Senior UX Researcher

Job Description

Senior UX Researcher

(Remote – Austin, or U.S.)

at The Zebra (View all jobs)

Austin, Texas

Introduction:

The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We intentionally strive to build diverse teams that feel inclusive for all. Our motto is “All Stripes Welcome,” and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives. Our Zeebs are passionate about learning, growing, & working together to tackle exciting problems.

The Zebra is expanding our UX research team! We’re seeking an experienced Senior UX Researcher that will own cross-functional research and strategy projects that illuminate future-focused business opportunities. This person will synthesize disparate pieces of data to deliver human and business centered strategies to help our product and design team to thrive. You are a strategic and pragmatic problem solver who is able to assess the current state of affairs in order to collaboratively establish a vision for the future. Quantitative and qualitative research will be one of many inputs that you feel confident working with. This role reports to our Director of UX Research & Insights and sits within the broader research organization, which spans across marketing, product, and design research practices.

Location:

While we are open to remote work across the contingent US, we are still in the process of establishing our company to support work in all states! We’ve recently made the shift from an in-office organization to a hybrid model and love the flexibility it allows our employees. We are set up to support employees who want to be fully remote, in-office only, and a mix of the two. Please note – we will not be supporting work based out of the following states: CA, MA, NY, NJ.

What You’ll Do:

  • Own cross-functional research and strategy projects from prioritization to execution to building internal support for the work
  • Build positive relationships with collaborators across the organization to help bring teams (design, product and others) closer to the user
  • Scope and implement programs of primary research (qualitative and quantitative) and distill learning into compelling and practical artifacts
  • Synthesize data from a variety of sources that extend past primary research including, but not limited to, market, business and industry intelligence
  • Develop workshops, trainings and other activation activities to ensure that collaborators can apply key takeaways to business decisions
  • Mentor junior researchers in a project context

What We’re Looking For:

As we evaluate candidates across all roles, we look for folks who have a strong sense of ownership, great communication and collaboration skills, and a dedication to continuous improvement.

  • 6+ years (or equivalent) experience in a UX research or experience strategy role
  • Proven track record of leading many simultaneous, highly visible projects that inspire action and inform business direction
  • Outstanding ability to synthesize information from different sources into compelling business narratives and/or strategic recommendations that are actionable and turnkey
  • Experience with a wide variety of research methodologies (both quantitative and qualitative)
  • Strong cross-functional stakeholder management skills
  • Proven track record of working autonomously and in cross-functional team settings to embrace ambiguity and accomplish big goals

Experience that will Impress the Heck Out of Us:

  • Data analysis experience, including SQL or other tools, such as Looker, R or Matlab
  • Domain expertise in the insurance, tech, finance, auto, and/or real estate categories
  • Strategic consulting experience – business strategy and forecasting
  • Experience with research vendor management

Benefits & Perks:

Inclusive and healthy environments are crafted intentionally. All of our employees can join and participate in (or create your own!) Employee Resource Groups. Here are some other wonderful perks of working here:

  • Competitive Compensation & Stock Option Offering
  • Health, Dental, Vision & Disability Coverages
  • HSA offering + employer contribution
  • 401k with match
  • Unlimited PTO (paid time off)+ flexibility to enjoy it
  • Paid Parental Leave Program
  • Wellness perk ($100/month)
  • Pet Adoption Reimbursement ($300/year)
  • Learning & Development Opportunities
  • Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)

About The Zebra:

The Zebra is the nation’s leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 — it’s “insurance in black and white.”

We’ve garnered attention and investment of some of the nation’s top venture capitalists. Check out all of our awards & recognition!

Our core mantra is “All Stripes Welcome.” As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!

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Graphic Designer

Job Description

Graphic Designer

Location:

Atlanta (Remote Central time zone)

Job Terms:

Temporary

Salary:

$38-$40 hour W2 + benefits and 401K

Our leading financial services client is seeking a rockstar mid-level graphic designer!

As a graphic designer, you are a creative professional with a drive for problem-solving and a passion to deliver design excellence. You’ll liaise with internal clients to understand their vision and work with our cross-disciplinary creative team members to develop dynamic design solutions. You’ll successfully convey the internal client’s story or idea and confidently incorporate our brand.

