by Ronald Barron | Apr 17, 2024 | Uncategorized
About the Role
Marketing Systems Manager
at Wonders
Remote
About Us:
Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Wonders, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.
We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.
Wonders has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Wonders with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built Ins top companies to work for in 2023.
To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here! Helping Independent Restaurants Thrive.
What Were Looking For:
We are seeking a highly skilled and experienced Marketing Operations Systems Manager to join our dynamic team in a high-growth B2B SaaS company. This individual will play a critical role in owning, optimizing, and administering various marketing systems to support our multi-channel Marketing efforts, including SMS, Direct Mail, WeChat, Email, Paid Media, SEO, Social and other channels. The ideal candidate should have a proven track record in Marketing Operations, a strong technical background, and specific experience in managing systems for organizations.
Roles and Responsibilities:
- System Ownership:
- Take ownership of the Marketing technology stack, including platforms related to Website Analytics, SMS, Direct Mail, WeCom, WeChat, Email and other marketing channels.
- Ensure the seamless integration and functionality of marketing systems to support the company’s marketing strategies.
- Integration and Optimization:
- Integrate various marketing systems to create a cohesive and efficient marketing technology ecosystem.
- Continuously optimize system workflows and processes to enhance overall marketing efficiency.
- Data Management:
- Implement and oversee data management practices to ensure data accuracy, integrity, and compliance with relevant regulations.
- Collaborate with cross-functional teams to facilitate data-driven marketing initiatives.
- Platform Administration:
- Administer and configure marketing automation platforms such as Hubspot, Braze, and Sendgrid to support SMS and other messaging campaigns.
- Optimize Direct Mail platforms for targeted and personalized marketing efforts.
- Manage in integrations of marketing data and tools with Salesforce CRM and Snowflake
- Campaign Execution:
- Collaborate with marketing teams to execute multi-channel campaigns, with a focus on SMS, Direct Mail, WeCom, WeChat, Email, Paid Media, SEO, Social and other channels.
- Ensure campaigns are executed flawlessly, meeting quality and compliance standards.
- Performance Monitoring:
- Develop and maintain dashboards and reports to monitor the performance of SMS Direct Mail, WeChat, Email, Paid Media, SEO, Social, and other marketing campaigns.
- Analyze key metrics to provide actionable insights and recommendations for campaign optimization.
- Technology Evaluation and Implementation:
- Stay informed about emerging technologies and trends in marketing.
- Evaluate and recommend new technologies to enhance the capabilities of the marketing operations team.
- Training and Support:
- Provide training and support to marketing teams on the effective use of SMS, Direct Mail, WeCom,WeChat, and other channels.
- Develop documentation and best practices for system usage.
- Collaboration with IT:
- Work closely with the IT department to ensure the security and scalability of marketing systems.
- Collaborate on integrations with other enterprise systems(Slack, Snowflake, Lightdash, Salesforce, Revenue.io Totango) to maintain data consistency.
- Regulatory Compliance:
- Stay abreast of regulations and compliance requirements related to SMS and messaging platforms.
- Implement and enforce compliance measures to protect customer data and privacy.
- Vendor Management:
- Manage relationships with third-party vendors providing SMS Direct Mail, WeChat, Email, Paid Media, SEO, Social, and other marketing channels.
- Negotiate contracts, oversee service level agreements, and ensure vendor performance.
Qualifications:
- Bachelor’s degree in Marketing, Business, IT, or a related field.
- Proven experience in marketing operations and managing systems for companies heavily utilizing SMS, Direct Mail, WeChat, or other messaging platforms.
- Strong technical acumen with proficiency in marketing automation platforms, CRM systems, and messaging technologies such as Hubspot, Braze, Salesforce, Sendgrid, Google Analytics.
- Familiarity with regulatory requirements related to SMS and messaging marketing.
- Excellent project management skills and the ability to lead cross-functional teams.
- Strong analytical and problem-solving skills.
- Effective communication and collaboration skills.
APPLY HERE
by Ronald Barron | Apr 17, 2024 | Uncategorized
About the Role
Senior Product Designer, Voice
Remote USA, Remote Canada
We’re looking for an experienced Senior Product Designer to join our design team at Ada. Reporting to the Director of Product Design, this is an opportunity to do highly impactful work on a visionary product and make key contributions to our design team and what our customers experience.
The Voice team plays a critical role in delivering our product strategy. You wouldnt be alone in thinking that everyone just uses rich messaging apps these days, but in actuality 62% of inbound customer service interactions still happen over the phone, and the majority involve the familiar frustrating and ineffective tree-navigation headaches. This represents a massive opportunity for us. Our Voice product is poised to deliver the power of generative AI to this modality, improving our customers (and their customers) lives, and driving not only our vision and north star, but expansion and top line revenue growth as well.
Youll also join our product design team, a highly collaborative group that crafts simplified and intuitive solutions in a complex domain. Design is deeply important to our entire company, and we’ve had designers in key leadership roles, including at the executive level, from the very beginning. This has made design a core foundation of our company’s DNA, and we’re invested in making everything we produce meet those high standards of quality.
