Manager, Engineering

Job Description

Manager, Engineering (Remote)

locations

USA – Remote

time type

Full time

job requisition id

R15524

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large scale distributed systems, processing over 1 trillion events a day with a petabyte of RAM deployed in our Cassandra clusters – and this traffic is growing daily. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to developing and shaping our cybersecurity platform. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

As an Engineering Manager in CrowdStrike’s Production Systems Automation & Development team, you will lead a group of gifted software development engineers responsible for the creation and refinement of tools used to deploy and manage CrowdStrike’s private cloud-based infrastructure.  

What You’ll Do:

The Engineering Manager will play a key role in shaping the architecture and implementation of a stable, scalable and flexible production environment for a growing hyperscaler.   As the Engineering Manager, you’ll be responsible for the workload management, well being, and professional growth of the engineers on your team. You’ll help foster an open and collaborative environment while enhancing the support systems utilized to enable your team’s success.

If you are interested in building and leading a high-performing team tasked with solving new and interesting challenges, this is the job for you!

What You’ll Need:

MS in Computer Science or related field and/or equivalent work experience

7+ years of experience in software engineering as an Engineer, Technical Lead or a Technical Manager, with at least 2+ years of experience in a hands-on managerial role.

Solid design and problem-solving skills with a demonstrated passion for engineering excellence, quality, security and performance.

Strong cross-group collaboration and interpersonal communication skills working with variety of roles including engineering, product management, project management, etc

Experience with shipping high-quality software in a cloud environment.

An energetic self-starter with the ability to take ownership and be accountable for deliverables.

Experience working with remote teams and individuals and a demonstrated track record of mentoring and developing software engineers. 

Broad knowledge of modern software development methodologies utilizing CI/CD pipelines, peer code reviews, automated testing, container orchestration systems (such as Docker or Kubernetes) and version control systems (such as git).

A strong understanding of the software development lifecycle (SDLC) from both a process and tools (such as Jira) perspective, including experience planning, tracking, delivering and managing multiple projects.

United States Citizenship is necessary to retain access to resources in AWS GovCloud (NO Clearance necessary)

Bonus Points:

Professional experience writing scripts/applications for automation, tools, dashboards, and/or alarms utilizing the Go programming language

Exposure to the Twelve-Factor App methodology

Experience working within a large-scale production environment and developing/troubleshooting applications across functional teams

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Quality Improvement Manager

Job Description

Quality Improvement Manager



Quality Assurance

Remote

 • 

ID:2015160

 • 

Full-Time/Regular

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

The Quality Improvement Manager is responsible and accountable for leading key components of the WellSense Quality Performance Improvement Program including consultation regarding clinical and operational quality improvement initiatives. The Quality Improvement Manager is assigned to the New Hampshire and/or Massachusetts contracts. The Quality Improvement Manager is responsible and accountable for clinical quality improvement initiatives which comply with contractual obligations, regulatory requirements and accreditation standards. As applicable, this individual will provide support for process and operational improvements related to clinical initiatives within the Quality Department. They also oversee quality improvement initiatives by program management involving significant cross-functional interface complexity, risk and cost. Additionally, they have the ability to evaluate project/program options and to make recommendations that meet overall business objectives, as well as work with leaders at all levels throughout the company to ensure the success of the program and compliance with all contractual obligations.

Our Investment in You:

  • Full-time remote work
  • Competitive salaries
  • Excellent benefits

Key Functions/Responsibilities:

  • Serves as Quality Management subject matter expert to the medical and/or behavioral health (BH) programs and executes new strategic quality initiatives designed to support corporate goals including NCQA accreditation
  • Provides day-to-day oversight of quality improvement needs in all products and quality requirements
  • Chairs the workgroups and committees which oversee progress with all corporate, regulatory, and contractual quality improvement initiatives
  • Ensures the Plan meets contractual (e.g. EOHHS, DHHS, EQRO, NCQA and other regulatory/ accreditation bodies) requirements for medical and/or BH related quality improvement projects:
    • Develops detailed project plans and timelines for performance improvement project implementations and reviews
    • Facilitates large multidisciplinary project teams and smaller sub-teams so that each performance improvement project has appropriate outcome metrics, measures of success, and interventions that are specific to meet expectations
    • Generate supporting documentation for new project proposals, including internal and external reports
  • Works with clinical/quality, data analytics team and others as needed, to ensure that data needs are identified and incorporated into the process including performing data analysis as needed
  • Serves as the liaison with vendors, as appropriate; to incorporate vendor data into assigned regulatory and/or internal reports
  • Prepares timely submissions for assigned projects, and responds to regulatory inquiries regarding submissions
  • Represents the Plan at state Quality Management meetings as needed
    • Solicits internal input in preparation for external meetings
  • Coordinates the submission of all regulatory and quality related projects so that they are submitted on time and complete
  • Develops and implements a process to utilize internal and external data sources, including quarterly reports, monthly management reports and population studies to identify interventions and potential topics for performance improvement projects initiatives
  • Manages day-to-day quality processes including document preparation, literature reviews, and web–search requiring a high degree of independent decision-making
  • Regular and reliable attendance is an essential function of the position
  • Other duties as assigned 

