by Ronald Barron | Aug 3, 2022 | Uncategorized
Job Description
Associate Director, Social Media Team – US, Nationwide (Remote)
Social Media United States Chicago, IL Boston, Massachusetts San Francisco, United States Colorado New York City, United States Atlanta, United States Houston, TX Austin, TX Seattle, United States Portland, OR Los Angeles, CA Washington, D.C., United States Nashville, TN Salt Lake City, UT Miami, FL Charlotte, NC Philadelphia, PA Phoenix, AZ Baltimore, MD United States
The Associate Director, Social Media Team reports to the Director of Social Media. This role has great knowledge of social media across all areas/networks and is up-to-date on the most recent industry changes and trends. The manager is a great communicator, leader and extensively understands how to navigate the department and business to get the best results for Brafton clients.
The manager supports the Director of Social Media in whatever way is appropriate in ensuring quality outcomes for all live social clients and in growing and developing social media revenue at point of sale and across the existing account base. The manager is also a central player in building and strengthening team culture and in the ongoing development of social media services.
ALLOCATION: This role is 50 percent production allocation and 50 percent management allocation. However, in some instances it might make sense for work to be strategically assigned to the manager.
MANAGEMENT ALLOCATION:
The Director of Social Media will assign tasks or special projects to this role as makes sense. The following outlines our current expectations for how this role’s management time will be allocated:
- Assisting members of the team in creating social media strategies, performing client research, creating/delivering proposals and ROI reports. This aspect of the role may require you to take the lead on client calls to teach by example or to listen in to provide valuable, constructive feedback.
- Helping to run new client kick-off calls or in-person meetings to ensure expectation setting around the products and services is clear.
- Assisting the Director of Social Media in training new team members.
- Running team meetings.
- Working in conjunction with the Director of Social Media, spearheading the development of a team culture that promotes creativity and constant learning.
- Handling escalation calls when necessary.
- Managing team administrative duties (which may include but are not limited to: payroll changes, work from home and PTO data, etc.)
- Researching and utilizing new social tools that could be beneficial to the team.
- Create useful client-facing social collateral such as case studies and success stories.
- Assisting the Director of Social Media in assigned production-related tasks, including but not limited to:
- Overseeing members’ individual resourcing and making changes accordingly.
- Managing and updating client allocations each month.
- Tracking social delivery and reporting back to the production and PM team monthly.
SUPPORTING DIRECT REPORTS IN THE FOLLOWING:
- Creating, executing and reporting on social media strategies for assigned clients. This includes but is not limited to crafting, posting and tracking posts across various social media platforms, social listening, follower pushes, engaging with influencers etc.
- Preparing and executing the research, proposals and call preparation for all assigned clients, as is necessary.
- Troubleshooting client strategies, as necessary, when our work isn’t meeting their expectations or hitting KPIs. This may include collaborating with account managers or other team members to pitch alternative social products, services or strategies to improve results.
- Preparing and delivering effective monthly reports for the client. These reports should prove ROI and/or the efforts of an effective social media strategy.
- Presenting reports to clients with conviction and being able to prove ROI on the strategy or pitch recommendations.
Time/Breakdown expectations around the role:
- 50 percent management allocation
- 50 percent production allocation
- This role is fully remote.
Benefits Include: Competitive Incentive plan, Health, Dental, Vision, Colonial Life, 401k, commuter benefits, Paid Time Off and paid holidays, in-office perks, and open, fun and friendly work environment, and more!
EQUAL OPPORTUNITY | E-VERIFY: Brafton is an Equal Opportunity employer. In addition to federal law requirements, Brafton complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfers, leave of absence, compensation and training.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Brafton (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
APPLY HERE
by Ronald Barron | Aug 3, 2022 | Uncategorized
Job Description
Staff / Principal UX Researcher
REMOTE
DESIGN – UX RESEARCH
REMOTE FULL-TIME
About Kraken
As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.
