by Ronald Barron | Jul 4, 2022 | Uncategorized
Job Description
Senior Content Designer
Remote, United States
Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level.
Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.
A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation.
Here at Checkr, we understand the power that design can have on the lives of millions. And when we say design, we mean content design, product design, and research design — building best-in-class experiences together. We’re looking for a Sr. Content Designer to join our growing Product Design team. Reporting to the Content Design Manager, you’ll build intuitive content experiences alongside product owners, engineers, marketing leads, and our brand studio.
From concept to release, you’ll strategize and craft content that demystifies the background check process, encourages fair hiring, and protects its users. Your words will empower millions of people using our products every day. We can’t wait to build the future of fair chance hiring, together.
What you’ll do:
- Participate as an equal partner in the product development process, from early research and concepts to final mocks and launch
- Create, socialize, and evolve content standards and best practices
- Co-develop product strategy in order to reduce the complexity of background checks
- Write in-product copy, emails, and internal resources to make the hiring process clearer and more approachable
- Partner with Product and Engineering to define content requirements, understand limitations, and develop solutions
- Contribute to and socialize our product writing style guide
- Identify opportunities where content can play a larger role in meeting user goals
- Partner with research to understand user needs and inform content choices
- Collaborate with our brand studio team to keep product and marketing materials consistent and compelling
- Influence how Checkr approaches content design across all customer touchpoints
- Put the user first, always and without exception
Who you are:
- Excited about improving employment opportunities for people with criminal histories
- A passionate champion for the user who incorporates business considerations into your design and content goals
- Interested in influencing the broader design function at Checkr
- Understands the importance of using data to inform content
- Able to synthesize insights across customers to inform overall strategy
What you have:
- 4+ years of content design and UX writing experience
- Experience working across teams to build clear, effective content that reaches user and business goals
- An impressive portfolio of relevant work, including features/products that have shipped
- Expertise with design tools like Figma, Miro, Whimsical, etc.
- Familiarity with product management tools like Atlassian (Confluence, Jira)
What you’ll get:
- A fast-paced, collaborative environment
- Significant learning and development allowance that renews annually
- Competitive compensation and opportunity for growth
- 100% medical, dental and vision coverage
- Up to 25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend, home office stipend
- An opportunity to create the most meaningful content of your career
*The base salary for this position will vary based on geography and other factors. In accordance with Colorado law, the base salary for this role if filled within Colorado is $111,350-$131,000.
APPLY HERE
by Ronald Barron | Jul 4, 2022 | Uncategorized
Job Description
Title: Senior Sales Analyst
Location: Remote – USA
HubSpot’s Flywheel Analytics and Insights org is looking for a Sr Sales Analyst to join the growing Sales Analytics team. The team’s mission is to enable data-backed decision making for our Sales and Customer Service orgs. The ideal candidate is one who can effectively collaborate between the business & analytics engineering teams, is a strong non-technical & technical communicator, and demonstrates strategic problem solving.
The Sr Sales Analyst role reports directly to the Sr Analytics Manager and will provide actionable insights and visibility to global business trends. The focus of this work will be split between: monthly reporting deliverables, owning follow-up deep dive analysis, and building & maintaining our standard reporting suite. You will play a critical role in delivering accessible, accurate reporting to all users of the global sales organization.
In this role you’ll get to:
- Support internal executives, the global sales team, and the SalesOperations and Strategy team with detailed visibility into all aspects of business performance
- Develop the story around our business results; identify market and operational drivers to business performance and create actionable recommendations
- Own key reports that are part of our Monthly KPI Review process and drive to closure any follow-up analysis requests; this will be an opportunity to work directly with HubSpot’s Sales Leaders and Executive team
- Be the liaison between our Analytics Engineering and Ops & Strategy teams; define what metrics are source of truth and ensure downstream stakeholders utilize these metrics
- Leverage BI software (Looker) to analyze data and interpret results to drive decisions
We are looking for people who have:
- 5+ years of experience in an analytical role; creating AND presenting technical analysis
- Advanced Data narration skills – creating & presenting the insights from your data analysis
- Advanced Excel/Google Sheet skills (Lookups, Pivot Tables, Imports, Cond. Formatting)
- 3+ years SQL experience
- 3+ years BI tool experience (Looker/Tableau/Qlik etc) to create reporting
- Adapt quickly to the evolving needs of a high-growth SaaS business
- Driven to define the right key metrics and analyses to produce actionable insights
- Bonus Points:
- Have a technical Bachelors/Masters degree (Computer Science, Engineering, Math, Statistics, etc.)
