Employer: GitLab
GitLab’s DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.
Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.
The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. Solutions Architects work with GitLab’s top enterprise customers. Solutions Architects work collaboratively with Sales, Engineering, Product Management, and Marketing organizations.
This role provides technical guidance and support throughout the entire sales cycle. Solution Architects can help shape and execute a strategy to build mindshare and broad use of the GitLab platform with customers by becoming the trusted advisor. The ideal candidate must be self-motivated with a proven track record in software/technology sales or consulting. Proficiency in connecting technology solutions to measurable business value is critical to a Solutions Architect. Candidates should also have a demonstrated skill to think strategically about business, products, and technical problems.
To learn more, see the Solutions Architect handbook
Responsibilities
- Work collaboratively with Solutions Architecture, Marketing, Field Enablement, and Product Management to curate, create, and maintain Solutions Architecture lead workshops, demonstrations, and other artifacts leveraged during pre-sales activities
- Continuously test and update collateral to reflect GitLab product changes per release
- Deliver prospect and customer-facing workshops and demonstrations using frequently leveraged artifacts
- Collaborate with the Demo Systems Engineering team to ensure GitLab instances are configured and available for demonstrations and workshops
- Ensure demo data and stories align to key business and marketing messaging
- Design creative new ways to highlight GitLab functionality
- Ensure systems contain reliable, current data for repeatability in storytelling
- Document and communicate demo and workshop artifact availability and usage guidance
Requirements
- Ideal candidates will have IT industry, software development, and technical sales experience
- Deep knowledge of software development lifecycle
- Software development experience
- Understanding of continuous integration, continuous deployment, and cloud-native technology
- Experience with waterfall, Agile (SCRUM, Kanban, etc.) and able to discuss workflows for different software development processes
- Experience with modern development practices strongly preferred, including Kubernetes, Docker, Package Management, Application Security (SAST, DAST), Cloud infrastructure, and serverless
- Excellent time management and self-organization skills while performing a wide range of tasks and quickly pivoting to respond to higher priorities
- Successful completion of a background check
- Ability to use GitLab
Hiring Process
- Candidates can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.
- Individual Contributor Hiring Process:
- Selected candidates will be invited to schedule a screening call with our Global Recruiters.
- Next, candidates will be invited to schedule a first interview with the SA team Manager.
- Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.
- Then, candidates will be required to deliver a demo of GitLab to a panel of Customer Success attendees using the Demo Guide.
- Candidates may be invited to additional interviews.
- Successful candidates will be made an offer after references are verified.