Qualifications: 

Education Required: 

  • Bachelor’s Degree in nursing, health administration or related field or the equivalent combination of training and experience
  • Master’s Degree in Social Work, Behavioral Health, Public Health, or related field preferred 

Experience Required: 

  • 5+ years progressive experience in health care / managed care
  • In depth knowledge of and experience with clinical quality management and related business goals and practices within related areas preferred
  • Experience with Medicaid/Medicare recipients and community services preferred
  • Prior experience with NCQA preferred
  • Experience in project development and / or health policy preferred
  • Lean Six Sigma or CPHQ training preferred

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Project Manager II, Strategic Initiatives

Job Description

Project Manager II, Strategic Initiatives



Operations

Remote

 • 

ID:2015140

 • 

Full-Time/Regular

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Our Investment in You:

  • Full-time remote work
  • Competitive salaries
  • Excellent benefits

The Project Manager II (PM) is responsible for facilitating the execution of projects that support WellSense’s strategic goals and objectives. The PM II works with project teams throughout the lifecycle of a project, from Ideation through Closure. They are responsible for the scope, schedule, resources and budget of assigned projects, and are accountable for project documentation and communication. 

Project Managers support the business owner in delivering the project’s benefits, and work closely with the project sponsor and project team to define and execute the work required to deliver the project’s benefits. The PM coordinates and oversees the execution of the project management plan, including scope, schedule, resource, budget, risk, stakeholder and communication elements.

Successful candidates will have the ability to exercise strong leadership and collaboration skills, manage complex project plans, help the organization adopt PM best practices and identify opportunities to continuously improve delivery in our dynamic business environment. 

Key Functions/Responsibilities:

  • Collaborate with the business on chartering of new projects. Develop project management plans to support each new initiative.
  • Ensure scope clarity and requirements definition. Manage the scope throughout the project life cycle to ensure alignment to the business objectives.
  • Understands finance, planning, forecasting, and personnel to effectively manage team staff and business issues/linkages. Develop forecast and budget for assigned projects.
  • Drives the development of project plans and work breakdown structures (WBS) to clarify the work and schedule.
  • Critical Path Development – Identifies all activities (not deliverables) based on WBS, identifies all dependencies, creates a network diagram, estimates the duration of each activity, and calculates the Critical Path.
  • Drives execution activities to realize project objectives. Manages project schedule and timelines to meet critical path milestones.
  • Dependencies Management – Creates a log of all the project dependencies, logs the constraints (scope, time cost) including the major dependencies and the constraints as risks. Monitors, communicates, and reports.
  • Manages project resources throughout the project lifecycle. Monitor activity against the resource plan, and mitigate risks related to resource constraints.
  • Utilize project and office tools to develop utilization reports; communication documents; level I and II analysis; status reports, and other necessary documents to smoothly manage a projects / programs.
  • Plan and deliver project communications as part of the stakeholder management plan. Ensure team awareness and engagement.
  • Work with the business to identify any project closure transitions and execute appropriate hand-offs to operational leadership.
  • Prepare results-driven reporting on the outcomes of a project at intervals following closure.
  • Performs risk assessment on assigned projects throughout the project life cycle.
  • Ensures proper Project Management artifacts (Project Plans, RAIDs, Status Reports, etc.) are complete and accurate.
  • Administer change control processes and leverage governance channels to ensure project stability and transparency.
  • Create and maintain project repositories, archives, and documentation, and maintain a high level of organization.
  • Proven ability to effect change, meet business goals, and monitor progress.

Supervision Exercised:

·       This role does not have supervision responsibilities.

Supervision Received:

·       Direct supervision from a Manager is received weekly.

Qualifications: 

Education Required:

  • Bachelor’s degree in Business Administration or an equivalent combination of education, training and experience.
  • Completed advanced project management education curriculum.

Education Preferred:

·       Possesses valid PMP or equivalent experience.

