by Ronald Barron | Apr 14, 2023 | Uncategorized
Job Description
Customer Solutions Representative [Contract]
San Francisco, CA, Durham, NC, or Remote Anywhere in the Continental U.S.
Founded by educators and technologists passionate about improving education, Clever is on a mission to connect every student to a world of learning. Already used by more than 70% of U.S. K-12 schools, Clever brings all applications into one secure portal and provides single sign-on for everyone. With the leading network of digital learning providers, Clever makes school more engaging, personalized, and fun.
We are looking for Customer Solutions Representatives to help us deliver outstanding customer experience for our school district and application partners through fast, friendly, and personalized technical support.
If you’re interested in connecting with customers via email and phone calls, growing knowledge of the EdTech industry and Clever’s product, and creatively solving technical issues, this is a great opportunity to do all that while connecting every student to a world of learning.
We have a highly collaborative and supportive team. We invest in our people. We have a robust 3-week onboarding program and then you’ll be in our Quality Assurance program for ongoing development. We want to make you successful, and have structures in place to support you!
WHAT WE’RE LOOKING FOR
- Experience in fast-paced customer-facing positions: you’ve worked email or phone support before and can independently assess, manage and prioritize support requests based on need (i.e priority levels, deadline) and risk.
- Passion for solving technical problems: you know how to work directly with customers to assess their needs and define technical solutions
- Comfort navigating ambiguity: you may encounter problems or situations that we have not seen before you’re comfortable with partnering with the customer and the Clever team to find a solution and then document our learnings.
- Excellent communication skills: you can explain technical concepts to both technical and non-technical audiences and can communicate and empathize with stakeholders to drive issues to resolution.
- Technical Prowess: you pick up new technology quickly and love learning how things work.
- Team player: you’re passionate about uplifting others to make sure your team and customers are successful.
- Bonus:
- Believe in Clever’s mission of making it easy to bring great software to the classroom
- Experience handling issues related to data imports and integrations
- Experience working with Single Sign On (SSO) or have a basic understanding of SSO
- Experience working with or in K-12 schools or districts
- Experience with industry tools such as Salesforce, Slack, Guru, Confluence, Sigma, etc
- Ability to work 9am – 5:30pm PT, (Monday – Friday):
- Ability to work overtime mid-August through mid-September where it could be up to 2 hours of overtime a day (overtime paid at 1.5x hourly rate)
- Commitment to equity and belonging. At Clever, we believe the classrooms we serve and our company’s halls should be spaces that are diverse, equitable, and inclusive. That is why we are committed to building diverse teams, inviting every voice, and creating a safe space for everyone to be their authentic self. By fostering equity and belonging within our circles of influence, we unlock learning for ALL students.
WHAT YOU’LL DO
- Independently manage and prioritize high seasonal volume of customer support requests via phone and email from your individual queue.
- Communicate with District Administrators and our Application Partners to resolve product related issues as our customers are getting their Clever accounts ready for the new school year.
- Utilize analytical and problem solving skills to investigate, test, and troubleshoot system features.
- Navigate and contribute to internal and external product documentation.
- Collaborate and support the team by sharing ideas and knowledge, being a reliable team member, and willing to help others when needed.
APPLY HERE
by Ronald Barron | Apr 13, 2023 | Uncategorized
Job Description
Web Developer
Full-Time/Contractor
Remote
Who We Are:
Today’s Business is a Digital Marketing Agency managing multi-channel campaigns. We help our clients sell their products and communicate their story to the best possible audiences ultimately leading to a premium result. We utilize data and analytics to consistently improve every service of Today’s Business which will create sustainable, long term, and transparent successes for our clients.
What We’re Looking For:
Today’s Business is looking for a Contractor to work with our website development team. We are looking for passionate individuals who have HTML/CSS knowledge, are familiar with Pinegrow, show attention to detail, and can communicate effectively. Preferred applicants are organized, have front and back end web experience, and can work with both a team and independently.
Required Skill Sets:
- Has the technical depth to write and understand code specifications.
- Create front-end design incorporating HTML5, CSS3, Javascript as well as other
- Web 2.0 techniques:
HTML5 Ability to code semantically
CSS
Understanding of SCSS
Strong understanding of FLEX
Strong understanding of responsive design techniques and principles
- Javascript ability to read and understand all basic javascript function as they relate to front end CSS or HTML management
Desired Skill Sets:
- Familiarity with Toolset or Advanced Custom Fields
- Familiarity with Bootstrap
- AJAX
- Understanding of and experience with JQuery
- Experience with GreenSock Animations
- Experience with source control solutions (BitBucket/Git)
- Experience with cross-browser, cross-platform compatibility issues.
