Senior Software Engineer, Databases 

Job Description

Title: Senior Software Engineer, Databases (Remote)

Location: Remote, United States

The Databases Team is looking for an experienced and enthusiastic software engineer to help us build the future of data systems at Squarespace. We are on a mission to make our systems as reliable, hands-off, and user-friendly as possible. This is an important and exciting time for the team, and it’s an opportunity to make a big impact in a successful company.

You will help us reimagine how we manage stateful systems as we scale our presence in the cloud, and you will play a major role in the execution of that vision. You will collaborate to identify our best opportunities, scope them down to impactful projects, and then deliver. You will write software, infrastructure as code, and documentation. You will be curious about our customers and how we can help them meet their goals. You will report to an Engineering Manager on the team.

We have introduced our Flexible Work Philosophy for Squarespace employees, which you can find on our career page. For those who will work out of our offices 1-5 days a week, we have also introduced a detailed return to office approach to guarantee a safe return for our Squarespace employees. The safety of our people is our top priority and we will continue to monitor the status of COVID 19.

You’ll Get To

  • Build automation and instrumentation around our data systems
  • Collaborate with the rest of Infrastructure and our internal customers to achieve mutual wins
  • Help set our priorities, scope projects, and keep the team focused
  • Break down and clarify work for more junior engineers
  • Mentor other engineers on the team
  • Help research, test, and harden migration paths from on-prem systems to the cloud
  • Help keep those on-prem systems healthy while we walk those paths
  • Improve metrics, monitoring, and docs to help make it easy for engineers to use data systems wisely
  • Participate in an on-call rotation for our platform

Who We’re Looking For

  • 7+ years experience in software engineering or managing data systems
  • Operational experience with Postgres, MongoDB, Kafka, or similar systems
  • Programming experience in Go
  • Experience leading projects from problem statement through delivery
  • Experience with database design, caching, and scalability concerns
  • Experience managing resources in a major cloud provider (we use GCP)

Benefits & Perks

  • Health insurance with 100% premium covered for you and your dependent children
  • Fertility and adoption benefits
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible vacation & paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote stipend
  • Education reimbursement
  • Employee donation match to community organizations
  • 7 Employee Resource Groups across locations

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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Software Engineering Manager, Platform Orchestration 

Job Description

Title: Software Engineering Manager, Platform Orchestration

Location: Remote – US

See yourself at Twilio

Join the team as our next Software Engineering Manager, Platform Orchestration.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is responsible for leading and growing a team of talented engineers in Twilio Engage’s Orchestration team. We are looking for an outstanding Engineering Manager to join, and lead the newly-formed Orchestration team.The Orchestration team provides a global, scalable orchestration infrastructure that makes it easy for internal product teams to orchestrate complex workflows. In this role you will lead the re-architecture of Personas Scheduler and Orchestrator that enables scheduling and execution of all the Twilio Engage entities i.e audiences, computed traits and journeys.

Twilio Engage is the brand new growth automation platform, built natively on Segment as the customer data platform (CDP) and natively on Twilio’s communications APIs. Our vision is a unified platform that intelligently delivers the most relevant content to marketers through the best channel at every point in their lifecycle. Imagine a platform that can take the hundreds of thousands of messages entering Segment’s pipelines every second, add in a new identity graph, and overlay multiple high speed, realtime and batch databases and you have the Personas platform. We’ve since built several successful products on top of the Personas platform: Segment Audiences for real time audience management, Segment Traits for computation, and Profile API for real time personalization.

Responsibilities

In this role, as a Engineering Manager:

  • You will be driving the engineering roadmap and execution of the Platform Orchestration team within the Personas Platform organization.
  • Building a Strategic Vision for the Platform Orchestration team, including building partnerships with future internal customers, collecting new requirements, and working with the engineers on the team to design solutions.
  • Guide the team through Agile methodologies and grow employees’ career development, coaching, and mentoring while guiding senior contributors to maximize their potential.
  • Provide a clear path for progression through personal development plans, defining goals, perform evaluations, and collaborate with employees on their objectives.
  • Collaborate on roadmaps with product development leaders to ensure the team has clear direction and priorities. Ensure there is cross-training and a healthy balance between features and technical debt. You will break down roadblocks, manage communications with stakeholders and dependent teams, and create a culture of continuous improvement through retrospection.
  • Foster leadership principles and behaviors throughout the organization to groom the next generation of leaders by instituting development best practices. This ensures the team produces high-quality, well-architected, and supportable code through a continuous delivery model
  • Own, operate and maintain your team’s services with a rotating on-call incident escalation and response process for the team.
  • Act as an ambassador for Twilio, recruit and motivate top talent

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • 2+ years of experience as an engineering manager or technical lead of a healthy and high-performing engineering team
  • You show evidence of exposure to architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
  • Detailed knowledge, and hands-on expertise in distributed systems and data-intensive applications
  • Experience in leading cross-functional engineering teams to deliver essential business outcomes
  • Demonstrably effective communicator in spoken and written forms
  • Strong execution mindset with a vision to evolve the platform
  • You’re empathetic, patient, and love to help your teammates grow.
  • CS, EE, or CE degree and a demonstrable, solid understanding of CS fundamentals

Location

This role will be remote, and based in the USA.

