by Ronald Barron | Oct 27, 2023 | Uncategorized
Job Description
Title: Sr. Software Engineer I – React
Location: Remote
Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, Accu-Trade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we’re obsessive about the employee experience. We are among the top 20% being declared Best of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
About the Role
Essential Job Functions & Responsibilities (including, but not limited to):
- Development of new features in multiple applications that make up our Modern Retail suite of tools
- Writing high quality, clean code that is paired with automated unit and integration tests
- Taking new features through the entire development lifecycle, working in conjunction with our product owner to define the feature, develop it, and test it
- Refactoring of non-ideal code in our applications
- As a senior engineer you will be expected to be a thought leader and mentor to less senior developers in your area of expertise
Required Skills & Experience:
- Bachelor’s degree in related field or commensurate combination of education and experience.
- 4+ years of professional experience with front-end technologies; including React, Redux, Webpack.
- Mastery of JavaScript, HTML, and CSS/SASS/Styled Components.
- Professional experience with Typescript
- Strong understanding of asynchronous programming
- Experience with performance debugging and benchmarking
- Experience with testing frameworks, such as Jest
- Experience with Git version control.
- Understanding of CI/CD.
- Strong attention to design detail (UI/UX).
- Strong verbal & written communication skills.
- Strong documentation skills.
Highly Desired:
- Professional experience working with NodeJS or PHP
- AWS Cloud Architecture experience
- Ability to surface technical debt issues and develop a plan for resolution
- Experience working remotely and/or distributed teams
- Experience with embedded web applications
APPLY HERE
by Ronald Barron | Oct 27, 2023 | Uncategorized
Job Description
Title: Engineering Manager, Managed Services
Location: Home based – Worldwide
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
Engineering Manager
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
As an Engineering Manager you will:
- Manage a growing engineering team to optimise the quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team with respect to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
The successful Engineering Manager candidate will have:
- Bachelors (or equivalent) education in a technology field
- Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration, Ubuntu/Debian a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Travel to team and company events and customer meetings, roughly 20% or less
APPLY HERE
by Ronald Barron | Oct 27, 2023 | Uncategorized
Job Description
Title: Senior Service Designer
Location: Remote, Contiguous US
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 11,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022.
Senior Service Designer
Alma is seeking a mission-driven Senior Service Designer to join our team. You will be focused on designing services and workflows that support mental health providers in growing a thriving private practice and people seeking high-quality, affordable care. The ideal candidate is someone who believes that great design requires collaboration, curiosity, and comfort with complexity, and is excited to evangelize a new Service Design practice at Alma.
What you’ll do:
- Use human-centered and participatory design methods to build a strong understanding of current-state processes and articulate a future vision for our services.
- Build service design and design thinking artifacts (eg., service blueprints, user journeys, flows, and process maps) to achieve buy-in on the problem and solution
- Collaborate with partners in Operations, Product, Marketing, Sales, and Legal to drive progress on key company-level initiatives and improvements to our policies and services
- Understand and advocate for user needs by leading foundational research studies (interviews, surveys, ethnographic research) and testing service concepts
- Facilitate workshops and co-design sessions
- Gather and incorporate feedback from teammates and stakeholders
- Help establish Service Design as a function within our Product Design team by establishing processes, defining an engagement model, and educating stakeholders
Who you are:
- You have 5+ years of experience in service design, design strategy, human-centered design, ideally in a complex industry (eg., healthcare, government, finance, education) or a two-sided marketplace
- You have a portfolio with case studies that demonstrate a deep understanding of user needs and your creative problem-solving skills
- You are a curious, ambitious, empathetic, and strategic designer. You’re a total pro in Human-centered and Service Design methodologies and deliverables.
- You use digital design tools (Figma, Sketch, Framer, React) to articulate your ideas and produce artifacts (eg., Service Blueprints, flows)
- You have demonstrated experience in user research, including planning studies, moderating sessions, and synthesizing insights into actionable recommendations
- You are highly autonomous in your work. You’re comfortable working in a fast-paced startup environment, making decisions without all of the answers in front of you, and evangelizing the practice of Service Design to those unfamiliar with it.
- You believe that well-designed products and services are accessible and usable for all. Your work reflects that philosophy.
