by Ronald Barron | Dec 27, 2021 | Uncategorized
Employer: Thermo Fisher Scientific
How will you make an impact?
The Customer Data Management team is looking for a strong Senior Data Analyst to:
- Participate in the efforts to improve customer data quality.
- The Data Analyst will gather disparate data from various data sources; perform analysis on customer information and identify / verify duplicate customer records.
- Collaborate with customer care, sales operation, account managers, regional data stewards and marketing teams to verify and update customer information.
- Make necessary updates to customer information via Excel, a custom web application, CRM, and ERP systems.
- Their duties are, but not limited to, cleansing account data, cleansing mismatch customer hierarchies, and reviewing/ cleansing potential duplicate contacts.
- The ideal candidate will have a passion to understand, develop, improve, and streamline data through a strong understanding of data management tools and processes.
This position is a remote US role reporting into the Commercial Data Management Senior Manager, who is based in Grand Island, NY.
What will you do?
- Successfully influence, interact and manage internal and external partners/stakeholders
- Will also be responsible for building out initial and ongoing process development, planning & execution
- Responsible for maintenance and reporting of performance metrics
- Gather, compile, analyze and reconcile data from disparate sources and ensure data integrity across all sources and outputs of data
- Define and maintain cross references between data sources to aid in normalizing data to incorporate into centralized repositories
- Drive standardization and consistency for all regions
- Document data flow, processes and procedures for managing data sources and consolidation
- Successfully influence, interact and manage internal and external partners/stakeholders
How will you get here?
- High School Diploma or equivalent required
- 3 – 5 years data analysis
- Strong Analytical skills with attention to detail, excellent interpersonal skills and strong teamwork, work ethic and organizational skills
- Demonstrate strong experience of data capturing, extraction and analysis expertise
- PPI, process, and innovative thinking skills will be valuable for this role
- Advanced skills in MS Office Applications, Excel including macros and relational databases
- Experience with CRM applications such as Sales Force and Business Intelligence applications such as Cognos and Power BI
- Working knowledge of SAP and Oracle JD Edwards Enterprise One (E1) software preferred
- Strong communication skills both written and spoken are a requirement
- Skilled in establishing and maintaining effective working relationships with team members, but also comfortable working independently
- Must be able to develop and maintain documentation to our standards / provide feedback on standards where they can be improved
- Create the necessary infrastructure and processes to manage testing/evaluation functions for quality assurance
- Experience in project and program management would be an asset
APPLY HERE
by Ronald Barron | Dec 27, 2021 | Uncategorized
Employer: Thermo Fisher Scientific
How will you make an impact?
The Customer Data Management team is looking for a strong Data Analyst to: Participate in the efforts to improve customer data quality. The Data Analyst will gather disparate data from various data sources; perform analysis on customer information and identify / verify duplicate customer records. Collaborate with customer care, sales operation, account managers, regional data stewards and marketing teams to verify and update customer information. Make necessary updates to customer information via Excel, a custom web application, CRM, and ERP systems. Their duties are, but not limited to, cleansing account data, cleansing mismatch customer hierarchies, and reviewing/ cleansing potential duplicate contacts. The ideal candidate will have a passion to understand, develop, improve, and streamline data through a strong understanding of data management tools and processes.
This position is a remote US role reporting into the Commercial Data Management Senior Manager, who is based in Grand Island, NY.
What will you do?
- Successfully influence, interact and manage internal and external partners/stakeholders
- Will also be responsible for building out initial and ongoing process development, planning & execution
- Gather, compile, analyze and reconcile data from disparate sources and ensure data integrity across all sources and outputs of data
- Define and maintain cross references between data sources to aid in normalizing data to incorporate into centralized repositories
- Drive standardization and consistency for all regions
- Document data flow, processes and procedures for managing data sources and consolidation
- Compile tracking and metrics management
How will you get here?
- High School Diploma or equivalent required
- 2-4 years data analysis experience
- Analytical skills with attention to detail, excellent interpersonal skills and strong teamwork, work ethic and organizational skills
- Demonstrate strong experience of data capturing, extraction and analysis expertise
- Proficient in MS Office Applications, Excel including macros and relational databases
- Experience with CRM applications such as Sales Force and Business Intelligence applications such as Cognos and Power BI
- Working knowledge of SAP and Oracle JD Edwards Enterprise One (E1) software preferred
- Strong communication skills both written and spoken are a requirement
- Skilled in establishing and maintaining effective working relationships with team members, but also comfortable working independently
- Must be able to develop and maintain documentation to our standards / provide feedback on standards where they can be improved
- Create the necessary infrastructure and processes to manage testing/evaluation functions for quality assurance
APPLY HERE
by Ronald Barron | Dec 23, 2021 | Uncategorized
Employer: GitLab
GitLab’s DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.
Senior Customer Success Operations Analyst-Product Usage Data
The Senior Customer Success Operations Analyst reports to the Manager, Customer Success Operations.
Responsibilities:
- Lead product usage data initiatives for Customer Success
- Operationally support health scoring, customer adoption path reports, and time to value metrics
- Liaise with Product and Data teams so CS and Sales have visibility into exactly where each customer is and what the next required step is for the journey
- Understand and prioritize the needs of customer-facing teams and their customer data to create and execute a cohesive strategy.
