Technical Specialist in the energy sector

About the Role

Title: Technical Specialist in the energy sector- PAF Bolivia

Job Opening ID: 250185

Job Network : Economic, Social and Development

Job Family : Environmental Affairs

Category and Level : Consultants, CON

Duty Station : PARIS

Department/Office : United Nations Environment Programme

Job Description:

I. Output 1. NDC implementation plan for the energy, forests, water, and agriculture sectors: Bolivia, through the Plurinational Authority of Mother Earth (APMT by its initials in Spanish), is prioritizing efforts to achieve the 32 NDC targets in four sectors: energy, water, forests, and agriculture. This NDC implementation plan is the strategic and operational instrument allowing government institutions to integrate climate commitments and goals with prioritized actions in each sector and facilitate their fulfillment. Additionally, the Plan will allow the identification and analysis of financial, technical, and regulatory gaps in actions established in the NDC, and should take into consideration any relevant updates throughout the NDC 3.0 process. It will establish a detailed critical path for implementing climate actions and measure and monitor progress in achieving the NDC target. Product No.1 • One technical analysis of the existing regulations, governance structures (incl. stakeholder mapping), related plans and programs, available financial instruments, as well as the progress in the implementation of the NDC targets, especially for the energy sector in Bolivia while ensuring alignment with the NDC 3.0 update process. The analysis should include: (Activity 1.1 of the PAF project scope of work). Review of existing regulations: Identify and evaluate the policies, laws, and regulations that impact the energy sector, and analyze their alignment with NDC goals. Integrate updated data and methodologies from the NDC 3.0 process where available. Assessment of governance structures: Conduct a detailed mapping of stakeholders, including government institutions that are part of the Energy sector Working Group to understand their role in the implementation of the NDCs and their alignment with new roles or priorities identified under NDC 3.0. Analysis of plans and programs: Review national (PDES) and sectoral (PSDEI) plans, along with existing financial instruments, to evaluate their current and potential contribution to achieving NDC goals in the energy sector. Incorporate findings from the NDC 3.0 update process regarding gaps, opportunities, and subnational disaggregation of indicators. Progress in goal implementation: Complement and update the diagnosis of the status of energy sector goals (up to 2023). Including any updated baseline data or indicators proposed in the NDC 3.0. Propose solutions for additional data collection and necessary methodological adjustments to ensure alignment with the NDC 3.0 goals. Stakeholder consultation and document review: Conduct consultations with key stakeholders and perform a thorough document review, including government documents and grey literature, to support the analysis, ensuring consistency with inputs and findings from the NDC 3.0 process. Product No.2 • One analysis of the main institutional, technical, technological, and financing gaps, barriers, needs and priorities that may restrain the achievement of the energy sector NDC targets or hinder their effective implementation, including limitations in current roles, functions, and infrastructure, among others. This analysis shall be based on stakeholder consultations with both private and public actors and a desktop review of either government documents or peer-reviewed literature from academia or the development cooperation sector. Additionally, the analysis should identify opportunities to collaborate with women, youth, and indigenous peoples, and analyze how these groups can contribute to achieving the NDC energy targets. The analysis shall be informed by the energy roadmap being elaborated by the United Nations Development Program (UNDP), which is expected to include a previous identification of the means of implementation and desirable scenarios, level of technical and financial information, potential identification, prioritization matrix, and a work plan defining roles, responsibilities, and timelines. (activity 1.4 of the PAF project scope of work). Product No.3 • A workshop report of a stakeholder validation process for 100 participants from the energy sector, following the participatory methodology developed by the Senior Project Manager to review and validate the barriers, gaps, and needs analysis conducted in the framework of product 2. The technical report shall compile the feedback and comments received during the workshop to use as input for elaborating the energy sector NDC implementation plan. (Activity 1.6 of the PAF project scope of work). Product No.4 • One final version of the gaps, barriers, needs and priorities analysis that integrates the feedback and information collected during the validation workshop corresponding to Product 3. The final version of the analysis must be approved by the APMT. (Activity 1.6 of the PAF project scope of work). Product No.5 • One technical document that includes a description of the lines of action required for implementing the existing energy sector NDC targets. The lines of action should be framed in specific and measurable long-term goals in line with NDC commitments and short and medium-term objectives that are achievable and that serve as milestones toward long-term goals. Additionally, each line of action shall