by Ronald Barron | May 1, 2023 | Uncategorized
Job Description
Title: Senior Software Engineer I, Client Experience
Location: Remote – USA
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, MedSpas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come Do The Best Work Of Your Life At Boulevard.
As a Senior Software Engineer I, you’ll sit at the intersection of Design, Product, and Engineering as we build a beautiful and intuitive interface to power the self-care industry. You’ll utilize your knowledge of backend systems and your eye for stunning designs to produce unrivaled frontend user experiences, raising the bar of our backend and frontend. You will use cutting-edge technologies and application design patterns to accelerate delivery while improving quality within our consumer-facing client experiences that have >1M monthly users.
We pride ourselves on the patience to build the best solution, not the easiest. We are looking for highly proficient software engineers who are passionate about creating elegant solutions, solving complicated problems, maintaining high code quality with speed, and sharing learnings along the way (both internally and externally).
What You’ll Do Here:
- Develop clean, testable, and scalable web applications and services using modern technologies such as Elixir, Phoenix, Postgres, React, and GraphQL.
- Build our elegant and performant consumer facing client experiences with 1M+ monthly users
- Write efficient and performant code, placing an emphasis on scalability and time complexity.
- Participate in all aspects of agile software development including design, implementation, peer review, testing and deployment of full stack experiences.
- Collaborate with peers, design, and product to bring to life exceptional experiences.
- Own large initiatives end-end by understanding the purpose, decomposing scopes of work into incrementally deliverable tasks, and executing with the team to meet success criteria
- Measure and monitor systems to make data-driven decisions; build dashboards and automated alerting for important metrics – Enabling fast feedback to ensure healthy systems for our customers.
- Participate in an on-call rotation.
What you’ll need to thrive:
- Programming Experience: 5+ years of hands-on experience working on web-based application development using backend technologies such as Elixir/Phoenix or a similar functional programming language as well as frontend technologies such as React or Angular.
- Technical: Consistently raises the level of technical competency across the team through demonstration of proper visibility, alerting, testing, and regression management practices.
- Pride in the Work: We care deeply about the work that we do and the quality of outcomes.
- Bias Towards Action and Incremental Value: Collaborate and iterate with peers to help drive discussions and surface tradeoffs that accelerate decisions. Manage competing priorities for effective time management.
- Team Player: Working in highly performant and collaborative teams. Promote psychologically safe environments where everyone’s thoughts are heard and respected.
- Customer Focused: Experience directly handling customer escalations and partnering with customer-facing teams. Passion and Empathy for customer experience.
- Design Appreciation: Strong appreciation for good design.
- Leadership: Able to effectively lead a project without directly managing any of the people working on the project.
- Bonus Points: Experience working on cross-platform React Native apps with an emphasis on cross platform code sharing. Experience with AngularJS, GraphQL, Elixir, Module Federation, and/or Postgres.
How We’ll Take Care Of You:
Your starting total cash compensation for this role is between $144,900 and $207,000, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.
APPLY HERE
by Ronald Barron | May 1, 2023 | Uncategorized
Job Description
Title: Senior Software Engineer II, Commerce
Location: Remote – USA
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, MedSpas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come Do The Best Work Of Your Life At Boulevard.
As the Boulevard Platform evolves and scales, our Senior Engineers will be responsible for partnering with the team to build a technology strategy that supports both the product roadmap and a built-to-last scalable architecture that reliably enables the span of customer segments, verticals, and wellness marketplace.
As an eCommerce Senior Software Engineer II at Boulevard, you will be responsible for evolving our eCommerce platform to scale to international demand and expand a rapidly growing customer portfolio. You and your team members will continue to expand and develop the eCommerce platform to support multiple verticals and segments in the personal care space. You will participate in the growth of our customer-facing eCommerce experience and grow our existing monetizable product offerings.
What You’ll Do Here:
- Revamp the existing commerce data model.
- Close feature gaps from the current platform offering to customer demands.
- Design commerce systems for the future – reliability/scalability.
- Collaborate with product and design teams to create a stunning digital experience.
