by Ronald Barron | Sep 21, 2023 | Uncategorized
Job Description
Title: Director of Product Management, Platform (Remote)
Location: Boston, MA
ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater’s corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
We’re looking for an entrepreneurial and strategic Product leader to join as our Director of Product, Platform with a passion for system-level thinking, a grounding in metrics, and a talent for stakeholder partnership. ezCater is growing rapidly and maturing our technology, which means you have the opportunity to make a significant impact as you guide the platform vision. You’ll be responsible for highly strategic foundational entities such as customers, caterers, menus, and orders, and build out the platform components and APIs that enable ezCater to scale and innovate. Your customers are the ezCater tech and product teams, as well as executive stakeholders across the business, and you’ll help balance between data-driven decision making and delivering results to meet strategic goals while shaping the future of our platform.
What You’ll Do:
- Drive the long-term strategy, business goals, and priorities for the platform roadmap in deep partnership with product and engineering leadership
- Build and lead a team of talented PMs to build ezCater’s platform and take it to the next level to unlock innovation across our products and on behalf of our customers
- Build empathy for your internal stakeholders, and well as ezCater customers & catering partners
- Work closely with product and engineering leadership peers across the product portfolio and across all stages of the product development process to ensure we’re focused on building the right long term solutions
- Serve as the Product leadership subject matter expert on restaurant technology
- Collaborate with peers and leaders across Design, Research, Engineering, Analytics, DS/ML and other Product teams in a fast-paced, agile-inspired environment
- Work with your team to analyze data on existing challenges to engineering efficiency and product innovation, as well as business and operations pain points, and develop a roadmap that solves the needs
- Create and monitor the ongoing metrics that define success of the ezCater Platform
- Have fun building meaningful software with awesome people
What You Have:
- 8+ years of product management experience, including 3+ years managing a team or teams of high performing Platform or Technical Product Managers, ideally in eCommerce or marketplace businesses
- Goal orientation and demonstrated record collaborating with engineering teams to deliver effective platform solutions
- A penchant for operational excellence across complex and highly technical domains, along with deep comfort defining and working with APIs that meet the needs of our evolving and expanding product and business portfolio
- Strong teamwork and collaboration skills; you’re happy and capable partnering with remote team members, managing expectations, and bringing your partners along on the product journey
- Strong analytical and qualitative data skills that give you the ability to separate the signal from the noise and inform data driven decisions
- A proven track-record when it comes to senior stakeholder management; you feel confident partnering with passionate, demanding internal groups and effectively managing expectations
- A flexible mindset that is open to change and new information. You’re first to understand when team behaviors and work methods need to adapt to new information
- Entrepreneurial spirit; a self-starter who thrives in a fast paced environment, deals well with ambiguity and focuses on driving impact
- A sharp mind, a soft heart and a large funny bone
APPLY HERE
by Ronald Barron | Sep 21, 2023 | Uncategorized
Job Description
Title: Software Engineer (Senior/Principal), Platform Team
Location: Remote or Seattle, WA
COMPANY PROFILE
Code.org is a nonprofit dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from other underrepresented groups. Our vision is that every student in every school has the opportunity to learn computer science as part K-12. The leading provider of K-12 computer science solutions in the largest school districts in the United States, Code.org also created the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!
A unifying approach in a divided world
Code.org’s global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. Code.org’s team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. Read more.
JOB SUMMARY
Are you passionate about computer science and education? We’d like to work with you! As a senior/principal software engineer on the Platform Team at Code.org, you’ll deliver software products and operate services used by tens of millions of students and teachers in K-12 classrooms around the world. Our team’s goal is to enable access to anyone and everyone who wants to use Code.org. Whether that be through integrating with learning management systems, supporting new authentication providers, or even building solutions to deliver to areas with limited or no connectivity, our mission is to remove all obstacles that might prevent a student, teacher, or school from being able to utilize our platform. And with AI bursting onto the world stage, we’ll be looking for ways to both use and support AI curriculum as well.
Learn more about our Software Engineering Team here!
DUTIES AND RESPONSIBILITIES
As a member of our engineering team, you will:
- Own projects and build features end to end, working on exciting technical challenges using some of the latest technologies.
- Work across the engineering organization to help set the technical direction for the Code.org platform, as well as contribute to our architecture working groups.
- Work with your product manager and internal customers (other engineers) to identify current limitations or new features that deserve attention to enable the best experience possible for our students and teachers.
- Explore and contribute to our efforts to incorporate AI in all aspects of our product and curriculum
- Create and expand the foundational concepts and components in our system necessary to support our ever-expanding set of course and features
- Ship software regularly while maintaining excellent live site availability.
- Mentor other engineers and contribute to an inclusive, growth-focused, and collaborative team culture.
EXPERIENCE & QUALIFICATIONS
We seek candidates who have:
- Passion for our mission of growing access to computer science education
- Passion for learning and exploring new technologies, building processes and tooling to multiply the team’s output, and looking for ways to improve not only what we build, but how we build and operate it.