include a description of the enabling conditions necessary to implement them, such as concrete action plans, including specific activities, schedules, implementing partners, including leading government institutions and other relevant stakeholders, and necessary resources (institutional, financial, technological, technical and operational). The identification and description of the lines of action shall be based on the UNDP energy sector roadmap expected to be delivered to the APMT in Q3-2024 and the final version of the barriers, gaps, and needs analysis. (Activity 1.7 of the PAF project scope of work). Product No.6 • One technical report detailing the progress in developing a financing strategy for implementing the energy sector NDC targets. The technical report shall be based on the energy sector roadmap under preparation by UNDP, which will identify core elements for elaborating a comprehensive financing strategy. (Activity 1.8 of the PAF project scope of work). Product No.7 • One energy sector NDC implementation plan that includes the activities and sub-activities needed, the institutions responsible, the level of priority, the list of stakeholders that should be involved, the envisioned implementation plan for all activities, and the resources required to achieve them (institutional, technical, technological, and financial). The NDC implementation plan shall be based on the findings from products 1 to 6 and shall be elaborated through a gender-based approach. (Activity 1.9 of the PAF project scope of work). Specific tasks and responsibilities: 1. At the start of the contract, elaborate a work plan that details the expected chronogram to deliver all products. 2. Elaborate a database of all documents reviewed and a record of all meetings and interviews conducted. 3. Comply with all products in a timely and coordinated manner. 4. Ensure that all project deliverables consider the progress of the NDC Update (NDC 3.0), ensuring consistency with inputs and findings from the NDC 3.0 process. 5. Ensure that through the delivery of the products, the project meets its objectives and achieves its expected outcomes. 6. Provide technical inputs to the AMPT during the elaboration of the products and integrate all feedback received before submitting a final version. 7. Support the Senior Project Manager in developing a methodology to elaborate and validate the NDC implementation plan from the energy sector perspective. The methodology shall be based on the understanding of current national and sectorial climate change goals, the national climate change policies, and governance structures and shall include the development of workshops and events to facilitate the participation of different stakeholders involved in implementing the NDC (Activity 1.2 of the PAF project scope of work). 8. Support the Senior Project Manager in organizing and facilitating one initial technical validation workshop for the methodology developed in Activity 1.2 with the relevant institutional and sectoral stakeholders, as needed (Activity 1.3 of the PAF project scope of work). 9. Support the integration of findings and methodologies from the NDC 3.0 update process into the energy sector NDC implementation plan, ensuring consistency between updated targets, baseline data, and implementation activities. 10. Collaborate with the NDC 3.0 update team to identify opportunities for disaggregating energy sector indicators at the subnational level and ensure their alignment with national priorities and the monitoring framework. 11. Support the Senior Project Manager in conducting one workshop to train key stakeholders on current regulations for the APMT and the operationalization of Article 57 of Law 300 regarding the Plurinational Mother Earth Fund (FPMT by its initials in Spanish) to create enabling conditions for territorial investment and resource mobilization (Activity 1.5 of the PAF project scope of work). 12. Support the Senior Project Manager in conducting and facilitating one validation workshop for 100 participants on the NDC implementation plan elaborated (Activity 1.10 of the PAF project scope of work). 13. Support the Senior Project Manager in integrating the final version of the NDC implementation plan in the Partnership’s Online Plan tool to monitor and track NDC progress and the Partnership Plan Narrative (Activity 1.11 of the PAF project scope of work). 14. Contribute to identifying synergies between the energy sector NDC implementation plan and new NDC 3.0 targets, particularly in identifying financing pathways and technical solutions. 15. Attend the inception workshop and all other virtual and in-person meetings related to project execution. 16. Attend coordination meetings with the APTM and UNEP to provide insights related to the execution of the project from the energy sector perspective. This includes supporting the Senior Project Manager in preparing briefs and summarizing barriers identified, lessons learned, and best practices associated with project execution. 17. Support the Senior Manager in elaborating narrative progress reports to serve as inputs for elaborating progress reports required by the NDC Partnership and UNEP. 18. Ensure coordination with the different stakeholders relevant to the project to ensure high-level coordination in preparing all products. 19. Attend meetings at the Plurinational Authority of Mother Earth of Bolivia with sectoral entities or other stakeholders identified, as required by the Work Plan. 20. Support any other activity required by the APTM and UNEP related to the objective and scope of the PAF project.

