Senior Backend Engineer, Python – Product Engineering

Job Description

Title: Senior Backend Engineer, Python (Product Engineering)

Location: Remote

Workplace: remote

JobDescription:

About the job

We’re looking for a Senior Backend Engineer to join our growing engineering team as we continue our mission to help patients and their doctors unlock access to specialty expertise. The ideal candidate is someone who has deep expertise building products as a backend engineer, values ownership, and is excited about frequently shipping features that lead to better patient care.

Skills you’ll bring

  • You are a seasoned software engineer with a minimum of 5 years of professional experience and fluent in Python
  • You’ve designed and implemented complicated data architectures for a real-world service in SQL relational storage systems
  • You understand modern web architecture – how the pieces fit together, how to build robust and reliable services, how to manage complexity, performance and scalability as a service grows, and how to build forward-thinking APIs
  • You have experience in leading the development process from initial conversations with a customer, designer, or product manager to launch
  • You like working in a collaborative environment with a light Agile process, learning new things, and mentoring others
  • You’re capable of solving whole problems with lots of ambiguity. We’re a startup doing things that nobody has done before. This means building things with imperfect information and building for adaptation when your assumptions are wrong. It’s not for everyone.
  • You care about building an engineering culture based on diversity, respect, recognition, and trust
  • You are interested in maturing the practices of a rapidly growing engineering department

Extra bonus skills

  • You have designed and scaled services in AWS
  • Experience with complicated healthcare delivery systems, coordinating workflow across multiple clinical systems
  • You’ve designed secure systems with HIPAA and HITRUST in mind
  • Experience with Node.js
  • Experience with React or other front-end JS frameworks

APPLY HERE

Senior Implementation Engineer

Job Description

Title: Senior Implementation Engineer

Location: Remote, USA

Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers’ potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry’s most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.

We are seeking a highly skilled and experienced Senior Implementation Engineer specialized in Electronic Data Interchange (EDI) to join our dynamic team. The ideal candidate will have a deep understanding of EDI technologies, protocols, and standards, coupled with exceptional problem-solving abilities. As a Senior Implementation Engineer, you will be responsible for overseeing the implementation of EDI solutions, ensuring seamless integration between systems, and providing technical expertise to our clients. Your role will be pivotal in delivering high-quality EDI solutions to our clients, driving efficiency and accuracy in data exchange processes.

What you will be doing

EDI Solution Implementation:

  • Lead end-to-end implementation of EDI solutions for clients, ensuring compliance with industry standards and regulations.
  • Collaborate with cross-functional teams to gather requirements, design EDI workflows, and implement integration solutions.

Technical Expertise:

  • Possess in-depth knowledge of various EDI standards (such as ANSI X12, EDIFACT) and protocols (AS2, SFTP, FTPS).
  • Stay up-to-date with emerging EDI technologies and trends, and apply this knowledge to optimize existing systems and processes.

Client Collaboration:

  • Serve as the primary technical point of contact for clients during the implementation phase.
  • Provide expert guidance to clients on EDI best practices, customization options, and integration strategies.

Problem Resolution:

  • Investigate, diagnose, and resolve complex EDI-related issues, ensuring minimal disruption to business operations.
  • Collaborate with support teams to address escalated technical problems and implement preventive measures.

Documentation and Training:

  • Develop comprehensive documentation, including specifications, process flows, and user guides, to support implementations.
  • Conduct training sessions for clients and internal teams to enhance understanding of EDI processes and troubleshooting techniques.

Quality Assurance:

  • Perform rigorous testing of EDI implementations to validate data integrity, system compatibility, and adherence to standards.
  • Implement quality assurance protocols to ensure error-free data transmission and reception

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum of 3 years experience in EDI implementation and integration.
  • Proficiency in programming languages such as Java, Python, or C# is a PLUS.
  • Strong understanding of database systems (SQL, Oracle) and data transformation techniques.
  • Excellent problem-solving skills and attention to detail.
  • Exceptional communication and interpersonal abilities.
  • Relevant certifications in EDI technologies (such as Certified EDI Professional) will be a plus.

APPLY HERE

Channel Partnership Manager

Job Description

Title: Channel Partnership Manager

Location: Remote – U.S. Based

Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Channel Partnership Manager.

The Channel Partnership Manager role will have the critical responsibility of driving value to both Memora Health and our partners. The ideal candidate will own key relationships with high-revenue partners to enable their growth, prototype go-to-market strategies with new customer segments, shape company messaging, and take bets on how Memora Health can grow revenue exponentially in partnership with its customers. Additionally, this role will report to the Commercial Chief of Staff, and work closely with the Commercial teams and Product team. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.

