by Ronald Barron | Aug 7, 2024 | Uncategorized
About the Role
Director, Commercialization and Planning
Remote
Director, Commercialization and Planning
GeneDx is a patient-centric health information company that delivers personalized and actionable health insights that inform diagnosis, guide treatment and improve drug discovery. The company is transforming healthcare through its industry-leading exome and genome testing and interpretation, fueled by one of the world’s largest rare disease data sets. GeneDx is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care.
The Director of Commercialization and Planning is responsible for executing comprehensive go-to market plans aligned to business priorities and initiatives. The individual will partner with key functional areas, both within and outside of the commercial organization, and will require strong diplomatic skill — including knowing when to push back and when to dive in. S/he is a proactive problem solver, that uses customer insights and data to drive aligned strategies and plans.
Roles and responsibilities
- Develop business cases and/or briefs for each initiative, gathering and analyzing information from various sources and partnering with finance and sales to develop forecast when needed
- Drive aligned cross-functional plans grounded in the voice of the customer and supported with data
- Confidently drive effective cross-functional collaboration with ability to problem solve and influence without authority
- Lead the competitive insight mining process, facilitating the monthly cross-functional meeting, developing and managing action plans
- Manage and update relevant projects in project management system Monday.com to accurately reflect program tactics, status and owners
- Represent commercial in cross-functional program meetings, anticipating the needs of sales and customers and ensuring commercial requirements are well understood by cross functional partners
- Translate commercial requirements into documented requirements for product & technology teams and/or lab operations solution development
- Deep understanding of company business strategy and objectives, with ability to align projects and programs back to company goals
Qualifications and Skills
- Bachelor’s degree preferred
- 7-10 years of related, proven experience reflective of growing scope, responsibility and leadership in Project Management, Commercial and/or Operations roles
- Knowledge of healthcare and genetic testing space a plus
- Effective communicator and facilitator including written, oral, and presentation skills
- Demonstrated ability to lead by influence
- Demonstrates a sense of urgency, optimism and a “can do” attitude
- Detail oriented, analytical and data driven
- Proficient in MS Office products, Confluence, monday.com or related project management software
APPLY HERE
by Ronald Barron | Aug 7, 2024 | Uncategorized
About the Role
Director, Operations (Event Processing)
Remote, United States
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Culture
Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Lead with Grace, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world’s largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview
Verra Mobility is hiring aDirector of Operations(Event Processing) who will be responsible for the overall operational success of our high-volume event processing department. This leader-of-leaders has proven experience in leading manager-level staff and is someone who exercises good judgment and makes sound business decisions. A successful candidate will have a strong leadership foundation and be a self-starter who independently and successfully manages inventory levels along with ever-changing customer business requirements. A commitment to managing and motivating people while seeking enhanced process controls, continuous improvement, and metrics-based management is important to the success of the position. The candidate must place great emphasis on high quality work paired with efficient production while also, and especially, placing an even heavier emphasis on sustainable employee engagement. It is also essential that this leader has a true customer-centric mindset.
Essential Overviews
- Lead our event processing centers across the country (and overseas) and ensure inventory levels are healthy, SLAs are attained, and productivity is maximized.
- Recruit and manage a large staff in excess of 100 people while investing heavily in talent development; Manage performance to ensure high levels of productivity and quality.
- Manage outsourcing vendors and subcontractor relationships, holding them to the same high standards of productivity and quality that Verra Mobility requires of their processors.
- Serve as a key liaison and internal partner with groups like PMO, Implementations, IT, Engineering, and the Account Management teams. Work with internal departments to resolve issues, implement process changes and communicate solutions to client. Use technology to improve process and service model.
- Increase transactional processing effectiveness by identifying opportunities for improvement and designing/implementing solutions that improve throughput, quality and business profitability.
- Identify, implement, and manage continuous improvement through the application of Six Sigma, Lean, or other similar methodologies.
- Analyze operational and process issues; develop diagnostic and/or data tracking tools to measure defects; and make recommendations for cost efficiencies. Forecast operational results based on identified data trends.
- Create business strategies and propose implementation methods. Prepare business plans, budgets, and schedules.
- Create, maintain, and improve (if necessary) operations metrics and key performance indicators (KPIs).
- Invest heavily in activities that support creating and maintaining a department-wide “Win Together” culture with high employee engagement.
- Manage two operational P&Ls, which includes forecasting and capacity planning on an annual and quarterly basis.
- Manages projects and other duties as assigned.
Qualifications
- BS/BA degree in business or equivalent work experience
- 7+ year’s experience of increasing responsibility in operations, and/or business process in high-volume transaction processing environments.
- 5+ years of effective people leadership including demonstrated skills ranging from work direction, motivation, coaching/feedback, and developing assigned staff with the expected outcome of a consistently positive client experience and attainment of SLAs.
- Proven experience and effectiveness in being a leader-of-leaders with a strong track record in leadership development; Experience in leading Managers.