As a clear communicator you influence internal clients to follow your creative ideas. You’ll gain business awareness and build client relationships. You’ll provide design consultations, concepts and comprehensive designs that align to the creative brief in collaboration with your creative team. You’ll bring curiosity and an aptitude for delivering innovative solutions.

You can expect to proactively engage with internal clients to present, influence and negotiate design deliverables aligned with business needs. You’ll transform the internal client’s vision and business need into an innovative product or deliverable. You’ll create and co-develop storyboards and layouts to effectively communicate design ideas that align to the creative brief and participate in creative ideation sessions and design sprints. You’ll conceptualize and execute design solutions while offering positive client and team experiences.

To qualify for the role, you must have

  • Bachelor’s degree in Graphic Design or related discipline
  • Creative digital portfolio demonstrating strong conceptual thinking and design skills
  • 3-plus years of related experience as a graphic designer
  • Experience working in a fast paced, matrixed agency or in-house team environment to develop a range of creative initiatives
  • Advanced knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign and Acrobat); some knowledge of web development platforms
  • Proficiency in creating compelling and interactive design solutions in PowerPoint
  • Proficiency in Microsoft Office (Word, Excel, Teams, Outlook and SharePoint)
  • Experience with Mural or Miro a plus
  • Experience working in a virtual environment

Skills and attributes for success

  • Ability to design clear and visually compelling campaigns and presentations
  • Versatile, flexible, and confident communication skills, active listening and diplomacy with business partners, project owners, managers and team members
  • Ability to leverage brand guidelines to develop a range of creative initiatives while utilizing various procedures and processes
  • Ability to quickly gain in-depth knowledge of firm brand, strategy and standards
  • Sound business acumen to adapt while working alongside client-serving professionals
  • Excellent project management skills with the ability to prioritize multiple projects and milestones, and deliver desirable solutions within time frame and budget
  • Technical understanding of digital media and print design in-house and with vendors
  • Ability to proactively engage with internal clients to present, influence and negotiate design deliverables aligned with business needs
  • Problem-solving skills to identify, resolve and overcome obstacles

Client Description:

Our client’s purpose is to build a better working world. The insights and services they provide help to create long-term value for clients, people and society, and to build trust in the capital markets.

The insights and quality services they provide help build trust and confidence in the capital markets and in economies the world over. They develop outstanding leaders who team to deliver on promises to all stakeholders. In so doing, they play a critical role in building a better working world for team members, for their clients and for their communities.

Building a better working world — is the foundation of their culture.

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Senior Game Artist – Animation 

Job Description

Senior Game Artist (Animation)

REMOTE /

WEB3 ART + DESIGN /

FULL-TIME

Here at Playco, we make games that bring the world closer together through play!

Our ideal teammates are thoughtful, low ego, and hardworking professionals who can both zoom into the details and zoom out to embrace the big picture. We are passionate about makers and tinkerers, who are unafraid to experiment with a healthy disregard for constraints. We hope you’ll enrich our team with your enthusiasm and passion, both for games and for life.

About this Role

We are looking for a creative 2D Animator for character and SFX animation. Your work will bring life and top tier polish to our ever expanding library of games. Playco’s animators possess a creative eye and artistic aptitude. To excel in this role, you must be technically minded, able to work with Adobe Animate/Flash along with our in house exporting tools. We want someone who’s familiar with the best entries in the mobile games market and understands why they stand out from the rest.

Responsibilities

  • Takes loose concepts and pitches and brings something magical to their execution.
  • Flexibility to work in styles that range from cartoony to more realistic.
  • Passion to constantly be on top of what the current most beautiful games in the market are and understanding what they’re doing to add polish.
  • Open to learning new tools.
  • Working within constraints like optimizing for load times.
  • Quick and efficient turnaround times.

Requirements

  • Proven experience as animator.
  • Knowledge of 2D animation (3D is a plus!).
  • Proficient in Adobe CS (specifically Animate/Flash).
  • A creative storyteller with presentation abilities.
  • Comfortable working with deadlines and budget restrictions.
  • Teamwork and excellent communication skills.

