by Ronald Barron | Apr 3, 2024 | Uncategorized
About the Role
Senior Analyst, Revenue Operations
Remote
About PebblePost
PebblePost is the industry leader in next-generation addressable marketing, enabling brands to engage decision-ready consumers across the online and offline moments that matter via Programmatic Direct Mail.
Fueled by billions of shared 1st-party identity, intent, and transaction signals, PebblePosts platform enables brands to quickly and easily engage addressable audiences with active purchase intent and measure performance across all points of sale with address-level accuracy. With these powerful audiences and analytics on their side, brands can build a sustainable marketing engine, creating impactful ways to engage consumers and fostering profitable growth with full-funnel solutions tuned to their data and goals.
About the role
The Revenue Operations Senior Analyst will be instrumental in driving accurate reporting, implementing Business Intelligence solutions, and ensuring optimal Salesforce functionality. With a focus on data, this role supports informed decision-making, enhances operational efficiency, and contributes significantly to the overall success of our organization.
You will report to the Vice President of Business Operations.
You will:
- Be responsible for delivering accurate reporting, covering various aspects from pipeline and customer lifecycle metrics to MQLs, ROI, close rates, renewal rates, and other relevant KPIs
- Helpdriveand execute the implementation of a Business Intelligence tool, partnering cross-functionally to gather requirements, conduct trainings, and provide long-term oversight of the tool
- Be the primary contact for Salesforce (SFDC) and handle any related requests as well as taking charge of SFDC maintenance to ensure the platform is up-to-date
- Create and manage Salesforce reports and dashboards to support data-driven decision-making
- Oversee existing and implement new Salesforce integrations and setups, including those with tools like ZoomInfo and HubSpot
- Design and implement SFDC automations and workflows to enhance operational efficiency, particularly targeting manual processes
- Maintaincontractlanguage, pricebooks, rate cards, and discounting, leveraging SFDC and Conga (integrated with SFDC) for streamlined processes
- Own data governance, emphasizing cleanliness and accuracy within our systems
You have:
- SFDC admin certification or 3+ years of experience with SFDC backend actively supporting tool administration at a marketing or advertising technology company
- Proficiency with object management, workflow/process builder, and setting up validation rules
- Built Salesforce reports and dashboards
- Experience using SQL to extract, analyze and manipulate data
- High proficiency performing analysis in MS Excel/Google Sheets
- Proven ability to collaborate and work cross-functionally, with the skill to translate business needs into effective technical solutions
APPLY HERE
by Ronald Barron | Apr 3, 2024 | Uncategorized
About the Role
IT Desk Analyst
at Misfits Market
Remote
Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.
We are looking for a Service Desk Analyst to join our team. As part of the Information Technology team, providing support for our operations and back-office employees.
You will provide first level support for PC’s/Laptops, Tablets, Video Conferencing Hardware, as well as printers for our Corporate Remote workers. Daily tasks involve the troubleshooting of problems, setting up new accounts, adjusting permissions on a variety of applications, setup of new systems, decommissioning of old equipment, various other tasks to support our rapid growth, as well as some project work.
This is a great fit for someone who is seeking a fast paced environment with an organization that is experiencing hyper-growth, while making a positive difference in the lives of all our customers. If this fits your career goals and sounds like an opportunity where you’d fit in, we’d love to have that conversation with you.
Skills & Requirements:
- Available to work Monday – Friday from 9am – 5pm Pacific Time – Required
- Windows OS – Required
- MacOS – Preferred
- Android OS – Preferred
- Familiarity with Mobile Device Management software – Preferred
- Comfortable working with Cloud Hosted applications – Preferred
- Cloud Provider Support (Google, Slack, etc) – Preferred
- Ability to work with minimal supervision – Required
APPLY HERE
by Ronald Barron | Apr 2, 2024 | Uncategorized
About the Role
Title: Content Designer II (WordPress)
Location: Baltimore, MD or Remote
JobDescription:
Fearless is looking for a Content Designer II to add to our diverse team of 250+ employees (and counting!).
What you’ll be doing
We’re looking to change the world by building software with a soul, and we want your help.
The Content Designer II is a highly collaborative team member who is responsible for creating, implementing, and maintaining content solutions for complex products and services. They are experts at taking industry jargon and transforming it into simple, clear, and easy to understand content. They take an evidence-based approach to deliver and maintain content that is accurate, relevant, and consistent with organizational tone and voice. They conduct various research activities focusing on user needs, organization goals and information architecture to make informed content decisions.
We need your Content Design skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:
Responsibilities and Contributions
Organizational and Leadership Role
- Independently executes and implements solutions with minimal direction from senior Designers or team leaders.
- Coaches and mentors other Designers to develop their professional skills and improve the quality of their work.
- Strengthens Fearless content design community and fosters positive collaboration across the company.
Functional Role
Collaboration & Communication
- Builds relationships across organizations in order to identify and understand the needs of users and to influence decision-making.
