by Ronald Barron | Dec 22, 2021 | Uncategorized
Employer: HubSpot
Our Mission:
Do you love working with marketing systems and data? Do you enjoy solving technical challenges? Do you want to help make our prospect and customer experience the best it can be?
Great! Because HubSpot’s Marketing Technology team is looking for someone to help us manage and improve the way our marketing stack functions.
As an analyst on our team, you will work closely with various go-to-market teams to build automation and self-service tools that improve our prospect and customer experiences. You will also collaborate closely with our Business Enablement and Revenue Operations teams to get access to the data and tools you need to succeed.
Responsibilities:
While responsibilities may change from time to time as needs change, the core of your role will be to:
- Manage relationships with stakeholders across our Go-To-Market teams. Working closely with them to prioritize business needs, develop roadmaps of new automation programs, and then execute the roadmaps.
- Build advanced automation programs and manage data synchronization using HubSpot and advanced 3rd-party automation tools. These automation programs and data points will enable marketers to engage with and improve the experiences of our prospects and customers.
- Dive deep into how HubSpot structures data, use creative problem solving to simplify the complexities in our operational data.
Skills:
We value having a diverse skillset in our Analysts and are constantly on the lookout for people from new and exciting backgrounds. Some specific things we look for are people who
- Have a growth mindset; a love for learning, figuring out how things work, and evolving what exists today.
- Have knowledge of CRMs. Understand how data can be stored and synced between CRMs.
- Have interest or knowledge in automation tools (e.g. HubSpot workflows, Zapier, Workato).
- Are detailed-oriented and take pride in thorough testing and documentation.
- Are able to effectively communicate technical topics to both functional and technical audiences.
- Demonstrate a logical and scalable solutioning mindset.
- Are great collaborators, able to manage relationships with many stakeholders across the business.
- Feel comfortable pushing back when requests are not solving for the customer or business.
APPLY HERE
by Ronald Barron | Dec 22, 2021 | Uncategorized
Employer: CloudBees
Our Customers Develop Software at the Speed of Ideas. CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery platform. For millions of developers and product teams driving innovation for businesses large or small, the CloudBees Platform builds on Continuous Integration (CI), Continuous Delivery (CD), Feature Management (FM), Release Orchestration (RO), and DevOps Analytics to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.
CloudBees is the continuous integration (CI), continuous delivery (CD), and application release orchestration (ARO) powerhouse built from the commercial success of its products and its open-source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.
Over 3,500 of the world’s best-known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment, and to balance corporate governance and control with developer flexibility and freedom.
CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of continuous everything and putting them on the fastest path from a great idea, to great software, to great business value.
What You’ll Do
- Responsible for engagement with the product team and setting the direction for software development and platforms within top tier accounts
- Will work with external clients to understand requirements and provide help pre-sales and post-sales functions
- Work closely with Security and Product teams
- Drill down and define the architectural vision, strategy, and roadmap, from the overall enterprise platform architecture, backed by business case / ROI, aligned to the business needs (including end-user requirements)
- Solution for, define, design, document, deliver upon and continually improve Azure elements in the overall Platform Architecture of the company, including on functional requirements, application performance, scale, deployment infrastructure capacity, and security
- Collaborate with stakeholders including the Head of Platform Architecture, Product Development teams, R&D function TechOps team, and other functions to socialize the solutions, steer their adoption, sustenance, and continual improvement
- Establish tech stacks, tools, processes, and governance thereof, covering architecture/design reviews
- Define, decide, and document platform architecture road-map choices, with detailed recommendations addressing both functional and non-functional requirements (scale, security, performance, etc.), including but not limited to:
- Schedule, plan, and execute POCs, Pilots, and workshops for Top Tier Accounts
- Create reusable components and frameworks within the Product Development eco system
- Create application frameworks that allow for innovation with the Product Development Team
- Create and implement integration mechanisms and models
- Create, review, and enhance common services
- Includes decisions on tech stacks, tools, processes, and associated governance including automation / DevOps CI / CD, etc.
- Optimize and simplify the existing architecture, where essential.
What the Role Requires
- Experience of any SaaS platforms used by a high volume of subscribers/customers.
- Strong background and experience in implementing solutions on-premise or in the cloud (AWS, Azure, GCP)
- A thought leader with industry presence. with significant contributions through speaking in seminars/webinars, tech talks, white papers / PoV (points of view), townhalls, techno-blogs, industry journal articles, and suchlike
- Communicate the product and data architecture to other groups and ensure the adherence and the value-added of enterprise methodologies and standards.
