Senior Engineering Manager, Spaces

About the Role

Title: Senior Engineering Manager, Spaces

Location: Remote – USA

About GlossGenius

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.

Over 70,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

About the Role

As a Senior Engineering Manager at GlossGenius, you are responsible for growing, managing, and mentoring a team of engineers within our product engineering organization. As an engineering leader, you will collaborate closely with engineering and product leaders and own your team’s technical strategy and roadmap.

Weve built a great product that empowers tens of thousands of solopreneurs and business owners to run and grow their businesses efficiently – customers love our product (4.7+ stars in the App Store!). As our customers continue to grow their businesses, our Spaces team is focused on developing new products to enable GlossGenius to grow with them!

This role reports to our Director of Engineering. You can work remotely from anywhere in the continental United States or from our office in NYC. Employees based in the NYC area will operate in a hybrid environment and should expect to be in office two days per week (Tuesdays & Thursdays).

What Youll Do

  • Be responsible for managing and growing a team of talented senior and staff engineers; you can view your team holistically and understand how to best utilize their skill sets, empowering them to deliver on their day-to-day engineering responsibilities as well as their long-term career aspirations.
  • Collaborate closely with product managers, designers, and other cross-functional teams to establish the long-term technical and product vision and the steps needed to get there.
  • Prioritize, plan, and ensure alignment across your team and other cross-functional business teams to execute on key initiatives and drive business impact.
  • Implement new and effective engineering processes that emphasize quality and progress on key product initiatives
  • Partner with recruiting to build a high-performing engineering team; you understand how to attract and retain top talent.

What Were Looking For

  • 7+ years of software engineering experience with 4+ years of experience as a people manager
  • Experience leading through other leaders; this can be through technical leads or people managers
  • Proven ability to collaborate with product/program managers, designers, and peers to build plans, set expectations, and successfully deliver new 0 to 1 products and features
  • A strong business acumen and customer-centric mindset, backed by data analytics skills.
  • Solid technical foundations: while this is not a hands-on coding role, you should still show sound foundational system design knowledge and be able to guide a team through a technical discussion
  • Ability to recruit and build high-performing teams to build the next generation of GlossGenius products!
  • Strong communication skills, both verbal and written
  • Previous experience as a frontend engineer or leading a full-stack / web-focused team is a nice to have.

APPLY HERE

Senior Integrated Marketing Manager

About the Role

Sr. Integrated Marketing Manager (Remote)

Remote Job

Sr. Integrated Marketing Manager (Remote)

We are looking for a Senior Integrated Marketing Manager for a global B2B technology company. This role will be responsible for the overall strategy, development, execution, and optimization of global integrated marketing demand generation campaigns. This role will collaborate with other campaign managers, product marketers, web producers, designers and copywriters, and field and program marketing managers to drive net-new pipeline within large enterprise organizations.

This is a 9 month contract (extensions possible), 40 hr/week, remote role in the US or Canada.

In the US, this is a W2 role as a Stage 4 Solutions employee. Health benefits and 401K are offered.

Responsibilities:

  • Develop quarterly campaign plans, define the creative and content strategy, and outline the tactics, budget, and resources required to achieve quarterly demand funnel targets.
  • Collaborate with product marketing, creative services, web, and marketing operations to translate messaging into campaign assets such as landing pages, display banners, email templates, etc.
  • Partner with social media, paid media, and demand generation programs teams to strategize, build, and implement tactics aligned with quarterly plans.
  • Collaborate with the field teams in North America, Asia Pacific, and Europe to assist with local campaign execution including coordination of localization and publishing campaign materials on the campaign resource library.
  • Regularly update key stakeholders, including sales and marketing leadership, on campaign plans, campaign materials, and results, obtaining and applying feedback and input as needed.
  • Continually track and report on campaign and program metrics, conduct return on investment analysis to determine the effectiveness of all marketing programs and optimize campaign efforts accordingly.

Requirements:

  • 8+ years of experience building, orchestrating, and implementing global integrated marketing campaigns for B2B technology companies.
  • Strong understanding of how to influence the buyer journey with messaging, content, and tactics.
  • Demonstrate strong written and verbal communication skills to optimally convey marketing messages, ensuring cohesive brand representation and alignment with personas journey stages.
  • Apply strong project management skills to thrive in a fast-paced environment, coordinating multiple marketing initiatives simultaneously, adhering to tight deadlines, and adapting quickly to changing priorities while ensuring successful project completion and delivery.
  • Proficiency in Google Workspace, and Salesforce (required)
  • Experience with Jira, Slack, and Asana, Marketo, Tableau, BrightTalk, and 6Sense (preferred)

APPLY HERE

Customer Success Partner, Team Lead

About the Role

Customer Success Partner, Team Lead

locations

Remote, United States

time type

Full time

job requisition id

REQ – 03008

Company : ABC Fitness Solutions

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Description

INTRODUCTION:

As a member of the Customer Success leadership team, you will support our colleagues & customers within the North America region with value delivery & success across ABC – Glofoxs boutique customer segment. You will be responsible for leading a team of Customer Success Partners that are focused on delivering value across the full customer lifecycle with a particular focus on Customer Onboarding. The role will drive success across a vital region of our organization North America.