Work Location

Home Based

Expected duration

6 months

Duties and Responsibilities

Throughout UNEP’s work, the Paris Agreement on Climate Change marks a turning point to an emerging climate regime that brings all the states and actors together to a new global platform to address the growing risks to our planet. According to IPCC reports, warming in the climate system is unequivocal, as is human influence. At a global level, Bolivia is among the countries most affected by the impacts of climate change throughout its territory and in its cultural, social, productive, energy, and industrial structure. The climate crisis poses high risks for human, economic, social, productive, and natural systems, and the negative ecological, economic, and social impacts are expected to be exacerbated. According to the 2021 Global Climate Risk Index (CRI), Bolivia is the tenth most vulnerable country globally, considering the impacts of extreme climate events and associated socioeconomic data. Historically, Bolivia has been exposed to floods and droughts. Approximately four out of 10 people live in flood-prone plots, and more than 16% of the population live in areas at risk of drought. During the last decade, Bolivia’s weather patterns have undergone significant changes: extreme rainfall, floods, landslides, and droughts have pushed the poorest and most marginalized communities beyond their ability to respond and have significantly affected the state of watersheds and other climate-sensitive landscapes. Poverty persists at 55% and is much higher in rural areas than in urban areas at 31%, concentrated in the Altiplano and Valles. Poverty can be attributed to poor access to land and services, both social and productive, and the marginalization of women in organizations and restrictions on women’s activities outside the home. Women continue to have less access to decision-making, training, and other services despite their growing role in production. Despite the confluence of the climate crisis and the socioeconomic conditions of the country, Bolivia has made efforts to advance towards a more comprehensive development with a growth in annual public investment in the last 14 years from 629 (2005) to 3,769 million US dollars annually (2019), highlighting that there is a more significant international commitment to confront the climate crisis, including managing losses and damages. Additionally, Bolivia has committed to reducing its carbon emissions and increasing its climate resilience by updating its Nationally Determined Contributions (NDCs), which maintains the characteristic ambition of the first document and commits Bolivia to take actions aligned with a trajectory consistent with the global goal of limiting the increase in global average temperature to 1.5 °C, with climate justice in the framework of the principles of equity and common but differentiated responsibilities and respective capacities, in light of national circumstances. At the same time, the actions resulting from the contributions raised in the update of the NDCs will increase the country’s adaptive capacity, strengthen its resilience, and reduce its vulnerability to the climate crisis. The NDC update also includes a commitment to greater transparency in monitoring the proposed adaptation, mitigation, and implementation goals. Through the Plurinational Authority of Mother Earth (APMT, given its acronym in Spanish), Bolivia is prioritizing efforts to achieve the 32 NDC targets in four sectors: energy, water, forests, and agriculture. Therefore, the country seeks support to elaborate a comprehensive NDC implementation plan as the strategic and operational instrument that will allow government institutions to integrate climate commitments and goals with prioritized actions in each sector and facilitate their fulfillment. Additionally, the Plan will allow the identification and analysis of financial, technical, and regulatory gaps in actions established in the NDC. It will establish a detailed critical path for implementing climate actions and measure and monitor progress in achieving the NDC target. Considering the above, UNEP and the government of Bolivia, through the APMT, designed the project “Develop the NDC implementation plan, including the integration of roadmaps, gap analysis, and financial strategy for prioritized sectors” for the Partnership Action Fund (PAF), funded by the NDC Partnership (Nationally Determined Contributions Partnership). The fund supports NDC enhancement and implementation by reinforcing technical expertise and capacities to address gaps in developing country members. The PAF will complement the NDC Partnership’s implementing and development partners’ existing support offerings to catalyze further climate action. Therefore, this project will support the implementation of the country’s NDCs for their transparency and legitimacy by elaborating a comprehensive NDC implementation plan focused on four prioritized sectors: energy, water, forests, and agriculture. In this sense, UNEP is recruiting a Technical Specialist in the energy sector in Bolivia to support the delivery of all project activities and deliverables from the water sector perspective. The consultant will be supervised by UNEP’s NDC Action Global Coordinator and will work at the APMT located in La Paz, Bolivia. The consultancy allows for a hybrid work model, enabling the specialist to work remotely for up to 50% of their time while participating in in-person activities such as meetings and stakeholder engagements as required. This arrangement will be coordinated and approved by the Director of Mitigation of the APMT.