About You
- Solid experience with the entire product design process, from research and problem discovery through to detailed interaction and visual design
- Experience designing solutions that enable complex interactions and flows across multiple screens or touchpoints
- Familiarity working within and designing for systems, rather than isolated features
- An analytical and methodical approach to problem solving
- Strong communication and facilitation skills, and the ability to clearly express ideas, present your point of view, and give kind and direct feedback
- The desire to collaborate and prioritize building trusting relationships
- Comfort working towards measurable outcomes in a fast-paced and dynamic environment
- Ability and familiarity working within complex technical constraints
- Previous expertise with conversational or voice-based design will be considered an asset
- Experience working with AI or ML-based projects
Outcomes
- Own, along with your team, a large product area and translate vision, feedback, and ideas into high-quality product designs
- Collaborate closely with other designers, engineers, and product managers, as well as marketing, sales, and customer success team members
- Work with flexibility and autonomy to identify the most feasible design direction, process, and tools to use depending on project constraints and available data, while maintaining our standards of quality
- Design iteratively, from sketches to wireframes to high fidelity, to continually facilitate team alignment on design choices
- Make decisions with awareness of common practices like user research techniques, job stories, agile methodologies, content strategy, prototyping, and experimentation
- Regularly participate in or lead feedback and ideation sessions to continuously improve our design practices, frameworks, products, and company
- Have a focus on taking initiative, constantly learning, and working in a sustainable way
APPLY HERE
by Ronald Barron | Apr 17, 2024 | Uncategorized
About the Role
UX Designer, Information Technology
Job Locations US
ID 2024-2673
Role Required to be In-Office No
Telecommute Yes
Shift/Availability M-F 9:00-5:30
Overview
Are you motivated to maximize your unique talents and experience in a dynamic new career? ServiceLink, the unrivaled best in the mortgage industry, seeks an individual who thrives on innovative problem-solving to fill the position ofUX Designer. If you have a passion for pioneering creative solutions to complex design issues in a dynamic, rapidly evolving environment, this is the right job for you. The ideal candidate will enthusiastically promote our mission to consistently deliver the optimal product design and user experience. If you are eager to work with a diversely talented, high-performance team, we encourage you to apply today.
A DAY IN THE LIFE
In this role, you will
- Research, conceive, wireframe, sketch, mock-up, and prototype user interactions and interfaces for digital products from low to high-fidelity.
- Analyze business workflow diagrams and requirements, participate in product decision-making, and define innovative solutions to achieve product goals.
- Work with Product and Engineering teams and business stakeholders to translate fuzzy concepts into intuitive enterprise user experience.
Responsibilities
- Research, conceive, wireframe, sketch, mock-up, and prototype user interactions and interfaces for digital products from low to high-fidelity.
- Analyze business workflow diagrams and requirements, participate in product decision-making, and define innovative solutions to achieve product goals.
- Translate fuzzy concepts into intuitive product design and user experiences.
- Identify design problems and devise elegant solutions in a fast-paced environment.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Collaborate with other team members and stakeholders.
- Work with and contribute to a growing Design System.
- Champion new ideas and methods of accomplishing product goals.
Qualifications
- Educational background in Design, HCI, Interaction Design, Graphics, Psychology or related field, or equivalent professional experience.
- Three or more years of UX-design related digital product experience. Preference will be given to candidates who have experience designing complex enterprise solutions.
- Ability to work with product team and internal stakeholders to understand workflow processes and expectations and then design complete user experiences and interfaces that meet product vision and user needs.
- Proficiency in design software such as Adobe XD, Sketch, Figma, or the like, is a must, along with fundamental Adobe CC skills. Familiarity with Miro and Zeplin is helpful. Basic HTML5, CSS3, and JavaScript skills are a plus.
- Prior experience with creating process diagrams, information architectures, and user journey maps. Ability to navigate complex workflows and scopes.
- Ability to ask the right questions, challenge the status quo, and get to the core of a subject.
- Experience in using UX design best practices to design solutions, and a solid understanding of fully responsive design andWCAG 2.1 AA requirements.
- Understanding of user-centered design and testing methodologies, and usability and accessibility concerns.
- Ability to iterate your designs and solutions efficiently and intelligently, including prototyping in a design tool.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and stakeholders visually, verbally, and in written communication.
- Be passionate about all things Product/UX design and other areas of design and innovation. Research and showcase knowledge in the industrys latest trends and technologies.
APPLY HERE
by Ronald Barron | Apr 17, 2024 | Uncategorized
About the Role
Senior Data and Reporting Professional
Location:Nationwide
Location Type:Remote
Schedule:Full_time
About this job
Become a part of our caring community and help us put health first
Humana Healthy Horizons is in search of a Senior Data and Reporting Professional who can contribute towards shaping the strategy for Floridas Long-term Care, with a focus on constructing a robust plan ready for expansion. This role involves tackling complex scenarios where data analysis necessitates a deep evaluation of variable factors. It requires consolidating data from various sources to yield desired data elements. The associate will also be responsible for maintaining reporting forms, formats, information dashboards, and other data-driven resources. The role may entail creating specifications for reports based on business needs, determining the technical strategy for project elements, and accomplishing tasks with minimal supervision while having significant discretion in setting goals and approaches to assignments.