- Experience using HubSpot’s products and/or its backend data
- Familiarity with Python and/or R programming languages
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.
APPLY HERE
by Ronald Barron | Jul 4, 2022 | Uncategorized
Job Description
Title: Director of Enterprise Architecture
Location: Remote – USA
HubSpot’s Business Technology (BizTech) team is passionate about helping the business be ready for ever greater scale, before it’s needed. From 2016 to 2021, revenue grew by more than 4.5X to $1.3 billion. When you’re growing that quickly the only constants are change and new scaling challenges.
BizTech is HubSpot’s internal business systems team. We make HubSpot operate better. While we primarily do this with creative implementations of best-in-class SaaS tools, we often find that their out-of-the-box capabilities aren’t as good as our vision. In this day and age, we firmly believe that managing and scaling business systems is a technical discipline.
We are looking for a senior leader who can help us grow the next 5-10X by building the industry’s best business systems team. Every company is different, so here’s what this means to us.
As an internal business systems team, many of the initiatives we work on could be called business process engineering projects. In short, we need to design a new way of doing something. Those projects often involve a combination of 3rd party SaaS (some platform, some point solution), iPaaS (primarily Workato), and analytics tools. In the future that might expand to PaaS and other tools.
As we build new systems and processes, it’s important to have a strong vision for our corporate systems architecture and strong guardrails for how we build. But note that we’re not the only ones building. HubSpot has a number of ops/systems teams that sit in the business. We want this role to drive a company wide strategy and company wide guardrails for how we build internal systems. And we want this role to be a terrific leader for BizTech’s growing team of technical employees who are helping the business scale.
Our successful senior leaders have these things in common: they develop strategic partnerships with their peers across the business; they behave like owners, taking full responsibility for their domain; translate their vision into achievable employee experience and scaling goals; they coach strong leaders; and they build diverse and inclusive teams.
In this role, you’ll get to:
- Partner with leaders across the business, from BizTech’s senior stakeholders to peers leading functional systems teams
- Define and build alignment around our internal systems strategy
- This would include approaches to things such as architecture, integrations, automation, guardrails for new SaaS apps we buy, monitoring and testing, and more
- Partner with other systems and operations leaders to ensure we’re solving the most important problems
- Shape the next chapter of BizTech’s evolution into a technical team that’s great at engineering large, end-to-end business processes
- Build a team of process/systems engineers, analytics engineers, systems analysts, and more
- Review our current tooling, processes, and impact and figure out how each of these things need to scale
- Work on solving scaling challenges across HubSpot’s business
- Focus on long term agility and velocity; as much as we want to run HubSpot well in 2022, we need to set ourselves up for success in 2025 and beyond
- Empower the team to succeed by:
- Overcommunicating our mission and vision
- Overcommunicating expectations and what success looks like
- Coaching and developing our people
- Framing problems in the right light
- Cultivating a psychologically safe and inclusive team culture
- Partner with the Business Technology leadership team to steer our work and maximize our impact on HubSpot
We’re looking for people who have:
- Strong, demonstrable experience leading systems/technical teams through the phases of growth we’re getting ready to face (from ~6,000 to ~20,000+ employees)
- Operationalized a strategy and guardrails for large scale systems environments
- Aligned with senior leaders to drive company wide technical strategies
- Deep and broad subject matter expertise across various facets of Business Technology / Process Engineering / Product Development / Data & Analytics. In particular:
- Experience operating at the leading edge of the industry and harnessing new technologies for tangible benefits.
- Experience managing data & analytics operations.
- Excelled at maintaining strategic business partnerships with peers and executive stakeholders
- Coached team members to become successful leaders
- A deep understanding of how to create a team culture that balances urgency with high quality and sustainable work
- Confidence delivering clear, direct and actionable feedback and won’t shy away from confronting difficult situations
- And, a high level of comfort receiving direct and actionable feedback
- Already invested in their own development to become an inclusive leader and team member
APPLY HERE
by Ronald Barron | Jul 4, 2022 | Uncategorized
Job Description
Title: Senior Product Analyst – Trust & Safety
Location: Remote – USA
As a Product Analyst, you are a member of a global team of data-driven influencers, setting the standard for how data and analytics is used at HubSpot, and inspiring our product teams to action.