- Qualified candidates will possess exceptional statistical/analytical skills, exemplary problem-solving abilities and show initiative to get ahead of potential out-of-compliance processes, as evidenced by constructing and analyzing data to evaluate financial performance and transactional quality of complex business and systems processes to identify and monitor key performance indicators (KPIs) for the business.
- Proven track record of building and maintaining effective internal and external working relationships; Ability to have the tough internal conversations while maintaining positive relationships.
- Demonstrated business process engineering/re-engineering experience using Six Sigma, Lean or other formal process improvement methodology.
- Experience in design and execution of strategic plans.
- Excellent computer skills and proficient in Excel, Word, Outlook, and PowerPoint.
- Excellent verbal/written communication and presentation skills.
APPLY HERE
by Ronald Barron | Aug 7, 2024 | Uncategorized
About the Role
Director of Amazon Marketplace
Remote
Marketing /Full-Time /Remote
About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
About the role
As Director of Ecommerce Marketplaces, your mission is to build a profitable and growing business for Lovepop on Amazon. You are accountable for defining the long term strategy, maintaining a 18 month strategic roadmap, and actively managing the P&L of the business unit. You own all aspects of the customer experience on the platform including the product marketing on the listings, the brand store page experience, and the content shared through advertising and social initiatives. You own all the executional channel management including but not limited to catalog management, advertising management, everyday campaign planning, seasonal campaign planning, new product introductions, and inventory management. You partner with the product development team, merchandising, and Lovepop.com marketing teams to build an Amazon strategy that integrates into the broader goals of the organization. The role reports directly to the Lovepop CMO.
Accountabilities
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- Own Amazon marketplace strategy and financial planCreate a three-year vision that establishes a differentiated, sustainable, profitable, and growing business for Lovepop within the Amazon marketplace. Establish quarterly objectives with an 18 month view to build the capabilities and execute the strategy that achieves the vision. Build and maintain the annual financial plan that defines the expected financial results based upon current performance and investments being made towards the vision. Own reporting on the strategy, execution, and results across different stakeholders including the executive team and the board of directors. Own all resources allocated to the channel and be accountable for their ROI as well as the roadmap for ongoing investment.
- Own all facets of Amazon marketplace operations and planning Define accountabilities, processes, tools, and systems used to manage the Amazon business. Ensure the catalog is managed and optimized, new products are launched and settle at the top, advertising is effective and efficient, our everyday business thrives, and we capitalize on our seasonal opportunities with flawless planning and execution. Our account health, operational execution, brand registry, and inventory management are managed proactively where we can and with same-day responsiveness where we can’t.
- Own collaboration and cross-functional roadmapping to maximize the Lovepop opportunity and integrate our marketplaces strategy into the overarching Lovepop strategy.Partner with the product development and merchandising organization to optimize the assortment and price-pack architecture across marketplaces and other channels. Ensure products are well positioned to succeed in the marketplace. Partner with the marketing organization to align campaigns, strategy, messaging, and creatives across all Lovepop touch-points and in accordance to a centralized calendar gaining consistency for the customer and efficiencies from a centralized set of resources. Partner with the operations and technology teams to ensure Amazon SLA’s are operationally achieved, there is a roadmap in place for incremental opportunities, and ongoing investments consider the needs and advantages of the marketplace.
Qualifications
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- 8+ years of work experience
- 5+ years of Amazon marketplace leadership experience specifically for one or more brands in a 3P environment.
- Experience with revenue and advertising forecasting and P&L management experience.
- Experience in strategic planning. Has built a strategic roadmap, has delivered progress against it, and has delivered profitable growth.
- Strong written and verbal communication skills including building and presenting business strategy, analysis, and insights.
- Strong financial, merchandising, and planning analysis skills. Fluency with excel and managing a large SKU catalog (3000+ products). Fluency with BI dashboards.
- Skilled process builder and delegator.
- Incredible collaborator. Demonstrated ability to partner with peers and other stakeholders to build strategy, solve problems, and drive results.
- Independent owner and builder. Self-motivated to own their accountabilities.
APPLY HERE
by Ronald Barron | Aug 7, 2024 | Uncategorized
About the Role
Title: VP Account Management
Location: Remote
Job Description:
Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later InfluenceT), and Later, the best social media management platform (now Later SocialT) and first-to-market link in bio tool.
We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.
In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re now on a mission to build the world’s first Social Revenue Platform.
Later will be the first inclusive platform where social media managers, influencer managers, and creators can come together to collaborate on content. We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI.
As a trusted partner and go-to source for social media advice, we help create an engaged community for reliable performance and repeatable growth.
About this position:
We are seeking a dynamic and experienced Vice President of Account Management to lead and oversee our Enterprise, Mid-Market, and SMB account management teams. This role is crucial for ensuring exceptional client satisfaction, driving revenue growth, and maintaining strong client relationships. The position reports directly to the SVP of Customer Operations. The ideal candidate will have a proven track record in account management, have exceptional leadership skills, and a posess a strategic mindset.
