Technical Project Manager – Implementations

Job Description

Technical Project Manager – Implementations

REMOTE – US / CUSTOMER SUCCESS – PROFESSIONAL SERVICES / FULL-TIME / REMOTE

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world’s workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

We are looking for a seasoned Technical Project Manager to join our Technical Services team where you will be the glue between our Client Success, Services, and Engineering teams, delivering implementations and upgrades that are critical to our customers’ success. The position requires coordinating cross-domain execution teams including internal stakeholders, engineering teams, and our customers, as well as hands-on configuration of our software. You will lead and inspire teams and balance process with novelty to deliver the results matching each customer’s needs efficiently.

Responsibilities & Duties

  • Deliver SaaS software implementations company wide to Fortune 1000 customers.
  • Own customer projects, decompose requirements into technical execution plans with multiple execution teams, track progress towards goals, and report status to internal stakeholders and the customer.
  • Lead and advise customers on the correct technical implementation to minimize time-to-value.
  • Partner with Firstup Engagement Managers and Strategic Advisors to create and optimize the customers’ communication plan and program.
  • Manage multiple (10-20) in-flight projects simultaneously while independently balancing competing priorities.
  • Drive constant improvement of our internal processes and workflows by partnering with members of every team across the organization.

Required Skills & Qualification

  • 2+ years experience managing SaaS implementations for customers.
  • Strong technical background working for SaaS platform companies, along with an understanding of service oriented architecture and associated web technologies.
  • Strong project management, communication, customer leadership, and software delivery skills including the ability to proactively manage customer expectations, project plans, scope creep, budgets, multiple team resources, issues, and internal/external statuses.
  • Experience providing product ownership for technical teams.
  • Ability to successfully manage multiple projects across customers while contributing to internal initiatives.
  • Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented.
  • PMP certification preferred.
  • Experience managing SaaS implementations.
  • Experience with Agile development methodologies preferred.
  • Engineering experience preferred.

Firstup expects the base salary for this role to be between $86,000-$135,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care – about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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Director, Social

Job Description

Director, Social

at Figma

San Francisco or New York or Remote

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

At Figma, our social team sets our brand tone. As the Director of Social, you will be leading our team of social marketers pushing our social presence forward on all social channels around the world. Your focus will be connecting Figma to the hearts and minds of our global community of current (and future!) users.

We are at a unique inflection point at Figma as we have expanded from a one-product, one- region presence to a multi-product, global company. You will be at the helm of making this transition for our social work too, upleveling our social strategy while maintaining the engagement and connection we’ve fostered with our core user base. It is a unique opportunity to scale, take smart risks, and build something special.

What you’ll do at Figma:

  • Lead and grow a team of social marketers, with a focus on learning and development of your team.
  • Develop a long term philosophical and strategic approach within the social space
  • Craft a scalable approach to global social marketing in partnership with our international marketing team.
  • Bring company moments to life in creative, resonant ways on social platforms.
  • Devise social- first campaigns
  • Create systems and processes to scale social operations with a focus on growth, data-informed decision making and collaboration.

Some projects you could work on:

  • Launching Figma’s tiktok
  • Developing and launching Figma’s approach to brand partnerships and influencer marketing
  • Partnering with our Creative Director to determine a model for scaling creative resourcing

We’d love to hear from you if you have:

  • 10-15 years’ experience in social, with 7+ years experience managing high performing teams.
  • Led a brand’s social presence through massive growth.
  • A detailed understanding of social media platforms from emerging products to user trends to best practices in content creation and distribution.
  • Experience managing social campaigns across multiple social media platforms.
  • The ability to oscillate between high-level, strategic thinking and rolling up your sleeves and dive into the details of the work
  • A track record of building relationships with creative teams, resulting in strong, creative output that moves brands forward.
  • A self-starter mindset with the ability to quickly learn, adapt and be agile in a constantly evolving environment.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.

About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Paid Social Specialist

Job Description

Paid Social Specialist

Remote

About Us

We Make Knowledge Worth More.

Kajabi is an incredible place to work (if we do say so ourselves). We call our customers our Heroes because they are. We celebrate and support every one of them working to create a thriving business based on what they know and share with the world.

With our robust product features, Heroes have a single ecosystem in which they can publish, market, and sell online courses, membership sites, communities, and other digital products. Tens of thousands of entrepreneurs rely on Kajabi to build and manage their online businesses, and we are proud to have enabled these entrepreneurs to generate over $4.1 billion in sales from nearly 50 million customers to date.

Kajabi is at another inflection point. With over $100 million in revenue and a significant round of funding that values the company at more than $2 billion, we are writing the next chapter in our journey to build a great, enduring company that redefines the knowledge economy.