- Significant oversight in Gainsight and/or other system architecture
- Use data to develop and implement lifecycle processes, policies, and metrics to support customer outcomes and business growth, assisting to define appropriate touchpoints (i.e., human-led and digital) throughout the customer journey (pre and post initial sale)
- Create and coordinate key reporting for the GitLab leadership team, partnering with the Analyst team to provide reporting on customer adoption, sentiment, advocacy, and business results (i.e., forecasts, renewals, expansions, churn)
- Develop methods, processes, systems, and tools to support our customers in each segment: enterprise, mid-market, and SMB
- Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
- Collaborate with Customer Success enablement to develop training and enablement to drive efficiency
- Support the development and rollout of systems and digital tools to improve the team’s effectiveness and efficiency and provide increased customer insights through data, automation, and telemetry
Requirements:
- Product, data, or analytics background
- Experience integrating and maintaining connections with various systems
- Ability to run projects with little oversight
- Experience leading cross-functional teams (Fulfillment/Data/Sales)
- Experience supporting Customer Success
- Progressive experience building and maintaining tools such as Gainsight, Salesforce, Mavenlink, and/or other Customer Success and Professional Services systems
- Progressive experience in program management and/or operations
- Strong analytical ability and able to prioritize multiple projects
- Salesforce experience and knowledge of enterprise SaaS tools
- Excellent problem solving, project management, interpersonal and organizational skills
- Experience with support and/or professional services is a plus
- SaaS and B2B experience preferred
- Interest in GitLab, and open-source software
- You share our values and work in accordance with those values
- Ability to use GitLab
- Experience with agile/DevOps and/or SDLC process and/or tools is a plus
Compensation
To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found at the bottom of the page.
Additional details about our process can be found on our hiring page.
APPLY HERE
by Ronald Barron | Dec 23, 2021 | Uncategorized
Employer: GitLab
GitLab’s DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.
Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.
The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. Solutions Architects work with GitLab’s top enterprise customers. Solutions Architects work collaboratively with Sales, Engineering, Product Management, and Marketing organizations.
This role provides technical guidance and support throughout the entire sales cycle. Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.
To learn more, see the Solutions Architect handbook
Responsibilities
- Work collaboratively with Solutions Architecture, Marketing, Field Enablement, and Product Management to curate, create, and maintain Solutions Architecture lead workshops, demonstrations, and other artifacts leveraged during pre-sales activities
- Continuously test and update collateral to reflect GitLab product changes per release
- Deliver prospect and customer-facing workshops and demonstrations using frequently leveraged artifacts
- Collaborate with the Demo Systems Engineering team to ensure GitLab instances are configured and available for demonstrations and workshops
- Ensure demo data and stories align to key business and marketing messaging
- Design creative new ways to highlight GitLab functionality
- Ensure systems contain reliable, current data for repeatability in storytelling
- Document and communicate demo and workshop artifact availability and usage guidance
Requirements
- Ideal candidates will have IT industry, software development, and technical sales experience
- Deep knowledge of software development lifecycle
- Software development experience
- Understanding of continuous integration, continuous deployment, and cloud-native technology
- Experience with waterfall, Agile (SCRUM, Kanban, etc.) and able to discuss workflows for different software development processes
- Experience with modern development practices strongly preferred, including Kubernetes, Docker, Package Management, Application Security (SAST, DAST), Cloud infrastructure, and serverless
- Excellent time management and self-organization skills while performing a wide range of tasks and quickly pivoting to respond to higher priorities
- Successful completion of a background check
- Ability to use GitLab
Hiring Process
- Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
- Individual Contributor Hiring Process:
- Selected candidates will be invited to schedule a screening call with our Global Recruiters.
- Next, candidates will be invited to schedule a first interview with the SA team Manager.
- Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
- Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
- Candidates may be invited to additional interviews.
- Successful candidates will be made an offer after references are verified.
APPLY HERE
by Ronald Barron | Dec 23, 2021 | Uncategorized
Employer: GitLab
Remote, North America preferred
GitLab’s DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.
Our Digital Experience team is growing, and we’re looking for a Fullstack Engineer to join our global, fully distributed team. In this role, you’ll work with a team of Developers and Designers to run the marketing website as an open-source project. You’ll collaborate across the company to support the architecture and engineering of about.gitlab.com and will report to the Senior Manager of Digital Experience.
What you’ll do in this role
- Implement frameworks, code style guides, and templates to empower everyone to contribute.
- Implement site speed improvements and technical SEO.
- Support the architecture and engineering (HTML, CSS, JS, Ruby, Middleman, Haml) of about.gitlab.com.
- Assist in building and maintaining our Content Management System.
- Run the marketing website as an open-source project, optimizing for maximum contributions to both code and content.
We’re looking for
- 3-5 years experience specializing in full-stack development, website, and web applications.
- Expert knowledge of HTML, CSS, HAML and JavaScript (jQuery, Vue.js).
- Understanding of responsive design and best practices.
- The ability to iterate quickly and embrace feedback from many perspectives.
- Knowledge of information architecture, interaction design, and user-centered design.
- Knowledge of Git and comfortability using the command line.
- Experience with Jamstack, Ruby, and Middleman (and/or other static site generators).
- Ability to use GitLab.
- Previous experience with Static Site Generators like Middleman, Jekyll, Hugo, etc., preferred.
- Experience working in a fully or partially remote company preferred.
- A positive outlook on changing priorities is preferred.
- The ability to proactively question and improve priorities is preferred.
- Marketing engineers should be familiar with marketing concepts such as conversion, analytics, A/B testing, lead generation, buyer journeys, and search engine optimization.
Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.
Compensation Calculator
To find out more about the compensation for this role, please apply to a role first. Once selected for a screening call, you’ll be able to sign up here to view our compensation calculator. Be sure to use the same email address for both.
For Colorado residents: The base salary range for this role’s listed level is currently $89,600 – $157,400 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.
Country Hiring Guidelines:Â GitLab hires new team members in countries around the world. All of our roles are remote, however, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
APPLY HERE
