by Ronald Barron | Mar 30, 2022 | Uncategorized
Employer: Bitfocus
About Bitfocus, Inc.:
Founded in 2003, Bitfocus, Inc. is changing the way communities nationwide integrate software, systems, data, and policy to innovate and strengthen the nation’s social safety net. We develop software and administer data systems that affect and change lives, connecting our most vulnerable populations to the most effective resources available in their communities. Our products empower organizations and communities to better leverage their resources, helping them to become data-driven in their efforts in all areas of health, human, and social services.
Our diverse and inclusive culture has played a key role in our success at Bitfocus. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.
This is a fully remote role at a fully remote organization.
Our Core Values:
- People First. Always.
- Live in the WOW
- Elevate our Mission
- Start with Yes
- Take Detours
- Practice Humility
- Paint with Numbers
- Speak the truth in kindness
- Grow Together
- Unite in Excellence
About Our Professional Services Team:
Our Professional Services team sets us apart from other software companies. A mission-driven team of analysts, communicators, strategists, and technologists, Professional Services tackles some of the most significant challenges facing communities and catalyzes their success with Clarity Human Services. With expertise in statistical, technical, and policy analysis, we collaborate with community leaders, share knowledge gained working with communities across the country, and take the lead on a variety of projects and initiatives to help our communities meet their goals around ending homelessness.
Success/Impact Statement:
Professional Services Senior Project Managers at Bitfocus are experienced professionals who are passionate about supporting their team of project managers to help communities use technology and data to move the needle on ending homelessness.
As a Senior Project Manager, You Will:
Supervise and Mentor
- Supervise a team of project managers, providing support, feedback, and mentoring to help them use and build their project management skills.
- Provide project leadership both within your team and across the department to ensure that all projects meet department and company standards.
- Model department and company values to set an example for junior staff
Lead and Support Internal and External Projects
- Work with customers and/or Bitfocus teams to define project requirements, scope, timelines, and objectives.
- Work with customer stakeholders to translate needs and business processes into Clarity functionality.
- Attend relevant stakeholder and community meetings to provide input and gain system knowledge.
- Complete and/or obtain resources to complete tasks outlined in project workplans.
- Track project progress and update relevant Bitfocus staff and/or customer stakeholders.
- Create comprehensive project documentation including requirements documents, SOWs, workplans, decision logs, configuration logs, etc.
Provide Subject Matter Expertise
- Advise customers on a variety of subjects including
- Federal and regional requirements for homelessness response systems
- Clarity Human Services functions and solutions
- Pros, cons, and other considerations for any given solution
- Industry trends and best practices
- Create internal and external documents summarizing workflows, solution comparisons, configuration options, etc.
- Develop presentation content such as software demonstrations, training, and progress reports to project leadership, and present in front of remote and in-person audiences.
Develop Strategies and Manage Operations
- Support department Director in carrying out company vision for Professional Services department
- Work with Director to continue to build and refine department and project management infrastructure
- Actively participate in conversations around department strategy, planning, and capacity building
You Will Love This Position If:
- You seek and are inspired by new ideas and new ways of thinking.
- You never let your ego get in the way.
- People always tell you you’re a good listener.
- You’re ready to “pivot” like you’re a professional dancer.
- You’re obsessed with understanding the big picture.
- Gantt charts and process diagrams soothe your soul.
- “Bringing order to chaos†is your personal slogan.
- You love helping team members reach their maximum potential
Required Experience That Drives Success In This Role:
- Project management experience, including:
- Creating and managing project schedules and work plans
- Tracking project progress and identifying areas for improvement, making adjustments as needed
- Coordinating stakeholder communication around project milestones and timelines, providing consistent updates on progress, as well as any adjustments
- Assigning tasks to other team members as needed, and communicating expected deliverables
- Coordinating with other departments for effective use of resources
- Experience managing complex projects including large scale projects, projects that are politically sensitive, projects involving multiple stakeholder groups, and other projects with challenging dynamics
- Subject matter expertise in one or more of the following domains:
- Coordinated Entry
- HMIS
- HUD and/or Federal Partner Requirements
- HUD and/or Federal Partner Reporting
- Continuum of Care Roles and Responsibilities
- New Customer Software Implementation
- Data Quality Improvement
- Data Analysis
- Experience supervising and motivating teams of people
- Enthusiasm for technology and learning new software applications and database products
- Ability to quickly build advanced knowledge of Clarity Human Services, HMIS System Administration, and related subjects
- Ability to work both independently and within a team environment
- Innovative thinking to identify best practices when approaching problems and resolving conflicts
- Ability to create thoughtful structure in ambiguous situations and implement effective processes
- Excellent organizational, time management, people management and influencing skills
- Ability to work effectively with civic and other community leaders, social service agency staff, and a variety of other stakeholders
- Emotional intelligence: ability to “read the room,†recognize and de-escalate customer frustrations, and recognize and manage your own emotions
- Strong analytical abilities with working knowledge of descriptive statistics and (basic) analytics tools
- A background in HMIS, the homeless services Continuum of Care, and/or the human services system
What Makes You Stand Out:
- Excellent business/proposal writing skills
- Significant coordinated entry knowledge and experience
- Sophisticated project management experience with large, politically sensitive projects
- Proven experience successfully and diplomatically working with stakeholders who do not share your goals
- Proven experience inspiring teams toward excellence
- Driven, self-motivated, and enthusiastic
- Experience using Clarity Human Services or another HMIS software, especially as a system administrator
How Bitfocus Will Support You:
- Robust onboarding and training support
- A unique, friendly, and caring culture! Hear more from our employees on Glassdoor.