As an analyst working with HubSpot’s Product Infrastructure Security Team, you will identify new abuse threats and trends that may pose harm to our infrastructure. You will work closely with our world class engineers to devise strategies to protect our infrastructure from adversarial actors.
You will join a growing security team to analyze and inform how we mitigate abuse of our infrastructure. This will involve data mining, anomaly detection, and working with sophisticated anti-abuse systems, including machine learning solutions. Your work will directly improve the digital security of millions of people around the world.
Product and Engineering use multiple sources of data (user event data, NPS, and transactional data, etc) to discover what is going well for our customers, where we can improve, and what to build next. Product Analysts — individuals with high data literacy, intellectual curiosity, and communication skills — are at the center of these analyses and decisions; we work side-by-side with Product Management, User Experience, and Engineering leadership to inform and build better solutions for our customers.
In this role, while you operate with a high degree of autonomy, you benefit from the support of the Product Analytics community — sharing ideas, debating approaches, and receiving feedback to deliver more effective analyses and develop in your career.
General responsibilities:
- Be a driving influencer on the use and application of analysis; deliver what’s needed, and show what’s possible
- Partner with product stakeholders to understand your team’s data and business needs; become an expert in translating these needs into specific analyses with actionable insights
- Conduct quantitative analysis of user behavior to uncover issues or opportunities to improve the our customers’ experience
- Inform the design and analyze the outcomes of in-app tests and experiments
- Collaborate across UX teams and business functions to infuse strategic, open ended research with quantitative insights
- Communicate insights to your stakeholders with a data-driven point of view and plan for action
Examples of common projects:
- Define (or redefine) leading indicators of success for your team. Serve as the expert for these metrics by understanding how data collection is instrumented in the product, how it flows through our ETL pipeline and is aggregated, and how metrics are defined in our analytics platform. Construct the core dashboards, visualizations and analyses to help stakeholders monitor product health and make better decisions
- Perform ad hoc analyses into user behavior to inform specific, near-term experiment designs or product decisions or longer term product strategy
- Partner with engineering and other internal operations teams to enable a high level of data integrity, consistency and clarity across cross multiple internal databases and reporting systems
- Be a voice within your teams to educate, elevate and advocate for the continual value of leveraging analytics to inform decision making
From our Product and Engineering Blog: How HubSpot’s product analysts transform the customer experience
Minimum Qualifications:
- Professional experience with a heavy quantitative, analytical focus
- Practical experience in a business environment influencing decision making with data
- Experience working with large datasets; particularly data mining, manipulation and exploration
- Ability to write performant, complex SQL queries combining multiple sources of data
- Comfortability with data analytics and statistical tools such as R or Python
- Confidence using a variety of analytical and statistical techniques
- Passionate about the role of data in helping solve complex questions
- Excellent communication, storytelling, and collaboration skills
Above and Beyond Qualifications:
- Knowledge of analytical development tools such as Amplitude, Looker, Git and dbt
- Demonstrated passion for building products that delight customers and drive their success
- Experience working at, or strong understanding of, a SaaS business.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.
APPLY HERE
by Ronald Barron | Jul 4, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: Please note income information is provided for Colorado residents only, and the employer is open to candidates from other areas. Please inquire with the employer.
Title: Sr. Analyst, IT Service Desk
Full Time
Location: United States
Job Description:
The Sr. Analyst will troubleshoot and resolve routine to moderately complex technical problems in a call center/help desk environment. Use expertise in customer service and technical knowledge to provide support to end-users. Provide support, development and/or leadership guidance to all volunteers.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States. The position hours are Monday- Friday 11am-8pm EST.
Responsibilities:
- Triage phone calls and e-mail questions from computer users seeking guidance.
- Troubleshoot and resolve moderately complex technical problems applying subject-matter knowledge.
- Provide first-tier technical support to assist computer users with routine hardware and software questions.
- Receive, document, track user questions and/or problems.
- Assure timely response to questions and concerns.
- Adhere to standard operations and policies to provide effective customer service.
- Escalate issue to next level if unable to resolve within allotted timeframes.
Scope:
- Individual contributor that works under limited supervision. Apply technical subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.
Qualifications:
Education:
- Bachelor’s degree required.
Experience:
- Minimum 2 years of related experience or equivalent combination of education and related experience required.
For those candidates located in Colorado, the salary range for this position is: $29.00-$30.00/hr
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.
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