Product Release Coordinator

Job Description

Product Release Coordinator

Location: Remote

As a Product Release Coordinator on the Product Marketing team, your main goal is to ensure that software releases are clearly communicated to both internal and external audiences. You’ll manage our bi-weekly product releases and work closely with the Engineering, QA, Product, Support, Marketing, and Sales teams. Your role is pivotal in bridging these departments, particularly when preparing release notes and other communications.

Your responsibilities extend beyond just managing releases. You’ll also act as a customer advocate, making sure each release improves the user experience. Continuous improvement is key, and you’ll be responsible for refining our product release processes and enhancing user communications over time.

For success in this role, you should have technical product knowledge, understand the user journey, be a strong writer and storyteller, possess strong communication and project management skills, be skilled in stakeholder management, have analytical abilities, and pay careful attention to detail.

What you’ll do

  • Release management and coordination: Manage the bi-weekly release schedule. Coordinate with engineering, QA, and product teams on final release and supporting documentation.
  • Internal communication: Serve as the main point of contact for internal teams. Ensure all departments, including support, sales, and marketing, are well-informed and prepared for each release.
  • Content creation and management: Oversee the production of content for releases. This includes updating the changelog, crafting messaging for email release roundups, and building in-app notifications. Additionally, ensure the Help Center is kept up-to-date.
  • External release demos: Host regular release office hours on platforms like Discord/YouTube, showcasing and discussing new features and updates.
  • Feedback analysis & synthesis: Analyze user feedback post-release to guide future product developments and release strategies.
  • Continuous improvement: Test and adopt new strategies for communicating releases, like in-app pop-up modals or guided tour highlights. Innovate the release processes based on user feedback and data insights.

What you’ll bring

  • Simplifier: You have a talent for distilling complex product concepts into clear narratives, seamlessly connecting varied release items for both internal and external audiences.
  • Technical product understanding: Have a firm grasp on the technical facets of the product, understanding potential impacts of changes.
  • Advocacy: Act as a customer champion, ensuring releases align with user needs and expectations.
  • User journey: Understand the myriad ways customers interact with product information, leveraging this insight to drive user-centric improvements.
  • Communication skills: Possess the ability to convey updates, changes, and benefits of each release effectively.
  • Project management: Demonstrate expertise in coordinating schedules, tasks, and team members for on-time deliveries.
  • Stakeholder management: Collaborate with various internal teams, ensuring alignment and smooth execution of releases.
  • Analytical skills: Analyze feedback and data to continually refine release strategies and enhance the product.
  • Attention to detail: Ensure precise communication of release details, both internally and externally.

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Performance Analyst – Performance Initiatives

Job Description

Performance Analyst – Performance Initiatives

Remote

BETHESDA, MD /

PROVIDER NETWORKS – NETWORK OPERATIONS & PERFORMANCE /

FULL TIME

/ REMOTE

APPLY FOR THIS JOB

We are actively recruiting for a Performance Analyst (Performance Initiatives) who will work with the Performance Initiatives team to support the internal analysis and programmatic needs for our growing team. The Analyst will be responsible for organizing, manipulating, and analyzing multiple data sources, as well as leveraging data and analyses to deliver actionable insights for key stakeholders. The Analyst must have good attention to detail, be service-oriented, and possess strong verbal and written communication skills. Applicants will be skilled in basic project management skills and using data to “tell a story” and must demonstrate advanced capabilities in Excel / Google Sheets (Index / Match, XLookup, Pivot Tables, etc.) and PPT / Google Slides, as well as a willingness to learn applications such as G-Suite, Salesforce, Miro and Monday.com.

We are looking for individuals who are excited by Aledade’s mission to improve healthcare quality, promote health outcomes, and reduce costs in collaboration with our independent primary care clinician-led accountable care organizations.

We are looking for individuals who genuinely believe that Aledade’s model of physician-led ACOs can improve quality and lower cost. We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/working from home within the US.

