Product Operations Manager 

Job Description

Title: Product Operations Manager

Location: United States

Job Type: Full-time

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.

Clinical Technology Solutions (CTS) is a clinically oriented health IT solutions and services group within Optum Insight. We pair technology experts, management consultants, and skilled clinical leaders together to help health systems, provider entities, and payers achieve clinical and financial return from their technology investments.

Our holistic approach to Health IT adoption and optimization includes the development and delivery of technical solutions combined with services for organizations to prepare for and thrive under value-based and risk-based models. We focus on enabling interactions between providers and their care teams, patients, and payers.

The Product Operations Manager is the primary operations manager for a portfolio of new and developing solutions within the CTS business. The Product Operations Manager will partner with CTS leadership to develop our solution evaluation and management structure including the development and maintenance of templates, guidelines and resources for product evaluation and development. Managers also liaise directly with delivery teams to capture customer feedback and incorporate that feedback in to the product lifecycle.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Provide business operations support to the CTS solutions council:
    • Maintain product portfolio status and dashboard
    • Identify opportunities for service and solution development and commercialization
    • Provide best practice recommendations and serve as thought partner
  • Maintain deep product knowledge of our full offering and capabilities
  • Monitor industry and assess competitive solutions against CTS solutions
  • Participate in and lead internal solution development activities
  • Document and present solution budget projections and CBA analyses
  • Present to executives and senior level stakeholders
  • Coordinate cross-enterprise initiatives
  • Facilitate calls and in-person planning sessions
  • Set and execute against development milestones
  • Provide regular status updates to CTS Leadership Team

Required Qualifications:

  • 5+ years of professional experience and at least three of the following:
    • Client management experience
    • Project management experience
    • Experience presenting to senior executive level audiences
    • Demonstrable analytical reasoning or quantitative analysis
  • Experience working in the health care industry
  • Willingness to travel at least 10% domestically
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Master’s Degree in a health or business-related field
  • Experience developing and implementing clinical solutions
  • Proven ability to prioritize across multiple projects and relationships
  • Proven ability to manage projects independently
  • Proven ability to work collaboratively in a team
  • Possess solid written and verbal communication skills

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut / Nevada residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

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Compliance Strategies and Initiatives Manager

Job Description

Compliance Strategies and Initiatives Manager

United States /

Compliance /

Full-Time Remote

At Anchorage we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.

We are a remote-first, global team, but provide the option of working in-office in San Francisco, New York City, Indianapolis, Sioux Falls, Porto, and Singapore.

The Compliance Strategies and Initiatives team plays a critical role in shaping risk and compliance at Anchorage. We are trailblazers in creating compliance programs and processes to manage and reduce risk. We are constantly looking for ways to do things better, more efficiently, and reduce risk. You will have the opportunity to work on projects that will have long lasting impacts on the company and work with different teams across the organization.

As a Compliance Strategies and Initiatives Manager, you will:

  • Drive progress and completion on compliance projects, decisions, and buildouts through strong leadership, problem-solving, organization, and collaboration.
  • Devise solutions and new ideas to improve the business, efficiency, and de-risk.
  • Prioritize work and resources, and build timelines using a risk-based approach and sound project management skills.
  • Show adept ability to multi-task and work in a fast-paced, engaged, and excited environment.
  • Collaborate with cross-functional teams to design solutions and workflows.
  • Provide recommendations and solutions to issues and problems. Adequately analyze and assess risks and mitigate downsides. Find ways to say yes using a risk-based mindset.
  • Be comfortable reading technical documents.

You may be a fit for this role if you have:

  • Broad-based experience in financial services, regulations
  • Compliance project management or risk mitigation experience
  • Expertise in project management and demonstrated effective communications
  • A passion for fixing and improving things
  • Knowledge of virtual assets, risks and regulations applicable in the financial services industry
  • A proven track record of leading projects successfully, communicating effectively, and accomplishing scopes on time
  • The ability to problem-solve and drive progress, with little precedent and guidance
  • Demonstrated strong intellectual curiosity

Although not a requirement, bonus points if:

  • You have knowledge of or experience in the crypto industry, either professionally or personally.
  • You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system.

About Anchorage Digital – People: Who we are

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at workregardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

Anchorage Digital is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

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Senior Manager, Enterprise Systems Engineering

Job Description

Sr. Manager, Enterprise Systems Engineering

at Motive (View all jobs)

Remote – United States

Who We Are

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.