Qualifications/special skills

ACADEMIC • Bachelor’s degree in environmental engineering, Industrial Engineering, Energy Engineering, Environmental Sciences, Political Science, or a closely related field (Required). • Postgrad courses in Environmental Management, Environmental Sciences, Renewable energy, Climate Change, Economics, Energy Policy, Political Science, or a closely related field (Desirable).

PROFESSIONAL EXPERIENCE • Minimum three years (3) of relevant work experience in climate change mitigation and/or adaptation in the energy sector (Required). • Proven knowledge of climate policy, climate finances, institutional arrangements, and/or legal and public policy to the energy sector in Bolivia. (Desirable). • Experience working with the public institutions in Bolivia related to climate change planning and energy (Desirable). • Experience integrating gender considerations into formulating, planning, and implementing projects or public policies will be considered an advantage. This includes designing gender-sensitive methodologies to collect and evaluate baseline data, evaluate products, and monitor project results where appropriate (Desirable). • Experience in preparing policy and strategy reports for national governments and in the technical review of national reports and relevant international documents. (Desirable).

LANGUAGE • Fluency in Spanish (Required). • Confident in English (Desirable).

SPECIAL SKILLS/KNOWLEDGE PROFESSIONALISM • Management of the gender, intercultural and human rights approach of indigenous peoples. • Management of Office tools and digital platforms. • Excellent writing and teamwork skills. • Proactive capacity, responsibility and commitment. • Excellent understanding of national climate change commitments. • Knowledge and understanding of theories, concepts and approaches relevant to climate change, indigenous peoples and adaptation planning. • Ability to identify, analyze and participate in resolving issues/problems. Ability to apply judgment in the context of assignments given, plan own work, and manage conflicting priorities. • Demonstrates professional competence and mastery of subject matter. • Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. • Is motivated by professional rather than personal concerns. • Shows persistence when faced with complex problems or challenges. • Remains calm in stressful situations. TEAMWORK • Works collaboratively with colleagues to achieve organizational goals. • Solicits input by genuinely valuing others’ ideas and expertise. • Willing to learn from others and supports final group decisions, even when they may not entirely reflect own position. • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

PLANNING AND ORGANIZING • Develops clear goals consistent with agreed strategies. • Identifies priority activities and assignments, adjusting priorities as required. • Allocates appropriate time and resources for completing work. • Foresees risks and allows for contingencies when planning. • Monitors and adjusts plans and actions as necessary. • Uses time efficiently

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eCommerce Technical Product Manager

About the Role

Title: eCommerce Technical Product Manager

Location: Waltham United States

Job Description:

Interested in working for an international and diverse company?

Interested in developing your career in a leading color management industry?

Looking to use your problem-solving skills?

If so, read on!

Color your life!  X-rite Pantone is a global company with locations around the world. Experts in blending the art and science of color, we focus on providing complete end-to-end color management solutions for our clients in every industry where color matters.

