by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Senior UX Researcher
at Pax8
Global HQ – United States
Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a“perfect”candidate, so we don’t look for the right “fit” – instead, we look for the add.We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points.Webelieve in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
Product at Pax8:
Pax8’s product team leads the industry in defining what the global cloud product marketplace will be. We achieve this through collaboration, focus on business value, and pragmatic execution.
To ensure that what we’re building is easy-to-use, engaging, and sustainably monetizable, we’re passionate about collaboration across Pax8 and with our partners. We clear barriers by compulsively assessing cost-benefit to ensure that highest priority products can be brought to market quickly—and that we’re leading the field in cloud-based SaaS distribution. And we solve both user and business problems pragmatically through short incubation and frequent iteration. We build innovative products that demonstrably drive partner and customer acquisition, conversion, and retention, and bring our users clear, top-tier benefits.
Position Summary:
As a Senior UX Researcher, you are a strategic thinker with a passion for uncovering multi-method customer insights that inspire and inform design, and make our digital experiences as strong as possible. You play a pivotal role in prioritizing, defining, executing, delivering, and communicating research findings to Pax8 teams that will ultimately help drive strategy and product direction. You will help the team connect business strategy and KPIs with rigorously-collected insights that create new exceptional experiences, as well as optimize existing experiences for our multiple types of end users.
You will own research projects end-to-end for their team of designers, product managers, engineers, and executives or will help guide fellow colleagues with conducting their own research via our research democratization program. Moreover, as the newest member of our growing research team, you will help us optimize our methodologies, tools, and process as we strive to improve our craft and systematically deliver breakthrough insights.
Essential Responsibilities:
- Partner with Product Owners, Product Managers, UX Designers, Customer Experience stakeholders, and other Pax8 team members to understand customer needs and opportunities
- Lead high-level, strategic research initiatives utilizing innovative research methods and experiments to help drive product direction for the organization
- Own the user research process throughout the product lifecycle, from problem definition and research planning to synthesis and stakeholder buy-in.
- Create and maintain your research roadmap in partnership with product, UX, marketing, and CX teams.
- Effectively communicate and evangelize design thinking throughout the organization with compelling storytelling.
- Further grow an informed and empathetic organization by strengthening our understanding of our customers and evangelizing research insights throughout the company.
- Actively contribute to UX Research processes and documentation.
- Increase research efficiency by contributing to the optimization of tools, processes, and workflows with the research team
Ideal Skills, Experience, and Competencies:
- At least six (6) years of Research experience
- End-to-end experience with all aspects of user research (study design, recruiting, moderation, analysis, reporting)
- Experience working with stakeholders to understand their needs and translate them into study designs and research questions
- Excellent communication, presentation, and analytical skills; the ability to communicate complex concepts clearly and persuasively to different audiences within Pax8
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration autonomously
- Ability to formulate specific, answerable, and practical questions
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
- Experience with remote testing tools
- A strong desire for creative problem-solving with a positive attitude
- Excellent time-management skills
Required Education & Certifications:
- Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Title: IT Change Management Manager
Location: United States
Full-Time
Remote – USA
Job Details
Description
About the Position
The IT change manager will be responsible for ensuring that the impact of new or upgraded IT systems and projects is managed in an effective way to ensure the delivery of desired business outcomes. The IT change manager will work with the larger IT team to support and guide them through the required steps to implement systems related change. The change manager will help to articulate the way in which the changes will affect the users on a day-to-day basis.
The successful candidate will work with multiple partner organizations to ensure effective delivery of change while building relationships that support the delivery of the integrated IT systems.
The IT change manager will lead the change management stream for specified IT projects and must ensure that the change work stream for each project level is managed in an effective and efficient manner to achieve the successful delivery of the stated business objectives for each project, at all times working within the principles of the change management approach.
The change manager also runs the internal change management effort and has an ongoing role as a business liaison manager for their assigned business unit.
Functions
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Support the design, development, delivery and management of communications.
Conduct impact analyses, assess change readiness and identify key stakeholders.
Complete change management assessments.
Identify, analyze and prepare risk mitigation tactics.
Identify and manage anticipated resistance.
Support and engage senior leaders.
Coordinate efforts with other specialists.
Integrate change management activities into project plan.
Evaluate and ensure user readiness.
Manage stakeholders.
Track and report issues.
Define and measure success metrics and monitor change progress.
Support change management at the organizational level.
Manage the change portfolio.
