User Experience Designer

User Experience Designer

Employer: UnitedHealth Group

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

The positions in the user experience job function are all related to user-centered design – a process to help ensure products and services meet the needs of customers, employees, and other users. This job function is a collection of specialties each with a unique skill set. These roles may involve UX design, visual design, user research, accessibility, front-end development, or data visualization. Colleagues in these roles use their knowledge of interface design, research methods, accessibility guidelines, and current programming techniques to design, research, develop and assess products and services to enhance the overall user experience and create usable and accessible digital experiences.

Primary Responsibilities:

  • Work with product owners, users, and stakeholders to develop solutions that effectively solve problems and meet business objectives
  • Oversee and contribute to the creation of wireframes, prototypes, visual designs, and usability tests
  • Promote the value of user-centered design throughout the organization
  • Collaborate with designers to maintain and expand upon our design system standards
  • Research best practices and industry guidance to build better solutions
  • Identify opportunities for improvement within existing work and processes
  • Facilitate stakeholder reviews to gain approvals
  • Provide user experience recommendations and guidance to leadershipy
  • Generally, work is self-directed and not prescribed
  • Works with less structured, more complex issues
  • Serves as a resource to others

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree in Creative – or Technology-related field
  • 3+ years of work experience relevant to User Experience (UX)
  • 1+ years of experience with software used to create wireframes and prototypes
  • 1+ years of experience performing research and making recommendations based on quantitative and qualitative data
  • Experience with user-centered design and/or design thinking
  • Expert in Design & Prototyping, with tools like: Axure, Sketch, Figma, Adobe Creative Suite (Illustrator, Photoshop)
  • Skilled in visual and interactive design and creating information architecture, wireframes & prototypes
  • Portfolio that displays design and expertise
  • Ability to provide a portfolio or sample of previous work

Preferred Qualifications:

  • HTML5 and CSS3 skills, with cross-browser, cross-platform compatibility, accessibility
  • Health Insurance Experience
  • Knowledgeable in Adobe Experience Manager or similar CMS
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary/hourly range for Colorado residents is $64,800 to $116,000. The salary/hourly range for Connecticut/Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

APPLY HERE

Full Stack Java Developer

Full Stack Java Developer

Employer: CommScope

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Be one of the bold and engineer advanced networks with us. We are looking for extraordinarily hardworking and forward-thinking, people. If you would like to be part of a global multi-cultural team dedicated to delivering industry-leading performance through outstanding talent, a culture of innovation and collaboration, this is an opportunity you won’t want to miss!

CommScope is hiring a Full Stack Java Developer (Principal Engineer). This is a remote opportunity, and the incumbent can be based anywhere within US.

How You’ll Help Us Connect the World:

This position supports Comsearch, a CommScope company. Comsearch is a niche business and is looking to expand and advance its suite of products. You will focus on full stack development and contribute to the development of Comsearch’s existing website, its customer-facing registration databases and engineering applications, a variety of internal tools, as well as help develop new SaaS products. We will look to you to participate in architecture decisions and lead different development efforts. As such, some very interesting challenges are likely, and the company is looking for someone who relishes the opportunities and demands that this setting provides. You will be encouraged and expected to contribute ideas to improve Comsearch’s technology and products. Specific responsibilities include:

  • Design and develop functional and appealing web- and mobile-based applications based on standard methodologies, usability and performance. Provide recommendations and lead multiple development activities
  • Use modern web application languages and various frameworks to develop efficient applications
  • Provide website maintenance and improvements. Ensure the technical feasibility and security of UI/UX designs
  • Write functional requirement documents and specifications
  • Create quality wireframes, mockups and prototypes within agreed timelines
  • Assure that all user input is validated before designing applications
  • Work with various development and collaboration tools including JIRA, Confluence, Perforce, Bitbucket, Jenkins and Git
  • Maintain graphic standards and branding throughout the product’s interface
  • Provide technical leadership making sure software and products stay up to date on emerging technologies
  • Promote usability standard methodologies
  • Collaborate with other development team members, product line management, and partners

Required Qualifications for Consideration:

  • 10 years of Java Software Development experience using Spring and Hibernate
  • Building web applications using JavaScript, CSS3, HTML5 and React
  • Experience working with a relational database such as Postgres, Oracle or MySQL, including schema design, as well as SQL
  • Agile/Scrum development experience
  • Experience with Cloud technologies such as AWS and Docker
  • Understanding of the entire web application development process, including design, development and deployment, with some back-end knowledge

