About the Role
Title: User Engagement Specialist
Location: Remote Remote US
JobDescription:
Step into a vital role as a User Engagement and Service Delivery Specialist. In this pivotal position, you will provide development support for use-inspired products and services by assessing user needs, conducting user engagement activities tailored to priority sectors, and translating user requirements into design specifications for product development.
Riverside is committed to advancing opportunities for minorities, Veterans and those who are differently abled.
Requirements
Provide development support for use-inspired products and services by assessing user needs and aligning development efforts with priorities.
Design and conduct user engagement activities tailored priority sectors, fostering meaningful collaboration.
Extract, define, and translate user functional requirements into design specifications for product development, ensuring alignment with user needs.
Develop and deliver user analytics, contributing to the assessment of project impact.
Document the effectiveness of a product suite in meeting user needs, providing insights for continuous improvement.
Required Skills:
Experience in development support for products based on user needs, ensuring the successful alignment of products with user requirements.
Strong user engagement and communication skills, fostering positive relationships with stakeholders and project collaborators.
Proficiency in translating user requirements into design specifications, guiding product development efforts.
Ability to document and analyze user engagement effectiveness, contributing to ongoing project assessment.
Qualification/Requirements:
Relevant experience emphasizing communication, business development, or related disciplines.