Responsibilities:

  • Assist in developing meeting materials that simplify and streamline complex topics and business decisions, as well as support meeting facilitation
  • Analyze Aledade practices’ performance trends and indicators across lines of business, markets, practices, and other segments to inform business decisions
  • Develop, maintain, share, and educate stakeholders on analytical models supporting performance efforts
  • Manage tasks and contribute to Performance Team projects, including but not limited to, tracking metrics and outcomes, providing support for the adoption of dashboards and metric adherence, and developing reports to inform leaders on needed performance actions.
  • Collaborate with the Performance Initiatives team, product team(s), business intelligence team, and impact analytics team to identify opportunities for improvement, share learnings, and support business goals
  • Track action items, follow-ups, and tasks on an ongoing basis
  • Expertly draft memos, reports, spreadsheets, and decks
  • Organize, manipulate, analyze data to be presented to end users in an actionable manner
  • Use data to identify and deliver actionable insights to key stakeholders including trends and new opportunities for improvement
  • Establish relationships, gather input, and facilitate communication amongst key stakeholders
  • Review and research data discrepancies across sources to sustain data integrity
  • Ad hoc projects and other duties as assigned

Skills, Knowledge, Abilities:

  • Advanced Excel or Google Sheets skills and interest in quantitative research and analysis required; must have the ability to work with large, complex, & often incomplete data sets; create creative and scalable cross-team standardized tools and reports; and utilize Index / Match, XLOOKUP, and other advanced formulas, pivot tables, and basic macros
  • Proficient Google Slides skills required, including storyboarding skills, ability to translate complex analyses and concepts into engaging slides, and ability to draft executive-level materials with limited direction
  • Strong interpersonal and communication skills, including experience with complex stakeholder management
  • Strong “business analyst” toolkit, including abilities to independently prioritize, solve problems via hypothesis-driven analytical methods, manage across multiple responsibilities and projects, execute with attention to detail, and overcome ambiguity

Experience:

  • 1 – 2 years of experience preferred
  • Prefer candidates with management / strategy consulting, healthcare strategy, and/or healthcare program and project management backgrounds
  • Experience with value based care, accountable care organizations, healthcare quality improvement, and/or Medicare Advantage preferred

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Content Specialist

Job Description

Content Specialist

UNITED STATES

CLIENT MARKETING CONTENT

FULL-TIME

REMOTE

Our team is in need of a talented and experienced Content Specialist to join the Client Marketing department. The aim of this role is to up-level and edit creative, accurate, informative, and traffic-driving content to delight clients. You will partner with our Onboarding and Client Success Management teams to provide top-quality content to our clients, editing and quality-assuring the pieces we receive from our writing team.

The ideal candidate will be a strong writer, an effective communicator, and a thorough researcher. They should be eager to tackle challenges and have a passion for creating stellar written copy. Applicants should be efficient, flexible, and able to receive and implement feedback.

If editing an upbeat blog about the best coffee shops in Seattle, fact-checking a market report about Miami real estate, and editing a bio about a luxury real estate agent in Chicago all in the same day sounds fun to you, you’ll fit right in.

Is this you?

You’re gifted at:

– Writing and editing creative and engaging copy on a tight turnaround

– Eloquently communicating thoughts both verbally and in writing

– Creating blog ideations

– Performing quality assurance on written copy to ensure that it meets high standards

– Interpreting client feedback and applying it while performing edits

– Partnering with teams to get feedback and improve quality

You have:

– A natural curiosity to research a wide variety of topics

– The willingness to roll up your sleeves and get the job done

– An innovative mindset

– General SEO, real estate, and marketing knowledge

– Excitement about being at a fast-paced startup and new innovations in technology

– Start-up and real estate experience is a plus

You command:

– Clear, concise, and polished work

– Team meetings where you can share your thoughts and ideas

– Project management

– Start-up hustle and teamwork

Your opportunities for impact:

– Up-leveling the quality of content for our clients

– Increasing the content team’s efficiency and client happiness

– Finding and creating voices for real estate agents

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Manager, Content and Community

Job Description

Title: Manager, Content and Community

Global Corporate Marketing & Communications) (6 Months Contract)

Location: Frankfort KY USA

Full Time

Global Corporate Marketing & Communications (GCMC) communicates Pearson’s unique position as the world’s learning company, while building strong and enduring relationships with our key stakeholders around the globe. We focus on helping to strengthen our reputation with policy makers, influencers, the public, and our employees. We ensure that our brand, communication, digital, and marketing efforts are being driven with a unique message and value for our audiences. Collectively, our work is anchored in building a strong global Pearson brand with social purpose at its heart.