·       Six Sigma Certification (Green / Yellow) or equivalent experience.

Experience Required:

·       3 – 5 years of project management experience.

·       Successfully managed projects with 10 or more FTEs through full project lifecycle.

·       Average duration of projects is 1,500 – 3,500 hours.

·       Has professional knowledge of market segment/industry.

Experience Preferred/Desirable:

·       Hands on experience with PPM tools and software (Plan View / Project Place, Asana, Microsoft Project, etc.).

·       2+ years’ Experience with a Health Plan, or other Healthcare Experience.

·       2+ years’ Experience with Medicaid or Medicare managed Health care or health plan.

·       Experience in SAFe Agile methodology.

Required Licensure, Certification or Conditions of Employment:

·       Successful completion of pre-employment background check.

Competencies, Skills, and Attributes:

  • Demonstrated Learning Agility.
  • Demonstrated critical thinking skills having identified and solved business problems.
  • Excellent interpersonal and communication skills (both verbal and written) required to effectively maintain strong working relationships with internal and external colleagues.
  • Communicate and collaborate with internal and external department stakeholders.
  • Excellent at facilitation and relationship management skills. Actively engages stakeholders and team members to encourage collaboration, and uses stakeholder analysis & management tools to enable open dialogue.
  • Understands the relationship of their project to the business unit’s portfolio and strategy.
  • Earn the trust of business / project owners.
  • Demonstrates resilience & resourcefulness while operating in a matrixed, fast-paced environment.
  • Demonstrated ability to be flexible and adapt to changing priorities.
  • Demonstrated ability to perform in a complex matrixed environment across departments.
  • Actively dialogues with key stakeholders to ensure clarity & understanding of expectations. Regularly checks-in to ensure expectations are being met/exceeded.
  • Effectively works across and among 4 or more business units and functional teams to drive results
  • Actively seeks engagement from team members, and reinforces roles and responsibilities throughout the project lifecycle.
  • Able to analyze situations quickly and assess impact to prioritization.
  • Collaborates with team members to consider viable options and gain consensus on action required. Able to quickly adapt to new directions and absorb changes in stride.
  • Able to summarize complex issues and processes simply and effectively, and to communicate across the project team clearly using engaging language.
  • Advanced understanding and application of complex Change Management.
  • Ability to translate data, results and information into engaging executive summaries and power point presentations.
  • Demonstrated ability to assess complex problems and weigh potential actions for feasibility and value.
  • Demonstrated organizational and time management skills. Detail-oriented and able to produce deliverables at a high level of quality & consistency.
  • Possesses working knowledge of enterprise strategy and able to apply that understanding to influence or guide project stakeholders.
  • Extensive knowledge of project management industry and trends.
  • Able to lead / facilitate discussion of complex topics in a way that is inclusive and supportive of all participants.
  • Leads discussions in a way that builds trust and inspires action among the audience.
  • Able to manage and influence others.
  • Strong focus on service to internal and external customers. Recognition of the enabling nature of project management.
  • Ensure the timely execution of project tasks and deliverables by supporting the project team and assisting in navigating roadblocks to progress.
  • Serve as a trusted partner to the business / project owner. Work with the project team to find solutions to project problems or roadblocks.
  • Identify areas of concern or constraint, and actively advocate within the PMO and the Business for needed project resources, decisions, etc.

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Project Management Associate

Job Description

Project Management Associate

locations

Remote United States

Remote Canada

time type

Full time

job requisition id

R2526

Job Description:

Project Management Associate 
Remote (CST/EST) 
 

Our Marketing team is seeking a collaborative, energetic, creative, and organized Project Manager Associate to support our visionary projects. In this role, you’ll drive business outcomes, identify and mitigate risks, and ensure the timely completion of projects.  

As our Project Manager Associate, you’ll partner with internal stakeholders to better understand their requests, objectives, and serve as the primary point of contact for project updates. You’ll also work closely with cross-functional teams to manage the project lifecycle and make certain their business needs are met.  

This great opportunity is ideal for someone who thrives on collaborating with others, communicates effectively, and is passionate about creative project management. In this position, you’ll be able to leverage your ability to plan and prioritize work, manage tasks at different project stages, and demonstrate organizational savvy.  

What You’ll Do:  

Manage and coordinate the creative production of various types of collateral from initiation to closure: identifying goals, setting timelines for content and design, and coordinating stakeholder reviews and approvals  

Create detailed project plans, which include identifying key milestones, dependencies, and provide regular updates and communications to stakeholders/partners.  