Primary Responsibilities:

  • Build and navigate customer relationships across different levels and functions within an organization, and break down barriers in order to vet and establish new partnerships and cultivate meaningful working relationships with those in our partner portfolio
  • Work with technical counterparts to define business use cases for new product offerings, validate hypotheses, and evaluate results objectively in consideration of our partner portfolio
  • Identify partnership value and seek out new commercial opportunities based on aligned business models, incentives, and product-market-fit
  • Enable customer and sales teams with training and materials necessary to understand and promote our partner portfolio
  • Collaborate on annual / quarterly business reviews and strategic sales efforts
  • Continually assess and evaluate the impact of our partnerships and related operations, identifying areas for improvement and growth and executing projects to address these areas

Qualifications (Required):

  • 5-7 years’ work experience in healthcare sales, account management, or partnerships with 2 or more years focused in channel and/or strategic partnership management experience
  • Accountable, proactive, and thoughtful with high attention to detail and strategic problem-solving skills
  • Established experience in the healthcare industry and the challenges / complexities of industry transformation
  • Desire to contribute to high visibility, strategic projects within the organization

Qualifications (Bonus):

  • 3 or more years of channel partnership management experience

APPLY HERE

Senior Service Delivery Manager

Job Description

Title: Senior Service Delivery Manager

Location: Remote – United States

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, — all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say bring it on to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE…

We are looking for a Senior Service Delivery Manager to join our Global Support team. You will be part of the best Support team in the industry. Our culture focuses on five fundamental values Customer First, Teamwork, Creativity, Ownership, and Persistence. You will be the primary representative for the Pure support organization in the region. The position will be a cross-functional role that serves as a bridge between the customer, sales, and customer support organization to ensure customer success.

  • Primary representative for Pure’s Technical Services organization in the field and will be the key liaison and advisor for all things related to Pure Support for Customers, Partners and Pure Account Teams in the Region.
  • Proactively communicate service updates regarding support escalations, incident tracking, problem identification, root cause analysis, and issue(s) resolution
  • Responsible for delivering our Technical Services presentations to customers and prospects, delivering Root Cause Analysis RCAs remote/in person.
  • Advocate customer needs/issues across organizations, ensure an optimal customer experience, develop and maintain strong relationships with customer contacts and understand customer processes, teams, and environment to expedite engagement and time to resolution.
  • Solicit customer feedback on the overall Pure experience (Product and service), channel feedback into the support organization leaders, ensure any nuances are highlighted and addressed by working with cross-functional teams (Support, Executive Leadership, Engineering, Sales, Legal Product Management, etc) so a world class customer support experience can be delivered.
  • Manage customer escalations, take ownership of a crisis from beginning to end while working with cross-functional teams to ensure appropriate resources have been engaged to resolve the issue and deliver any follow-through actions.
  • Conduct a monthly/quarterly Regional Technical Services presentation with content to promote knowledge sharing, best practices, and updates to internal process changes.
  • Develop a technical understanding of Pure products, service offerings and known issues to help drive proactive/reactive and effective incident management. .
  • As an SDM, lead and engage in key initiatives within the SDM and Technical Services organizations such as KPIs, SDM Workload optimization, enhancing overall account team collaboration, and expanding SDM value realization with Sales leadership.
  • Create and maintain multiple Operational and Productivity reports including adhoc to assist leadership in making critical business decisions.
  • Lead, create, develop and execute continuous improvement initiatives to realize improved service delivery capabilities and performance to enhance the Pure customer experience.
  • Coach, mentor and be responsible for onboarding of new SDMs

What You Will Bring To The Team

  • Minimum of 10 years of experience supporting Fortune 500 companies, preferably in enterprise storage, virtualization, networking, or enterprise applications industry.
  • Knowledge and expertise in a Multi Account Management role, Escalation Management, and a technical aptitude to learn Pure’s Technology and Portfolio offerings.
  • Display a strong sense of urgency and ability to manage crises, sometimes outside of regular working hours
  • Communications – Strong written, verbal, and presentation skills, including the ability to deliver technical IR/ RCA documents
  • Leadership – Provide guidance, mentorship, and the benefit of their experience to managers, team leads, coaches, and other direct reports.
  • Business acumen – Ensure priorities and goals for their functional area or areas are clear and in obvious alignment with Pure’s corporate goals, and with the more general goals and priorities of Pure Support.
  • Work with senior management and management peers to develop strategies and execution plans for support delivery, and future service differentiation.
  • Teamwork – Work collaboratively and constructively across functions with peers in other organizations to accomplish shared goals as One Pure.
  • Time Management – Ability to prioritize workload for a large number of accounts and possess excellent organizational skill in managing multiple escalations.
  • Negotiation and persuasion – Collaborate with peers and senior management on talent identification and development guidelines.
  • Fully understand and be able to effectively communicate the state of the business to senior management.
  • Bachelor’s Degree or equlivant years of experience
  • Minimal travel may be required.

APPLY HERE

Email Marketing Coordinator

Job Description

Email Marketing Coordinator

ARLINGTON, VA

GROWTH

FULL-TIME

REMOTE

At StraighterLine we are on a mission to help students succeed!

About Us

StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide.

StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.

Working at StraighterLine

StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We’re an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work.

We are committed to bringing innovative solutions to the field – your ideas will never go unheard. And, best of all, we love to celebrate each other’s contributions and wins.

We also know how important a life outside of work is, and the support that employers can contribute.

See the end of this posting to learn more about our great benefits.