About the Role:

The Senior Manager of Enterprise Systems Engineering is responsible for leading a cross-functional team of engineers who establish, build and support enterprise software applications. This is a technical leadership role that will engage in the most difficult and long-standing technical problems affecting Motive’s business operations from top of the funnel through order processing, customer support and experience, billing, revenue and more. Successful candidates will have extensive enterprise systems experience and be a strategic thought leader with a focus on transformation and scalability.

What You’ll Do:

  • Reporting to the Senior Director of Enterprise Systems, this role leads an Agile engineering operation that designs and implements scalable technical solutions for Lead to Cash systems which today include Salesforce, Salesforce packages and integrated solutions like Catalyst, Zuora, RevPro, Vertex, Boomi, Netsuite, and more
  • Lead a motivated cross-discipline team of Enterprise Systems Administrators, Developers, QA and Test Automation engineers in maintaining the portfolio of enterprise applications and integrations.
  • Guide teams in innovative use of cloud-based technology solutions, including configuration of Salesforce platform components, AppExchange packages, creation of complex data models, integration with external systems, and custom code or workflows as necessary, to solve business requirements.
  • Commitment to continuous improvement. Working to improve communication, collaboration and alignment amongst teams inside and outside of the organization.
  • Work with the technical teams to establish best practices, standards and operational guidelines, with focus on platform reliability and serviceability.
  • Be the subject matter expert in driving the industry best practices for the L2C ecosystem and associated integrated tools. Stay current on L2C system releases, new features, product roadmaps and applications available from 3rd parties.
  • Collaborate with Product Management, the business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff.
  • Deliver quality applications and support within a SOX compliance control environment with change management.
  • Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security best practices
  • Accountable for availability and performance of applications portfolio, including ownership of incidents and release management
  • Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code

What We’re Looking For:

  • MS/BS degree in Computer Science with at least 5 years management or leadership experience in this field.
  • 3+ years as Application Architect or equivalent level of engineer, independently designing and delivering complex projects in multiple Salesforce technologies (e.g. Sales/CRM, Service, CPQ, Commerce).
  • Deep experience from the top of the LeadGen funnel, through Opportunity, CPQ, fulfillment, and Cash processes in a SaaS & recurring revenue company.
  • Strong understanding of Security best practices including Salesforce Security model, Threat modeling, and least privileged / zero trust access models
  • Hands-on experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, Scheduled and Batch classes, Lighting web components (LWC).
  • Ability to create an environment for honest and open discussion to resolve critical issues by collaborating with team members.
  • Proven experience in managing onshore/ offshore models with a hybrid of vendors/consultants and FTEs.
  • A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business
  • Require excellent technical skills and outstanding analytical and influencing skills paired with great business insight.
  • Excellent spoken and written communication skills with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
  • Ability to deal with ambiguity and thrive in a rapidly changing business environment.
  • Experience with Devops and Source Code management Tools
  • Experience with Agile methodologies, including scrum and continuous integration environments (Copado, Gearset, Autorabit etc). Proven experience in Agile process improvement.
  • Experience leading Quality AssuranceTeam especially in implementing shift left approach
  • Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc.
  • Salesforce Certified Application Architect or Certified System Architect preferred.

Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

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iOS Accessibility Design Technologist 

Job Description

Title: iOS Accessibility Design Technologist

Location: New York, NY; San Francisco, CA; Seattle, WA; Mountain View, CA; Los Angeles, CA; Chicago, IL; Austin, TX; United States – Remote

DoorDash is building the world’s most reliable on-demand, logistics engine for delivery! We’re looking for experienced engineers to help us develop a 24×7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Accessibility Team

Our mission is to empower our employees in order to build an accessible experience for all our customers. We aim to achieve this by inculcating compassion and empathy among them with Accessibility, Inclusion and Universal Design in mind. This aligns with and supports Doordash’s mission to empower local economies by reaching to all consumers, dashers and Merchants with or without disabilities. Accessibility team helps support every product that we build for our Customers, Dashers, and Merchant through providing frameworks/libraries/automation that our engineers use to increase accessibility, ensure that our Design System and guidance pushes our accessibility forward, and that we build impactful accessibility related features in our products.

