by twochickswithasidehustle | Sep 27, 2021 | Uncategorized
In this role, your main responsibility will be to support the Wedfuly Host (aka: Virtual Wedding Coordinator) during a virtual wedding. We refer to this role as a Co-Host or Breakout Room person. During a Wedfuly wedding, the Co-Host is responsible for following the wedding timeline closely and operating all media and music, as well as serving as tech support to the virtual guests. The Breakout Room person is responsible for sorting guests into their designated virtual room, communicating with the wedding guests who may be more technically challenged. Together with the Host and Co-Host, you will provide a seamless, delightful virtual experience for all participants.
Please note: Candidates should keep in mind that this is a part-time, weekend position. The hours and schedule for this role are variable and depend on the weddings that are booked each weekend. This is a remote, part-time position.
Pay: $17/hr
Responsibilities include but are not limited to:
- Follow a wedding timeline, understand and execute on audio and visual queues
- Own and operate all wedding multi-media using OBS in sync with Zoom
- Own and play all wedding music via Spotify on a Zoom call seamlessly
- Sort wedding guests into virtual reception tables (breakout rooms) and coordinate with guests to ensure they are in the appropriate room
- Assist clients to ensure good audio and video quality for live events and recordings
- Work with the wedding host to proactively handle any arising issues and troubleshoot any emerging problems on the event day
- Provide technical assistance to virtual wedding guests
- Collaborate with wedding host to execute a seamless virtual wedding
- Edit video footage and pictures as part of post-wedding deliverables
A successful candidate will meet the following requirements and characteristics:
- Available to work weekend weddings with a majority of these hours falling on Saturday, Sunday, and sometimes Friday. Availability to work post-wedding deliverables on a Monday is a plus!
- You must have a reliable apple laptop, consistent *fast* internet connection (upload speed of 5 Mbps or more), and an external monitor– or the ability to obtain these prior to the hiring date
- Previous experience working with OBS (Open Broadcaster Software) preferred
- Strong computer skills and proficiency in MacOS. You need to have a high level of comfort in web-based applications such as Zoom, Slack, Airtable, Dropbox, Intercom, and the G Suite – no PC/Microsoft applications will be used for this job!
- Ability to execute and think clearly in high stress situations
- Exceptional organizational skills and the ability to work accurately with great attention to detail
- You are hardworking and energetic and always have a can-do attitude
APPLY HERE
by twochickswithasidehustle | Sep 27, 2021 | Uncategorized
AmpiFire.com helps small businesses compete with large corporations for exposure online. Normally the giants have a huge advantage, but we level the playing field.
We do this by publishing content about our clients on some of the biggest sites online.
Our platform is the first and only of its kind. And in the last 7 years, we’ve helped tens of thousands of businesses.
Now we want you to join us as an Operations Specialist so we can grow even further.
But what’s in it for you? Why would you want to join us?
7 Reasons To Join AmpiFire As An Operations Specialist
1. Use Your Natural Abilities To Solve A Wide Range Of Interesting Problems
Do you thrive when you are required to work on a broad range of tasks? Are you good at many different things?
One week you might be asked to analyze the performance of our marketing campaigns. The next, you’ll be implementing changes in our customer support department. And the week after that, it’ll be some other exciting task.
If you’re a jack-of-all-trades, Swiss-army-knife type of person, this job is perfect for you.
2. Get Your Foot In The Door To The Start-Up And Marketing Worlds
If you are experienced and talented, the only aspect of your career to worry about is which industry you are a part of.
If your industry is up-and-coming, you will rise with it. If your industry is getting left behind, unfortunately, so will you…
The marketing and start-up worlds are super en vogue right now. And are likely to be for decades to come.
Joining us could be the difference in how far you go in your career.
3. Grow Fast
AmpiFire is growing fast. There is always more work to be done than people available to do it.
So if you show promise, your responsibilities will grow… fast!
Being part of a rapidly growing company creates major opportunities for you. Riding this wave of growth will further your career much faster than working for a more mature company.
4. Stability You Can Count On
Unlike most startups, you won’t have to worry whether the company will be around next year.
We’ve been profitable since day one, have money in the bank, and we’re not relying on the next bank loan or investment round to keep going.
Join us, and you will enjoy a unique mix of stability and fast growth.
5. Fun And Supportive Work Environment
We’re a tight-knit group of people from around the world. Once a year we all go on a trip to meet and bond in person.
We’ve hit London, Lisbon, and Malta already. And as soon as the pandemic is over we’ll travel to Iceland.
You will feel the comradery in your day-to-day work too. Whether it is as simple as a colleague covering for you when you really need it… Or as heartfelt as receiving a birthday gift from a teammate on the other side of the globe.
6. Be In Charge Of How You Work
We recognize that smart, hard-working people don’t need to be micromanaged. So we give you freedom around your working style, location and schedule.
Besides, our company has been fully remote since long before Covid. We’re not scrambling to survive the pandemic. We’re thriving in an environment we’re used to.
7. Join A Company You Believe In
We are a champion of small businesses. They are the heart of our society. Small businesses are more enjoyable to work for, tend to be more ethical, and make up half of the economy.
We understand that for our society to succeed, the small business has to succeed as well.
Your work at AmpiFire will advance this cause.
Here’s What We Expect From You
- You have a meaningful experience in a similar role.
- You can pick up new skills quickly.
- You pay close attention to details and are organized, reliable, and communicative
- A good understanding of the online marketing world will be considered an advantage.