We recognize that people come with a wealth of experience and talent.  Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. 

eCommerce Technical Product Manager

The Technical Product Manager will oversee frontend and backend scrum teams, managing the entire development lifecycle for our ecommerce site. Key responsibilities include leading infrastructure projects, managing the product roadmap, prioritizing tickets, allocating resources, and ensuring alignment with business goals. This role requires coordinating internal teams and external agencies, using data-driven strategies to optimize project outcomes. The ideal candidate should have experience in large-scale digital transformation, including eCommerce platform migrations (Magento, BigCommerce) and managing an ecommerce site. The Technical Product Manager will manage in-house and offshore resources and bring a blend of technical, project management, and digital marketing skills. This position is remote, but the ideal candidate should work east coast hours, with quarterly travel to the New York Tri-state area.

In this role, a typical day will look like:

Project Planning and Strategy:

  • Create comprehensive project plans for engineering initiatives in JIRA and Confluence, including use case documentation, risk mitigation strategies, and resource management.
  • Oversee project planning, facilitate architecture reviews, identify delivery risks, and manage cross-functional dependencies to ensure smooth execution.
  • Prepare and deliver project status updates and initiative reports for C-level executives.

Team Coordination and Stakeholder Communication:

  • Work closely with developers (in-house and offshore), designers, agencies, and contractors to meet delivery deadlines and project goals. 
  • Communicate/report to the business about team’s velocity and projects’ health
  • Work cross-functionally with eCommerce, Logistics, Marketing, Analytics, Design, Engineering, and various stakeholders to prioritize and coordinate development efforts to deliver on schedule

Execution and Quality Control:

  • Instill and run Agile practices in the team, driving process and transparency.
  • Oversee the development, testing, release management and deployment phases of e-commerce website features, ensuring they meet quality standards and project requirements.
  • Manage all Pantone web properties, including general maintenance, development and implementation of new features, and site performance

Performance Tracking, Web Analytics, and Optimization:

  • Establish a clear measurement framework, define critical site metrics, track and analyze performance, and demonstrate business impact
  • Interpret data to measure project success, identify improvement areas, and report insights to stakeholders,
  • Use site data, customer feedback, competitive insights, and industry-standard methodologies to identify areas of opportunity to improve/enhance Pantone digital experiences to drive greater customer engagement and sales throughput

Risk and Issue Management:

  • Proactively identify potential project risks and implement solutions to mitigate them
  • Address any operational or technical challenges swiftly, facilitating problem-solving discussions with team members.
  • Be available as necessary to troubleshoot urgent issues and remove impediments for the team

Organization:

  • This role will report directly to Digital Products Director and will have a dotted line Engineering Manager.
  • This role will have no direct reports.
  • Up to 10% travel may be required for on-site activities

The essential requirements of the job include:

  • Bachelor’s degree required; 5+ years of experience managing multi-channel, technical product / program management strategies, projects, and vendors.
  • Experience owning strategy, development, management, execution, and optimization of technical programs.
  • Solid understanding of how technical product / program management impacts other channels, along with proven experience collaborating across various areas such as development, marketing, and operations.
  • Proven ability to build and manage project plans to committed deadlines.
  • Track record of executional excellence.
  • Excellent interpersonal and collaboration skills when working with cross-functional teams.

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Digital Paid Media Manager

About the Role

Title: Digital Paid Media Manager

Location: Remote United States

Marketing & Communications

Ideal candidate should work east coast hours

Job Description:

Are you…

Interested in working for an international and diverse company?

Interested in developing your career in a leading color management industry?

Looking to use your problem-solving skills?

If so, read on!

Color your life! X-rite Pantone is a global company with locations around the world. Experts in blending the art and science of color, we focus on providing complete end-to-end color management solutions for our clients in every industry where color matters.

