by Ronald Barron | Jun 22, 2022 | Uncategorized
Job Description
Lead User Experience Researcher
USA – Remote
Full time
job requisition id
R5123
Job Summary
The Lead User Experience Researcher is accountable for ensuring product and user experience decision makers have all the insight they need to make critical data driven decisions. This position drives a comprehensive research program for a tier of Workiva products teams or for key opportunities. Leads high quality qualitative, quantitative, and experimental studies to understand user and their needs, motivations and behaviors. By planning, conducting, analyzing, and communicating the results of studies, Lead User Experience Researchers build deep understanding among Product Managers, User Experience Designers, and Software Engineers to help build and optimize innovative, usable, and useful products that people want to use.
What You’ll Do
Team Leadership:
- Coaches and mentors User Researchers and other members of the User Experience team
- Drives strategy and execution of user research across groups of product teams
- Partners with product leadership to ensure best practices of research and data driven decision making are followed
- Provides research leadership to a set of products or opportunities of vital importance to Workiva strategy
Designs and Conducts Research:
- Reviews research plans and offers consulting on best practices of user research
- Provides leadership and ownership of the collection of analytics on user behavior through online experiments (A/B testing), observation, and surveys
- Coordinates research studies by, planning, collecting data, analyzing, and communicating insights across multiple teams
- Collaborates with User Experience Designers, Product Managers, and Software Engineers to discover and prioritize opportunities with new and existing products, in a fast-paced, rapidly changing environment
- Enforces consistency in the development and management of research plans and schedules for product teams by helping set best practices
- Leverages a broad range of user research techniques to develop a deeper understanding of our customers and the way they work
- Delegates tasks in collaboration with team management to distribute work effectively
- Leverages evaluation techniques to identify key usability needs, and to help refine previously implemented features
Interprets and Presents Insights:
- Organizes, interprets, and presents data clearly and serves as point of contact for key decision makers
- Leads team members and stakeholders to explore new approaches that will provide optimal feedback
- Analyzes, synthesizes and communicates test/research results advocate for user centered product improvements
- Partners with leadership to inform product strategy and tie business outcomes to reliable insights
What You’ll Need
Education
- Undergraduate Degree or equivalent combination of education and experience in a related field.
Skills
- Strong data analysis skills
- Strong written and verbal communication skills
- Excellent interpersonal, negotiation and collaboration skills
- Highly skilled in a range of research methods
- Ability to guide others in defining research fundamentals regardless of method
- Ability to work well and help coordinate a cross-functional team
- Ability to adapt to changing priorities in a fast-paced environment
- Proven ability to evangelize your research
- Ability to anticipate needs developing a deep understanding of business goals
- Ability to develop research goals and strategy in alignment with company goals
Experience
- 6+ years’ experience in user experience research
- Extensive experience with qualitative and quantitative research methods
- Proven experience turning research insights into actionable user centered design and product goals
- Experience working in a Lean UX / Agile environment
- Experience working in a senior role with a geographically distributed team
Travel Requirements
Working Conditions & Physical Requirements
- Reliable internet access for any period of time working remotely, not in a Workiva office
How You’ll Be Rewarded
- Base Pay Range in Colorado: $149,000 – $188,000
- A discretionary bonus typically paid annually
- Restricted Stock Units granted at time of hire
- 401(k) match
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
- Customer Success: Always delight our customers.
- Trust: Rely on each other.
- Integrity: Do the right thing, every time.
- Collaboration: Share resources and work together.
- Innovation: Keep creating solutions and finding better ways.
- Inclusion: Support a diverse community where we all belong.
- Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
- Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
- Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
- Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
APPLY HERE
by Ronald Barron | Jun 22, 2022 | Uncategorized
Job Description
Senior User Experience Researcher
USA – Remote
Bozeman
job requisition id
R3359
This is a fully remote U.S. based role. You would need the right to work in the U.S. without sponsorship for this role.
Job Summary
As a Senior UX Researcher you’ll help us simplify complexity by identifying opportunities for innovation and continuous improvement on behalf of the user. Your previous experience as a researcher in software development will enable you to jump right in and design studies that inform decisions for Workiva products.
Your experience makes you comfortable with ambiguity and excited by opportunities to discover solutions for users that meet their needs and exceed their expectations. You’ll conduct both qualitative and quantitative research that covers the breadth of customer experiences – proactively using insights to address feature- and workflow-level challenges.