- Medical, dental, vision insurance
- Medical insurance covered at 100% for employees
- 401K Retirement Plan
- 12 weeks of fully paid parental leave
- Paid time off
- Paid volunteer time off
- Bitfocus primarily uses Apple computers; all new employees receive either an iMac or MacBook Pro to use in their role at Bitfocus
- Opportunities for professional growth and development
APPLY HERE
by Ronald Barron | Mar 30, 2022 | Uncategorized
Employer: Lucas Group
Lucas Group is looking for a Senior Cybersecurity Engineer to join our client’s rapidly evolving IT security environment. This role is one of the primary bridges between the technical and non-technical side of security. The ideal candidate understands standards and best practices within security but has the technical knowledge to work with IT teams and other departments to ensure processes and procedures run properly. This role would consult with IT and business groups as the subject matter expert with regards to strengths and weaknesses of the implemented security layers. The ideal candidate has a solutions-oriented mindset and would enjoy working with others.
This is a direct hire role OR contract-to-hire for the right candidate.
This position can work remotely from anywhere in the U.S.!
What You Will Do:
- Develop and manage technical security standards; design and architect reference models’; and define processes, all of which are aligned to our security framework and standards
- Assess emerging security technologies against security architecture to determine where they fill gaps, overlap with existing solutions, or extend capabilities
- Develop solutions with an audit capability in mind to drive accountability and potential remediation of deviations to standards
- Assess new vendors, apps, integrations, or solutions for security risk; recommend remediation; reassess per appropriate timeframe
- Review, work, and close or escalate security tickets as assigned via ticketing system; automate processes and simplify workstreams wherever possible
- Provide guidance and recommendations related to security vulnerabilities and any current threats as it relates to the organization
- Implement, manage, and/or optimize security toolset, logging, alerting, and reporting capabilities
Skills Needed
- Strong understanding of cloud-based services such as O365, Azure, or Salesforce
- Be familiar with different SaaS technologies like Salesforce or PaaS technologies like AWS
- Have at least a basic understanding of different Information Security standards
- Experience collaborating with technical and non-technical teams with a roll up your sleeves teamwork mentality
- Mentor cybersecurity and IT staff on the tenets of cybersecurity; work to change culture to a risk-based one
- Serve as primary liaison with Enterprise Architecture, Data Architecture, and various Infrastructure teams
Educational & Work Requirements:
- Degree in Computer Science, Informatics, Information Systems, Cybersecurity, Information Security, or related field (degree not required)
- 2+ year of experience in Security
- Minimum of 5 years of hands-on experience in IT infrastructure (networking, cloud, endpoint security, etc)
APPLY HERE
by Ronald Barron | Mar 30, 2022 | Uncategorized
Employer: Duluth Trading Company
Who We Are
Started in 1989, Duluth Trading Company is a team of tinkerers, taunters, fussers, and fine-tuners who enjoy working hard just as much as our customers enjoy our hardworking gear. Duluth Trading Company’s house of brands, including Duluth, AKHG, and Best Made, are all bonded by the belief that there’s always got to be a better way.
Why Work at Duluth Trading Company?
We’re powered by the heart, grit, and dedication of our band of hellbent tinkerers and taunters. While we never take ourselves too seriously, the same can’t be said for the work we do. That’s because our no bull brand is very serious about making the best apparel and gear for hardworking people looking to take on life with their own two hands.
Favorites such as our Ballroom Jeans, featuring crouch without the ouch, Buck Naked Underwear, and No-Yank Tanks reflect our attitude. We pride ourselves in outthinking, outsmarting, and outcrafting average in everything we do! The talented people we seek want to be proud of where they work, have a commitment to do things better, and be part of an omnichannel house of brands that knows where it’s going.
Work Environment:
At Duluth Trading Company, we fundamentally believe in strong in-person interactions as our culture thrives when we learn, create, and collaborate with each other. We also believe that the future of work at Duluth includes flexibility.