The Team Lead plays a crucial role within Customer Success organization, providing essential support to CSPs ensure optimal customer outcomes while prioritizing key performance indicators such as onboarding efficiency and customer retention. Collaborating closely with their team, the candidate will enable a seamless customer experience, serving as a point of escalation for any customer issues and promoting robust internal cooperation between Sales and Post-Sales departments. Moreover, the role will be instrumental in training and developing team members, aiming to cultivate a group of high-performing individual contributors.

In addition, this role empowers the lead to oversee a smaller portfolio of customers and take charge of reporting and forecasting for their designated segment. The ideal candidate will be ambitious, commercially astute, and deeply focused on customer satisfaction. They should possess the ability to inspire their team and lead through exemplary conduct, embodying the core values of the company, including #GrowthMindset, #OneTeam, and #BestLife.

As we strategize for scaling and enhancing efficiency in 2024, this position will play a pivotal role in the evolution of Glofox, particularly as we refine our existing post-sale structure. The chosen individual will collaborate closely with regional leadership to drive comprehensive success within the post-sale journey

WHAT YOU’LL DO:

  • Oversee a segment of Glofox customers, including owning key performance indicators and managing a team responsible for customer relationships.
  • Spearheading continuous improvement in vital metrics for a core segment of Glofox customers, including – onboarding time to value, customer onboarded count, gross retention, client engagement, and product adoption.
  • Guiding, nurturing, and empowering a team of Customer Success Partners who will assist Glofox clients throughout their customer journey.
  • Collaborating with internal teams and customers to pinpoint optimization opportunities for customer onboarding workflows, ensuring an exceptional experience at every stage of the onboarding process.
  • Supporting gross retention across the team by providing advice on retention strategies, serving as a counsellor to team members, and acting as a point of escalation for customers.
  • Managing a select portfolio of assigned customers, driving success through product adoption, engaging key stakeholders, and effectively managing and mitigating risks using a value-driven approach.
  • Engaging and collaborating with leadership across the Technical Implementation team to continuously optimize working methods for customer migrations.
  • Coordinating with the Sales team to facilitate a seamless transition into the post-sale structure, including account assignment and escalation.
  • Identifying optimization opportunities for customer touchpoints to ensure a consistently excellent experience throughout the post-sale journey.
  • Partnering with Enablement & Product Marketing to oversee all customer training materials, adapting them to new product releases, and driving internal process enhancements.
  • Collaborating with management to establish feedback loops, surface performance and find ways to continue to optimize core Key Performance Indicators.

WHAT YOU’LL NEED:

  • Proven track record of consistently strong performance in your current position.
  • Previous experience in supporting a substantial volume of customers within an onboarding phase (35+) or managing a large customer portfolio (150+) as an individual contributor with KPIs focused on performance and retention.
  • Demonstrated proficiency in ongoing reporting and a solid understanding of forecasting methodologies.
  • Strong inclination to seek solutions for Glofox customers through a value-driven approach.
  • Exceptional written and verbal communication skills, including a history of engaging with and presenting to both internal and external stakeholders.
  • Exceptional organizational, scheduling, and time management abilities.
  • High emotional intelligence and interpersonal skills for effectively collaborating with diverse stakeholders, along with a commitment to achieving positive customer outcomes.
  • Evidenced natural leadership abilities, coupled with self-motivation, curiosity, and resilience.
  • Innate desire to foster meaningful partnerships with both internal and external stakeholders to promote continuous improvement in work methodologies.

APPLY HERE

Evening News Article Editor

About the Role

Evening News Article Editor

Weekend

DESCRIPTION

**This is a freelance, globalREMOTEposition.**

The editorial team at TheGamer is looking for a News Editor to edit and contribute dynamic articles to the news department starting between the hours of 2pm-4pm EST, with global candidates encouraged.

Through our articles, we seek to inform and surprise our readers with our news stories. We need to steer our writers to collect clear, attention-grabbing information with illustrative and original images. We want our readers to walk away from an article with something they never knew that will change the way they think about the gaming world.!

Job Responsibilities:

  • Editing and publishing news articles of with careful attention paid to SEO best practices (Responsible for publishing 20+ stories/week)
  • Paying high attention to detail for spelling, grammar, image quality, fact-checking and sourcing
  • Working under tight deadlines and submitting tasks on time
  • Working according to US hours (not limited to candidates residing within the US)
  • Being available to start an eight hour shift between 2pm and 4pm EST
  • Being able to work five days a week

Applicants must be highly motivated and possess the following requirements:

  • Relevant experience in journalism.
  • Broad knowledge of gaming history and culture.
  • A solid grasp of the English language and the ability to communicate niche ideas to a wide audience.

