by Ronald Barron | Mar 2, 2022 | Uncategorized
Employer: US Foods
The Technical Architect is a practical position that involves leading the project implementations from a technological perspective. The position demands direct interaction with management, project managers, and technical teams. The Technical Architect provides technical designs, implementation, guidance, and training to the implementation teams as well as ensuring that implementations follow the best practice configuration principles.
The work is completed 100% remote anywhere in the continental United States.
RESPONSIBILITIES:
- Providing the technical connection between management, the project managers, and developers.
- Providing technical guidance for team members.
- Working with teammates and advising them on key architectural decisions concerning the platform and the supporting technologies.
- Evaluating projects from a technical stance, guaranteeing that the development methods used are correct and practical.
- Signing off system requirements and estimating timelines for project completion.
- Producing technical architectures that are modifiable, dependable, and scalable.
- Working with Enterprise Architecture to establish technology domain standards and review of new technologies for business application.
- Organizing technical project reviews.
- Mentoring team members on technology enhancements and standards development.
QUALIFICATIONS:
Education/Training:
- B.S. in Computer Science, IT, a related field, or equivalent work experience, required.
Related Experience/Requirements:
- Minimum 6 years’ experience leading project implementations related to infrastructure technology directly within the VMWare architecture function.
Knowledge/Skills/Abilities:
- Excellent spoken and written interpersonal and communication skills.
- Influencing skills over a wide spectrum of management and technical contacts.
- Ability to compel issue resolution across assorted groups within a corporate framework.
- Minimum college or university diploma in related field.
- Ability to operate across multiple projects concurrently; assume the responsibility for the appropriate technical and architectural implementation of projects.
- Skills in customer solutions implementation methodologies.
- Commitment to customer satisfaction and check customer focus
- Documented ability to communicate the value project solution to resonate with all levels of the customer’s company.
Preferred Qualifications:
- High level of technical field expertise in Layer 1 – Layer 7 technologies.
- Working knowledge of Windows Server architectures.
- Working knowledge of firewall and web filtering technologies.
- Deep knowledge or experience in any of the following architectures: Internet / MPLS / VoIP / client-server / Network Security / Microsoft / HP.
- Working knowledge of InfoBlox Grid Technologies for DNS, DHCP
- Deep knowledge or experience in any of the following technical disciplines: network, servers, storage, database management, middleware, and/or operations.
APPLY HERE
by Ronald Barron | Mar 2, 2022 | Uncategorized
Employer: CGI
Position Description:
CGI is seeking a Cloud Security Engineer to join our team!
Looking for someone who can apply deep technical expertise to the design, testing, implementation, and ongoing support of security and related services in an AWS / hybrid cloud environment.
This career opportunity can be performed remotely!
Your future duties and responsibilities:
- Responsible for all aspects of security engineering in the AWS environment
- Implements security architectures for cloud/hybrid solutions
- Thoroughly documents implementations, via technical documentation, diagrams, and run-books
- Serves as technical lead for security administration activities, both performing hands-on security administration and guiding other team members in the execution of security administration and related tasks
- Serves as technical lead for security remediation activities
- Acts as a subject matter expert (SME) for security tools, applications, and processes, including Rapid7, Twistlock, Cortex, and ScouteSuite IBM Guardium, Splunk, PKI, Tripwire EA, Symantec DLP, FireEye HX/NX/EX, RSA Security Analytics, MicroFocus Fortify, and Static Code Analyzer
- Works with Information Security Officer to design security solutions in support of policy and operational requirements
- Serves as a member of the Security Incident Response Team to address issues across development, testing, and production environments in both on-premise and cloud environments
- Works with Application and Infrastructure Architects on issues related to security design and architecture, and assists with proof-of-concept testing
- Supports proofs-of-concept design and testing activities and supports the development of change requests, white papers, and proposals with security service components
- Works with peers within and beyond the Operations team to define and characterize complex technology or process problems and develop & implement new solutions
- Works with peers to review and analyze security tool reports and establish a remediation plan