We are headquartered in the Madison, WI area, but this job may be performed remotely anywhere within the United States except the State of Colorado. If you happen to live near and enjoy coming into the office, we will welcome you too!
Full-time. Remote. Salary based on experience and location.
What You’ll Do:
- Collaborate with business and IT stakeholders to shape the vision and roadmap for Duluth’s Data Services platform and its components
- Keep open lines of communication with Directors and Vice Presidents within the stakeholder community, staying abreast of strategic decisions and how Data Services should evolve accordingly
- Rally diverse groups of stakeholders around a cohesive product strategy to achieve organizational vision
- Facilitate collaborative decision making while balancing business goals and technical considerations
- Manage the product backlog(s), using customer and business value to prioritize features
- Collaborate with business stakeholders to identify emerging needs and trends
- Write user stories and requirements as needed or in conjunction with a Business Analyst
- Work closely with developers, QA, and other IT partners to execute on user stories
- Serve as a product evangelist and change agent
- Participate in the oversight of strategic projects that relate to Data Services
- Collaborate with the project sponsor to determine goals, deliverables, resources, budget, scope, and timing
- Guide the project team on behalf of the project sponsor as needed
- Alongside key business partners, lead the Data Governance Committee in managing enterprise data guidelines, best practices, and definitions
- Work closely with Technical Architects to represent data-related business and product needs as our capabilities evolve
What We’re Looking For:
- Bachelor’s degree in Information Technology, Business, Computer Science, or related field
- Equivalent work experience is considered
- Certified Product Owner or Software Product Management Certification is preferred but not required
- 5 – 7 years of relevant experience, specifically in data engineering, data analytics, or data architecture
- Demonstrated experience collaborating with a cross-functional team to support a company initiative
- Demonstrated experience with analytic technologies and techniques such as customer data hygiene, data architecture, marketing automation, and data mining
- Demonstrated experience with requirements gathering, stakeholder collaboration, and project oversight
- Demonstrated experience with data architecture and data governance
- Excellent attention to detail, written and oral communication, multi-tasking, and ability to work in a team atmosphere adhering to deadlines
- Solid knowledge and understanding of SDLC and/or ITIL concepts
- Solid knowledge and understanding of agile best practices and execution
- Solid knowledge and understanding of general business acumen
- Solid knowledge and understanding of SOA, data lake, and business-facing data analysis tools are a plus
Duluth Headquarters Benefits and Perks
As we continue to grow Duluth Trading Company and its house of brands, the perks have perked up, too. We’ve boosted an already impressive benefits package to include: unlimited paid time-off, 12-week full-pay parental leave, paid holiday time for the important observance of Martin Luther King Jr. Day and Juneteenth, flexible schedules, and more! Why’d we go all out? Because our pursuit of a better way means that when it comes to great talent, better perks are a given.
The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an equal opportunity employer.
APPLY HERE
by Ronald Barron | Mar 29, 2022 | Uncategorized
Employer: CivicPlus
Description
CivicPlus provides SaaS products to help local governments positively engage with their community members. We’re eight products strong and growing.
The Manager of Technical Support is responsible for leading a team responsible for providing technical support for all CivicPlus software solutions. This role acts as a liaison between our clients and the company to advocate customer needs and report feedback that drives future product development and quality of service. The Manager of Technical Support is passionate about customer service experience and is in constant pursuit of improving internal processes, uncovering new efficiencies, and ensuring productivity targets are achieved.
About the role:
- Recruit, manage, and mentor a team of Technical Support Specialists
- Improve customer service quality and efficiency results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes
- Develop, approve, and execute against the financial plan for assigned team and deliver any revisions or changes to budget in partnership with the Director of Technical Support
- Ensure that the Technical Support team provides the highest-level-of-service ensuring client confidence
- Manage escalated tickets and mediate client relations with Client Success Team, as necessary
- Proactively work with other managers and executives in strategic planning and implementation of policies and procedures that improve service levels and efficiencies
- Work with Product Strategy and Engineering to prioritize plans to solve client reported defects
- Analyze and present future technology trends that may benefit the department and the company’s growth
Experience & Skills we value:*
- Strong written and verbal communication skills
- Customer-oriented and able to interact with customers effectively
- Manage and prioritize multiple tasks
- Excellent problem-solving and organizational skills
- Strong technical and analytical skills
- Experience working in a high-tech, software, or SaaS company (Preferred)
- Previous management experience in a customer-focused organization (Preferred)
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
About CivicPlus:
CivicPlus employees reside in over 45 states – building software solutions used by 7,500 local governments. Our employees perform interesting and challenging work which helps make an impact in communities across America (we’re purpose-driven).