To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!
About the role
We’re looking for experienced, well-rounded staff, senior staff and principal UX researchers to help us explore, understand and reinvent everything from the way money works to a bunch of even more ambitious things we can’t talk about yet — inquisitive, independent explorers who believe in a tomorrow where cryptocurrency spreads wealth inclusively and enables new forms of creativity.
We’re not building a bank. We’re building an adventure. One that requires people who aren’t afraid to cast aside established ways of doing things to create delightful, inclusive experiences for customers across 170+ countries.
Throughout the history of civilization, there have been a handful of moments that changed the course of how we think about wealth and equality. The discovery of gold, the creation of paper money, mortgages, ATMs. We’re at the next of those moments right now, and there is no more exciting place to invest your research skills than directly at this intersection of technology and adventure.
By joining the UX Research Team at Kraken you will play an important part in shaping the future of how the world sees and uses digital currency. UX research is fundamental in helping us understand how we can serve our clients needs and delight them along the way. By joining our team you will help to discover and define those needs and work cross-functionally to help teams to meet and exceed them.
We’re looking for UX researchers who are resolute about making sure their research makes a positive impact. Researchers who are experienced, well-rounded, passionate and meticulous.
The UX Research Team is a small team within a fast-paced company, so the ideal candidate will need to be comfortable to hit the ground running. We’re also a relatively new function, so you will play a part in shaping our team’s imprint.
What you’ll do
- Use an extensive repertoire of exploratory and evaluative qualitative and quantitative research methods to help build a rich understanding of our clients and future clients
- Lead the way in identify the unbridged knowledge gaps, frictions and high-risk assumptions across different product areas and deliver research insight to speak to those
- Lead research initiatives and work closely with Design, Product and Marketing to ensure that we build things in intuitive, smart ways
- Strategically lead the development of standards, processes and guidelines that clarify expectations for the UX Research Team
- Mentor, influence and coach other researchers
- Collaborate cross-functionally using strong communication, written and facilitation skills to ensure the UX Research Team’s output empowers Krakenites and helps them to feel confident about their work
- Act as the voice of our clients and make sure that we’re constantly solving real problems for them while delivering high quality, delightful experiences
- Support Krakenites across multiple teams as a research partner, identifying where research can be most helpful, most impactful and where research is not the appropriate response to a problem
- Support Krakenites in self-serving to the point that they can conduct their own lightweight evaluative research while educating peers in research methodologies and helping to evangelise across the company
What we look for
- Experience successfully leading UX research from end-to-end
- Broad in-depth professional experience as a UX researcher with a portfolio that demonstrates expansive past work experience and deliverables
- Ability to conceptualise, scope and execute research studies with speed, dexterity and scale, along with the ability to adapt quickly to change
- Ability to present and showcase findings and the value of UX research to the Design and Product teams along with the wider org
- Strong grasp of User-Centered Design principles
- Strong passion for Bitcoin and the cryptocurrency movement with a desire to make the best trading platform in the world
- Ability to receive constructive criticism and use it to improve the end result
- Informed about current and emerging trends in crypto, FinTech, product development, trends in UX research and design
- Be a team player, take initiative and ownership of responsibilities and deliverables
- Excellent communicator (verbal and written), presentation, interpersonal and analytical skills; requires the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organisation
- Ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment
- Understand and incorporate complex technical and business requirements into research
- Background in cognitive science, behavioural economics, anthropology, sociology or psychology nice-to-have but by no means essential
You should apply if
- You’re passionate about creating best-in-class products and services that play a key role in shaping the future of how the world sees and uses digital currency
- You’re passionate about advocating for users
- You’ve used research to make a demonstrably positive impact on the direction of features, products and services in the past
- You know how to balance robust study design and research rigour with the characteristics of a fast-paced environment
- You only close a project when you know that your research has helped the team you’re supporting to make better, more informed decisions
- You’re comfortable contextualising and prioritising insights for stakeholders and you love brining insights to life with compelling research reports and presentations
- You understand the importance of setting up research in a collaborative, democratising way so that teams can join in with the process
- You’re well versed in choosing the research method that best answers the question
- You are concerned with building accessible products and services and know how to design research studies that supports this
- You know how to bring together different sources of insight – such as analytics data – to provide a rounded picture of the subject under observation
We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
APPLY HERE
by Ronald Barron | Aug 3, 2022 | Uncategorized
Job Description
Title: Web Developer, Growth
Location: Remote (USA)
We are interviewing and onboarding 100% virtually at this time. PagerDuty is focused on inclusion and employee well-being by building a culture that isn’t location specific and gives equal opportunity to everyone regardless of where you are working. Unless your job requirements make it necessary to be in a company office, you may choose to work in-office, remotely, or hybrid.