We offer between $800 and 1200 USD/month as the starting salary for this job (depending on experience).
Apply now by filling out the form on this page.
If you delay submitting your application, someone else will be hired before you.
APPLY HERE
by twochickswithasidehustle | Sep 27, 2021 | Uncategorized
Description
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Position Summary:
Do you want to build a fast-paced and exciting career in IT? As part of the TechOps team, our Support Specialist will drive productivity, efficiency, and reliability in a rapidly-growing, agile organization. You’ll interact with both people and technology to support Trupanion’s Revenue IT systems. As a tireless multitasker, you will be responsible for the testing and support of highly available, scalable software products and services. Join us if you want to help loving, responsible pet owners care for their pets!
Candidates for this position have the option of working remotely from anywhere in the United States, or out of our Seattle Office depending on their preference.
Key Responsibilities Include:
- Support mission-critical internal and partner-facing applications by investigating user-reported issues, documenting clear steps to reproduce issues, and providing clear, concise case history
- Use superb communication skills, both oral and written, to effectively communicate and collaborate with front-end application users, IT professionals, vendor partners, and internal teams. Provide exemplary customer service using audience-appropriate information through various methods, including live chat
- Build and execute test plans to proactively identify issues for both new features and production issues
- Create a knowledge base with a goal of making users more efficient and self-sufficient over time
- Collaborate with product owners to address impactful issues in future releases
Qualifications (Please include a cover letter with your application!)
Education, Registration & Certification/Experience:
- 2+ years of experience in technical support or equivalent skills and knowledge
- Proven ability in QA or UAT operations
Skills, Knowledge & Abilities:
- Passionate about solving business problems in a fast-paced environment with a willingness and desire to increase knowledge base. Inquisitive nature, willing to research and find solutions to complex issues
- Results-oriented individual who can think strategically, adapt quickly, and rapidly earn credibility and trust within all levels of the organization, including third-party vendor/partners and customers
- Strong organizational and project management skills with experience maintaining multiple projects with competing priorities in a calm and efficient manner
- Self-motivated, driven, passionate, and confident while working independently with minimal direction
- Good communication, listening, and interpersonal skills
Benefits and Perks:
- Bonus opportunities
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Restricted Stock Units
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
APPLY HERE
by twochickswithasidehustle | Sep 27, 2021 | Uncategorized
As a Technical Support Specialist, your day will be spent working in the Linux terminal to help customers with their websites. You will be helping them with things like WordPress plugins, DNS records, cPanel accounts, and email configurations. First though, you’ll spend 5-6 weeks in paid training getting comfortable with our systems before joining your team on the floor.
Things to look forward to:
- Profit-sharing twice a year based on performance and hire date
- Medical, Dental, Vision, Disability, Life Insurance, and 401k plans
- Summer and holiday company parties
- Advancement opportunities after 90 days of employment
- Professional development opportunities- financial support and time each week
- Lunch provided weekly
- Casual dress code
- Collaborative and open environment
- A free VPS hosting account
What we’re looking for:
- Sincere desire to help customers
- Hobby level or professional experience creating or hosting websites
- Experience in a helpdesk or call center environment preferred
- Familiarity with Linux
- Working knowledge of cPanel and WordPress preferred
- Troubleshooting skills and ability to explain technical concepts simply
Location:
- Virginia Beach, VA
- Denver, CO
- Remote, USA
Starting pay: $16.75+ an hour with regular performance bonus opportunities.
APPLY HERE
by twochickswithasidehustle | Sep 27, 2021 | Uncategorized
The Shortlist Technical Support team is dedicated to delivering a world-class experience to our customers and their external partners. We are there to answer support tickets and general questions via all available channels. As the first point of contact, we triage issues and provide solutions by leveraging all of the resources we have at hand. The Technical Support Specialist is a vital, customer facing role within the team, ultimately responsible for making our customers feel heard and prioritized. The Technical Support Specialist role reports to the Vice President of Customer Success.
Key Responsibilities:• Be an ambassador for the company and positively represent Shortlist by developing goodwill in all customer interactions, with clients requesting support ranging from company CEO’s to freelancers• Approach customers with a can-do attitude, efficient approach and dependable follow-through• Diagnose nuanced performance issues• Manage the escalation process and work collaboratively with teammates to report and track problems you cannot solve• Help us build our knowledge base by actively updating and adding to product documentation, FAQ’s, and support or training materials• Be ready and willing to step up and go the extra mile to provide superior customer service• Work with the entire CS team to develop processes that improve customer success• Learn the Shortlist product from top to bottom and become a product expert
Required Experience & Skills:• At least 2 years in a technical support role• Comfortable using tools like Intercom, Zendesk, etc.• Expert technology troubleshooting and problem-solving skills in a professional environment using chat/phone/email/social media• Experience handling multiple projects simultaneously• Track record of professional and effective verbal and written communication skills with customers• Great English proficiency• Ability to excel in a fast-paced environment, embrace change, and show good judgment• Be flexible with hours and willing to work weekends as needed
Consistently Demonstrates:• Attention to detail• Ability to manage multiple priorities• Self-motivation• Commitment to high quality work• Passion for customer support• Effective communication style
Perks at Shortlist:• Work closely with a cross functional team of highly motivated and intelligent folks with a unique range of startup and enterprise experience• Vibrant company culture with frequent team building events• Fast pace learning environment with significant availability for new opportunities • Competitive salary• Workspace membership• Unlimited PTO
APPLY HERE