Bonus

  • Verbal and written communication skills in Japanese.

APPLY HERE

Senior Digital Designer, Global Digital Experience 

Job Description

Sr. Digital Designer, Global Digital Experience (Remote)

  • San Mateo, New York, Chicago, Miami, CA, NY, IL, FL, United States
  • Employees can work remotely
  • Full-time
  • Function: Corporate Marketing(MAR)

Company Description

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies — from startups to public companies — worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

Freshworks is seeking a well-rounded Sr. Digital Designer who is self-driven, compassionate, and ambitious, with a consistent track record of producing delightful design concepts and to help drive high-quality visual experiences across Freshworks’ digital properties. Reporting to the Art Director of Global Digital Experience, you will have a tremendous impact across the entire digital ecosystem of Freshworks by creating experiences that maximizes engagement, tells the transformative stories of our products, grows the marketing pipeline, and amplifies our brand. You will help translate business goals into delightful and successful design solutions while building trust and engagement with internal partners and stakeholders.

Provide strong visual design creation

  • Challenge the status quo, champion bold ideas, and demonstrate ongoing innovation.
  • Help drive creation, and evolution of digital design system, visual storytelling patterns, and templates
  • Use a metrics and research-driven approach to analyze, create, and evangelize design and experience strategy to internal and external partners

Scale our brand awareness and drive relevancy

  • Help build, strengthen, and amplify both company and product brands via all the web expressions.
  • Create digital experiences that grow awareness, shape perceptions, and influence preference.
  • Enable teams to deliver the effective, consistent execution of experiences across the entire digital ecosystem of Freshworks with toolkits, education, and guidance.

Improve web conversions

  • Simplify and optimize web journeys to increase Free Trial conversion rates
  • Nurture leads more effectively with personalized web, email, and social media journeys
  • Provide trustworthy, facts-rich content to engage, persuade leads to take action

Responsibilities

  • Deliver outstanding digital design, delightful visual experiences for .com, events, marketing communications and other digital properties
  • Provide support on visual and experience design tasks in alignment with Freshworks Design and Brand guidelines.
  • Help build a design system for dotcom from the ground up, including the creation of UX patterns, sticker sheets, UI components, interaction models, animations, and documentation in collaboration with development team
  • Create experiences with user-centered design principles in mind, articulate design rationale and share insight into design solutions
  • Collaborate effectively with Strategy, Business Owners, User Research, Localization & Translation, Development, Analytics, and Brand teams located in India, US, and around the globe
  • Provide mentorship and guidance to other designers within the Global Digital Experience team
  • Collaborate with globally located engineers, stakeholders, and vendors to deliver high-quality, cohesive digital solutions through the entire design process
  • Stay on top of the latest trends in web design and technology, and propose new ways to elevate our digital experiences
  • Collaborate with teams of designers from internal and external orgs
  • Design for a wide range of projects while ensuring consistent activation of the Freshworks brand across digital properties such as our website, social channels, and email
  • Support development teams throughout the implementation cycle.

Qualifications

  • 6+ years of experience in designing marketing websites as well as developing and applying brand and digital design systems
  • Excellent understanding of fundamental design principles with a deep understanding of information design, typography, layout, color theory, composition, and information hierarchy.
  • Command of design and presentation tools (Figma, Sketch, Adobe CC, InVision, Miro, Keynote, PowerPoint)
  • A strong foundation in typography, layout, and design
  • Extending the brand expression system to interactive digital experiences
  • Experienced with responsive website design and optimizing for all devices
  • Ability to articulate design strategy, rationale, perspective, and present design concepts to partners in various organizations and levels
  • Strong understanding of UX processes and disciplines
  • Ability to juggle multiple priorities simultaneously while effectively managing timelines and delivering quality work on-time
  • Demonstrated ability to be a self-starter who takes initiative and thrives in a fast-moving, results-driven environment
  • Provide mentorship and guidance to junior designers on the team
  • Ability to work in onsite/offshore model
  • Incredible eye for detail with meticulous standards
  • BA in Design or equivalent experience
  • A portfolio demonstrating clean, inspired work

ADDITIONAL REQUIREMENTS

  • Proven ability to thrive in a deadline driven, fast-paced environment and be highly organized and detail-oriented.
  • Excellent communication and presentation skills.
  • Comfortable receiving and delivering constructive feedback.
  • Intellectually curious. Ability to think big – constantly pushing boundaries and elevating the expectations of what’s possible.
  • A blend of both B2B and B2C marketing experience is highly preferred.