- Experience with building the foundational elements of a consumer-grade web applications with JavaScript and React, and ideally with TypeScript, Ruby on Rails, and MySQL
- Experience supporting a production high-scale web-based software product or service using cloud technologies (ideally AWS)
- Experience in both working independently on and leading larger investigations and implementation efforts. This includes the ability to break down project work into smaller features, communicate status updates effectively, and propose improvements to execution plans.
- Experience leading architectural change from conception to execution identifying opportunities, seeking input, setting technical direction, and garnering support from stakeholders.
- A product and team-first mindset where success is measured by the team’s delivery, execution, and health
- A desire to improve how we work and aren’t afraid to suggest changes to existing patterns.
- A bias for action that moves implementation forward, knowing how to balance planning and execution.
- Passion and experience in growing engineers around you through mentoring, promoting opportunities, and supportive feedback
- At least 5+ years of professional software engineering experience
In addition, AI experience is a bonus and includes:
- Experience with commercial, hobby, or open source language models and prompt engineering frameworks
- Knowledge of mitigating bias and improving safety of LLMs; preferably for educational purposes
- Ability to apply AI models creatively and effectively using commercial and open source solutions
- Familiarity with instruction tuning and agent frameworks
- Proficiency in ML frameworks such as PyTorch or TensorFlow
In addition, candidates must:
- Be a U.S. Citizen or Permanent Resident
- Pass a pre-employment background check
- Be willing to travel a minimum of two times per year for team events
APPLY HERE
by Ronald Barron | Sep 21, 2023 | Uncategorized
Job Description
Title: Implementation Manager, Framework
Location: Remote
Type: Full Time
Workplace: remote
JobDescription:
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365 s culture is focused on empowering team members to produce top-notch results while elevating their skills. We re constantly evolving and improving to make sure we are and always will be Best in Class … and we want that for you too!
The Implementation Manager, Framework is responsible for the client relationship and handoff between sales and Customer Success. You will be expected to manage multiple projects at once, facilitating the creation of each client s onboarding journey, as well as assisting with integrations and client questions.
How you’ll add value:
- Strategize, plan, coordinate and track new client implementation from the close of sale through CS onboarding transition
- Develop an implementation framework to ensure impact and client retention for each customer
- Use Monday.com to track metrics, project details, and deadlines simultaneously to achieve maximize efficacy and results
- Consults with the clients and team to define workflow needs and resource allocation
- Identify and address the resolution of customer related issues during the initial onboarding process by escalating to the appropriate department or management
- Bring solutions-based insights when collaborating with team leads
- Clearly communicate client needs and expectations and collaborate with Sales, Product and Customer Success to ensure client s expectations
- Work on special projects as needed
- Identify potential project pitfalls and spearhead resolutions for escalations while working closely with other members of the framework team
- Other duties as assigned
What you’ll need to be successful in this role:
- Bachelor s degree with emphasis in business and / or finance and / or accounting preferred
- Restaurant industry experience strongly preferred
- API or Local POS System (Toast, Aloha, etc.) experience strongly preferred
- Strong grasp of software and internet technologies (Monday.com, Salesforce, Gong, etc. preferred)
- Strong understanding of general business principles
- Excellent problem-solving skills
- Strong customer service skills
- Clear and effective oral and written communication
APPLY HERE
by Ronald Barron | Sep 20, 2023 | Uncategorized
Job Description
Title: Communications Specialist
Location: United States
Remote
Honor exists to expand the world’s capacity to care.
We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded Unicorn valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Work:
Honor’s communications team strives to further our strategic business goals and drive trust and confidence through valuable and engaging communications. We’re excited to expand our team with a Communications Specialist who will help us develop compelling communications that inform and engage a variety of key audiences, including franchise business owners, care professionals (Care Pros) and Honor employees.
The Communications Specialist will leverage exceptional writing, editing, communications and project management skills to support the development of content across our communications channels. A team player who can support all areas of our communications strategy, the ideal candidate will be passionate about developing engaging content that connects us with those we support.
Responsibilities
In this role, you will have the opportunity to:
- Support the development and implementation of timely, measurable and comprehensive communications plans that support Honor’s mission and business objectives.
- Write, edit and publish a range of content, including articles, blog posts, email newsletters, presentation materials and videos, and assist with channel management.
- Collaborate with internal subject matter experts to develop communications that effectively furthers our business goals and objectives with target audiences.
- Track and analyze metrics to establish the effectiveness of communications.
Qualifications
To succeed in this role, you’ll need the following:
- A college or university degree with a focus on communications, marketing, journalism or a related field.
- Minimum 3 – 5 years of job-related experience.
- Excellent written and verbal communications skills and the ability to listen, learn and develop clear, concise and accurate messages for a variety of audiences.