PagerDuty is the leading digital operations management platform for organizations. Over 10,000 enterprises and small to mid-size organizations globally trust PagerDuty to improve digital operations, drive revenue, mitigate threats, protect assets, and delight customers.
As a Web Developer on the Growth team, you will work with other developers and stakeholders to bring our digital web user journeys to life. You’ll partner with various teams from content producers and marketing analytics teams to design, UX, and our SEO team to ensure the website is technically sound, optimized, and successful in helping us achieve our goals and KPIs. You will work directly with Product and Growth Engineering Management to define, architect, and build seamless website experiences that drive user acquisition and retention at PagerDuty. Engineers own production services end-to-end, so you will deploy multiple times a week as part of an Agile process.
KEY RESPONSIBILITIES
- Working with stakeholders from marketing to sales, you will design and develop websites from initial concept, site architecture, and user interface to finished deliverable.
- You will contribute to the development team by implementing custom WordPress sites based on design layouts developed at the code level.
- You will regularly collaborate with the SEO team to develop sites, pages, and features using recommendations and best practices to deliver exceptional, measurable performance.
- You will work with the development team and marketing analytics to ensure proper instrumentation of tools to track user behavior, metrics, etc. as well as produce automated tests using tools.
- Based on input from historical data, business metrics, and stakeholders, you will design and implement new features, enhancements, and content for existing websites.
- As a member of the web development team, you will help to create and update reusable code libraries to streamline WordPress development cycle and facilitate site documentation and maintenance.
SKILLS AND ATTRIBUTES
- You’re not a designer, but you know good web UX design and conversion best practices when you see them. You understand usability, responsive design, testing, and technical SEO
- You should have a working knowledge of agile methodologies, requirements gathering, sprint processes, and ceremonies and help prioritize work.
- You are flexible and eager to identify, learn, and use new and changing technologies and are willing to share your knowledge with the rest of the team.
- You have the ability to manage multiple projects at a time without sacrificing attention to detail.
- You know how to collaborate with and influence other developers leveraging your clear communication skills.
MINIMUM QUALIFICATIONS
- 5+ years of experience working in a high-paced web development growth team
- Proficiency using HTML, CSS, Javascript, and PHP
- Demonstrable experience working with WordPress sites, including database/platform configuration in secure enterprise environments; template development and theme customization, and QA
- Experience with optimizing pages for conversion and demand generation
- Prior experience with website analytic tools such as Google Analytics / Google Tag Manager
- Knowledge and experience working with REST APIs (Zendesk, WordPress, Discourse, Drift, Marketo)
- Basic understanding of SEO principles and best practices
- Willingness to collaborate and engage effectively with immediate and interdepartmental team members.
PREFERRED QUALIFICATIONS
- Experience having scaled websites to meet business requirements
- Exposure to architectural patterns of a large, high-scale web application
- Experience with design applications (Invision, Sketch, Photoshop, Illustrator)
- Knowledge of Jira or other agile management tools is a plus
- Knowledge of accessibility standards is a plus
- Experience with Docker containers and CI tools
- Experience working with Cloudflare and a general understanding of DNS, edge networks, and HTTP protocol
- Understanding build and deployment strategies for multiple environments is a plus.