Additional Information

These are some benefits you can expect from us in return:

  • Great opportunity to build the European presence of a fast-paced global growth start-up from scratch
  • Flexible career development path within an international environment
  • Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organisational hierarchy
  • An experienced executive team of managers and experts
  • FRIYAY’s: Additional fully paid company holidays on selected Fridays
  • Company funded Private Medical Insurance (PMI)
  • Company funded Medical Cash Plan
  • Company funded Life Assurance, income protection & critical illness insurances
  • Qualifying workplace pension scheme with company contribution of up to 6%
  • Learning & Reading budget of up to £1.000/year
  • Fitness budget of up to £30/month
  • Temporary COVID internet allowance of up to £70/month
  • Temporary COVID One-Time home office set-up allowance of up to £250 (for new hires only)
  • Enhanced Maternity Leave
  • Free yoga classes twice a week
  • Cycle-to-work scheme
  • Company Funded Employee Assistance Program (EAP) for both you and your family

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

APPLY HERE

Art Director

Job Description

Art Director

Remote, United States

About Us:

Airbase is the first all-in-one spend management platform that provides companies unparalleled control and visibility into every dollar spent. Finance teams deserve a solution that eliminates the tedious work involved in managing spend and allows them to focus on being strategic partners to the rest of the business. We do that by replacing the multiple systems typically used to manage spend with a single platform that handles every workflow including expense approvals and payments (physical cards, virtual cards, ACH, check), while also automating away the bulk of spend-related accounting.

About the Role:

We are looking now for an Art Director with experience leading creative teams of some of the most innovative B2B brands, to elevate our brand across all touchpoints. This role will initially manage one freelance and one contract designer and will build a team of freelance designers and a roster of other media producers, as well as hire and onboard additional resources as we grow.

What You’ll Do:

  • Own all marketing and brand design at Airbase.
  • Collaborate with key stakeholders and outside agency partners to set the creative strategy to bring the brand to life across initiatives, channels, and products.
  • Oversee the prioritization and assignment of all creative requests, and establish processes to keep the team happy, creatively inspired, and focused on priorities.
  • Create and champion a practical brand style guide to drive brand consistency across all touchpoints.
  • Develop an iterative approach to cultivate a testing culture for creative assets that drives performance.
  • Creatively explore, set trends, and push boundaries.
  • Onboard and guide the work of creative agencies and freelancers according to specialized skills required, budgets, timelines, and scope.
  • Partner with marketing stakeholders to ensure great user experiences through all marketing channels, optimized for response.
  • Partner with our product organization to ensure that we deliver a consistent brand experience from prospect to customer.
  • Plan for hiring and resourcing needs to grow our in-house team as required.

About You:

  • Have 3+ years’ experience as a creative leader with an excellent B2B portfolio, must have worked in-house for creative/design management.
  • Have a deep understanding of brand, visual design, writing, and user experience to design inspiring and intuitive experiences.
  • Have experience leading and mentoring diverse teams of designers, copywriters, video editors, animators, motion designers, and production designers.
  • Be a strong individual contributor.
  • Have led an in-house creative team that has developed creative campaigns for acquisition marketing in addition to brand marketing.
  • Be experienced in all forms and mediums (website design, digital, response-based email, print, out-of-home advertising, experiential and earned media, etc.)
  • Be comfortable with ambiguity and demonstrate a proven ability to create clarity in it.
  • Have excellent communication skills, both verbal and written.
  • Be comfortable working and closely collaborating with marketing and sales, product, and UX/UI design teams.
  • Have experience in performance marketing across channels.
  • Be able to communicate effectively with senior management, with the ability to translate creative strategy into business performance.
  • Have an outstanding portfolio to share with your application.

We offer competitive cash compensation and equity. We’re a remote team and are happy to work with candidates from anywhere in the world.

APPLY HERE