Senior Accessibility Specialist I

About the Role

Sr Accessibility Specialist I-US Remote

locations

Ohio

Georgia

Philadelphia, PA

Missouri

New York

California

time type

Full time

job requisition id

R77548

Would you like to empower librarians, researchers, scientists, and students with user-friendly and accessible tools and products?

Are you ready to help us further drive our Digital Accessibility initiatives?

About our Team

At Elsevier, we help our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. Our team is comprised of experts in digital accessibility and user experience. We help design and test digital experiences so they can be used by everyone, including people with disabilities. Our team’s work spans over 20 years across more than 200 products/apps with a global user population. We are a growing team with a culture of collaboration, generously sharing and receiving accessibility knowledge inside and outside our company. We are passionate about designing experiences which delight end users and exceed the minimum standards.

About the Role

The Senior Accessibility Specialist conducts expert reviews of websites, mobile apps, and digital content to ensure accessibility. They deliver detailed lists and Accessibility Conformance Reports (ACRs). Using their expertise in WCAG, they guide designers and developers towards compliance including testing and validation of fixes. They apply their knowledge of user experience best practices and how people use assistive technology, to create better user experiences and identify opportunities for innovation.

Responsibilities

  • Producing the required technical documentation (VPATs) and squad coaching to support the eBook and eCommerce products covered under the European Accessibility Act
  • Maintaining a consistent schedule of VPATs/Audits to be completed once every 1-2 weeks and sharing with the relevant product partners.
  • Authoring product accessibility statements
  • Partnering with teams to include people with disabilities in the design and testing of our products.
  • Supporting dozens of teams through technical coaching, testing, and sign-off in achieving and sustaining compliance.
  • Keeping up to date with emerging trends, technologies, and best practices in UX and accessibility
  • Assisting customers and sales teams in resolving accessibility issues with products.

Requirements

  • Have experience in an accessibility specialist role supporting digital websites, apps, and content.
  • Have experience authoring over 10 Accessibility Conformance Reports/ VPATs
  • Have experience testing websites and native apps with screen readers, screen magnifiers, and other assistive technologies.
  • Demonstrate advanced knowledge of WCAG 2.1 success criteria and techniques.
  • Demonstrate knowledge troubleshooting accessibility problems on websites and mobile applications.
  • Demonstrate understanding of how people with disabilities use assistive technology.
  • Be comfortable working on multiple projects and with multiple team members concurrently.

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Lead Software Engineer

About the Role

Lead Software Engineer – 2239998

EMPLOYER: Optum Services, Inc.

JOB TITLE: Lead Software Engineer

Full Time

LOCATION: 11000 Optum Circle, Eden Prairie, MN 55344 (Telecommuting available from anywhere in the U.S.)

DUTIES: Develop technical specifications and design documents as defined in application/system designs and are clearly and comprehensively documented, understood and traceable to business requirements; Analyze and fix defects identified in testing, including root cause analysis; Partner with applicable groups to review and provide feedback on test plan and scenarios; Ensure organized source code control and release management; Engage with product and technology leaders to gain understanding of the business strategy, vision, and priority; Implement Agile software development and automation across all technology platforms; Support all phases of the SDLC and deploy code to higher environments and collaborates with other in support of the deployment plan; Identify solutions to non-standard requests and problems; Solve complex problems and/or conducts complex analyses; Provide guidance to the teams during product refinement, analysis, solution, and delivery of the work; Observe and update policies related to the Software Development Lifecycle (SDLC); Assist the AP and Feature teams in clearing large obstacles; Create business-enabling multiple technology roadmaps; Build web applications and RESTful web services; and Lead multi-faceted development Teams working on relevant technology. Telecommuting is available from anywhere in the U.S.

REQUIREMENTS: Employer will accept a Master’s degree in Computer Science, Engineering, Computer Information Systems, or related field and 2 years of experience in the job offered or in a computer related occupation. Position requires 2 years of experience in the following : .NET Core; C#, jQuery, SOAP, and JSON; XML for developing Web Applications; Angular or React; Typescript; CI/CD and test automation; MS SQL; Web APIs and (REST) based communication; and Azure Cloud.

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Product Support Specialist

About the Role

Title: Product Support Specialist – East Coast

Reports to: Product Support Manager

Location: Remote US, Eastern Time Zone

Compensation Range: $50,000 to $65,000 base, plus bonus and equit

Job Description:

What We Do:

Founded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don’t discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.

Huntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products, including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.

Join the hunt and help us stop hackers in their tracks!