What You’ll Do
- Collaborates with User Experience Designers, Product Managers, and Software Engineers to discover and prioritize user experience opportunities with new and existing products
- Conducts research throughout the product development process – from concept to release, leveraging methods such as usability testing, online experiments, interviews, surveys, observation, and other techniques to understand users
- Appropriately applies right-sized, diverse research methods to garner valid, actionable insights
- Organizes, analyzes and synthesizes qualitative and quantitative data to surface key insights and findings that translate into design direction
- Delivers user-centered, evidence-based recommendations for a variety of projects across the platform, advocates for users in team discussions
- Collaboratively crafts needed materials for research activities, such as research plans, moderator’s guides, surveys, and workshop templates that align methods and scope with needs and constraints
- Crafts compelling stories with data, analysis, themes and recommendations for a variety of audiences
- Balances research rigor with agility to deliver timely, useful results
- Reviews research designs, offers consulting on user research best practices
- Provides leadership for User Experience team in generating high-quality research studies and analytics
What You’ll Need
Skills
- Strong written and verbal communication skills
- Strong interpersonal, negotiation and collaboration skills
- Highly skilled in a range of research methods
- Strong data visualization skills
- Ability to adapt to changing priorities in a fast-paced environment
- Proven ability to deliver consumable, actionable research results
Experience
- 4+ years experience in user experience research in a software company
- Experience with complex workflow-based software or complex domain a plus
- Proven experience turning research findings into actionable user centered design and product goals
- Experience working in a Lean UX / Agile environment
- Extensive experience with qualitative and quantitative research methods
- Experience working with a geographically distributed team
Education
- B.S. or M.S. in human-computer interaction, psychology or a related field preferred
Working Conditions & Physical Requirements
- Reliable internet access for any period of time working remotely, not in a Workiva office.
How You’ll Be Rewarded
- Base Pay Range in Colorado: $123,000.00 – $158,000.00
- Restricted Stock Units granted at time of hire
- 401(k) match
The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
- Customer Success: Always delight our customers.
- Trust: Rely on each other.
- Integrity: Do the right thing, every time.
- Collaboration: Share resources and work together.
- Innovation: Keep creating solutions and finding better ways.
- Inclusion: Support a diverse community where we all belong.
- Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
- Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
- Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
- Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.
APPLY HERE
by Ronald Barron | Jun 22, 2022 | Uncategorized
Job Description
Title: SCT Content Manager
Location: Orlando FL US
category: Computer & IT
job description:
RESPONSIBILITIES:
Kforce has a client that is seeking a SCT Content Manager for a fully remote – high compensation role.
Duties Include:
- The Content Manager will create, coordinate, manage, and update sales-related presentations, content, configurations on an internal proprietary Content Management System
- Manage business job requests to the development team, coordinate better strategies for organizing the content management process, identify and advise on enhancements to the site administration interface, and refining existing processes, while keep the sales presentations up to date
- Work directly with web developers, system architects, business leaders, and related to execute business initiatives. Position will also offer limited field customer service, developing skills as an application subject-matter-expert; Helping replicate issues and provide use expertise to end users
- As a Content Manager, you will provide business Quality Assurance review of upcoming changes, enhancements, and fixes. Validating requests against deliverables to ensure deliveries meet business expectations
Major Responsibilities:
- Project Job Process Management
- Presentation Content Management
- Content/Application Audit/Review
- Content/Application QA Testing
REQUIRED SKILLS:
- Four-year college degree (e.g., B.A., B.S.) or equivalent experience
- 3+ years of relevant web content management and web design experience
- Working knowledge of HTML, CSS, JSON/XML, and JavaScript
- Ability to comfortably with CSS/HTML and JSON files
- Familiarity with commercial CMS systems
- Familiar with job ticket systems such are Jira or similar
- Familiarity with Adobe Studio, especially Adobe Illustrator & Photoshop
- High level of detail focus, excellent organizational and prioritization skills
- Able to keep track of multiple projects and their progress
- Able to create content action plans to finish projects on time
- Experience working cross functionally with business & technical teams
- Ability to work independently; Team player with leadership skills for a corporate environment
job type:Â Contract
APPLY HERE
by Ronald Barron | Jun 22, 2022 | Uncategorized
Job Description
Frontend Engineering Manager (100% Remote)
Americas /
Engineering /
Full-time
About Us
At Close, we’re building the sales communication platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry toward eliminating manual processes and helping companies to close more deals (faster). Since our founding in 2013, we’ve grown to become a profitable, 100% globally distributed team of ~55 high-performing, happy people that are dedicated to building a product our customers love.
Our app’s frontend is a single-page JavaScript web app mostly written in React (originally built with Backbone.js). We bundle with Webpack and target only modern browsers. We test with Jest and React Testing Library. Our UI updates in near real-time and is written in LESS/CSS (with flexbox and grid layout) using CSS modules and takes advantage of fun technologies like Websockets and WebRTC.
We care about performance (e.g. route-based code splitting), maintainability, and testability of our frontend code. We sweat the UI/UX details and work collaboratively with the Product team throughout the design process. This means diving into lo-fi wireframes, and communicating continuously when those ideas are brought to life using Figma and code.
Our frontend app is built on top of our REST API & GraphQL endpoints. Our backend tech stack consists of Python/Flask, MongoDB, Postgres, Elasticsearch, and Redis. We run our services in Docker on AWS.
We love open sourcing our code and ideas on our GitHub and on The Making of Close, our behind-the-scenes Product & Engineering blog. Check our projects such as react-custom-scroller, use-infinite-scroll, use-abortable-effect, and smart-tooltip-delay or insights from our day-to-day work on such as Highlights From a Complex Downshift.js Refactor, A Case Study in”Reactizing” a Complex Backbone View, and Finding the cause of a memory leak in Jest tests.