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

No mandatory travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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HRIS Analyst 

Job Description

HRIS Analyst

at Fender

Hollywood, CA, Scottsdale, AZ, Remote US

Fender Musical Instruments Corporation (FMIC) is seeking a HRIS Analyst. Our brand mission is to accompany each player at every stage with products and brand experiences that fuel the pursuit of musical expression. Within Fender Human Resources we are building a global culture that embraces the spirit of the fender brand: innovation, expression, and legacy.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

As HRIS Analyst, you will support and maintain the HR Management System, SuccessFactors. This will include working extensively with all aspects of the Enterprise environment through developing and modifying programs to ensure the effective storage, retrieval, and reporting of employee data. You will serve as our technical point-of-contact and subject matter expert (SME) for assigned HR functional areas, while also ensuring data integrity, testing system changes, report writing, and analyzing data flows for process improvement opportunities. You will also serve as the HR compliance auditor, responsible for the accuracy and timeliness of HR policies and procedures.

This role is 100% remote with occasional visits to our Hollywood and/or Scottsdale HQ. The ideal candidate is local to the Greater Los Angeles or Phoenix area.

What you’ll do:

  • Serve as a liaison between payroll and HR, providing HRIS System support to ensure accurate configuration and overall maintenance resulting in accurate and timely reporting and processes
  • Utilization of SuccessFactors to generate standardized and ad-hoc reporting to support internal customer needs and requests
  • Provides training for HR users on system processes and procedures
  • Assists in the development of new and modification of existing HR processes and programs to meet changing organizational needs
  • Supports HRIS system upgrades and new module functionality implementation
  • Researches new functionality, assesses fit gap as well as prepares business cases for improvements to the SuccessFactors system
  • Serves as FMIC HR compliance auditor and works with HR to ensure policies and procedures are up-to-date and accurate
  • Completes timely filing of government reporting to maintain compliance with EEO and other entities

What you’ll need:

  • Bachelor’s Degree in Human Resources, Computer Information Systems, Business Administration or a related field is required
  • 2+ years of experience in an HR role working extensively with an HRIS System
  • Advanced MS Office skills required, specifically within Excel demonstrating strength in sorting, navigating, and analyzing data
  • Strong understanding of HR processes and data
  • Experience with database design, structure, functions and processes along with database tools
  • Knowledge of and/or familiarization with SAP is strongly preferred
  • Familiarity with GDPR rules and regulations is preferred
  • Strong in system admin security is preferred

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender, Squier, Gretsch, Jackson, EVH, Charvel and Groove Tubes, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.


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Senior Technical Support Engineer

Job Description

Sr. Technical Support Engineer

Location: Reston, VA or Remote

*This position can be remote within the U.S.*

What we’re looking for

ScienceLogic is looking for a Sr. Technical Support Engineer (TSE) to provide high quality, enterprise level, technical support on ScienceLogic products for our customers, partners and other ScienceLogic team members.

Our Sr. Technical Support Engineers possess excellent knowledge of systems, network and application monitoring tools along with the drive to rapidly learn the newest technologies. Impeccable communication skills (written and verbal) focused on sustaining market leading customer loyalty is a key requirement for this position.

Who we are

The Customer Success team is composed of groups of highly intelligent and innovative Technical Support Engineers and Customer Success Managers who are dedicated to delivering a customer experience second to none. Each team member is as unique as the projects we work on, but one thing remains the same our commitment and passion to delivering outstanding support and cutting-edge technology solutions for hybrid cloud network monitoring.

What you’ll be doing

We know you love a challenge. And so do we. The entire ScienceLogic team is committed to re-inventing the way organizations everywhere monitor their networks; and as part of the Technical Support team, you’ll have the unique opportunity to provide technical support for our cutting-edge hybrid cloud network monitoring software. The Sr. Technical Support Engineer provides support for ScienceLogic’s entire product suite.