About the role

We’re looking for an IOS Accessibility Engineer lead for all of our IOS related accessibility efforts to help create the infrastructure and product changes necessary to create accessible, inclusive products for Merchants, Dashers and Consumers.. You’ll lead the mobile accessibility efforts by defining and building the tools, guidance, and product changes .You will also be an advocate of design/technical craftsmanship across our design and engineering organizations that enables us to build for everyone.

You will report to the Head of Global Accessibility in our Design Infrastructure team in our Product Design organization. This role is 100% flexible, and can be either hybrid in office, or fully remote.

You’re excited about this opportunity because you will be working on

  • Drive accessibility awareness across multiple teams by conducting trainings around accessible development
  • Ensure accessibility health of experiences in the product by helping teams incorporate accessibility automation in their frameworks and also remediating accessibility issues across the application.
  • Promote a shift left mindset by core involvement in driving existing and new features for the design system team. This should ensure accessibility among all reusable components before consumption by teams to build a robust product.
  • Work with third party vendors and help build company wide Mobile Accessibility standards and checklists apart from automation.
  • Partner with UX researchers to conduct interviews with and include people with disabilities as a part of the diverse research pool.
  • Have a solid understanding of prioritization and help team leaders/ product managers prioritize accessibility issues/ customer asks
  • Innovate and find opportunities to use latest technologies like Machine Learning to solve complex issues, example – adding image alt description using ML frameworks.
  • Contribute to open/Inner source projects and encourage other engineers in the process to solve accessibility issues across the board while inculcating an accessible development mindset, with example.
  • Gain solid understanding of the Mobile engineering stack and provide a11y guidance for all teams working on accessibility for 3 groups, namely- consumers, dashers and merchants.
  • Drive Accessibility office hours for Mobile Accessibility related questions.
  • Represent DoorDash Mobile Accessibility at external conferences such as CSUN, Axe-con, Web4All etc.

We’re excited about you because you have .

  • Previous experience with accessibility and inclusive design is required
  • Expertise in IOS UI development (we use SwiftUI, Combine, SPM, previews, and even async await)
  • Excellent cross-functional and communication skills
  • Experience in writing code with Accessibility first mindset.
  • Passion to help everyone build accessible UIs
  • Work with Mobile designers to build designs that’s inclusive, universal and easy to use for people with disabilities.
  • Demonstrate ability to learn and implement latest technologies.
  • Be an Owner and have deep customer empathy.
  • Leadership along with a win together mindset and comfortable with a high level of autonomy.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

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Security Engineer

Job Description

Security Engineer

Location: United States

Permanent

$130,000.00 – $140,000.00 / Yearly

Description

Robert Half is looking to hire an experienced IT Information Security Officer for a leading Technology company that partners with companies globally to make and manage content. This role is fully remote and can be anywhere in the US. The IT Information Security Officer will be responsible for overseeing information security, cybersecurity, and IT risk management programs based on industry-accepted information security and risk management frameworks in the Americas.

Responsibilities:

  • Develop and manage the frameworks, processes, tools, and consultancy necessary for IT to properly manage risk and to make risk-based decisions related to IT activities.
  • Proactive at identifying risk while developing recommended mitigation/compensating remediation processes, procedures, patches, and upgrades to reduce the security gaps.
  • Assist IT managers and staff, with customer and regulatory audits and facilitate management response and remediation efforts when and where applicable.
  • Ensure overall IT compliance with regulatory requirements through proactive planning and communication, ownership, and relationships.
  • Receives security incidents and conducts appropriate level of investigations; prepares written findings, recommendations, and follow-up evaluation; and analyzes patterns and trends.
  • Setup, maintenance, and security of Linux operating and Windows systems in support of cybersecurity tools.

Requirements

Must haves:

  • 5 years IT Security experience
  • CEA, SAN, CISM, or CISSP certs
  • Knowledge and understanding of best practices in governance, risk, and compliance standards.
  • Knowledge and experience with networking concepts, protocols, and services.
  • Knowledge of vulnerability scanning, and firewall risk analysis tools is desirable.
  • Proven problem solver with the ability to provide in-depth analysis of complex problems, manage risk and provide timely and accurate decisions.
  • General knowledge of information security regulatory requirements and standards such as ISO 27001/2, SANS top 20, and NIST 800-53.

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