We are looking for a dynamic marketing & communications professional to take on the role of Content & Community Manager, Global Social Media on our growing corporate brand marketing team. This role will help manage Pearson’s global social media profile, aimed at significantly elevating the company’s digital presence as the leader in lifelong learning in today’s talent economy. The manager will be responsible for day-to-day community and channel management as well as the development of evergreen organic and paid content for the company’s corporate social channels. This role will be a 6-month, full-time contract position with the potential to extend in 2024 based on business needs.

The ideal candidate will have strong marketing and communications experience working in cross-functional teams to build and maintain community on large brand’s social channels and develop & deploy content across multiple channels. This person will need a proven track record of being the digital voice for a major brand and should understand the implications of being at the helm of branded channels daily. The manager must be plugged into social and cultural trends and understand how to leverage Pearson as a contributor to the big conversations happening in the world. They will also be a culture ambassador inside the team and the company. This role reports to the Director, Marketing Strategy & Social Media, and is fully remote, with preference toward those working on the east coast of the United States or in the United Kingdom

Key Responsibilities:

  • Be a trusted partner in developing and deploying community & content to Pearson’s key growth and brand goals, articulating metrics, and path for success
  • Provide day to day channel management for Pearson’s global brand channels, including managing posts and engaging with the public on behalf of the company
  • Enact multiplatform community management approach to thoughtfully engage with public audiences wherever they are seeing the Pearson brand
  • Triage and escalate community management issues to communications, government affairs, product, customer service and other teams as needed
  • Provide daily management of a global programming calendar reflecting marketing and communications content and programming tactics, collaborating with key cross-functional team members and partner agencies.
  • Lead always-on organic and paid social content with social media agency; includes partnering with insights and communications teams to build briefs, working with director to review and approve briefs, reviewing content and providing feedback to agency, delivering content to internal stakeholders for review & approval
  • Partner with manager, social channel strategy, on larger strategic content initiatives for social as needed
  • Find innovative ways to tailor existing content allowing it to live in multiple places and channels, leveraging the unique strength of the channel and consumer behaviors.
  • Manage the tools and platforms used in Pearson’s social listening program and compose social listening reports for major campaigns and/or reputation issues
  • Collaborate with all GCMC functions including, financial communications, strategy and operations, government affairs and key functions outside of GCMC including Strategy, North America, and Product
  • Work closely with a team of agencies and consultants responsible for content development and social media support

Requirements

  • 3-5 years of experience community managing social and digital platforms for a Fortune 500/FTSE 100 consumer or B2B brand; in-house and large-scale marketing agency experience preferred
  • This includes: Editorial calendar development, social listening, social paid media, & community management, & content creation
  • 3-5 years or equivalent marketing/advertising experience working in a large, multifunctional team or organization is preferred.
  • Advertising agency or brand-side experience managing an agency is a plus
  • 3-5 years or equivalent experience with brand content production: stock asset development, original video & photo production, influencer campaigns, partnership campaigns
  • 3-5 years or equivalent experience with social media management as the day-to-day platform & community manager for a purpose-led brand:
  • Deep knowledge and proficiency in social platforms (e.g. Instagram, LinkedIn, TikTok, Twitter, YouTube, and Facebook).
  • Experience using enterprise social publishing tools (e.g., Sprinklr).
  • Ability to digest and share social insights, rooted in data, with key stakeholders.
  • Experience writing and editing copy for social media content across all major platforms (Instagram, TikTok, LinkedIn, YouTube, Facebook, Twitter)
  • Understanding of paid media tactics, including creating, tracking, and communicating key performance indicators across digital channels
  • Excellent quantitative and data analysis skills, with a test and learn mentality.
  • Experience with highly matrixed organizations that come with an understanding of relationship between marketing, communications, product, & customer service departments
  • Ability to be a culture carrier within an organization and inspire others with positive attitude and enthusiasm
  • An elevated level of professionalism, maturity, and accountability

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Senior Graphic Designer

Job Description

Senior Graphic Designer

Job LocationsUS-Remote Position | US-IA-Iowa City

Job ID

2023-2392

# of Openings

1

Category

Marketing & Communications

Travel

No Travel Required

Overview

At ACT, Your Work Makes a Difference

Education has power – a power that changes lives forever. It creates opportunities that lift up individuals, their families, and sparks societal change that echoes through generations to come. From our grassroots we have fought the good fight for equity in education, and we remain devoted to helping anyone who struggles to access that power. This is what matters to us and we must do better — we’ve never been more sure of our purpose.