About You
We’re looking for an experienced full-time Frontend Engineering Manager to join our engineering team. You should be an empathetic leader, have spent part of your career as a senior-level engineer, and want to help build & grow a team of high-performing engineers.
- You should have senior-level (4 years+) experience building modern frontend applications, preferably using React or similar framework.
- You should have significant experience (2 years+) leading and growing a team of engineers. You enjoy helping engineers thrive and grow in their roles. You should have a very good idea of how to run 1:1s with your direct reports and how to form strong relationships. You should be comfortable with giving continuous feedback and doing performance reviews. You are expected to grow the team as-needed and help lead a hiring process.
- You have a track record of managing engineering teams that delivered great products and features. You should be very comfortable working with the Product and Design teams to formulate product ideas, skilled at writing & reviewing technical specifications, and planning work for your team. You can take on non-critical path technical work if time allows.
- You’re comfortable working in a fast-paced environment with a medium-sized talented team where you’re supported in your efforts to grow professionally. You are able to manage your time well, communicate effectively, and collaborate in a fully distributed team.
- You are located in an American time zone.
Bonus points if you have…
- Experience practicing the Shape Up product development methodology
- Experience scaling a small engineering team into a few teams
- Experience building JS-based mobile apps
- Built B2B SaaS products
- Experience with sales or sales tools
About the Role
- Manage and grow a team of 4-8 high-performing engineers, support them through 1:1s and continuous feedback, and support their career growth.
- A mix of team leadership, people management, product ideation, project coordination, and maximum 10% of your time spent on non-critical path IC work.
- Work with a team of mostly-senior engineers, product managers, and designers to deliver great features.
- Manage and optimize development processes as the team grows.
- Participate in creating a long-term frontend strategy.
Why work with us?
- Culture video
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Annual team retreats
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Co-working stipend
- Revenue Share (after 1 year)
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe’s climate initiative
- Our story and team
At Close, everyone has a voice. We encourage transparency and practice a mature approach to the work-place. In general, we don’t have strict policies, we have guidelines. Work/life harmony is an important part of our business – we believe you bring your best to work when you practice self-care (whatever that looks like for you).
We come from 16 countries located in 5 of the 7 continents — looking at you Antarctica and Australia 😉 ….. We’re a collection of talented humans rich in diverse backgrounds, lifestyles, and cultures. Every year we meet up somewhere around the world to spend time with one another. These gatherings are an opportunity to strengthen the social fiber of our global community.
Our team is growing in more ways than one – we’ve recently launched 17 babies (and counting!). Unanimously, our favorite and most impactful value is “Build a house you want to live in.†We strive to make decisions that are authentic for our people and help our customers become more successful.
Our application process was designed to promote equitable and unbiased hiring practices. We ask a small series of questions that are similar to what would be asked in the first interview. This helps us learn more about you right from the start so please be sure to answer each question thoughtfully. Each application will receive two screens by two different reviewers. Regardless of fit, you will hear back from us letting you know if we’ll be moving forward.
APPLY HERE
by Ronald Barron | Jun 22, 2022 | Uncategorized
Job Description
Support Superhero
HIRING ORGANIZATION
- EMPLOYMENT TYPE: Full Time
- JOB LOCATION: Remote – Work From Anywhere!
- WORKING HOURS: Full Time – 40 Hours Per Week
Are you fed up with the same routine, day in, day out wake up, work, eat, rinse, repeat yawn dreaming of making a change, making a difference, and doing something you enjoy from anywhere in the world you fancy?
Stop dreaming about tomorrow; start making a difference today. Join our team at WPMU DEV and be the hero you’ve always known yourself to be!
RESPONSIBILITIES
You’ll work on various WordPress projects across WPMU DEV, CampusPress, and Edublogs. We power and host websites used by millions of users every single day.
The role will involve:
- Supporting our awesome members and customers
- Hanging out in the WordPress.org forums being massively friendly, helpful, and useful
- Assisting with and solving all manner of WordPress questions with style!
- Co-ordinating with developers over bugs, features, and cool new stuff
- Being an active part of the Incsub team
- Sharing cat photos, amusing videos, and animated gifs
Location is unimportant as long as you are available, enthusiastic, committed, passionate, and know your WordPress.
Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!
QUALIFICATIONS
- Love people and love yourself!
- Have a really good familiarity with WordPress
- Along with amazingly great communication skills, ideally, you’ll be a native English speaker, but we’re flexible on that
- Are a great team player, keen on working in an expanding, motivated, distributed support team
- Love impressive response times, typing speed (it matters), and the ability to really bang good stuff out
- Might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
JOB BENEFITS
- You will be provided with all of the tools, support, and backing you need to get the job done
- Offer very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years; the longer you serve, the higher the budget
- General expenses budget yearly; the longer you work, the more you get
APPLY HERE