Oversee creative materials projects for key areas of the business, including Life Sciences 

Track project performance, maintain internal status report, escalate any issues as need to management, and provide ideas on process improvement or efficiency 

Utilize project management tools to track, monitor, and provide team updates   

  
What You’ll Bring:  

Bachelor’s degree required (preferable in marketing, content management, or project management)  

1-3 years of relevant professional experience   

Strong critical-thinking and problem-solving skills  

Ability to quickly earn the trust of key stakeholders, set direction and execute in a highly matrixed organization 

Excellent verbal and written communication skills, creativity, and attention to detail     

Flexibility to adapt to new technologies and requirements  

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Senior Manager, Engineering – eCommerce

Job Description

Sr. Manager, Engineering (eCommerce)

locations

USA Remote

time type

Full time

job requisition id

R3523

Get your career started at eHealth

eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!

Sr Manager, Engineering (eCommerce)
 

At eHealth, our mission is to expertly guide our customers through their health insurance needs by matching them with personalized, and affordable health insurance plans. We connect our customers with quality, affordable health insurance through a proprietary marketplace offering Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual, family, small business, and ancillary plans from 200 health insurance carriers nationwide. By doing so, our vision is to be the nation’s leading and most trusted source of consumer purchasing of health insurance, ancillary products, and related options on our marketplace.


We are seeking a Senior Manager, Engineering to join the eCommerce Engineering team at eHealth. This role will help lead efforts to deliver the company’s next-generation eCommerce experience. The eCommerce experience team delivers consistent, high quality and intuitive user experience across multiple surfaces. This team develops essential pillars of the eCommerce experience – unified schema using backend-for-frontend pattern, a modern component library and style library that’s part of an organization-wide design system. Using Backend-for-frontend patterns implemented using GraphQL, this team delivers a modern and extremely flexible network layer for frontend to integrate with. Component library and style library enables delivery of high quality, consistent experience at scale. This team also establishes best practices, standards, and patterns for frontend development. The scope of this role includes multiple product areas – tools, shopping, and customer center.

How you will make an impact:

You have proven industry experience in software design and development. You are a solution-centric, results-oriented, and experienced Engineering leader. You will lead other engineers, architects, and cross functional teams in a collaborative environment to improve the overall quality while achieving timely delivery of projects and in a manner that champions eHealth’s culture. You have in-depth technical background and proven industry experience in software architecture, design, development, and testing. You are ambitious, talented, and driven to make the team and project successful.

Responsibilities

  • Being a hands-on manager, you will be responsible for both technical (60) and management (40) duties
  • Maintain a value oriented and business driven approach to project prioritization and resourcing
  • Collaborate effectively across teams and key stakeholders including Product Management, Product UX Design, Infrastructure, Business, other engineering teams
  • Provide technical direction to software engineers, ensuring timely, quality design and implementation of applications, business logic
  • Work with Application security and security compliance team to ensure application adheres to standards such as HIPAA
  • Document architecture using technical design documents
  • Enable and facilitate problem diagnosis and resolution in technical and functional areas
  • Encourage change, particularly on the side of engineering best practices, developer experience, and process improvements
  • Advance shift left for quality practices with activities such as unit testing
  • Establish and maintain effective communications and working relationships with cross-functional teams
  • Review the work of other engineers in a collegial fashion to promote growth, and to improve quality and engineering practices
  • People responsibilities – conduct 1:1 meetings, providing feedback, promoting personal development, establishing goals, and plan for career growth
  • Support production issues and lead Root Cause Analysis (RCA) efforts

Basic Qualifications:

  • 5+ years leading engineering teams
  • 8 to 11 years of professional software engineering experience
  • Experience in leading consumer facing engineering teams
  • Experience using frontend technologies such as VueJS, ReactJS
  • Experience in full stack JavaScript development
  • Experience leading multiple projects concurrently
  • Past experience as a lead engineer working in a scrum team
  • Technical skills: JavaScript programming, algorithmic thinking, data structures, Restful API, system architecture, TypeScript, component-based UI frameworks such as ReactJS, VueJS
  • Basic understanding of AWS or other cloud infrastructures
  • Excellent verbal and written communication skills
  • BS/MS in Computer Science or related field
     

Preferred Qualifications:

  • Experience with AB testing technologies
  • Experience using GraphQL
  • Experience with eCommerce business domain
  • Experience of working with cross-functional team such as – marketing, partners, SEO, security etc.
  • Experience with AWS cloud architecture and Postgres DB on AWS
  • Experience with Spring Boot on AWS cloud and ExpressJS
  • Ecommerce industry experience

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