- Strong practitioner of documentation and understanding of its value and necessity.
Not sure if you qualify?
Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty Offers
We are dedicated to providing a culture where our people are happy, enabled and inspired to do their best. One of the ways we do this is by developing a comprehensive total rewards approach that supports employees and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Your package may include:
- Competitive salary and company equity
- Comprehensive benefits package from day one
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Paid parental leave – up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
- Generous paid vacation time
- Paid holidays and sick leave
- Paid employee volunteer time – 20 hours per year
- Bi-annual company-wide hack weeks
- Mental wellness programs
- Dutonian Wellness Days – scheduled company-wide paid days off in addition to PTO and scheduled holidays
- HibernationDuty – a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, serving over 14,000 customers and 850,000 users worldwide, including 65% of the Fortune 100.
For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.
Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. We are Great Place to Work-certified and our product is top rated in its category on TrustRadius.
From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Learn more: Social Impact; Inclusion, Diversity, & Equity; Culture
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty verifies work authorization in accordance with the requirements of your local jurisdiction.
APPLY HERE
by Ronald Barron | Aug 3, 2022 | Uncategorized
Job Description
Director of UX and Design- AncestryDNA
- Remote
- United States
- User Experience
- Full-time
About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.
With more than 30+ billion digitized global historical records, 100+ million family trees, and 20+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.
If you’re looking to join a mission-driven, passionate, collaborative, and inclusive team – one that’s fired up to solve big challenges, deliver meaningful change, and lead through a one of a kind business transformation, we are growing and in search of a Director of UX & Design.
Reporting to the Head of Design, you will serve as the most senior IC and team leader for a tight-knit, passionate, and entrepreneurial team that seeks to utilize some of the latest autosomal testing technology to re-imagine how our customers discover their family history.
What you’ll do
- You will create exceptional human-centered experiences.
- Guide the UX and visual design efforts from start to finish — from problem definition to design implementation.
- Influence the evolution of existing UX/UI standards.
- Partner with product managers on developing product strategy and definition.
- Translate quantitative data and qualitative insights for new and existing product feature development.
- Work cross-functionally, facilitating design discussions, and offer feedback into the planning and execution of product initiatives.
- Oversee the all design deliverables (e.g. workflow diagrams, sitemaps, content inventories, user flows, wireframes, final design, and navigation systems).
- Influence the evolution of existing UX/UI standards.
- Participate in generative research and comprehensive user testing.
- Attract, recruit, retain, and develop UX & Design talent.
Who you are
- You have 8+ years of industry experience as a UX designer, interaction designer, or similar design-related role.
- Committed to understanding and prioritizing the experiences and needs of underrepresented people.
- You build natural relationships and partnerships with cross-functional partners that span content, research, product, and engineering.
- A systems-level design thinker and excited to distill complex workflows into simple and elegant solutions.
- Can transition easily between high-level strategic thinking and detailed execution.
- You get stuff done.
- Extra credit: Experience working in life sciences, genomics, and/or healthcare.
Why you’ll love working here
- Amazing colleagues who can’t wait to work with you.
- A product that truly means something to our customers.
- Deeply collegial atmosphere.
- Visibility with senior leaders.
- Great work/life balance…seriously!
(Colorado only*) Minimum salary of $104,000/year + eligible for bonus, equity, and comprehensive benefits including health, dental and vision. Read more about our benefits Here https://www.ancestrybenefits.com/
*Note: Disclosure as required by sb19-085(8-5-20)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
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by Ronald Barron | Aug 3, 2022 | Uncategorized
Job Description
Senior UX Designer
Remote
Full Time
Shared Solutions
Mid Level
Salary: $Competitive + excellent benefits (bonus, pension, healthcare, life cover etc.)