Humana Healthy Horizons is in search of a Senior Data and Reporting Professional who can contribute towards shaping the strategy for Florida’s Long-term Care, with a focus on constructing a robust plan ready for expansion. This role involves tackling complex scenarios where data analysis necessitates a deep evaluation of variable factors. It requires consolidating data from various sources to yield desired data elements. The associate will also be responsible for maintaining reporting forms, formats, information dashboards, and other data-driven resources. The role may entail creating specifications for reports based on business needs, determining the technical strategy for project elements, and accomplishing tasks with minimal supervision while having significant discretion in setting goals and approaches to assignments.
#LI-Remote
Use your skills to make an impact
Required Qualifications
- Bachelor’s degree or equivalent work experience.
- 5 or more years of technical experience in data reporting.
- 2 or more years of experience in SQL.
- 3 or more years of experience creating automated reports and self-service tools in PowerBI.
- Advanced Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards.
- Ability to link to external data sources, pass-through queries, data structure and relationship design.
- Experience working with big and complex data sets within large organizations and/or the analysis of healthcare data.
- Proficiency in verbal and written communication to senior and executive leadership
- Strong organizational skills and ability to manage multiple or competing priorities.
- Strong analytical and critical thinking skills.
- Must be enthusiastic about contributing to an organization focused on continuously improving consumer experiences.
- Experience working in a system analytics and/or data warehousing environment.
- Preferred Qualifications
- Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field
- Advanced proficiency in SAS and other data systems
- Experience with QuickBase
- Experience with Tableau
- Experience with Guiding Care
APPLY HERE
by Ronald Barron | Apr 17, 2024 | Uncategorized
About the Role
Senior Field Clinical Research Specialist
Location: MA-Boston
JobDescription:
Careers that Change Lives
In this exciting role as the Senior Field Clinical Research Specialist, you will be responsible for clinical trial site management, case coverage, and clinical trial data tracking. This is field based, customer – facing position. You will be the “front line” of Medtronic clinical study conduct at the site level, forming customer relationships that will ensure studies are conducted effectively and efficiently, in accordance with applicable laws and regulations.
Coronary & Renal Denervation therapies are a vital component of the Medtronic interventional cardiology portfolio. In addition to our core products that treat blocked coronary arteries, we are seeking to solve unmet needs in the rapidly growing field of complex percutaneous coronary intervention (PCI). We also are leading the way with the transformational renal denervation therapy, which has the potential to be a powerful tool in battling the global hypertension epidemic.
Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. It’s no accident — we work hard to cultivate a workforce that reflects our patients and partners. We believe it’s the only way to drive healthcare forward and remain a global leader in medical technology and solutions.
Location: Remote within the U.S.
- Ability to travel up to 75% domestically
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Provides field support for various clinical research studies by selecting sites, performing activation duties, setting up protocols, providing training, helping to enroll participants, supporting cases, ensuring quality data acquisition and performing study closure activities.
- Addressing clinical research site needs by maintaining frequent contact via email/phone/on-site visits with principal investigators, sub-investigators, and research coordinators.
- Responsible for gaining and maintaining knowledge of clinical sites in a given geographic area to best understand and assess investigators’ interests and capabilities.
- Provides continuous communication to in-house clinical trial leaders regarding the status and performance of multiple studies.
Other Responsibilities:
- Assist with overall successful conduct of assigned clinical studies consistent with applicable regulations, guidelines, and policies.
- Interface with representatives from key functional groups (Monitoring, Data Management, Research & Development, Manufacturing, Sales, Marketing, Regulatory Affairs, Legal, and European Clinical groups).
- Identify and mitigate quality risks and issues for assigned clinical studies, with oversight from study management. Oversee follow-up and resolution of site issues.
- Assist in control of device allocation, distribution and reconciliation.
- Assist with oversight of activities performed by Contract Research Organizations (e.g., CROs, core labs).
- Refer to Standard Operating Procedures (SOPs) and study management process for guidance on everyday study tasks.
- Participate in training to enhance knowledge base.
Must Have: Minimum Requirements
- Bachelor’s degree with 4 years of clinical research/clinical (e.g. field clinical research/clinical specialist/field clinical engineer) experience
OR
- Advanced degree with 2 years of clinical research/clinical (e.g. field clinical research/clinical specialist/field clinical engineer) experience
Nice to Have
- Hospital/clinical experience
- Experience in Good Clinical Practice (GCP) and regulatory compliance guidelines for clinical trials
- Certification from a Clinical Research Association (CCRP/CCRC)
- Experience at Medtronic or within the medical device industry
- Experience in the management of clinical devices
- Cardiovascular/cardiac rhythm management device training (e.g., pacemakers & defibrillators)
- Experience in a Cath lab, biomedical engineering, hospital/clinic or medical sales
- Experience in clinical studies and/or trial site management/protocols
- Experience collaborating with cross functional clinical partners/customers, physicians and/or medical sales colleagues in the healthcare industry
APPLY HERE