- Be surrounded by a community of inspired technologists eager to further each other’s growth and build the highest-value software product in the self-care industry!
- Write clean, readable, performant, secure, and documented code.
- Perform code reviews to maintain high code quality.
- Measure and monitor systems to make data-driven decisions; build dashboards for important metrics.
- Translate product requirements into approachable engineering tasks and designs.
- Support on-call rotation to learn the failure modes of deployed solutions and devise betterment strategies.
What You’ll Need To Thrive:
- 3+ years of relevant work experience in an eCommerce engineering environment.
- 5+ years of relevant work building customer facing SaaS platforms.
- At least 5 years of functional programming experience as an engineer. Elixir or Erlang experience is a plus.
- Experience working with eCommerce flows, APIs, data models, and supporting databases.
- High standards for quality, demonstrated by ways of working and knowledge of QA principles and best practices using automated tests, logging, and metrics
- Demonstrated experience designing and implementing secure and reliable systems on time.
- Ability to deliver fault tolerant and maintainable systems in large scale environments.
- Experience in handling multiple deadlines for various projects in a fast-moving team environment.
- Pride for the work you do and care deeply about the customers that consume your platform. Pride in the team’s efforts and the quality of what is produced.
- A desire to help shape our engineering culture by coming up with ideas, tools, and infrastructure wherever you see a problem to be solved.
- A proven ability to bridge the gap between technical and business requirements.
- Ability to articulate and present vision to both technical and non technical stakeholders.
- Demonstrated experience enabling inclusive teams, mentoring engineers, and taking feedback to heart.
How We’ll Take Care Of You:
Your starting total cash compensation for this role is between $165,025 and $235,750, depending on your current skills, experience, training, and overall market demands. This total compensation range is subject to change, and there is always room for growth and advancement.
APPLY HERE
by Ronald Barron | May 1, 2023 | Uncategorized
Job Description
Title: Senior Product Manager
API & Integrations
Location: Remote – USA & Canada
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, MedSpas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come Do The Best Work Of Your Life At Boulevard.
The API & Integrations team is responsible for pushing Boulevard toward being a true platform. As a Senior Product Manager on this team, you will be unlocking scale and growth for Boulevard by building seamless integrations, providing a best-in-class developer experience, and winning our customer’s trust with exceptional account security. To put it simply, you will make Boulevard customers (self-care businesses) successful through commonly used integrations and/or APIs. In addition, you’ll drive the future of foundational infrastructure at Boulevard such as identity, developer tooling, and platform security to safely enable flexibility, customization, and extensibility.
Currently, we are at a fun stage – big enough to provide you with a great deal of stability and an incredible work environment, but small enough that you can still have a huge direct impact on both our customers and our teams. As a part of a small and diverse Product Management team, you can even shape the strategy, culture, practices, and processes.
What You’ll Do Here:
- Problem solve – build the right solution for the right problem at the right time for the right user.
- Establish a product vision, strategy, and roadmap aligned with our mission and business needs.
- Rally and align counterparts, cross-functional teams, stakeholders, and leaders.
- Execute on the roadmap while continuously balancing customer and business needs.
- Ensure we’re always focused on the most important things.
- Engage with high profile customers and vendors to lead technical discussions.
- Contribute to the product culture and advocacy for best practices.
What You’ll Need To Thrive:
- Impactful track record as a Sr. Product Manager in a B2B or SaaS product companies, with domain expertise in operationalizing APIs, application platforms, developer tools, integration oriented development and partnerships.
- Familiarity with identity management and platform security.
- Strong technical skills and attention to detail.
- Outstanding collaboration and communication skills and ability to communicate with technical and non technical stakeholders alike.
- Data informed approach to evaluate pain points or validate assumptions.
- Master of tradeoffs and making high quality decisions quickly.
APPLY HERE
by Ronald Barron | May 1, 2023 | Uncategorized
Job Description
Title: Director of Financial Technology
Location: Remote – USA
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, MedSpas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come Do The Best Work Of Your Life At Boulevard.
As a registered payment facilitator, Boulevard Payments is at the core of our business. We process over $1.5B in payments annually and offer our own POS hardware.