Coordinate and manage all pre-change communications including conference calls, meetings, etc.
Report to senior management the success and/or failure of changes upon completion of all change windows.
Establish defined change windows for customers/operations.
Monitor the change process and have clear, well defined escalation for change related issues.
The change manager must ensure that each project is effectively delivered into the relevant business areas by means of carefully planned and coordinated change management programs. Specifically, the IT Change Manager will:
Ensure each different business area is sufficiently prepared for the impact of the new IT systems as and when they are ready to go live’, and;
Ensure there is sufficient support available for the new system to operate in business as usual’ state.
Must ensure that the change work stream is managed in an effective and efficient manner. Principally, the IT Change Manager will be challenged with ensuring the successful delivery of the stated business objectives for each project.
To ensure any change risks or issues are highlighted in good time to the appropriate management.
To ensure the delivery of any allocated project change management requirements.
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Lead Solutions Engineer
Location: United States
Full-Time
Remote – USA
About the Position
The Lead Solutions Engineer responds to the customer RFP (Request for Proposal) with an effective logistics solution by drawing upon data analytics, industrial engineering, design engineering, an understanding of IT WMS (Warehouse Management System) functionality, knowledge of Operations, and the ability to present/correspond directly to the Customer effectively and succinctly.
Functions
- Select the best methods to store the customers product safely and efficiently
- Estimate the square feet needed for real estate to start a search for a building with the correct ceiling height.
- Industrial Engineering: process mapping, value stream mapping, process design, space planning and layout design (using CAD), index and scope creep measurement, and inventory & slotting assessments.
- Create warehousing workflows and process on how to receive, pick, pack and ship customer goods based on the requirements
- Build labor standards and align IT WMS to support warehousing workflows and processes
- Select the appropriate material handling equipment to work with the solution
- Based on solutions selected, price the solution in the pro forma. Utilize Kenco Pricing model to process data, and coordinate with Real Estate, IT and HR for additional pricing data.
- Understand cost structures (Cost +, FVR [Fixed-Variable-Reimbursable], Unit Rates), Operations (shift structures, seasonality, direct vs. indirect ratio, staffing and training, etc.), and basic financial concepts and company thresholds.
- Apply labor rates of job classes to the hours from the processes and the rates for the management team and coordinators/clerks that support the direct labor
- Acquire costs for the storage equipment, forklifts, IT hardware, building improvements, etc.
- Adjust the pricing to the customer template. Obtain client profile data from sales department.
- Support the sales team with a description of the process, innovations used in the solution, and continual revisions.
- Present pricing proposals to internal and external customers. Present pricing information clients in a way that commands their confidence.
- Visit customer sites for gathering information with discretion and confidentiality
- Ability to assess the effectiveness of processes already in place
- ROI analysis
- Report billable hours to appropriate accounts in a timely manner
- Participate in operational audits
- Level of pricing complexity: complex.
- Pricing strategies: Cost +, FVR, Unit
- Pricing Multi-site and Scenarios: Yes.
- Material Handling Equipment (MHE): All traditional MHE and Robotic.
- Systems/Processes: MOST (Maynard Operation Sequence Technique: time standard process), Generate Requirements
- Training Others: Model, Pricing, Multiple Scenarios, Automated Solutions, All MHE, WMS Requirements
Qualifications
- Bachelor‘s degree in Industrial Engineering from a four-year college or university
- 8+ years of experience and/or equivalent combination of education and experience.
- MS Project experience.
- CAD
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Engineer, Payment Services
(Remote)
- Employees can work remotely
- Full-time
Company Description
The Payment Engineer will be responsible for development, operations and support of the core commerce platform as well as microservices that enable seamless and relevant digital commerce experiences across all customer touchpoints (web, mobile, iOS and Android). Role will also support development, operations and support of core store payment processing.
In this role, you will work closely with business and technology stakeholders, internal technology teams and external technology partners that support the digital commerce and stores platform, it’s development and operations. Additional responsibilities include technical leadership, mentoring other team members, and leading projects.
What Will You Be Doing?
- Responsible for implementation of technical projects that affect all Abercrombie & Fitch consumer digital & store experiences
- Build and maintain features within A&F’s Digital Commerce and Stores ecosystem including technologies such as Spring boot micro services.
- Implement rapid changes to meet changing business and marketing requirements
- Ensure that implementations meet required scalability and reliability standards for A&F digital and store operations.
- Analyze and diagnose any issues which may impact performance or availability in the eCommerce environment and Stores environment.