What You’ll Do:

At Huntress, we have built a team that is focused on protecting our customers against cybersecurity threats. We value transparency, honesty, and going above and beyond to do the right thing.

We have a world-class support team built with individuals who provide best-in-class service to our customers. We take pride in our 98%+ CSAT rating and ticket close times within hours of submission. We’re looking to hire an individual who has a passion for customer support, a strong team-player mentality, and the willingness to become an expert in our technology and product offerings.

You’ll join a department that cares deeply about providing training and mentoring opportunities to our team members. Leadership provides regular coaching, mentoring, and training opportunities.

As a Product Support Specialist at Huntress, you will play a key role in interacting with our customers. You will have the opportunity to directly impact the bottom line by ensuring that we continue to deliver world-class support. This customer-facing role requires a customer-centric mentality, as you will be the first and primary point of contact for technical support. Our Product Support team works collaboratively and as one team in order to resolve customer inquiries as effectively and efficiently as possible, all while providing top-tier customer service.

Responsibilities:

  • Provide initial partner support and convey resolutions to customers
  • Walk customers through problem-solving processes and provide assistance
  • Assess customer issues and properly escalate incidents as needed
  • Follow up with customers, provide feedback, and see problems through to resolution
  • Utilize excellent customer service skills and exceed customer expectations
  • Recommend changes to internal and customer-facing documentation where needed
  • Continually grow your knowledge of internal procedures, the Huntress product, and customer environments

What You Bring To The Team:

  • Ability to adapt and pivot quickly to the day-to-day changes that hyper-growth companies experience
  • Highly collaborative mindset: being able to work together as one team to come to the best possible solutions for our partners
  • Considers themselves disciplined, with systematic problem-solving skills
  • Practical experience supporting Microsoft Windows Operating Systems, including familiarity with its directory structures, services, the registry, etc., and troubleshooting common system and application issues (knowledge of Powershell is a plus, but not required)
  • Practical experience with macOS, including familiarity with its directory structures, services, etc., and troubleshooting common system and application issues (knowledge of Terminal and Bash is a plus, but not required)
  • Experience configuring antivirus products and troubleshooting interactions between these products and specialty software
  • Is familiar with system configuration/management tools such as GPO, RMMs, AD, and MDMs; scripting these tools is a plus

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Web Designer

About the Role

Web Designer I

Virtual US

Full time

JR-017180

Website Designer I, Virtual US

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visitsolera.com.

The Role
The Website Designers’ primary role will be to assist in building modern, responsive, and functional automotive websites and digital graphics. Working with other senior experienced technical and sales professionals, this role contributes by delivering visual comps, prototypes, and final coding/uploading/testing on our proprietary platform.

This candidate should be extremely detail-oriented, comfortable working in a fast-paced environment, and able to communicate clearly and effectively. The right candidate is a resourceful multi-tasker who loves designing websites and digital graphics that are functionally and visually appealing. This is a full-time, virtual position that works alongside a team of designers, developers, and project managers.

What You will Do

At Solera, we believe in providing clarity and focusing on the primary responsibilities of the role. The priorities associated with this role are:

Major Areas of Responsibility:

  • Produces conceptual design for Website Themes for Franchise and Independent dealerships
  • Produces customized website designs for New Accounts build team
  • Maintains compliance standards according to franchise branding specifications
  • Prepares files and assets for website support and digital marketing requests
  • Collaborates with internal and external clients and vendors
  • Monitors and manages Salesforce.com case activities
  • Completes miscellaneous activities as needed

Primary Objectives:

  • Produces high-quality creative designs for responsive websites and digital marketing
  • Provides exceptional customer service for external and internal clients
  • Supports Operation’s Production team’s goals of efficiency, quality and on-time delivery

Specific Responsibilities of the Job:

  • Produces original Website Themes for Franchise and Independent Dealers
  • Produces website design templates for Sales and Build team use
  • Reviews and utilizes branding guidelines for franchise-based websites
  • Designs and builds layouts for independent dealer websites
  • Maintain and update existing themes with current model year images
  • Implement newly updated platform modules and functional tools
  • Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes
  • Produces personalized website designs for New Accounts build team
  • Participates in website kick-off and concept design meetings, if applicable
  • Conducts research for assets to meet component or project theme
  • Interviews internal clients to understand creative assignment parameters and goals
  • Translates design direction into creative solutions to attain project approval
  • Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and compliance standards
  • Uses feedback to modify designs to attain project approval
  • Executes Quality Control Checks for website post-launch
  • Produces graphic design Website Support for all live websites
  • Uploads, and/or manages assets including vehicle images, logos, advertising, video editing, etc. per franchise branding guidelines
  • Adheres to U.S. Copyright Laws and compliance standards when creating digital images
  • Applies designated naming conventions, file formatting, corporate branding and co-op guidelines to components, where applicable
  • Performs proofing and quality control checks on all components, including review for correct content, spelling, grammar, format, and requested changes
  • Prepares files and assets for Implementation for Websites and SEM
  • Creates new or refines existing dealership logos for website use
  • Supports website build process for graphics by meeting quality and load time requirements
  • Stores completed component and project files as required by departmental SOP
  • Performs pre-implementation activities prior to delivery of files for new and existing websites
  • Collaborates with internal and external clients and vendors
  • Provides direction and/or information to dealers submitting client-supplied artwork for production
  • Communicates design layouts with all clients or vendors involved to insure application compatibility
  • Works with internal and external resources to resolve production spec and formatting issues
  • Monitors and manages Salesforce.com case activities
  • Manages case workload using Salesforce.com Case Grid
  • Takes timely action to investigate and resolve case-related issues
  • Resolves cases within published service level agreement (SLA)
  • Provides regular updates on case status using Chatter
  • Elevates ongoing issues to manager
  • Completes miscellaneous activities
  • Creates and maintains standard operating procedure (SOP) documentation for specific jobs, programs or accounts supported
  • Supports testing of new systems, platform updates, products, or programs
  • Leads and/or participates in team cross-training

What You will Bring

Required Knowledge, Skills and Abilities:

• Degree or equivalent experience: AA or AAS in Graphic Design, Graphic Arts or Web Development; BA/BS/BFA plus two (2) years of on-the-job experience preferred

  • In lieu of degree, a minimum of four (4) years of experience in the digital marketing industry, ad agency, email, or website graphics environment, with a strong focus on website design, including one (1) year in the acting role of Senior Graphic Designer which includes the ability to complete all aspects of the job and cross-train others
  • Excellent understanding of design principles and branding standards applied to website architecture

• Expert/Excellent skills working with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat Pro)

• Strong organizational skills for specific file types and asset management

• Experience in HTML/CSS and responsive website designs a bonus

  • General knowledge of SEO and SEM campaign design

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Senior Application Security Engineer

About the Role

Title: Senior Application Security Engineer

Location: Remote

Category: Product & Technology

Job Description:

Summary

The Wikimedia Foundation is looking for an Application Security Engineer to join the Security team working to help protect Wikipedia and our other projects. You’ll be working with other developers and security engineers to create new security features, review the security of other people’s code, and help find and fix security bugs before they’re exploited.

YOU ARE …a smart security practitioner with experience building and auditing security features in large-scale systems. You understand the importance of testing and documentation, and common pitfalls in developing secure web applications. You must have a passion for the WMF mission. We do (almost) everything publicly, and volunteers can add arbitrary JavaScript to our site.

You will be working primarily on our MediaWiki platform which powers Wikipedia. As a top 10 website, we must meet stringent performance standards while addressing new security challenges such as supporting modern authentication technologies, detecting and preventing platform abuse from bots, and planning and rolling out improvements to our security architecture by defending against emerging security threats.

You are responsible for:

  • Triage and remediate reported security issues
  • Review and deploy features developed by the Foundation and community members
  • Work with other development teams to ensure that they make safe architectural and implementation choices
  • Constantly poke and abuse our software to find bugs before attackers do
  • Provide application security concept reviews and help socialize application security best practice
  • Provide support for application security incidents and operations

Skills and Experience:

  • +5 years of application security experience, including a thorough understanding of issues documented in the OWASP Top Ten and CWE Top 25
  • Strong understanding of modern, object-oriented PHP development
  • In-depth experience developing or auditing client-side JavaScript
  • Demonstrated ability to exploit and mitigate application-level vulnerabilities
  • Experience conducting software security reviews using a combination of source code inspection, manual testing, and automated scanning
  • Sensitivity to the security challenges faced by participants in a large, international project
  • Strong understanding of cryptography as applied to web application security (encryption, hashing, PKI management), including analysis and implementation
  • Experience using Linux at the command line for tasks related to web application development and deployment

Qualities that are important to us:

  • Patience in explaining security issues and their implications on privacy to non-technical audiences
  • Ability to maintain focus when working remotely

Additionally, we’d love it if you have:

  • Experience as a contributor in the Wikipedia or Wikimedia project communities
  • Experience contributing to a consensus-based open-source project
  • Experience developing, maintaining, or administering authentication systems

APPLY HERE