We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

Digital Paid Media Manager

The Digital Paid Media Manager will be responsible for the development and execution of comprehensive digital marketing strategies that drive measurable growth and align with business goals. This role will lead and manage all paid digital marketing initiatives, including PPC, SEM, paid social media, display advertising, and paid lead generation campaigns. The Digital Paid Media Manager will measure and report the performance of all paid digital marketing campaigns, assessing them against established goals (ROI and KPIs). Work with internal teams and external agencies to ensure consistent messaging and branding across all paid digital channels is key, alongside implementing data-driven strategies to enhance user experience and drive conversion rates. This position is remote, but the ideal candidate should work east coast hours, which quarterly travel to the New York Tri-state area.

In this role, a typical day will look like:

  • Develop and execute comprehensive paid digital marketing strategies that align with business goals and drive measurable growth
  • Lead and manage the execution of digital paid marketing initiatives, paid social media, display advertising and paid lead generation campaigns, including budget management
  • Utilize advanced analytics to measure and report on the performance against goals for all paid digital marketing campaigns, identifying trends and insights to optimize spend and performance
  • Implement data-driven strategies to enhance paid media user journey and drive conversion rates.
  • Collaborate with other marketing channels and other departments to ensure the paid marketing strategy aligns with other digital marketing efforts (such as SEO, CRM, and organic social media) and supports overall company objectives.
  • Stay current with emerging digital marketing trends, technologies, and best practices, and integrate these insights into our strategies

The essential requirements of the job include:

  • Bachelor’s degree required; 5+ years of experience managing multi-channel, lead-generating digital marketing strategies, campaigns, and vendors
  • Experience owning strategy, development, management, execution, and optimization of owned and paid digital channels
  • Solid understanding of how paid marketing impacts other channels, along with proven experience collaborating across various areas such as organic social, email, SMS, SEO, and SEM.
  • Proven ability to build and manage project plans to committed deadlines
  • Ability to manage multiple priorities simultaneously
  • Track record of executional excellence
  • Excellent interpersonal and collaboration skills when working with cross-functional teams

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Digital Content Evaluation Specialist

About the Role

Title: Digital Content Evaluation Specialist

App Store

Location: Remote

Workplace: remote

Category: Global Freelance & Agency Opportunities

Job Description:

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients’ Data at Welo Data.

Job Reference: #LI-JG1

Position Overview:

Join our team as a freelance Content Evaluation Specialist, helping improve digital content discovery across various platforms. This flexible remote position is ideal for detail-oriented individuals, including students, who can consistently evaluate content quality and relevance. 

Key Details:

Duration: Ongoing

Location: Fully remote work in the target country

Schedule: Flexible. Average of 4 hours per day

Employment Type: Freelance/Independent Contract

This is a freelance opportunity; the workload is based on project needs. Weekly hours may vary.

Comprehensive learning provided

Opportunity to work across multiple content types

Payment: Paid per task. If tasks are completed on time, the average hourly pay is 11 USD.

Start date: As soon as possible

Requirements:

Language Proficiency

  •  Reads fluently in English and in their native language with strong comprehension.
  •  Writes clear, factual explanations both in English and in their native language.
  •  Uses correct grammar in basic communication.

Core Cognitive Traits

  •  Strong analytical and pattern recognition abilities.
  •  Maintains consistent judgment while adapting to context.
  •  Effectively manages time and sustains quality.

Key Personal Characteristics

  •  Self-aware and reflective about decisions.
  •  Balances attention to detail with efficiency.
  •  Demonstrates independent thinking while following guidelines.

Knowledge Foundation

  •  Broad cultural literacy and media awareness across generations and demographics.
  •  Understanding of digital content ecosystems and distribution channels.
  •  Experience with diverse content types and formats.
  •  Knowledge of major streaming and entertainment platforms.
  •  Understanding of music consumption and discovery platforms.
  •  Familiarity with social media landscapes and user behaviors.
  •  Awareness of digital gaming ecosystems and communities.
  •  Understanding of content creator ecosystems and influencer dynamics.
  •  Familiarity with emerging media formats and technologies.
  •  Understanding of online community dynamics and trends.
  •  Awareness of cross-platform content distribution patterns.
  • Understanding of viral content patterns and digital culture.