- Collaborates with the team and customer to visualize outcomes, prioritize work, and craft requirements.
- Collaborates with Designers, Engineers, Scrum Masters, and Product Managers to guide design best practices within the team to ensure that the customer goals, user needs, and business needs are met.
Implementation
- Engages with Engineers and Technical Leads to implement content that meets design specifications and delivers business value.
- Incorporates evidence, data, and research into the content design process in order to make informed design decisions.
- Derives user-focused outcomes through quantitative and qualitative data.
- Develops, contributes, and implements style guides and design patterns to maintain consistency and elevate the overall quality of work.
- Determines the order in which content should be displayed through activities such as mapping user journeys, scripting sub-conversations, card sorting and competitive research, analysis, and iteration.
- Identifies and compares best processes and delivery methods to use, including measuring and evaluating outcomes.
- Evaluates current strategies to ensure business requirements are being met and exceeded where possible.
- Continuously reviews and maintains content to ensure it is accurate, relevant, and optimized for users and search engines.
- Crafts content that turns industry jargon into plain language that is clear and easy for users to understand.
- Creates, edits, and improves the content of products and services to make them easier to use.
- Leads the improvement of digital products and services through content design practices such as content reviews, content audits, and usability tests.
- Plans and conducts research activities such as user and stakeholder interviews, desk research, bench-marking of other products and services, and mapping user objectives in order to understand the needs, goals, and pain points of users and stakeholders.
Essential Skills, Experience, or Competencies
Must-Have Skills
- A minimum of 5 years of directly related experience
- Ability to obtain the required security clearance required for this project: Public Trust
- Experience writing content for digital platforms or experiences, such as UX copy, blogs, social media, and web pages.
- Ability to work collaboratively within a group, actively network with others, and provide varying feedback to the team at the appropriate time to ensure that discussions stick.
- Experience implementing and coaching others on content design best practices and standards.
- Ability to operate and manage work, strategically reason, build relationships, and influence others.
- Experience creating content that aligns with the federal plain language guidelines.
- Ability to authoritatively communicate and facilitate discussion around usability, accessibility, and content design.
- Ability to identify and communicate constraints and can work within them.
- Experience establishing, iterating, and documenting design patterns to solve problems.
- Experience creating content design standards and processes.
- Experience incorporating human-centered design methods into content creation.
- Experience conducting Flesch-Kincaid tests.
- Demonstrated understanding of how content should be displayed on a product level (systems thinking), flow level (journey mapping), and page level (information architecture).
- Experience managing and updating content on WordPress.
- Translating regulatory information in plain language.
Icing-on-the-Cake Skills
- Experience working in agile, including an awareness of agile tools and how to use them.
- Experience managing stakeholder relationships.
- Experience working with government customers.
- Active GSA Clearance.
APPLY HERE
by Ronald Barron | Apr 2, 2024 | Uncategorized
About the Role
Help Desk Specialist
- Latin America, Worldwide
- Remote OK
- Full-Time
- Software Development
Become an Outcoder as a Help Desk Specialist
We are looking for a Help Desk Specialist to provide technical support to users efficiently and accurately. You will be considered the firms front liner, solve fundamental technical problems, and support all assigned areas. The goal is to ensure that customer value is maintained to the standards set forth by the company.
What youll need to be successful:
- Proven working experience in providing Help Desk support
- Proficiency in English
- Working knowledge of help desk software, databases, and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
- BS degree in Information Technology, Computer Science, or equivalent will be a plus
APPLY HERE
by Ronald Barron | Apr 2, 2024 | Uncategorized
About the Role
Title: User Engagement Specialist
Location: Remote Remote US
JobDescription:
Step into a vital role as a User Engagement and Service Delivery Specialist. In this pivotal position, you will provide development support for use-inspired products and services by assessing user needs, conducting user engagement activities tailored to priority sectors, and translating user requirements into design specifications for product development.
Riverside is committed to advancing opportunities for minorities, Veterans and those who are differently abled.
Requirements
Provide development support for use-inspired products and services by assessing user needs and aligning development efforts with priorities.
Design and conduct user engagement activities tailored priority sectors, fostering meaningful collaboration.
Extract, define, and translate user functional requirements into design specifications for product development, ensuring alignment with user needs.
Develop and deliver user analytics, contributing to the assessment of project impact.
Document the effectiveness of a product suite in meeting user needs, providing insights for continuous improvement.
Required Skills:
Experience in development support for products based on user needs, ensuring the successful alignment of products with user requirements.
Strong user engagement and communication skills, fostering positive relationships with stakeholders and project collaborators.
Proficiency in translating user requirements into design specifications, guiding product development efforts.
Ability to document and analyze user engagement effectiveness, contributing to ongoing project assessment.
Qualification/Requirements:
Relevant experience emphasizing communication, business development, or related disciplines.
APPLY HERE