Required qualifications to be successful in this role:
- AWS Certified Security – Specialty, or equivalent experience
- Understanding of secure-cloud configuration, (CloudTrail, AWS Config, etc), cloud-security technologies (VPC, Security Groups, etc.), and cloud-permission systems (IAM)
- Experience with a broad array of security technologies, such as NGFW, WAF, SIEM, endpoint security, and more
- Experience with NIST Security Standards especially 800-53, and OWASP
- Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, or a related field OR equivalent experience in a technical position OR equivalent military experience
- Ability to exercise independent judgment in driving technical problems to resolution
- Ability to work across organizations (CGI, Client, State Data Center, Vendors) to drive issues to resolution
- Strong written, verbal, and interpersonal communication skills
Desired qualifications/non-essential skills:
- Ability to communicate complex technical information to less technical staff (e.g. CGI management and client staff)
- Strong understanding of broader technology context (e.g. cloud services, server, and storage technologies)
- Experience planning technical implementations of security services (e.g. developing work breakdown schedules, estimating task efforts and durations)
- Ability to mentor other team members in areas of technical expertise
- Experience working in an outsourced/managed services environment with some client-facing responsibilities (e.g. technical discussions with the client)
Est. Salary Range (Colorado Only): $84,000-$145,000*
*Disclaimer: In accordance with Colorado’s Equal Pay for Equal Work Act, effective January 1, 2021, a good faith hourly or base salary range must be posted for all positions where the work may be performed in the state of Colorado. Therefore, this good faith salary range will only apply where this described position will be performed in the state, and should not be considered the compensation range in other locations or for other positions.
At CGI we call our professionals “members†to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:
- Competitive base salaries
- Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
- 401(k) Plan and Profit Participation for eligible members
- Generous holidays, vacation, and sick leave plans
- Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
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by Ronald Barron | Mar 2, 2022 | Uncategorized
Employer: Bitfocus
About Bitfocus, Inc.
Founded in 2003, Bitfocus, Inc. is changing the way communities nationwide integrate software, systems, data, and policy to innovate and strengthen the nation’s social safety net. We develop software and administer data systems that affect and change lives, connecting our most vulnerable populations to the most effective resources available in their communities. Our products empower organizations and communities to better leverage their resources, helping them to become data-driven in their efforts in all areas of health, human, and social services.
Our diverse and inclusive culture has played a key role in our success at Bitfocus. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.
Bitfocus is a remote organization; this will be a work-from-home position.
This position is part-time, approximately 25 hours per week.
About Our Technical Support Team (TST):
The Technical Support Team is a team of skilled and talented individuals united and dedicated to delivering the 11-Star Experience through support and service to users of Bitfocus software. We apply our individual and collective knowledge, experience, and passion to deliver effective solutions to all those that we support; including each other.
The TST supports users and administrators of Clarity Human Services as subject matter experts of the software. We provide service through multiple channels including email, phone, and chat. We value excellence in support, deep knowledge and testing of our new and existing software features and perpetually exceeding expectations!
Our Core Values
- People First. Always.
- Live in the WOW
- Elevate our Mission
- Start with Yes
- Take Detours
- Practice Humility
- Paint with Numbers
- Speak the truth in kindness
- Grow Together
- Unite in Excellence
Success/Impact Statement:
As the primary point of contact for customers, technical support plays a critical role in the overall customer experience. Receiving many stressful and ad-hoc tasks daily, both technical and emotional intelligence is crucial to providing effective support to Bitfocus customers.
The Tier 1 Technical Support Agent provides entry-level troubleshooting and backend analysis to resolve basic to intermediate requests.
As the Tier 1 Technical Support Agent, you will:
- Research, develop, and deploy solutions to new and emerging issues – escalating to tier 2 agents when appropriate
- Advance your knowledge of features, application, and advantages of Bitfocus software and professional services
- Provide general support including basic HUD and Federal Partner reporting and Clarity Human Services Data Analysis (Looker).