- Familiarity with UX/UI design best practices
- Familiarity with Adobe graphic editing tools, such as Photoshop, Illustrator, and XD
What You Bring to the Table:
- Communicative and clear under tight deadlines
- Have strong personal organization and attention to detail while maintaining a high level of code quality
- Actively seek out new challenges on your own
- Be a product-oriented Web Developer creating and experimenting with new ideas that will engage and excite our customers
- Has the ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced atmosphere with minimal supervision.
- Is able to proactively communicate and collaborate with customers, business analysts, and technical team members (both hired and contracted) to identify and resolve issues.
- Ability to work in a collaborative, team environment as well as independently.
- Works effectively both on teams, as well as, be self-motivated, task-oriented, and organized
- Strong customer focus and obsession with quality
- Ability to work in a fast-paced and agile development environment
APPLY HERE
by Ronald Barron | Apr 13, 2023 | Uncategorized
Job Description
Title: Back End Engineer III
Location: Remote
At Bitly, we believe in the power of the link or scan – to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.
The Role
Bitly is looking for a Back End Engineer III to develop, improve and expand the services that power all of our products. You will be focused primarily on building the back end for a new customizable dashboard that provides users with access to in-depth reporting on their Bitly product performance data. This tool will allow users to focus on which insights are most important to them and share their discoveries with their colleagues. These new features will be the key to discovering cross-product connections. This position has high visibility and impact across the organization.
You will work closely with the engineering and product teams aligned within Growth. Your team will most likely be named after an animal. Our teams work primarily in React, TypeScript, and Go. You will report to and collaborate with the Director of Engineering, Growth.
What You’ll Do
- Create, manage, and improve back end services that accurately and efficiently provide clients with the data they need with a variety of tools and languages including, Go, NSQ, MySQL, Memcached and more.
- Draw from previous engineering at-scale experience to influence and steer improvements within our distributed engineering organization.
- Continuously collaborate with a diverse organization of value-driven individuals to understand the goals, needs, and priorities of our users.
- Turn your understanding of our systems into thoughtful, well-tested and scalable solutions easily managed by your fellow engineers.
Who You Are
- You have a solid background in writing understandable, testable, and efficient code in a language such as Golang, Python, Java, C# or Node.js.
- You are familiar with relevant tools and technologies and have the drive to stay up-to-date with ongoing changes and advancements.
- You clearly communicate technical concepts and ideas to other engineers and other parts of the organization.
- You care about the quality of the code you write and strive to leave things better than you found them.
- You take the initiative in addressing issues or seeking support from fellow team members.
- You have experience with and are a proponent of automated testing.
- You have experience using a flavor of version control we use git and Github to collaborate and manage pull requests.
- You have solid engineering experience with a good understanding of back end software engineering concepts.
- You can design and implement a solution with collaboration from team members.
Bonus Points
- Extensive experience with Golang.
- Experience writing and maintaining APIs.
- Experience with API migrations.
- Experience with mobile SDKs
- Experience with Test Driven Development
- Passion for Scrum and an interest in helping the team develop agreements and processes around that methodology.
US Employee Benefits
- Competitive Salary + Stock Options
- Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly)
- 401k with up to 4% employer match
- One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance
- Wellness reimbursement program
- Partial cell phone service reimbursement
- Voluntary LegalShield for legal services and IDShield for identity theft protection
- Unlimited vacation, personal time, and flexible work from home policies
- Full support for remote work during COVID-19, including a $500 home office and separate WiFi stipend
- Generous parental leave policies; maternity and parental leave for growing families
- Budget for professional development opportunities, including courses and conference attendance
- Snacks, drinks, and weekly catered lunches (when our offices reopen)
- Company sponsored volunteering opportunities (when it is safe to do so)
Closing
US applicants must be currently authorized to work in the United States on a full-time basis.
*** Must live in or be willing to relocate to one of the following states to be eligible for hire: New York, California, New Jersey, Connecticut, Arizona, Louisiana, Massachusetts, Michigan, Texas, Washington, Colorado, Vermont, North Carolina, Illinois, Virginia***
#LI-JK1
The annual cash compensation range for this position is below. Final compensation will be determined based on experience and skills and may vary from the range listed.
Pay Range
$120,000$130,000 USD
Our Values
- Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
- Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers’ most challenging problems and celebrate the wins together
- Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
- Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset – let’s do the right thing, even if it’s the harder thing
- Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime
APPLY HERE
by Ronald Barron | Apr 13, 2023 | Uncategorized
Job Description
Title: Senior Back End Engineer
Location: Remote
At Bitly, we believe in the power of the link or scan – to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.
The Role
Bitly is looking for a Sr. Back End Engineer to develop, improve and expand the services that power all of our products. You will be focused primarily on adding to and improving our feature set for customer retention, user management, and billing. You will also contribute to our ongoing efforts around codebase modernization. This position has high visibility and impact across the organization.