- Awareness and understanding of data security and privacy.
- Define and promote software and data security standards aligned with security policy.
- Understanding of networking principles, application architectures, infrastructure, cloud, and databases.
- Ability to support business case justification using business scenario modeling and perform benefits analysis
- Strong interpersonal and communication skills
- Cloud Platform experience (AWS, GCP, MS Azure)
- Proven subject matter expertise, deep knowledge, and rich experience in Cloud architecture and surrounding tooling.
- Expertise in multiple architecture/design patterns and identifying and effectively applying them, based on the needs of the business
- Proven ability to deliver technical artifacts on time with high quality, to a diverse audience
What You’ll Get
- Highly competitive benefits and vacation package
- Ability to work for one of the fastest-growing companies with some of the most talented people in the industry
- Team outings
- Fun, Hardworking, and Casual Environment
- Endless Growth Opportunities
APPLY HERE
by Ronald Barron | Dec 21, 2021 | Uncategorized
Employer: Twilio
See yourself at Twilio
- Join the team as our next Supportability Engineer for Twilio.org, our social impact division where you will help support Twilio customers who are making a difference in the world.
Who we are & why we’re hiring
- Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
- Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business.
- We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and innovators to help fuel our growth momentum.
About the job
- Twilio is seeking an exceptional Supportability Engineer to join Twilio.org, our social impact division.
- This role will be the primary support specialist helping our thousands of nonprofit and social impact customers to ensure that they are successful using Twilio and bringing about change in the world and that they are able to scale their operations to improve their impact.
- You will provide a bridge between our global Customer Support teams and the Twilio.org team.
- You will provide enablement to the Support teams to help scale what we do and represent the voice of our social impact customers in continuous improvement efforts.
- In this role, you will not only wear our customer’s shoes, you will also work to ensure that they have the most comfortable and appropriate shoes for their use case.
Responsibilities
In this role, you’ll:
- WEAR THE CUSTOMER’S SHOES:
- Understand the unique requirements of nonprofits, NGOs, and social impact organizations and advocate for their needs.
- Share customer feedback and share struggles with the Product Engineering Team through regular meetings and reports, using data to show why we need their help and assisting them in prioritization
- BE AN OWNER:
- Be the primary owner of the Impact Access Program application process, ensuring qualified social impact customers get discounts and product credits to stretch their impact further.
- Identify patterns in escalations and provide guidance to the engineering teams regarding impact and identify workarounds.
- DON’T SETTLE: Work within the Supportability Engineering Team to foster best-known methods and best practices to help elevate the team and standardize excellence.
- WRITE IT DOWN: Provide regular summaries of major live issues, incidents, escalated cases, and process requests. Keep customers updated and provide guidance on next steps.
- DRAW THE OWL & RUTHLESSLY PRIORITIZE: Work with our Product Engineering Team to provide Design for Supportability guidance to ensure that our products have the right level of self-service tools for our customers and the right diagnostic tooling for our Support Team.
- BE INCLUSIVE & NO SHENANIGANS: Interact, collaborate and network with other departments in Twilio in your search for solutions that our customers need.
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 5+ years of experience working in a direct customer support capacity, either in a Tier 1 or higher level; Providing internal support as Tier 2 or above is also acceptable experience.
- Experience working within the telecom industry (Including APIs and VOIP) in either a development or support capacity.
- You have experience with using industry tools to search databases, create custom queries, and generate reports – Splunk, DataDog, SQL-tools.
- You have a demonstrated history of customer focus and empathy, including the data needed to make informed decisions that enable you to influence both technical and non-technical audiences.
- You are an expert at leading escalations effectively.
- You have a highly developed aim to learn, to be at the forefront of domain expertise, and to use that position to help others to grow their own knowledge.
- With experience as a project manager, you can manage your time and priorities, have the ability to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures.
- Demonstrated ability to identify process/product improvements.
Location
This role will be remote and based in the Americas.
APPLY HERE
by Ronald Barron | Dec 21, 2021 | Uncategorized
Employer: Twilio
See yourself at Twilio
Join the team as our next Manager, Insider Risk.
Who we are & why we’re hiring
- Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
- Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business.
- We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
- This position is needed to continue building and expanding Twilio’s Insider Risk program.
- As part of the Trust & Security organization, this growing team protects the business by detecting and investigating internal threats through monitoring of insider activity based on proven analytics and indicators of risk such as malicious and accidental misuse of otherwise legitimate access to data from people inside the company.