What you’ll be doing:
Leadership and Strategy:
- Develop and implement the strategic vision for the account management department.
- Lead, mentor, and develop a high-performing account management team.
- Set and monitor KPIs and OKRs to ensure departmental goals are met or exceeded.
- Collaborate with the VP of Sales, the VP of Professional Services, the Head of Support, and the executive team to align account management strategies with overall company goals.
Client Relationship Management:
- Establish and cultivate relationships with C-level executives across top client accounts, becoming a trusted strategic advisor.
- Act as the executive point of contact for key clients, addressing any escalations, needs and concerns.
- Lead strategic conversations with clients, demonstrating a deep understanding of their business challenges, industry, and opportunities providing tailored solutions.
- Ensure client satisfaction through proactive communication and problem-solving.
Revenue Growth:
- Identify opportunities within your team for account growth and expansion.
- Lead the team to deepen engagement with current clients, driving upsells and cross-sells to contribute to an overall revenue increase.
- Lead the team in the expansion of existing holding companies into new brands and logos.
- Manage Net Revenue and Gross Revenue Retention.
- Develop and implement strategies to increase revenue from existing accounts.
- Step in and help close individual business when needed.
- Work closely with the sales and marketing teams to identify and pursue new business opportunities.
- Forecast quarterly retention targets.
Operational Excellence:
- Oversee the account management process to ensure efficiency and effectiveness.
- Manage the building and maintenance of team commission and incentivization plans to drive performance.
- Implement best practices and standard operating procedures for the department.
- Monitor and analyze account performance metrics to drive continuous improvement.
- Ensure compliance with company policies and industry regulations.
Collaboration and Communication:
- Collaborate with cross-functional teams, including sales, marketing, services, and customer support, to deliver exceptional client experiences.
- Influence Product Development with Client Feedback: Serve as a key liaison between the account management and product teams, ensuring client feedback directly influences the product roadmap.
- Communicate effectively with internal and external stakeholders.
- Provide regular updates to the executive team on account management performance and client feedback.
We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!
- 12+ years of experience in account management or client services, with at least 5 years in a leadership role, with a proven ability to lead transformations in account management teams, shifting to proactive engagement and revenue generation.
- Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree preferred).
- Industry-Specific Experience Or Background in SaaS, Marketing, and Influencer Marketing is beneficial.
- Experience in Influencer and Social Media Marketing industry strongly preferred.
- Knowledge and proficiency in Salesforce required.
- Advanced problem-solving and negotiation skills.
- Proven track record of managing and growing key client accounts.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strategic thinker with the ability to develop and execute long-term plans.
- Ability to analyze data and metrics to drive decision-making.
- Proficiency in account management software tools.
APPLY HERE
by Ronald Barron | Aug 7, 2024 | Uncategorized
About the Role
Senior Graphic Designer, Marketing
Remote
United States
Description
Company overview
Founded in 2007, Quimbee is on a mission to empower every legal journey. Our cutting-edge platform provides law students and legal professionals with the essential tools and resources they need for success. From expert-written case briefs and engaging video lessons to practice exams and multiple-choice quizzes, Quimbee is revolutionizing legal education and bar preparation.
The opportunity
Quimbee team members must be masters at what they do. Whether you are a brilliant legal writer, product leader, or subject-matter expert we look for the top 1%. As a senior graphic designer, you will lead the conceptualization of marketing strategies and design solutions from inception to execution. As the primarymarketing creative designer, you will drive the creation of marketing communications materials.
Key responsibilities
- Develop illustrations, graphics, animations, and storyboards following the appropriate brand guidelines.
- Develop visual concepts and layouts for digital campaigns including website graphics, social posts, emails, and digital ads.
- Develop comprehensive marketing creative strategies that encompass all phases of the campaign lifecycle, from planning to execution and evaluation.
- Conceptualize ideas for new design campaigns and marketing initiatives, and be able to present creative concepts and implementations to stakeholders.
- Create, edit, and optimize images using Adobe Creative Suite, Figma, and other design software.
- Translate marketing strategy into compelling visual content that engages and resonates with the target audience.
- Maintain visual consistency across all channels and deliverables.
- Provide ongoing creative direction to external vendors and agencies.
Requirements
- Bachelors degree in graphic design, fine art, or a related area
- 5+ years of direct response marketing experience
- Expertise in developing and managing digital marketing creative strategy
- Strong understanding of creative for paid digital ads, such as Instagram/Facebook, Google/Microsoft, YouTube
- Experience designing email, using a CRM such as Hubspot/Salesforce with knowledge of best practices for optimizing open, click, and conversion rates
- Proficient in Adobe Creative Cloud and Figma
- Bonus points for proficiency in After Effects
APPLY HERE