Content Types & Examples

Applications

  •  Mobile apps (productivity, social, utilities).
  •  Desktop software (creative tools, professional applications).
  •  Smart TV app functionalities.
  • AI assistant responses review.

Media & Entertainment

  •  Music (streaming, radio, music videos).
  •  Video (movies, TV shows, short-form content).
  •  Books (e-books, audiobooks, digital magazines).
  •  Podcasts (educational, entertainment, news).

Digital Services

  •  Streaming platforms (video, music, live content).
  •  Educational content (courses, tutorials, guides).
  •  News and information services.
  •  Social media content formats.

Natural Tendencies

  •  Questions assumptions and considers alternatives.
  •  Switches easily between different frameworks.
  •  Maintains sustainable pace and quality.

Learning Style

  •  Quickly absorbs and applies new concepts.
  •  Learns from feedback and self-reflection.
  •  Adapts approaches based on context.
  •  Takes initiative to understand unclear concepts.
  •  Independently researches solutions to challenges.
  • Maintains consistent self-directed learning efforts.
  •  Proactively reviews and practices guidelines.
  •  Shows persistence in mastering complex tasks.

Communication Style

  •  Documents decisions clearly and systematically.
  •  Provides specific, concrete examples.
  •  Balances thoroughness with conciseness.

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Director, Product Design

About the Role

Title: Director, Product Design

Location: United States – Remote

Job Description:

About the Role

Director of Product Design at Tebra is a strategic leadership role helping to inform the future clinical workflow experience within our Care Delivery team. We are looking for individuals who have a genuine passion for developing and growing others, creating an environment for cultivating design excellence, and driving practices to support high-functioning cross-functional teams. Design leaders partner with product and engineering counterparts in developing  insights-driven, customer backward solutions that support the day-to-day workflows of independent providers.

Your Area of Focus

  • Director of Product Design for Care Delivery oversees the UX strategy and experience for the full Product suite that supports our clinical workflows. The role will have a significant role in developing our future clinical vision and  transformation and includes some level of IC work to facilitate. 
  • Participates in the leadership activities of the larger Product Development team and contributes insights, suggestions, and a POV around strategic, cultural, and operational initiatives.
  • Influences the activities, processes, and culture of the larger product design and research team and collaborates with other design leadership to ensure a holistic customer experience of the end-to-end software platform.
  • Builds and maintains strong partner relationships with product and engineering peers and collaborates on strategy, roadmap planning, and driving strong cross-functional practices and alignment throughout the product development lifecycle. 
  • Guides teams through project scoping including activities and timelines, and is accountable for the satisfactory delivery of commitments by their direct team.
  • Is accountable for upholding quality within their org, and influencing quality across Engineering, Product, Product Design
  • Responsible for building a holistic, integrated understanding of organizational context; acquiring understanding of LOB-level strategy; articulating a compelling vision.
  • In addition to people management basics (1:1s; issue resolution; performance reviews), responsible for supporting goal-setting and professional development for up to 8-directs. Current team is made up of senior product IC designers but reports may be a mix of managers and ICs in the future; delegation of work for optimal leverage.
  • Responsible for the recruitment and hiring of product design talent to meet organizational needs.

Your Professional Qualifications

  • 10+ years of professional design and management experience of teams (5–10+ person mix of ICs and managers).
  • Experience with identifying team needs in headcount planning and recruiting, interviewing, and identifying talent, and hiring for the org.
  • Strong communication skills that include communicating design rationale, decision making, and compelling storytelling to drive alignment.
  • Operates collaboratively and has been a strategic contributor/partner in high impact initiatives that include 0–1 or meaningful redesign of existing product footprint areas.
  • Demonstrated success in developing and executing operational practices for the motivation, efficiency, and professional development of their teams
  • Proficiency with Figma and experience working with and driving iteration of a design system.
  • Has a portfolio demonstrating ability to design and direct the execution of high quality, customer-focused, user experiences within complex, multi-role, workflows.
  • Familiarity with and some previous experience with Lean UX practices and Agile development methodologies is preferred.

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