ACT team members are part of an organization dedicated to a mission that has never been more important: Helping people achieve education and workplace success. Advancing that mission within our organization, by helping our team members achieve education and workplace success of their own, is core to our values.

We want our team members to have the well-being and confidence they need to do their best work, in an environment where both they and ACT thrive. To support this, our total rewards include company paid life insurance, medical, dental, vision, flexible spending accounts, 403B with company contributions, paid holidays, paid time off, and so much more. You can find a comprehensive list of our benefits here.

ACT Marketing is currently seeking a talented Senior Graphic Designer who will be responsible for day-to-day management and maintenance of the visual identity for ACT, Inc. They will create visual storytelling that educates, informs, and facilitates brand engagement across a variety of mediums and channels.

The ACT Marketing Team
ACT Marketing is part of ACT’s External Affairs business area. We are a mid-sized team of 25-30 professionals with varied skillsets and backgrounds. Some of our team values include honesty, authenticity, adaptability, vulnerability, and a commitment to continual growth and learning. Our team is divided into four subgroups including Brand and Creative, Marketing Strategy, Market Growth and Innovation and Customer Touchpoints. We work across and within these teams to drive impact. We believe in setting realistic goals, testing hypothesis, failing forward, leading with data-informed decisions, and also trusting our intuition.

One of our recent hires shared:
“With the ACT Marketing Team, you never feel alone or like you’re working on an island by yourself. True collaboration lives here, and that’s from brainstorming to getting the job done. Every single person brings the latest knowledge and expertise to their area and is so committed to impacting the lives of students and their champions. This team strives to give our audiences the best experience possible and to let students know that we genuinely care about them and want to see them succeed! Working with this group is awe-inspiring every single day and so much fun!”

The finalist will be hired at the salary and level commensurate with their qualifications. For this position, we anticipate offering an annual salary in the range of $71,250 to $90,000. ACT manages salaries within the range based on relevant factors including, skills, experience, and internal equity. This position is not incentive eligible.

Location: Remote

What you will be working on:

  • Design print and digital visual communication including social media, email, advertisements, websites, video, and other types of content as necessary.
  • Drive audience-focused design that sets the stage for engagement with the ACT brand, message, and our corresponding products and holistic approach to educational pathways and success.
  • Manage graphic design project plans, schedules, and timelines by communicating effectively and efficiently with ACT brand teammates, internal departments, and external vendors.
  • Collaborate across the organization including with Research, Communications, and other business areas to ensure that designs meet ACT brand standards, express ideas accurately, and represent the organization appropriately.
  • Work closely with the rest of Marketing and particularly the Customer Touchpoints Team to understand the capabilities of our digital communications platforms and to learn how to design content for best-use in these platforms.
  • Examine existing processes, identify flaws, and create solutions that improve design capabilities.
  • Update and maintain internal databases for designs, photography, and video.
  • Stay abreast of the latest trends and debate in key audience sectors and create visual communication focused on the voice of the customer.

This could be the job for you if you have (minimum requirements):

  • A minimum of five years of graphic design experience, that could include experience as a motion graphics designer, digital artist, animator, or illustrator
  • Advanced experience with and understanding of both Adobe Creative Suite and Canva graphic design tools
  • Motion graphic experience
  • Ability to work collaboratively with colleagues in a results-driven, team-oriented environment
  • Ability to form and maintain positive relationships in a matrix environment experiencing change at a fast pace
  • Ability to work with a strong customer-focused mindset – deliver on time, communicate clearly, earn trust
  • Strong organizational, analytical, decision-making, planning and prioritization skills
  • Attention to detail
  • Ability to communicate effectively across all levels in the organization
  • Develops ideas that are new, innovative, better, or unique; embraces and promotes diverse perspectives
  • Skills and knowledge required for success in this position attained through experience, education (Bachelor’s degree in Graphic or Digital Design, Digital Arts, Advertising, Marketing or related area of study), or a combination of both

It’s a plus if you have:

  • UI/UX design experience

APPLY HERE