Learn more at

Paid Social Specialist

We are looking for a passionate paid social marketer excited to join a world-class performance marketing team and help accelerate the growth of the leading platform for knowledge entrepreneurs. Reporting to the Manager of Growth Marketing, you will be the key player in meeting our goals across the Paid Social campaigns. To be successful in this position, you must have strong experience in Meta, Tiktok, Linkedin, and other social platforms, excellent Excel skills, and the ability to use data to improve performance across your channels. We offer a flexible working schedule and are open to remote and local applicants.

The Impact you will make

This is a unique opportunity to join a mission-driven company at its next inflection point. Following extraordinary growth over the past two years, we are now in a position to invest for scale. To help us accelerate into the next chapter, you will:

  • Create, optimize, and grow our evergreen Paid Social campaigns to drive traffic, trials, and subscriber growth from Meta, TikTok, LinkedIn, and more social channels
  • Monitor the performance of your campaigns daily to ensure proper pacing and performance, focused on data-driven decision-making, ROAs, and driving growth across all platforms; experience evaluating weekly and monthly trends is a huge plus
  • Participate in the creation and execution of paid social strategy that not only delivers interest, engagement, trials, and customers efficiently but does so in a way that builds our brand and helps to shape Kajabi’s place in the world
  • Constantly create new opportunities for high ROI investment through optimization, creative testing, innovation, and channel expansion that pushes the efficiency curve to new boundaries as it specifically relates to your channels
  • Have a talent for proactive problem-solving across the digital landscape that help us know our customer and speak to them at the right time in their journey

Attributes for Success

We are looking for a team player with a growth mindset. Someone who can bring the expertise to make us really good and the deep curiosity required to help us become truly great. You’ll likely be a great candidate if the following traits and experiences really resonate:

  • You have 2-3 years of experience across top ad platforms and are able to contribute your expertise on day one
  • You are serious about putting customers first
  • You have worked in a performance marketing organization and driven campaigns to meet specific company goals
  • You know that brand is also a part of Performance Marketing
  • Excel is your best friend on the job, and you can leverage it to analyze large data sets with functions like sorting, filtering, vlookup, concatenations, and pivot tables

Kajabi Team Benefits Package

  • Company paid premiums for medical, dental and vision insurance for self and family
  • Company sponsored HSA account
  • Company 401K, 100% match up-to 6% of employee contributions
  • Equity
  • Flexible vacation policy
  • Telecommuting
  • Educational Allowances
  • Fitness incentives package
  • Company funded mental health resources
  • Wellness perks
  • Casual Dress

How To Apply

Sound like a good fit for you? Click apply, below!

  • Remote and local applicants welcome!
  • Links – Send along any links that best showcase your experience, i.e. your portfolio, LinkedIn, blog posts, other writing samples, etc.

The salary range for this US-based role is $65k-$79k+ bonus + equity + benefits (health, welfare, retirement, and paid leave). Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries. Actual base salary may vary based upon, but not limited to, internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, education, certain degrees, training, certifications, geographic location, travel requirements, and business needs.

Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.

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Product Designer

Job Description

Product Designer

DriveWealth, the pioneer of fractional equities trading and embedded investing, is a visionary technology company that empowers more than 100 partners around the world to engage their customers by placing the markets in the palm of their hand. We believe the future is fractional, transactional and mobile. Every mobile device should be a gateway to accessing investing and savings products, services, advice, and assistance for global citizens of all ages, wealth stages, and levels of financial expertise. DriveWealth’s unparalleled consultative support and cloud-based, industrial strength technology platform allow partners to seamlessly offer branded investing experiences to drive customer acquisition, loyalty, retention, and revenue growth. DriveWealth’s commitment to continuous evolution and innovation makes it the partner of choice for powering the future of investing.

Recently completing a Series D raise, DriveWealth’s mission is to democratize investing globally by working with partners to invent new ways to use its API-based technology to provide emerging investors with cutting-edge embedded experiences, offer first-time access to U.S. markets, and the ability to begin investing with as little as $1. DriveWealth is committed to empowering consumers around the world to become owners by delivering the most modern brokerage infrastructure, unparalleled industry expertise, and a culture of continued evolution.

About The Role

DriveWealth is looking for a Product Designer with a passion for finding solutions to shape our partners’ and their customers’ user experiences. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. The role demands creative problem solving, excellent execution, and the ambition to take projects from start to finish.

As a Product designer, you will design new products as well as work with product managers to define research goals and execute research plans. To be successful in this role, you should have solid design skills, experience with designing complex platforms, various quantitative and qualitative research methods, design software and wireframe tools. If you also have a portfolio of professional design projects that includes work within financial services, we’d like to meet you.