You will excite us if you have:

  • Bachelor’s in related curriculum such as Software
  • Domain knowledge in the areas of RF algorithms and GIS
  • Excellent inter-personal abilities with Strong analytical and creative problem-solving skills
  • Ability to adapt quickly to new web design and application trends

Anticipated annual base salary range dependent on candidate’s work location, experience and qualifications: $145,000 – $165,000

Perks & Benefits: The candidate will be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan and participation in the Company’s Annual Incentive Plan. This position also benefits from eligibility to participate in CommScope’s Long-Term Incentive Plan (“LTIP”), as approved by CommScope’s Compensation Committee

Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build while growing and developing their careers. We grow with change and know the value diversity plays in bringing forth new insights and generating better solutions.

Here, you will find a collaborative culture that encourages authenticity and champions inclusiveness. Come connect to your future.

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at careers.commscope.com/eeo

APPLY HERE

Firefox Engineering Manager, Mobile

Firefox Engineering Manager, Mobile

Employer: Mozilla

The Company

A lot of companies say they’re mission-driven . Our unique corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.

Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product the Firefox browser has expanded into a family of products that protects users and alerts them of risks.

One of our four commitments is to build …an internet that includes all the people of the earth – where a person’s demographic characteristics do not determine their online access, opportunities, or quality of experience.

Mozilla seeks to build a work environment that values and makes space for our employees, partners, and the broader community to bring their vast experiences to our mission – to improve the internet. Being inclusive and transparent for the betterment of humankind is at the core of our values.

The Opportunity

A healthy and inclusive internet starts with the tools used to access and discover the Web. On Firefox Mobile, we start by developing applications that give people a choice in their mobile browser to experience the Web in an open, safe and healthy environment. Promoting transparency, innovation, inclusion and opportunity from every angle for mobile is at our core.

We’re looking for a leader that is passionate about building awesome teams, finding innovative solutions to exciting problems, shipping quality mobile applications and wanting to make an impact with how the world uses the Internet.

Feel good about your work again! Pursue your future while working to protect the future of the internet for everyone, everywhere.

What You’ll Get To Do

  • Create an inclusive environment which engages and challenges your team members, and exposes them to new opportunities.
  • Communicate your team’s goals, the scope and risks of your projects, and own the delivery of initiatives on clear timelines.
  • Ensure the software your team delivers is on time, high quality, measurable, and maintainable.
  • Anticipate the right mix of capabilities required for your team to be successful, and recruit and hire new people as needed.
  • Be rewarded with growth and leadership opportunities for strong performance.
  • Mentor and provide regular feedback to employees regarding system architecture, solution design, code quality, test development, career development, employee performance, community building, communication style, and work-life balance.
  • Work collaboratively with many teams including Product, UX, QA, Operations, and Data Analysis.
  • Empowered decision making with analytics and data.

What You Bring

Minimum Qualifications

  • Proven skills in leading and mentoring a team of diverse sets of engineers.
  • Software engineering background that enables you to drive technical decisions within the team and engage with engineers at all levels of seniority.
  • Experience successfully leading and shipping sophisticated software projects on time in a loosely structured environment.
  • Strong communication skills and ability to collaborate with others, regardless of their rank or role.
  • Desire to grow and learn as a manager, grow and develop others, and get results through others
  • Passion to resolve problems, manage risk, lead change, and facilitate collaborative decision-making.
  • Proficiency with software development practices for triage, prioritization, and execution.
  • Leader who will hire, coach, empower, develop, and delegate to a geographically distributed team members with different skills from their own.

Bonus points for

We value a variety of voices. You don’t need to check every box on this list to apply.

  • Experience leading multiple teams and/or driving multiple large scale concurrent projects.
  • Solid understanding of mobile application development.
  • Product management experience.
  • Experience working in open source environments.

APPLY HERE

Netsuite Administrator

Netsuite Administrator

Employer: Snyk

We’re looking for an entrepreneurial and driven individual to join our IT organization to support Snyk’s hyper-growth as a Financial systems developer specializing in Netsuite, Coupa, and their respective integrations.

You will own the full integration development life cycle that includes requirements gathering, design, build, test, deploy and maintain. In addition to new integration requests, the position includes providing ongoing technical support and maintenance of existing integrations.