- Complete special tasks as assigned by the Technical Support Manager or Shift Lead
- Serve as a technical resource for user documentation
- Participate in mid-level pre-release sprint testing and QA/QC procedures in collaboration with the development team for product testing and evaluation
- Continually identify opportunities to improve the customer experience and deliver change initiatives to support these opportunities
You will love this position if you are:
- Team Player. Success as a Technical Support Agent requires seamless coordination with the broader efforts of the team and company.
- Tech Savvy. You have strong technical chops, with a deep understanding of databases and data analysis.
- Committed Advocate. You believe in the ability of strong data systems to transform lives and are committed to helping communities share that vision.
- Clear Communicator. Excellent interpersonal and written/verbal communication skills are a must.
- Analytical. You bring a process-oriented mindset that continuously looks for better ways of doing things.
- Creative Problem Solver. You bring innovative, out-of-the-box solutions to complex problems and unique use cases.
- Multitasker. Ability to multi-task, prioritize, and manage time effectively.
Required experience that drives success in this role:
- 2+ years experience in a customer-facing support role
- Degree or certification in computer science or information technology or equivalent experience
- Knowledge and understanding of best practices for customer service
What makes you stand out:
In addition to being a customer-oriented individual with strong time management skills and a responsive leading style, the following skills and experience will help you shine in this role.
- Familiarity or expertise in Clarity Human Services functionality
- Knowledge and understanding of relevant industry standards – including HMIS specifications and reporting
- Experience working on a completely remote team
- Excellent analytical and troubleshooting skills
- Demonstrated ability to work under pressure
- Strong customer service skills
How will Bitfocus support you:
- Robust onboarding and training support
- A unique, friendly, and caring culture! Hear more from our employees on Glassdoor.
- Bitfocus primarily uses Apple computers; all new employees receive either an iMac or MacBook Pro to use in their role at Bitfocus
- Opportunities for professional growth and development
APPLY HERE
by Ronald Barron | Feb 28, 2022 | Uncategorized
Employer: Twitter
What You’ll Do:
In this role, your North Star is to help the Quantitative Research team become the gold standard for research in the industry. You will lead quantitative research in your domain and spearhead cross-functional initiatives with teams like Product, Qualitative Research, and Data Science to build and improve the products, tools, and policies that are at the foundation of how customers experience and get more out of our platform. You will be an integral part of developing robust sampling and weighting methodologies for various populations and projects, and streamlining the quantitative research process via automation and standardization. You will build in research at multiple stages of the product development process to help our Product and Research partner teams understand their customers’ perceptions and achieve strategic goals. You will partner with others to identify where and how we should evaluate ideas, concepts, and existing experiences, and assist the team in making critical design decisions affecting the user experience. Your work will also require you to design the best approach for a wide variety of user experience questions, balancing timing, methodological rigor, research strategy, company goals, and business needs. Above all else, as a senior member of the team you’ll mentor junior members by investing your energy and talents in supporting the career growth and development of the people on your team.
Qualifications
Who You Are:
You’re an experienced researcher with a strong understanding of how to integrate qualitative and quantitative research methodologies. You are an expert in survey and experiment design, and have a strong, working understanding of survey methodology, statistical inference, regression modeling, exploratory data analysis, and mathematical demography. You know when to engage with teams across Product, Engineering, Design, Content Strategy, Strategy & Operations, and Data Science, what questions to ask, where to probe, and how to implement the most effective research strategies and analysis methods. You thrive in a fast-paced environment and enjoy setting your own research goals, managing workloads and expectations, and delivering actionable research findings and recommendations. You’re passionate about Twitter and believe that great experiences are always inspired by a deep understanding of the user.