- You are passionate about Alma’s mission and the future of mental health care
APPLY HERE
by Ronald Barron | Oct 27, 2023 | Uncategorized
Job Description
Title: Senior Product Manager (Ecosystem)
Location: United States, Remote
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera (formerly WELL Health) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable.
Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually.
Our award-winning culture: In 2021, Artera was named #10 on the Forbes list of America’s Best Startup Employers, as well as being named one of Deloitte’s Fast 500 (#133). Artera was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In in 2022, and has been ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.
SUMMARY
Artera’s Product organization is seeking a talented Senior Product Manager to focus on our Ecosystem products. This is an individual contributor role who will report into one of our Directors of Product Management. We are looking for an experienced Product Manager who has owned the full product lifecycle for a software product. We are looking for someone with strong technical skills as this role will focus on owning products related to: third party integration development, partner pipeline management, API infrastructure & development, developer portal and EMR integration & configuration. This is a dynamic role with a lot of opportunities to learn and grow.
RESPONSIBILITIES
- Work collaboratively with your triad team (Engineering, Product, and Design team members) to drive the quarterly plan forward
- Develop and implement the go-to-market plan for existing and new Ecosystem products, working with all stakeholders to execute and measure results
- Stakeholder Management: Effectively manage key stakeholders, influencing internal decisions, and aligning product strategies with organizational goals
- Market Research and Customer Discovery: Conduct in-depth market research, customer discovery, and competitive analysis to inform product decisions and strategy
- Customer Research: Work directly with customers to develop a deep understanding of their needs and workflows, and create innovative solutions that improve the user experience for patients and staff
- Customer Adoption: Develop and implement strategies to drive customer adoption, ensuring our products meet the needs of our diverse customer base
- Customer Outcomes: Track and manage customer outcomes, ensuring our product aligns with customer needs and expectations
- Systems Thinking: Demonstrate a holistic understanding of the product ecosystem, considering the interconnections and dependencies between various components and stakeholders
REQUIREMENTS
- Deep experience being a Product Manager at a SaaS company
- Experience with Ecosystems OR experience building external facing APIs
- Demonstrated successes bringing products to market
- Strong communication and collaboration skills; able to work well with all teams and levels of an organization
- Strong organizational and prioritization skills
- Highly analytical and takes a proactive approach to problem solving
APPLY HERE
by Ronald Barron | Oct 27, 2023 | Uncategorized
Job Description
Title: Customer Success Manager
Location: Remote – USA
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come do the best work of your life at Boulevard.
The Customer Experience group is responsible for launching, supporting, and strengthening business relationships with Boulevard customers. As a Success Manager, you will partner closely with the most sophisticated and successful self-care businesses in the nation to ensure they are realizing the incredible value of our platform. You will actively manage a portfolio of customers, share insights to shape the future of our overall customer experience and play a vital role in Boulevard’s long-term growth and success.
What you’ll do here:
- Guide and support customers through proficiency and adoption of each product purchased
- Monitor customer health and critical metrics and take corrective action when necessary
- Ensure customers are receiving the most value from their partnership with Boulevard through business reviews and account planning
- Build and maintain healthy relationships, creating a high-caliber experience to ensure customer satisfaction and to minimize risk of churn
- Advocate for customers and surface their feedback to continuously improve Boulevard’s offering
- Identify opportunities for selling additional products and services to help our customers accomplish their business needs
- Be a mentor and resource to new hires and other members of the Customer Experience Team
What you’ll need to thrive:
- Experience – 3+ years of managing multiple accounts with a track record of success. Prior experience as a Salon Manager, Spa Director, or similar role is a plus.
- Technical aptitude – You’ll learn Boulevard’s technology platform, communicate with contacts of varying technical savvy, and offer creative solutions for customer needs.
- Business Acumen – Understanding what it takes to run a small business is critical to support and advise our customers. Prior experience as Salon Manager, Spa Director, or similar role is a plus.
- Effective EQ – Team player with a multi-faceted communication style and sophisticated interpersonal skills. You’ll need to deliver direct messages with empathy and an eye on the long-term relationship.
- Artful balancing– Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail and providing exceptional customer service.
- Get-it-done energy – Success managers are self-starters who embrace change and challenge in our entrepreneurial, fast-paced environment.
- Joy for data – Comfortable analyzing customer metrics and providing data-driven recommendations.
APPLY HERE