APPLY HERE

Video Editor and Producer

About the Role

Video Editor/Producer (Remote in the USA)

Remote

United States

Marketing

Full time

Description

Video Editor/Producer 100% Remote in the USA

PetLab Co. is the world leader in online ad creation in the pet supplement market with 50%+ market share, 9-figure revenue, profitable and rapidly growing with ambitious plans for global expansion. Were searching for a hands-on video editor/ producer who has generated over $500k+ from creatives on Facebook, Instagram, TikTok, Snap and Pinterest to join our creative team.

Youre not only fantastic at filming and editing both short and long-form content, but can quickly identify opportunities online to capitalize on meaning, you understand how to identify creative ideas but also film and edit them into commercially successful video ads/content pieces, working with a team to fine-tune the best scripts, content, and talent, and maximize the opportunity by constantly iterating creatives.

So, if you love 100% owning your creatives from A-Z, not just the editing aspect, but being accountable to ensure the script, hook, angle, etc. are all dialled in, and

  • Youre extremely analytical with filming and editing ads, understanding how to convince quickly in the hook.
  • Youre experienced in creating engaging content with strong video viewership.
  • You have a knack for filming and editing longer form content, like documentaries, films etc
  • You have exceptional experience with filming both macro and micro shots.
  • Youre completely addicted to your craft, constantly trying to improve your results

then please keep reading as you may be the perfect fit.

What are the Key Points?

  • Core Compensation: $50 $80,000 (base + bonus)
  • Location: 100% Remote in the USA (global team of 140+)
  • Benefits: Health/Dental/Vision/Disability/Life + 401k + 20 Days PTO
  • Hours: 8:00 a.m. to 5:00 p.m. ET (with some flexibility based on location)
  • Culture: Think Fast, Move Fast, Learn Constantly and Have Fun!
  • #1 Objective: Deliver Consistent, Profitable Scale

Who Will You Report Into?

Hello, my name is Michael Farah, Head of Innovation at PetLab Co., and I need your help. We started PetLab Co. in November 2018 because we saw an unmet need to offer safe, effective nutritional supplements to help pets have their happiest, healthiest lives. Since then, weve become the fastest growing pet health brand in the U.S., thanks in part to our rigorous approach to creative output and our focus on optimized ad content.

And thats where you come in. Weve built a highly efficient team of producers, and writers to develop cutting edge content. Split between fast-paced ads and long-form educational content for Youtube. We ideate, produce, film and edit key content to generate revenue first and educate our viewers second.

Whats the Ideal Candidates Background?

Were not just looking for any video editor, were looking for someone who is a true creative with the ability to convert ideas into profitable videos for Facebook, TikTok and Instagram ads and also maintain high viewership on Youtube someone who understands the importance of each line in a script, and can edit incredibly convincing ads but also produce and film live-shoots in a variety of locations.

Whats It Like Working at PetLab Co.?

Weve gone to great lengths to set up a data-driven culture wherein the best ideas win, regardless of where they come from. As a rapidly growing company, we prioritize finding people who can think fast, move fast and deliver fast while having fun at the same time.

To that end, heres what youll get access to when you join our team:

  • Clear Reporting Getting accurate and timely data is crucial to enabling you to do your job, which is precisely what our standalone data analytics team delivers
  • Collaborative Team There are no silos here, we all understand that to win, we must help each other out as necessary, doing things outside our normal jobs when needed
  • Scientific Rigor Everyone on the marketing team shares the same philosophy to attack every challenge with an experimental test-and-learn process to tease out success
  • Variety of Challenges Given were just entering our 5th year as a company and growing rapidly, the challenges keep coming with new products, promotions, categories, etc.
  • Refreshing Autonomy Expectations are always set high for anybody who joins the team, but so too is your autonomy to figure out how best to deliver against your objectives

Youll also find that everyone here listens if something isnt working, we respectfully call it out. If something is needed, those needs are heard. If theres something we can do better, lets hear it.

How Will Your Time Be Spent?

Heres an approximate breakdown of how youll spend your time while taking full ownership of your creatives.

  • 10% on Strategy Identifying new opportunities to develop with the team.
  • 20% on Producing/Filming Sourcing talent and filming with industry experts.
  • 70% on Execution Scripting, Producing, Filming or Editing creative ideas.

Requirements

  • 2 3 Years in creating online ads generating over $500,000+ revenue on Facebook, Instagram and TikTok
  • Full circle involvement from scripting ads to creating elements in after effects, youve had a part in each component of the content creation process.
  • Creative Extremely comfortable crafting and developing creative concepts but also translating them effectively to the team.
  • Think Fast, Move Fast Energized by a high-velocity, high-growth entrepreneurial environment with lots of creative freedom.
  • Driven to Excellence A natural end-to-end ownership mentality with a relentless inner drive to excellence that other people find energizing, inspiring and motivating
  • Exceptional Communicator A perceptive listener who quickly synthesize info and can formulate a methodical action plan that can be clearly articulated verbally and in writing

APPLY HERE