  • Acts as a Tier 2 escalation point for advanced customer issues
  • Assists with all support cases during periods of heavy volume
  • Leads support efforts for customers who have been determined to have Critical value
  • Coordinates with Customer Success Managers to address any technical issues impacting a Customer’s success
  • Actively engages Technical Support personnel to ensure proper handling of customer questions and issues to which they have been assigned
  • Escalates software bugs or feature enhancements to ScienceLogic’s research, development, and product management teams
  • Acts as a subject matter expert in more than one area of the product
  • Autonomously works on projects and more complex assignments with tangible results delivering benefits to the organizations
  • Proactively looks for ways to improve processes and innovate the support experience
  • Builds relationships and partnerships with other ScienceLogic teams
  • Mentors and trains new team members
  • Proactively shares information and expertise regarding recent fixes, and best practices
  • Provides on-call and shift coverage as required

Qualities you possess

The key to being successful in the Sr Technical Support Engineer role within ScienceLogic is being an analytical thinker and an excellent communicator. You must be passionate about helping customers be successful with SL1. The following skills and experience are also necessary:

  • 5+ years prior experience in the support of complex, Linux based enterprise software applications
  • 5+ years experience supporting Kafka, Kubernetes & Docker components as part of a larger solution, both On Prem and within AWS environments
  • 5+ years SQL experience. You should be able to construct complex SQL statements to query and occasionally update information in a MariaDB/MySQL database
  • 5+ years prior experience in the support of complex, Linux based enterprise software applications
  • 5+ years Linux administration. Must be familiar with common administrative commands as well as able to write scripts in one of the major shells
  • 5+ years SNMP experience. Must demonstrate familiarity with snmpwalk, mibs and oids
  • 5+ years networking experience. Must demonstrate experience with firewalls, routers and general network fundamentals
  • 5+ years prior experience with any monitoring tool (EM7/SL1 Preferred)
  • Practical experience with DRBD, Corosync and Pacemaker highly desired
  • Practical experience with PHP and/or Python is a plus
  • Ability to function effectively as Lead in escalated cases working directly with customers and coordinating internal effort to address customer issues
  • Ability to multi-task and manage multiple priorities in a fast-paced environment
  • Ability to diagnose and solve complex technical issues
  • Ability to professionally perform and communicate in stressful and high impacting situations

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

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Lead Product Designer

Job Description

Lead Product Designer

at GOAT Group

Remote US

GOAT Group’s Product Design team is the driving force for the company’s mission to be the global platform for the greatest products from the past, present and future. Our team imagines and creates the experiences that enable our customers to discover, get inspired, and shop across all of our platformsGOAT, Flight Club, and alias.

GOAT is looking for a Lead Product Designer, with a focus on Android and iOS mobile apps, to join our Product Design team. You will be responsible for serving as a design expert that can independently own projects, manage designers, and collaborate with product managers, and engineers to develop the experience for our customers across all of our brands.

In this role you will:

  • Build a best-in-class design system that supports our Android and iOS products
  • Provide an innovative point-of-view on how to elevate and scale our current iOS experiences for the Android platform
  • Collaborate with Product and Brand designers and Engineers to ensure that the components and experiences we design are shippable
  • Provide leadership to the Product Design team, manage junior designers, and contribute to the culture of the company
  • Build upon and expand the holistic design vision of the brand, across products and platforms, with consideration for the product ecosystem’s future
  • Synthesize customer, business, market, and analytics to make strategic decisions for improving the experience and solving design problems
  • Be accountable for product design work is delivered on time, with strong attention to detail and the needs of the product, our brand, and our customers

We are looking for:

  • 7+ years of experience in a product or experience/visual design role with a proven track record of independently leading projects and managing designers
  • 3+ years working in the iOS and Android / Material design systems space a background in both web and mobile system design preferred
  • A strong knowledge of Human Interface Guidelines and Material design guidelines to craft solutions that feel right for their intended platform
  • A portfolio featuring iOS and Android native design that have shipped
  • A quick learner and self-starter, with an inherent sense of empathy and ability to lead others and work collaboratively
  • A willingness to provide regular, direct and impactful feedback in team meetings and engage designers to help them grow their interpersonal and design skills
  • Emotional intelligenceyou truly care about your teammates and nurture positive relationships throughout the Design, Product, and Engineering teams
  • An ability to thrive within a fast paced environment
  • An ability to think globally, taking a broad view of all variables that could impact future product and company-wide success
  • Exceptional communication skills and a history of teamwork and collaborationyou can effectively articulate, evangelize and defend your ideas amongst your direct reports, peers, stakeholders, and leadership
  • Expertise with design tools such as Figma, Sketch, Principle, After Effects, etc.
  • Effective prototyping skills
  • Expertise with designing mobile apps and experience with advanced media such as 3D, AR, and motion design is a plus
  • A strong understanding of fashion and streetwear culture as well as knowledge of fashion and design trends is a plus

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.

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