CivicPlus recognizes and trusts that you know how you work best. You choose whether to work remotely or from one of our offices in KS, OR, FL, MA, or CT (per local health safety guidance).
As an adopter of remote work options prior to Covid, CivicPlus still recognizes the importance of collaboration (we’re team-players). We invest in opportunities to build employee connections and accelerate belonging. In addition to our Red Carpet rollout and Buddy system during onboarding, we have active committees in which you can directly participate or enjoy the activities they arrange including: Community Engagement (philanthropic), ERG (employee resource groups), DEIB (Diversity Equity Inclusion & Belonging), and Great Work Place (plan fun virtual & in-person events).
APPLY HERE
by Ronald Barron | Mar 29, 2022 | Uncategorized
Employer: DICK’S Sporting Goods
- As a Engineering Manager, you will be given a chance to contribute to the products we create, help grow the next generation of engineering talent, in the Supply Chain space, and help shape the technology strategy of the enterprise.
- In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them.
- The Engineering Manager will also play a part in driving change management and process improvement.
- This engineering manager will be a critical hire and will need to help keep the existing legacy WMS in tact and operationally excellent in terms of support and delivery, but in addition to that this engineering manager will also need to to help support the move our existing legacy WMS (i-series) into a more modernized WMS, this wont happen immediately but they will need to help disseminate knowledge across their teams, as well as help with any migration to the modern WMS that is needed.
- This is a full time remote opportunity. We are looking to hire immediately. Immigration sponsorship, including permanent residency/green card sponsorship is available upon hire date.
Job Duties & Responsibilities:
Delivery & Execution:
- If a product teams exists you will be able to collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
- Ensures the solutions delivered improve the overall economics of the organization while taking into account the long term costs associated with solutions implemented.
- Documents, reviews and ensures that all quality and change control standards are met
- Writes custom code or scripts to automate test cases, monitoring services, or other areas of automation.
- Works with vendors and partners for the successful implementation of critical tooling and platforms
- Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
- Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
- Participates in and leads review board sessions to drive consistency across the enterprise
- Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
- Identifies and enables ways to improve team productivity and efficiency
- Identifies areas of duplicative work and redundant solutions that could be consolidated into enterprise services
- Fills in on product teams for engineers who are out of the office
Support & Enablement:
- Fields questions from engineers, product teams, or support teams
- Monitors tools and participates in conversations to encourage collaboration across product teams
- Provides application support for software running in production
- Acts as a technical escalation point for the engineers on the team
- Work closing with our business teammates at all levels of the supply chain Organization
People:
- Provides leadership, mentoring, and coaching to Software Engineers
- Attracts, retains, and develops top talent to build a world class Software Engineering Team
- Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
- Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
- Acts as a proponent of modern software development practices
- Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
Learning:
- Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
- Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems
WE INSPIRE TOP PERFORMANCE.
- Competitive Pay
- Professional Training Programs
- Performance-Based Pay Increases
- Teammate only discouts
- DailyPay Payday your way
WHAT WE’RE LOOKING FOR
- Bachelor’s Degree
- 5-7 years of relevant experience in Supply Chain
- Mastery of modern product development processes and pipelines
- Proficient in effective troubleshooting and issue resolution techniques
- Proficient in effective system monitoring and log analysis techniques
- Capable of understanding complicated systems quickly
- Proficiency in guiding more junior team members through Software Engineering fundamentals in a professional setting
- Proficient managing and growing team members in a professional setting
- Proficient balancing workloads across teams
- Experience managing vendor relationships
- Experience with translating high level strategy to tactical execution
- Exposure to a CI/CD toolchain
- Understanding of WMiS (MA nice to have)
- Exposure to a cloud computing platform and the associated automation patterns they provide
- Exposure to REST and effective web service design
- Exposure to production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security
- Experience with Lean Product/Agile Development and knowledge of usage (using Kanban, scrum, jira, etc)
- Experience with working on an i-series platform and the various pieces of technology associated with an i-series.
- Mastery of a modern object oriented design and programming language (Java/RPG ILE)
- Mastery in writing SQL queries against a relational database. Working experience in SQL and NOSQL. Preferred DB2.
- Mastery of a modern web application framework such as Spring boot/UML/Struts/Spring nice to have
- Excellent knowledge of all WMS processes and technologies within the four walls of and RDC/MFC (including MHE/Automation, Pick to store etc)
- Experience with MA WMS or Koerber WMS (iseries to open systems or modern WMS)
- Exposure to destructive testing methodologies, behavioral testing and tools, experience with test driven development also important
- Experience with Integration technologies and middleware platforms (ESB, API gateway, etc.)
- Eclipse Development Environments
- Exposure to 12-factor methodology and its benefits, and able to demonstrate appropriate patterns to more junior team members
- Exposure to defensive coding practices and patterns for high-availability
APPLY HERE