Location: Fully flexible, including remote – US
About Fishawack Health:
Fishawack Health (FH) is a leading global commercialization partner for the biopharmaceutical, medical technology, and wellness industries.
The future of health is fast-paced and complex, demanding a different approach. Established in 2001, our 1,300+ healthcare experts combine their knowledge and expertise across our 4 core disciplines Consulting; Medical; Policy, Access, Value, Evidence; and Marketing.
Working across the product and service lifecycle, together with our teammates in shared creative teams (Creative Studio, Editorial Services, Motion, Digital, Events, and Media) and Group Services, we engage our collective force to innovate and solve the complex healthcare challenges of today and tomorrow.
We live and breathe our five values in everything we do: We are authentic. We value difference. We play for the team. We own the challenge. We enjoy the journey. At Fishawack Health, we imagine a healthier world and build the connections to make it happen.
What You Will Do:
- Ensure projects are being created and built with the audience at the center, as the usability subject matter expert
- Support training of more junior UX team members and non-UX roles, as necessary for their role
- Own key deliverables that support client conversations and understanding of the solutions, defining KPIs, developing appropriate content based on UI and architecture, supporting digital style guides and ADA compliant UI comps, functionality requirements and key measurement requirements
- Use knowledge of design principals, UX standards, usability best practices and understanding of technology frameworks to guide digital solution frameworks, experience design, content strategy and UI requirements
- Take responsibility for UX deliverables and organize appropriate quality control checks
- Collaborate with Digital leadership in improving process and work quality for the UX function
- Understand and work within project parameters: client goals and requirements, internal goals, usability, technical constraints, as well as budget and schedule; Interact with internal groups and manage deadlines
- Lead client conversations around UX solutions, clearly explaining rational and recommendations
- Collaborate with the creative design team in development of UI Style Guides and interaction design requirements
- Collaborate with creative brand team in capturing a digital solution’s look and feel, ensuring the emotional impact is supported by usability best practices
- Support the build of user testing plans with digital producers and provide UX optimization recommendations based on results
- Responsible for ongoing personal training to stay relevant within industry trends
- Experiment with new tools and techniques to improve our work
- Work with in-house art department/studio as well as outside suppliers as needed
- Present UX content, theories and principals to both external and internal teams, with authority
Your Application:
Please submit at least 1 relevant Digital example. When submitting your portfolio PDF or link to portfolio. Live examples, visual prototypes or flat screens all count.
About You:
- Bachelor’s Degree in advertising, marketing, graphic arts or equivalent area of study.
- Minimum 2-4 years of UX-focused experience
- Additional 5-7 years of design or content creation experience
- A proven track record managing all aspects of UX deliverables
- Able to juggle multiple responsibilities under tight deadlines
- A master of details
- Excellent UX/UI design experience for Web applications (traditional browser and .mobi). Experience with Responsive Design techniques and CSS Preprocessors (LESS, SASS) and Libraries (Bootstrap) in depth knowledge of current and emerging Web technologies with a focus on user interface
- Experience building and implementing user testing processes
- Able to work both independently and as part of a team
- Able to pitch in and stay late when needed
- Logical grasp of both B2C and B2B marketing
- Strong working examples of UX solutions you can talk through and are genuinely proud of
- Expert proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat), and digital tools such as Sketch, InVision and Zeplin. Good experience with MS Office Suite (Word, PowerPoint, Excel).
- Experience with (and understanding of) the print, video, and digital production process
- The ability to own projects and supervise activities and production as necessary
What we can offer:
Fishawack Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.
At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.
We are committed to embedding diversity and inclusion in every aspect of our organization to encourage diversity of thought, inclusive behaviour, and innovative solutions. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.
We have offices in 19 city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.
Reasonable adjustments:
We’ll consider any reasonable adjustments you’d like us to put in place in the interests of fairness and equal opportunities.
Fishawack Health is an equal opportunities employer and place where everyone is welcome. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know.
APPLY HERE
