About the Role
Senior Analyst, Revenue Operations
Remote
About PebblePost
PebblePost is the industry leader in next-generation addressable marketing, enabling brands to engage decision-ready consumers across the online and offline moments that matter via Programmatic Direct Mail.
Fueled by billions of shared 1st-party identity, intent, and transaction signals, PebblePosts platform enables brands to quickly and easily engage addressable audiences with active purchase intent and measure performance across all points of sale with address-level accuracy. With these powerful audiences and analytics on their side, brands can build a sustainable marketing engine, creating impactful ways to engage consumers and fostering profitable growth with full-funnel solutions tuned to their data and goals.
About the role
The Revenue Operations Senior Analyst will be instrumental in driving accurate reporting, implementing Business Intelligence solutions, and ensuring optimal Salesforce functionality. With a focus on data, this role supports informed decision-making, enhances operational efficiency, and contributes significantly to the overall success of our organization.
You will report to the Vice President of Business Operations.
You will:
- Be responsible for delivering accurate reporting, covering various aspects from pipeline and customer lifecycle metrics to MQLs, ROI, close rates, renewal rates, and other relevant KPIs
- Helpdriveand execute the implementation of a Business Intelligence tool, partnering cross-functionally to gather requirements, conduct trainings, and provide long-term oversight of the tool
- Be the primary contact for Salesforce (SFDC) and handle any related requests as well as taking charge of SFDC maintenance to ensure the platform is up-to-date
- Create and manage Salesforce reports and dashboards to support data-driven decision-making
- Oversee existing and implement new Salesforce integrations and setups, including those with tools like ZoomInfo and HubSpot
- Design and implement SFDC automations and workflows to enhance operational efficiency, particularly targeting manual processes
- Maintaincontractlanguage, pricebooks, rate cards, and discounting, leveraging SFDC and Conga (integrated with SFDC) for streamlined processes
- Own data governance, emphasizing cleanliness and accuracy within our systems
You have:
- SFDC admin certification or 3+ years of experience with SFDC backend actively supporting tool administration at a marketing or advertising technology company
- Proficiency with object management, workflow/process builder, and setting up validation rules
- Built Salesforce reports and dashboards
- Experience using SQL to extract, analyze and manipulate data
- High proficiency performing analysis in MS Excel/Google Sheets
- Proven ability to collaborate and work cross-functionally, with the skill to translate business needs into effective technical solutions