What you’ll do

  • Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
  • Provide design output and direction to help achieve the vision for the product
  • Gather and evaluate high-level user requirements in collaboration with product managers and engineers
  • Design and conduct user research to help us build journeys and understanding of user’s mental model
  • Illustrate design ideas using research insights, user flows, journeys, wireframes, and sitemaps
  • Proactively collaborate across teams to design and implement unified application experiences and components
  • Propose and present design solutions for complex ideas and open-ended requirements
  • Assist in establishing design guidelines, best practices, and standards of quality in all design work
  • Collect user feedback to help inform the product roadmap and prioritization

What you’ll need

  • 3+ years of design or qualitative and quantitative research experience
  • Bachelor’s in Design, Human-Computer Interaction, Computer Science, or relevant field
  • Proven work experience as a Product Designer or similar role
  • User research with quantitative and qualitative research methods
  • Experience in designing B2B platforms or complex platforms
  • Portfolio of design projects (bonus: experience in Financial Services)
  • Knowledge of wireframe tools and design programs (Figma)
  • Team spirit: strong communication skills to collaborate with various stakeholders
  • Good time-management skills with the ability to effectively prioritize and execute multiple concurrent initiatives
  • Passion to understand users’ wants, needs, and pain points

Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.

Please note: at this time, we are not able to hire in all states.

Remote (Most US States) Pay Range

$150,000—$165,000 USD

US Benefits

  • Insurance – Medical, Dental, Vision, Life, LTD & STD. HSA and FSA options.
  • Unlimited PTO
  • 401k plan
  • Flexible working hours and work from home
  • Continuing education and conferences reimbursement
  • Fitness/Wellbeing reimbursement
  • Lunch program, snacks and beverages available in the office

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Senior Product Designer

Job Description

Sr. Product Designer

NEW YORK, NY OR REMOTE

DESIGN & PRODUCT

FULL-TIME

At Hiro, we’re making it easier for developers to build the next generation of smart contracts and decentralized apps. We build developer tools for Stacks, an open-source network which makes Bitcoin programmable. With Hiro, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and get access to monitoring and analytics. Our solutions provide developers with the convenience and reliability they need to be successful.

We’re very proud to say that Hiro won 3 Built In’s Best places to work awards! We received Best Places to Work NYC, Best Places to Work Small Companies, and Best Paying Companies NYC!

Hiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.

About the Opportunity

We’re looking for a Sr. Product Designer to join our remote-first team here at Hiro and help us design user-facing products such as the Stacks Explorer. This role will be critical in ensuring that users and developers alike can access and scale usage of applications built with the Stacks blockchain. The ideal candidate has a background working on consumer app experiences in either the crypto industry or for a developer-focused company. You’ll be responsible for leading the design efforts for the Platform team at Hiro as well as contributing to design efforts across the company.

What you’ll do

  • Work closely with the team’s Product Manager to research and prototype solutions for various product needs
  • Work closely with the team’s Engineering Manager to prepare design specifications for production implementation
  • Collaborate with the team and company at large during both research and integration phases, incorporating various points of view and incorporating stakeholder needs

What we’re looking for

  • 7+ years UI and UX design experience
  • Demonstrable experience with repeatedly and singlehandedly executing the design process in support of product initiatives from start to finish
  • Extensive experience working on consumer apps in particular, with a strong sense of both the qualitative and quantitative justifications for design changes throughout the entire user lifecycle
  • Familiarity with the developer mindset as well as comfort with reading through technical materials and participating in technical conversations

We’d also like to see

  • Fluency with collaborative design tools
  • Fluency with usertesting.com or similar user-testing service
  • Fluency with GitHub or similar project-management software

What we’ll offer

  • Please note that benefits vary by country, the ones shown above are for our full time U.S. based employees. Benefit information for non-US based positions will be provided to individuals who interview for those roles.
    • Salary Range (regardless of location, benchmarked annually) $150,000 – $180,000.
    • Company equity and Stacks (STX) tokens–STX is the native cryptocurrency of the Stacks network
    • $500/mo co-working space reimbursement
    • $1,200/yr budget for learning and development stipend
    • $1000/yr of charity donation matching to an organization of your choosing
    • Daily Lunch Reimbursement(even if you’re remote!)
    • Open Vacation Policy, take the days you need
    • Family-Friendly Health Benefits
    • Free Life and Disability Insurance
    • Health and dependent care(FSA)
    • Up to 16 weeks of paid parental leave
    • Pre-tax commuter benefits
    • 401k with 3% match
    • Your choice of technical setup and equipment

About Us

Hiro is the leading developer tools company for Stacks, the open-source network which makes Bitcoin programmable. Our mission is to accelerate mainstream adoption of blockchain technology and build a better, user-owned internet for all. Hiro was founded in 2013 under the name Blockstack PBC and is headquartered in New York City with employees and contractors distributed across the globe. Hiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and many more. Visit our website to learn more.

Hiro is proud to be an equal opportunity employer and deeply cares about building a diverse team. Hiro is committed to building an inclusive environment for people of all backgrounds. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by law.

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