- Ability to establish and maintain collaborative relationships with team members and colleagues.
- Demonstrated ability to work independently, manage time, organize and accurately prioritize work
- Discretion and excellent judgment, with the ability to maintain strict confidentiality when and where needed.
- Knowledge or ability to quickly learn Google office products and Slack.
- Interest in our company goal to change the face of aging for older adults and their families.
APPLY HERE
by Ronald Barron | Sep 20, 2023 | Uncategorized
Job Description
Scrum Lead
Remote – United States /
Technology AI and Engineering /
Full Time
/ Remote
The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please complete the form at the following link: Trevor Candidate Accommodation Request Form
This form is only for accommodation requests for the interview process and we will not respond through this channel to requests for application status or to third party recruiting vendors.
About Trevor
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth, and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.
Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Role: Scrum Lead
Reports to: Director: Contact Center Technology
Level: Senior Associate
Location: This role will be remote in the continental US, Alaska, or Hawaii
Status: Exempt Full-time
Schedule: 9:00 am-6:00 pm local time
Salary Range: $75,000-$85,000/year
Status: Exempt
In the spirit of transparency and open communication, we wanted to share with you that The Trevor Project recently voluntarily recognized The Communications Workers of America (CWA) as the representative of certain employees for collective bargaining purposes. The position for which you are being considered is not part of the bargaining unit because it is confidential, managerial, or supervisory, and you may be responsible for communicating management’s decisions to bargaining unit employees.
Overview of the role
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people, fostering an inclusive approach to our direct work and engagement with Trevor colleagues across the organization, while continually growing our LGBTQ competency and awareness.
The Scrum Lead will be an experienced servant leader and coach for a cross-functional agile team operating in complex and cross-functional work across Trevor. The Scrum Lead will guide and facilitate the formation and maturing of Scrum teams involved in delivering business-oriented solutions through practical application of the agile-based SDLC (Software Delivery Life Cycle) and associated ceremonies, ensuring the agreed upon agile practice is being followed. Removing impediments and fostering a high performing team with a focus on continuous improvement resulting in high quality, as well as, a timely and reliable delivery cycle.
Who you are
- Experienced. Proven knowledge and experience with agile software development methodologies, values, and procedures, especially Scrum. Demonstrated leadership ability to coach and mentor multiple agile teams through the forming, storming, norming, and performing stages to reach their highest potential.
- Collaborator. A proven collaborator who approaches all work and interactions with empathy and inclusion. Recognized success in creating relationships with cross-functional teams from varying levels, working closely with colleagues to brainstorm ideas, discuss pros/cons, and develop ways forward. Proven ability to listen and respond to establish mutual understanding and trust. Experienced in fostering an environment where different opinions and approaches can be entertained, considered, and appreciated while working as a team to find a resolution
- Communicator. Demonstrated ability to articulate thoughts and ideas clearly and effectively in written and oral forms to audiences inside and outside the organization. Proven skill in distilling complex information into compelling, easily digestible narratives; presents information in an inspiring and persuasive way. Skilled at conveying technical information to a non-technical audience
- Focused on service delivery and adaptability. Demonstrates a commitment to outstanding internal and external service to our colleagues, the individuals we serve, our donors, and those with whom we collaborate and communicate. Proven focus on proactive and inclusive issue resolution and continuous improvement for all systems and processes. Demonstrated flexibility amid change, successfully juggling multiple deliverables and adapting to new situations with fresh ideas or innovative approaches.
- Mission and Culture Aligned: Demonstrates awareness and support for The Trevor Project’s mission and vision: to end suicide, address mental health crises in the LGBTQ youth community, and create a world where all LGBTQ young people see a bright future for themselves.
What you’ll do
- Organize and lead Scrum ceremonies.
- Oversee and manage scope, timeline, quality, goals, and deliverables that support business goals.
- Build a trusting and safe environment where others feel comfortable raising issues and providing feedback, with an emphasis on productive conflict resolution and problem-solving
- Prepare and present reports on the progress and success
- Coordinate activities with other teams across the program
- Partner with and support the Product Managers
- Participate in the Scrum of Scrums and partner with other Scrum Leads
- Coach the team to higher levels of maturity at a pace that is sustainable and comfortable for the group and organization
- Ensure groups are held accountable to agile SDLC (Software Delivery Life Cycle) tenants and their internal working agreements, including use of appropriate tools, standards, and best practices
- Promote and demonstrate core agile principles of collaboration, prioritization, team accountability, and visibility
- Ensure the team tracks and communicates progress and metrics to the appropriate resources.
- Support and empower the team to make appropriate commitments through story selection and task definition.
- Empower the team to self-organize around achieving their commitments
- Identify and remove any impediments/distractions that interfere with the team’s ability to deliver against their commitments
- Challenge and enable the team to improve continuously
- Other relevant tasks, duties, or special projects as assigned
APPLY HERE
