strong product-market fit
- Experience working with large language models
- Full-stack engineering skills preferred
- Prefer experience in a previous R&D role, but not required
- Bachelor’s degree in Computer Science, Software Engineering, or a related field
APPLY HERE
by Ronald Barron | Oct 9, 2023 | Uncategorized
Job Description
Renewal Specialist Manager
Location: Remote
About Airship
At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.
Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own with no ongoing developer support or app updates required.
Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization mobile app experience (MAX).
Learn more about Airship here: Airship Newsroom + Airship Customers
About You
As a Renewal Specialist, you will support the Revenue Team in driving a high volume portfolio of customer renewals proactively and at scale. The ideal Renewal Specialist is an experienced professional with an understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal experience for our customers.
This important role will report up to our General Manager Customer Success in North America. This role has flexibility to work remotely, but will need to be able to come into the office as required for training and business needs.
Responsibilities:
- Prepare and deliver high-volume renewals while handling continual customer requests and internal queries
- Work directly with customers to negotiate the renewal, including pricing and service term discussions
- Understand and align customer’s business needs and goals to generate renewal quotes
- Ensure that renewals are closed on a timely basis
- Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics
- Liaise with customers to ensure POs and order forms are accurately completed
- Maintain high levels of data quality in our CRM tool through attention to detail and comprehensive updates
- Proactively recognize issues that may impact a renewal and quickly identify resources to help resolve the issue(s)
- Work with an assigned territory of accounts and/or manage the routing and work allocation across teams using Salesforce
- Perform other duties as assigned
Experience and Skills:
- 2+ years B2B SaaS experience; familiarity with SaaS renewal motions
- Ability to handle multiple tasks in an efficient and professional manner
- Experience working through pre-set processes, while also seeking efficiencies in improving processes
- Strong sense of urgency and efficiency in completing work within set deadlines
- Negotiation skills with experience driving contracts to completion is preferred
- Experience analyzing complex problems, developing recommended solutions, and/or managing risk
- Motivated by an entrepreneurial mindset and comfortable with ambiguity
- Comfortable working in a fast-paced and dynamic environment
- Experience working with Salesforce or other CRM systems
- Excellent organizational and time management skills
- Proven track record of meeting and exceeding goals
APPLY HERE