- Develop functional and technical documentation on assigned projects
- Work in a team environment, supporting the team goals and improving engineering practices
- Work closely with organizational stakeholders, technology partners and other members of the Digital Engineering & Architecture team to ensure timely completion of deliverables
- Write high quality code that meets the performance, scalability & security standards
- Troubleshoot issues with business partners and support teams
- Follow agile-scrum software development methodology by participating in the daily stand-ups, sprint planning, backlog grooming and sprint retrospective meetings
- Continuously improve IT platforms based on retail technology trends to support business strategies
What Do You Need To Bring?
- Bachelor’s degree in IT, Computer Science, Engineering or a related field
- 3+ years of experience in a related field with at least 2 years of ecommerce experience and/or store payments experience.
- Experience in technically supporting eCommerce implementations on common platforms such as WebSphere/HCL Commerce Suite or commerce tools is a plus
- Experience with web architecture and IT security best practices (SOX, PCI)
- Experience in card present, card not present, and alternative payment technologies is a required.
- Experience in design and development of microservices based backends using Spring Boot.
- Experience in modern server-side technologies like REST, JPA, Kafka, Swagger etc.
- Experience in GraphQL java or Netflix DGS is a plus.
- Experience with writing unit tests and API tests
- Experience in all phases of the software development life cycle, including analysis, design, unit test, system test, deployment and production support
- Critical thinker with the ability to develop completely new problem-solving approaches and formulate innovative solutions
- Proven interpersonal communication skills, both written and verbal
- Excellent technical, analytical, and customer service skills
- Ability to think and react in a high-energy, fact paced environment
- Ability to rapidly learn new software and maintain competency with technologies
- Ability to work flexible hours
- Personal Attributes: Self-starter, Collaborative, Curious, Strong work ethic, Highly motivated, Team oriented
APPLY HERE
by Ronald Barron | Oct 4, 2023 | Uncategorized
Job Description
Senior Software Engineer
locations
Remote, USA
time type
Full time
job requisition id
R230000008013
The Senior Software Engineer will be a highly experienced results-driven person who is focused on delivering best practices data solutions using the Spark Framework.This person will be able to make an impact on improving our operational processes.
In this role, the successful candidate will help R1 develop products from ideation to implementation. You’ll work with a software engineering team to build the architecture, design and implement new features and take the lead to launch new products.
Responsibilities:
Seeking a Senior software engineer able to deliver state of the art solutions using the Spark Framework and Scala in Azure Databricks. The selected candidate will bring their advanced analytical and problem-solving skills to provide support in enhancing business operations.
- Consult with the development team, product team, business process owners, customers, users and constituents to develop and analyze customer requirements.
- Lead large projects, anticipating infrastructure and architectural needs before they arise
- Research, adopt and advocate for new technologies.
- Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget.
- Ensure that process design documents are prepared, maintained, and updated to align to processes and operational workflows.
- Build automations that are efficient, well structured, maintainable & easy to understand.
- Complete thorough testing of automation in training/production environments.
- Support existing processes and implement change requirements as part of a structured change control process.
- Create and document test procedures and scenarios for all pre-production phases.
- Work collaboratively with operational and technical teams to deliver projects by assigned deadlines.
Required Qualifications:
- 8 – 10 years of software development experience, with a primary focus on writing new code to deliver, new functionality and enhancements.
- Collaborate with other developers in the team and product managers on daily basis to identify the right technical solutions that achieve product goals
- Proficient in writing clean, readable, and secure code.
- Feel comfortable participating in 2-week sprint development cycles.
Technical Skills:
- Strong knowledge of Spark Framework and Architecture
- Experience developing applications usingScala in Azure Databricks
- Experience in testing data processing/transformation code in a big data environment, with knack for optimizing DAGs
- In-depth knowledge of usingAzure Data Factory to build orchestration pipelines
- Familiarity withMicrosoft Azure stack(App Services, Azure Storage Accounts, App Insights, Data Factory and Databricks).
- Working knowledge of .NET / C# would be desirable
- AzureDevOpsandCI/CDpipelines
Desired Qualifications:
- A Bachelor’s degree in Computer Science or equivalent
- Experience in developing Healthcare applications.
- Passionate about software and quality
- Microsoft Azure certifications would be preferable but not mandatory.
- Able to quickly learn new systems and technology.
- Familiarity with Azure DevOps and CI/CD pipelines
APPLY HERE