You will work closely with the engineering and product teams aligned within Growth. Your team will most likely be named after an animal. Our teams work primarily in React, TypeScript, and Go. You will report to and collaborate with the Director of Engineering, Growth.
What You’ll Do
- Provide mentorship and support to Junior and Mid-level Engineers on your team to help them grow in technical competence, ensure code quality for owned services, and remove blockers for the team.
- Create, manage, and improve back end services that accurately and efficiently provide clients with the data they need with a variety of tools and languages including, Go, NSQ, MySQL, Memcached and more.
- Draw from previous engineering at-scale experience to influence and steer improvements within our distributed engineering organization.
- Continuously collaborate with a diverse organization of value-driven individuals to understand the goals, needs, and priorities of our users.
- Turn your understanding of our systems into thoughtful, well-tested and scalable solutions easily managed by your fellow engineers.
Who You Are
- You have extensive engineering experience with the ability to design robust and scalable services.
- You have expertise in one back end language with experience in others.
- You have experience mentoring other engineers and a desire to continue doing so.
- You have a solid background in writing understandable, testable, and efficient code in a language such as Golang, Python, Java, C# or Node.js.
- You are familiar with relevant tools and technologies and have the drive to stay up-to-date with ongoing changes and advancements.
- You clearly communicate technical concepts and ideas to other engineers and other parts of the organization.
- You care about the quality of the code you write and strive to leave things better than you found them.
- You take the initiative in addressing issues or seeking support from fellow team members.
- You have experience with and are a proponent of automated testing.
- You have experience using a flavor of version control we use git and Github to collaborate and manage pull requests.
Bonus Points
- Extensive experience with Golang.
- Experience writing and maintaining APIs.
- Experience with API migrations.
- Experience with mobile SDKs
- Experience with Test Driven Development
- Passion for Scrum and an interest in helping the team develop agreements and processes around that methodology.
US Employee Benefits
- Competitive Salary + Stock Options
- Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly)
- 401k with up to 4% employer match
- One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance
- Wellness reimbursement program
- Partial cell phone service reimbursement
- Voluntary LegalShield for legal services and IDShield for identity theft protection
- Unlimited vacation, personal time, and flexible work from home policies
- Full support for remote work during COVID-19, including a $500 home office and separate WiFi stipend
- Generous parental leave policies; maternity and parental leave for growing families
- Budget for professional development opportunities, including courses and conference attendance
- Snacks, drinks, and weekly catered lunches (when our offices reopen)
- Company sponsored volunteering opportunities (when it is safe to do so)
Closing
US applicants must be currently authorized to work in the United States on a full-time basis.
*** Must live in or be willing to relocate to one of the following states to be eligible for hire: New York, California, New Jersey, Connecticut, Arizona, Louisiana, Massachusetts, Michigan, Texas, Washington, Colorado, Vermont, North Carolina, Illinois, Virginia***
#LI-AH1
The annual cash compensation range for this position is below. Final compensation will be determined based on experience and skills and may vary from the range listed.
Pay Range
$160,000$175,000 USD
Our Values
- Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
- Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers’ most challenging problems and celebrate the wins together
- Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
- Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset – let’s do the right thing, even if it’s the harder thing
- Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime
APPLY HERE
by Ronald Barron | Apr 13, 2023 | Uncategorized
Job Description
Senior Product Manager, Cloud Platform
Product
Job ID: R00200
Description
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the Role:
Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To continue its expansion, Confluent Cloud is targeting the US public sector market and is starting by getting the FedRAMP certification. However, winning this market will require a lot more than a certification. Which features are blocking deals? How to have a compliant yet consistent experience? How to be as fast as possible?
The Senior Product Manager for Confluent Cloud Platform will focus on completing FedRAMP certification, defining a roadmap to win the streaming US public sector market and iterating on Confluent government clouds. This role will be directly responsible for the product management of our core cloud platform in Confluent government clouds.
Responsibilities:
- Achieve FedRAMP certification
- Own Confluent’s government clouds roadmap
- Collect government customers’ requirements
- Develop product specifications for all government cloud-specific features
- Coordinate across Confluent FedRAMP teams and commercial cloud teams
- Drive product-led growth for government clouds
- Enable field to sell Confluent government clouds
- Drive product-led growth for Confluent government clouds
- Help marketing to target government customers
What we’re looking for:
- 5+ years of cloud experience in a PaaS or SaaS stack
- Experience working in the public sector
- Experience defining functional specifications, including mapping compliance requirements into product/technical specifications
- Excellent communication skills and experience working in a collaborative and consensus-driven environment
- Multi-cloud or hybrid experience a plus
APPLY HERE
