Job Description

Freelance Community Manager



Job Description

Our client a PR and communications agency, is looking for a senior-level Community Manager to help with live coverage for a 3-day event for a client in the tech industry in mid-November.

As a Community Manager, you will be responsible for monitoring and engaging with our audience across X and Facebook channels. You’ll serve as the frontline representative of the event, ensuring that their online community remains informed, engaged, and inspired.

This position offers a unique opportunity to work within a dynamic tech-focused environment and collaborate with a cross-functional team to create a vibrant online community experience. If you have a passion for technology, exceptional communication skills, and the ability to foster positive online interactions, we want to hear from you.


  • Monitor X and Facebook channels continuously to stay updated on conversations, trends, and user engagement.
  • Identify and escalate important or sensitive comments, questions, and issues to the broader event team for timely response and action.
  • Respond to comments, messages, and inquiries from event attendees and community members, ensuring that responses align with established guidelines and tone.
  • Foster positive interactions and maintain a friendly and welcoming online atmosphere within the community.
  • Promote event-related content and engage users in discussions to enhance their experience and participation.
  • Create and curate content that resonates with the audience, including posts, images, and videos, to encourage interaction and discussion.
  • Stay current with industry trends, technology updates, and relevant news to maintain informed conversations within the community.

Required Qualifications:

  • 5+ years of proven experience as a community manager or a similar role, particularly in tech or event-related settings.
  • Prior experience in community management with a tech brand.
  • Excellent written and verbal communication skills with a keen eye for detail.
  • Strong understanding of social media platforms, especially X and Facebook, and their unique dynamics.
  • Familiarity with social media management tools and analytics to track performance.
  • Ability to maintain professionalism, positivity, and empathy in online interactions.
  • Exceptional problem-solving skills and the ability to handle potentially contentious situations with grace.
  • A passion for technology and a solid grasp of tech industry trends and developments.
  • Creative thinking and the ability to create engaging content.
  • Strong organizational skills, the ability to multitask, and work effectively in a fast-paced environment.
  • Flexibility to work outside regular business hours to cover live events and respond to real-time comments.