You’ll spend your time:

  • Developing and maintaining integration lifecycle and implementing best practices
  • Driving process and system efficiencies to promote data integrity and ensure delivery of accurate data
  • Monitoring and maintaining the ongoing system integrations between our accounting system (Netsuite) and our cloud-based financial planning tool (Vena)
  • planning, reviewing, and managing customization and integration requests
  • researching and analyzing application behaviors and improve performance and stability
  • working directly with internal customers and third-party vendors to provide technical support, research, troubleshoot, and resolve integration issues in a timely manner
  • partnering with IT business partners and Finance team members to develop consistent and standardized processes and services across the organization
  • Ensuring that processes and procedures adhere to defined audit and internal controls
  • leading Finance Team projects in accordance with established methodologies, conduct unit testing, create test plans, and oversee end-user testing
  • collaborating with and overseeing the work of external integrators to deploy high-quality solutions and systems across the Finance organization
  • providing data and generating reports to assist with analysis, business process mapping, reporting needs, continuous improvement initiatives, change management, and support for optimal usage
  • Supporting Procurement and AP on the creation and maintenance of custom configuration and creation solutions within the Coupa platform.

We are distributed across five offices in London, Tel Aviv, Boston, Ottawa, and Zurich with 10% of the company working fully-remote. We’ve made an organizational commitment to building a strong, effective, distributed company: we form teams across multiple offices wherever possible, and we invest in communication so that we can benefit from each others’ perspectives. As well as an always-on webcam so we can see what’s happening in each office, we make heavy use of video calls, Slack, and some inter-office travel.

You should apply if you:

  • Have 3+ years experience with NetSuite, with at least 2 years NetSuite development experience
  • have the ability to develop and debug SuiteScripting (Client Script, User Event Script, Scheduled Script, Custom Workflow Actions, Suitelets & RESTlets)
  • are agile and enjoy the speed of a fast-paced, highly engaged startup environment
  • posses advanced Level knowledge of Netsuite and Netsuite integration tools
  • Have a baseline understanding of financial statements (balance sheet, profit & loss, cash flow)
  • International payroll/PECI experience required
  • are ridiculously easy to work with – ability to build strong relationships with a broad set of stakeholders that have diverse interests
  • have strong communication skills in both formal and informal situations
  • Have a high level of proficiency in supporting Coupa core P2P and associated Power Apps (i.e. SIM, Coupa Pay, Expenses, etc.)

We’d especially love to hear from you if you:

  • Experience building and working with APIs and Web Services
  • Knowledge of Finance disciplines a plus
  • are an effective listener and communicator able to influence actions and outcomes
  • have experience with database schema design

About Snyk

Snyk’s mission is to help developers use open source code and stay secure.

The use of open source is booming, but security is a key concern. Snyk’s unique product enables developers and enterprise security teams to continuously find & fix vulnerable dependencies without slowing down, offering seamless integration into Dev, DevOps and DevSecOps workflows. We care deeply about the quality and usefulness of the tools we develop, always focusing on our customers and users.

We are experiencing rapid growth – and we want you to join us! Snyk reaches more than 2.2 million developers across the globe, positioned within organizations such as Salesforce, Google, and JP Morgan. Our most recent March 2021 Series E funding round valued us at over $4.6 Billion.

We believe open-source software is a force for good, and we’re building Snyk to make it easier for developers who aren’t security experts to stay secure.

Snyk is the leader in developer security. We empower the world’s developers to build secure applications and equip security teams to meet the demands of the digital world. Our developer-first approach ensures organizations can secure all of the critical components of their applications from code to cloud, leading to increased developer productivity, revenue growth, customer satisfaction, cost savings and an overall improved security posture.

At Snyk, we envision an inclusive technology industry powering a more sustainable and secure world. Since our founding, Snykers have cared deeply for one another and the developer and security communities as well as the larger world around us. Learn more about our Snyk Impact social and environmental mission and take action with us here.

Snyk’s Developer Security Platform automatically integrates with a developer’s workflow and is purpose-built for security teams to collaborate with their development teams. Snyk is used by 1,200 customers worldwide today, including industry leaders such as Asurion, Google, Intuit, MongoDB, New Relic, Revolut and Salesforce.