Responsibilities
In this role, you’ll:
- Champion program management best practices (e.g. charter, strategy, and roadmap, and policy) for the program’s continued growth, to include effectiveness and recommendations
- Act as the primary point of contact for leading/supporting all insider risk investigations
- Communicate effectively with audiences at multiple levels, e.g., legal, privacy, employee relations, human resources, business leaders, and partner information technology and information security teams
- Continue to leverage and enhance User Activity Monitoring (UAM), Data Loss Prevention (DLP), and SIEM technology solutions to address risk as it relates to all aspects of Insider Threat risk
- Perform data manipulation and analysis in order to draw conclusions and develop metrics
- Leverage technology and tools to power automation of processes and tasks to enable growth at scale
- Build and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work, facilitate access to data, and navigate Program risks and challenges
- Mentor and grow team members for their immediate and long-term careers
- Cultivate an enterprise program that embeds insider risk processes into our daily operations
Qualifications
- Not all applicants will have skills that match a job description exactly.
- Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
- While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.
- If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 3+ years of applied experience in Insider Risk domain or equivalent
- 5+ years experience with a combination of technical investigations, networking and systems responsibilities
- Ability to influence and build effective working relationships with all levels of the organization
- Excellent oral and written communication skills wit the ability to self-organize, prioritize activities independently, create documentation and reporting
- Strong analytical skills, writing skills, attention to detail, critical thinking, and problem solving
Desired:
- Experience in managing direct reports
- Expertise with domain specific software and tools (e.g., UAM, DLP, SIEM, analytics)
- Experience with forensics technology (e.g., EnCase, FTK Imager, etc)
- Certified Fraud Examiner (CFE)
- An understanding of cloud communications and the unique challenges therein of security, availability, and critical dependencies.
- Bachelor’s degree in Cybersecurity or Information Technology, or experience in HUMINT or counterintelligence, or equivalent
- Location This role can be in-office or remote.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
- We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.
- That’s why we seek out colleagues who embody our values something we call Twilio Magic.
- Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
APPLY HERE
by Ronald Barron | Dec 21, 2021 | Uncategorized
Employer: Codecademy
Hello, World! Codecademy has helped over 45 million people from around the world upgrade their careers with engaging, accessible, and flexible education on programming and data skills. We provide over 200 hands-on interactive lessons ranging from Python to R to Javascript and everything in between. Our learners have gone on to start companies, new jobs, and new lives thanks to what they’ve learned with Codecademy, and we’re thrilled to be working to take that impact to the next level.
If you want to help build a business that impacts tens of millions of people each year and helps them lead better lives, join us!
Codecademy is looking for a knowledgeable programmer or instructor to help write content for Cybersecurity for Codecademy for Business. The Content Contributor works directly with the Codecademy Curriculum team to author interactive lessons, quizzes, and projects to help turn a high-level syllabus into reality. This is a paid, remote, contract position with a commitment of 10-30 hours per week.
WHAT YOU’LL DO
- Create interactive articles that demystify seemingly complicated cybersecurity topics.
- Think pedagogically to break down technical concepts into digestible components.
- Meet weekly with a Curriculum Developer and Subject Matter Expert to answer questions, clarify feedback, and check in on project progress.
- Create assessments that check for understanding of the concepts taught.
WHAT YOU’LL NEED
- 3+ years of experience as a cybersecurity professional
- Knowledge of the following topics:
- Employee Security Awareness Training
- Employee and User Account Policies
- Access Control Models
- Incident Response Playbooks
- Blockchain Basics
- Virtual Private Networks
- Third-Party Risk Management
- Creating a Cybersecurity Team
- Experience with technical writing
- A strong command of written and spoken English
- An ability to produce educational writing that requires very little editing
- An ability and willingness to integrate feedback from Curriculum Developers and other cybersecurity subject matter experts
WHAT WILL MAKE YOU STAND OUT
- 5+ years of experience
- Experience in both programming/security and education
- Experience teaching cybersecurity in an academic or professional setting
- Experience writing educational content that reaches a wide audience in a digital format
- Experience using the Codecademy platform
This is a part-time, remote position. You can expect anywhere from ~10-30 hours of work per week, with the freedom to work wherever and at whatever times you want.
**At this time, we can only accept applicants that are over the age of 18 and are currently located in one of the following states: CA, FL, GA, IL, MD, MA, MI, NJ, NY, OH, OR, PA, TN, TX, VA and WA.**
APPLY HERE