WE ARE HIRING an Email Marketing Coordinator will drive our enrollment and student success goals by creating, deploying and optimizing email communications with prospects, students, partnerships and alumni. The role spans planning, campaign deployment, testing, analytics, and reporting.

The ideal candidate will be well versed in email marketing and best practices and be motivated to help StraighterLine make improvements to this area of our marketing mix.

Goals for this position

  • Utilize B2B and some B2C email best practices to help nurture leads and drive conversions and student engagement.
  • Build behavior-based email automation, in conjunction with product and student success, to drive conversion and enrollment, engage students in their courses, support on-time course completion, increase student satisfaction, and drive renewals.
  • Testing/Optimization: Improve email performance metrics, testing rigor, and reporting capabilities. Leverage insights to drive performance and lift.

Email Campaign Management

  • Collaborate with the growth marketing team to develop high-performing email campaigns.
  • Help improve reporting capabilities and increase understanding and visibility of email channel and impact on key metrics (conversion rates, enrollments, retention) within an integrated marketing campaign mix (social, paid media, PR, inbound web, referral marketing, email).
  • Build email testing roadmap and drive test execution to support continuous improvement in campaigns. Share findings and insights with key stakeholders.
  • Manage email workflow, marketing automation set-up, and deployment schedules; work with multiple stakeholders for input on prioritization.

Performance and Analytics

  • Build reporting and communicate email performance to team.
  • Execute lead drip campaigns, abandoned cart emails, and winback emails to help drive our engagement strategy with students.
  • Exceptional written communication skills, copywriting, and organizational skills.
  • Implement quality assurance checkpoints into email campaigns to protect our brand and ensure error-free delivery.

Qualifications

  • Strong, hands-on experience with Hubspot required.
  • Bachelor’s Degree or equivalent experience required; additional education or training specific to digital marketing and or email marketing preferred.
  • Minimum four years of experience actively managing, creating, and deploying email marketing campaigns.
  • Passionate about martech innovations and stay up-to-date on the latest trends and tools.
  • Familiarity with the key email metrics and reporting: Click-through rate, conversion rate, bounce rate, list growth rate.
  • Experience with list management and segmentation.
  • A/B testing experience developing strategies, setting up test cells, and reporting results.
  • Basic knowledge of HTML and CSS.
  • Basic copywriting/writing skills to write the majority of emails without creative support, but resourceful and prudent to know when to pull in professional writers to increase results.
  • Must be very detail oriented with a relentless approach to quality control.
  • Collaborative and demonstrated ability to work independently.
  • Up-to-date with latest online marketing trends and best practices in content marketing.
  • Experience driving e-commerce sales for an SMB business preferred.
  • Hubspot Email Marketing and Hubspot Marketing Software certifications are a plus.
  • Strong knowledge of CAN-SPAM and other related anti-spam laws and regulations.

APPLY HERE

Community Manager

Job Description

Freelance Community Manager

EMPLOYEE TYPE: Contract

WORKPLACE: Remote

Job Description

Our client a PR and communications agency, is looking for a senior-level Community Manager to help with live coverage for a 3-day event for a client in the tech industry in mid-November.

As a Community Manager, you will be responsible for monitoring and engaging with our audience across X and Facebook channels. You’ll serve as the frontline representative of the event, ensuring that their online community remains informed, engaged, and inspired.

This position offers a unique opportunity to work within a dynamic tech-focused environment and collaborate with a cross-functional team to create a vibrant online community experience. If you have a passion for technology, exceptional communication skills, and the ability to foster positive online interactions, we want to hear from you.

Responsibilities:

  • Monitor X and Facebook channels continuously to stay updated on conversations, trends, and user engagement.
  • Identify and escalate important or sensitive comments, questions, and issues to the broader event team for timely response and action.
  • Respond to comments, messages, and inquiries from event attendees and community members, ensuring that responses align with established guidelines and tone.
  • Foster positive interactions and maintain a friendly and welcoming online atmosphere within the community.
  • Promote event-related content and engage users in discussions to enhance their experience and participation.
  • Create and curate content that resonates with the audience, including posts, images, and videos, to encourage interaction and discussion.
  • Stay current with industry trends, technology updates, and relevant news to maintain informed conversations within the community.

Required Qualifications:

  • 5+ years of proven experience as a community manager or a similar role, particularly in tech or event-related settings.
  • Prior experience in community management with a tech brand.
  • Excellent written and verbal communication skills with a keen eye for detail.
  • Strong understanding of social media platforms, especially X and Facebook, and their unique dynamics.
  • Familiarity with social media management tools and analytics to track performance.
  • Ability to maintain professionalism, positivity, and empathy in online interactions.
  • Exceptional problem-solving skills and the ability to handle potentially contentious situations with grace.
  • A passion for technology and a solid grasp of tech industry trends and developments.
  • Creative thinking and the ability to create engaging content.
  • Strong organizational skills, the ability to multitask, and work effectively in a fast-paced environment.
  • Flexibility to work outside regular business hours to cover live events and respond to real-time comments.

APPLY HERE