Snyk is recognized on the Forbes Cloud 100 2021, the 2021 CNBC Disruptor 50 and was named a Visionary in the 2021 Gartner Magic Quadrant for AST.

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Technical Support – Tier 1 Agent

Technical Support – Tier 1 Agent

Employer: Bitfocus

About Bitfocus, Inc.

Founded in 2003, Bitfocus, Inc. is changing the way communities nationwide integrate software, systems, data, and policy to innovate and strengthen the nation’s social safety net. We develop software and administer data systems that affect and change lives, connecting our most vulnerable populations to the most effective resources available in their communities. Our products empower organizations and communities to better leverage their resources, helping them to become data-driven in their efforts in all areas of health, human, and social services.

Our diverse and inclusive culture has played a key role in our success at Bitfocus. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Bitfocus is a remote organization; this will be a work-from-home position.

This position is part-time, approximately 25 hours per week.

About Our Technical Support Team (TST):

The Technical Support Team is a team of skilled and talented individuals united and dedicated to delivering the 11-Star Experience through support and service to users of Bitfocus software. We apply our individual and collective knowledge, experience, and passion to deliver effective solutions to all those that we support; including each other.

The TST supports users and administrators of Clarity Human Services as subject matter experts of the software. We provide service through multiple channels including email, phone, and chat. We value excellence in support, deep knowledge and testing of our new and existing software features and perpetually exceeding expectations!

Our Core Values

  • People First. Always.
  • Live in the WOW
  • Elevate our Mission
  • Start with Yes
  • Take Detours
  • Practice Humility
  • Paint with Numbers
  • Speak the truth in kindness
  • Grow Together
  • Unite in Excellence

Success/Impact Statement:

As the primary point of contact for customers, technical support plays a critical role in the overall customer experience. Receiving many stressful and ad-hoc tasks daily, both technical and emotional intelligence is crucial to providing effective support to Bitfocus customers.

The Tier 1 Technical Support Agent provides entry-level troubleshooting and backend analysis to resolve basic to intermediate requests.

As the Tier 1 Technical Support Agent, you will:

  • Research, develop, and deploy solutions to new and emerging issues – escalating to tier 2 agents when appropriate
  • Advance your knowledge of features, application, and advantages of Bitfocus software and professional services
  • Provide general support including basic HUD and Federal Partner reporting and Clarity Human Services Data Analysis (Looker).
  • Complete special tasks as assigned by the Technical Support Manager or Shift Lead
  • Serve as a technical resource for user documentation
  • Participate in mid-level pre-release sprint testing and QA/QC procedures in collaboration with the development team for product testing and evaluation
  • Continually identify opportunities to improve the customer experience and deliver change initiatives to support these opportunities

You will love this position if you are:

  • Team Player. Success as a Technical Support Agent requires seamless coordination with the broader efforts of the team and company.
  • Tech Savvy. You have strong technical chops, with a deep understanding of databases and data analysis.
  • Committed Advocate. You believe in the ability of strong data systems to transform lives and are committed to helping communities share that vision.
  • Clear Communicator. Excellent interpersonal and written/verbal communication skills are a must.
  • Analytical. You bring a process-oriented mindset that continuously looks for better ways of doing things.
  • Creative Problem Solver. You bring innovative, out-of-the-box solutions to complex problems and unique use cases.
  • Multitasker. Ability to multi-task, prioritize, and manage time effectively.

Required experience that drives success in this role:

  • 2+ years experience in a customer-facing support role
  • Degree or certification in computer science or information technology or equivalent experience
  • Knowledge and understanding of best practices for customer service

What makes you stand out:

In addition to being a customer-oriented individual with strong time management skills and a responsive leading style, the following skills and experience will help you shine in this role.

  • Familiarity or expertise in Clarity Human Services functionality
  • Knowledge and understanding of relevant industry standards – including HMIS specifications and reporting
  • Experience working on a completely remote team
  • Excellent analytical and troubleshooting skills
  • Demonstrated ability to work under pressure
  • Strong customer service skills

How will Bitfocus support you:

  • Robust onboarding and training support
  • A unique, friendly, and caring culture! Hear more from our employees on Glassdoor.
  • Bitfocus primarily uses Apple computers; all new employees receive either an iMac or MacBook Pro to use in their role at Bitfocus
  • Opportunities for professional growth and development

APPLY HERE