Required competencies:
- Expertise in applying end-to-end survey methodology, e.g., survey design (including sampling and weighting, bias correction), principled questionnaire construction, instrumentation, and standard methodologies, to company, business, and product goals
- Strong understanding of foundational frequentist inferential statistics, e.g., experimentation, hypothesis testing, correlation vs causation
- Ability to effectively communicate complex data in an accessible and meaningful way to non-quantitative audiences, as well as build excitement and engagement about research
- Ability to connect business problems to measurable outcomes and shape business strategies, e.g., connecting user research to behaviors and/or revenue and creating actionable design/research recommendations
- Ability to transform ambiguous problem spaces into research plans that are flexible to external deadlines and priority adjustments, and to drive high visibility projects from initiation to completion
- Ability to envision and execute against a research roadmap in new and novel spaces
- Ability to execute while building, leading, and influencing collaborative cross-functional relationships with diverse groups of technical and non-technical stakeholders
Requirements:
- MS or PhD in Statistics, Political Science, Survey Methodology, or other Social Science or a related field
- 8+ years conducting user experience research and/or market research preferred
- Experience in psychometric analysis, cognitive testing, and/or developing frameworks & mental models
- Experience with Bayesian statistical models, primary data collection, field experiments, experimental design, missing data, low response rate probability samples / nonprobability samples, observational causal inference (regression adjustment, matching, propensity score stratification)
- Experience in complex data visualization (time-series, statistical distributions, maps, hierarchies, networks)
- Experience working with large scale data sets (logs analysis, surveys, experimental design)
- Expertise in statistical programming languages such as R, Python, and SQL
- Experience with large data technologies Hadoop, MapReduce, Pig, Spark, Hive, BigQuery, or Presto, preferred
- Experience working with Product and Design teams preferred
- Comfort with Data Science including machine learning, natural language processing a plus
- Experience with Tableau or similar platform a plus
APPLY HERE
by Ronald Barron | Feb 28, 2022 | Uncategorized
Employer: ActiveCampaign
The role of Workday System Analyst will effectively help support our end-users and business partners for our Workday HRIS modules. Your focus will be on responding to tickets and improving and scaling processes from a technical and procedural perspective. As one of the team members, you will collaborate with the other members of the People team to ensure the smooth running of multiple Workday modules. Additionally, you’ll identify opportunities for functionality and build and own recurring projects (performance, open enrollment, merit process, etc).
What you will do…
- Triage user tickets, diagnose, and resolve Workday functional issues originating from end-users, business process events, etc
- Gather and document requirements, design, configure, test, and deploy Workday process or functional changes
- Create custom reports and calculated fields
- Perform testing of all Workday releases
- Support business partners to find solutions to current problems
- Act as the escalation point for Workday process or configuration issues raised by business partners
- Continue to evolve the key processes and systems to ensure Best In Class tools, systems, operating knowledge in a scaling environment
Who you are…
- 2-3 years Workday experience
- Completed at least Workday Core HCM training
- Passionate about resolving issues for end-users and business partners with great customer service skills
- Demonstrated Workday configurations experience in one or more of core modules (HCM, Payroll, Benefits, Compensation, Absence, Performance, Talent & Recruiting)
- Knowledge of Custom Reports & Calc Fields, Business Process
- Knowledge of EIBs, Integrations and Security is a plus
- Very strong organizational skills and commitment to deliverables
- Small scale project management experience is a plus
- Proven ability to work in fast-paced, ever-changing environments
- Sound judgment and discretion when dealing with sensitive information
- The right person for this role will be provided a lot of opportunities for training and development.
About ActiveCampaign:
We are a category-defining Customer Experience Automation Platform (CXA) that helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 600+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions. We have been ranked #4 Best Place to Work on Built In Chicago in 2021, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions, and continue to be globally recognized for our employee-centric culture here.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, telehealth and tele-mental health, and access to the Calm app for mediation)
-Open paid time off
-Generous 401(k) matching with no vesting
-Generous stipend to outfit your remote office
-Career growth including access to personal and professional coaching through Udemy
-Access to life coaches via Modern Health
-Cool swag
APPLY HERE