We are seeking a Director of Fintech Solutions to lead and manage our fintech solutions platform and drive the company’s fintech strategy. The ideal candidate will have a strong background in payment processing, as well as the ability to think strategically, lead a team, and be a thought leader within the company. This person will be responsible for Boulevard’s payments risk and operations team, hardware relationships and business requirements, payment sales enablement, and support team. They will own Boulevard’s payment processing policies and procedures, own key external relationships, and set service level expectations. This person will also be responsible for understanding all applicable laws, regulations and rules, and ensuring the proper controls are in place to maintain compliance. They will help develop and roll out new financial products, payment services, backend automations, policies, and best practices as a key leader in the business.
What You’ll Do Here:
- Lead the development and execution of the company’s fintech solutions strategy
- Direct day-to-day operational functions performed by an engaged set of team members, managing and mentoring a team of payment professionals
- Implement policies and procedures that will improve day-to-day operations
- Manage Risk by identifying and monitoring sources of risk, developing processes to mitigate risk, and developing strategies to reduce or eliminate risk
- Develop process improvement initiatives to increase operational efficiency and productivity, prepare and present project proposal presentations at the executive level for approval, and prioritization when needed
- Identify data trends and make recommendations for quality improvement
- Manage recovery and revenue, recouping fees, and avoiding loss
- Manage key relationships powering our platform including integrations with our acquiring bank and other third-party providers
- Ensure compliance with applicable regulations, laws, and rules by evaluating and adjusting procedures and policies
- Collaborate with cross-functional teams, including product, engineering, and marketing, to drive payment-related initiatives
- Work closely with senior leaders in Finance & Strategy, Product, Engineering and other areas to align payment strategy with overall company goals
- Stay current on industry trends and regulations, and provide thought leadership on Fintech Solutions within the company
- Evaluate fintech products
- Serve as an escalation point for customer experience and sales teams
What You’ll Need To Thrive:
- Bachelor’s degree in a relevant field (e.g. finance, business, engineering, statistics). MBA or other advanced degree is a plus
- 10+ years of experience in Fintech Solutions
- Deep understanding / subject matter expertise in Payfac solutions, payment gateways and overall credit card transactions flows – including both traditional platforms and modern API platforms.
- Operational knowledge of the payments functions
- Strong knowledge of relevant regulations and compliance requirements. Ability to assess impact and needed changes to support the evolving payments landscape
- History of working with legal and compliance functions
- Experience in a high-growth enterprise software environment; capable of prioritizing and executing on many projects at once
- Proven track record of leading a team and driving payment strategy
- Excellent leadership and communication skills. Proven ability to effectively translate technical information to non-technical individuals
- Strong analytical skills, ability to think strategically, and experience with data-driven decision making
- Vertical SaaS experience at a high growth start-up
APPLY HERE
by Ronald Barron | May 1, 2023 | Uncategorized
Job Description
Senior Manager, Field Marketing
Location: Remote
Heap is looking for a Senior Manager, Field Marketing to develop and execute go-to-market strategies and programs that generate interest, help sales penetrate new accounts, and accelerate pipeline. This person will be responsible for meeting our marketing goals in the EMEA region and North America commercial segment and will collaborate with various levels of management and departments including sales, business development, marketing operations, partner, digital and web. Successful candidates will have the ability to work creatively, use data to inform decisions and manage multiple priorities in a fast-paced environment.
Responsibilities:
- Meet or exceed demand gen pipeline goals by creating a go-to-market strategy and campaigns according to the persona, industry and buying stage of the sales segments you represent.
- Leverage multiple channels and program tactics – including: webinars, live events, partner programs, acquisition paid programs (sponsored email, content syndication, virtual events), database and nurture email campaigns.
- Operate as an extension of the sales organization: understand the profile of an ideal sales opportunity, align on priorities and areas of opportunity, track leads and accounts throughout the sales cycle.
- Work in alignment with product marketing, content and operations to customize global demand generation programs to region, segment and industries.
- Own overall event operations before, during and after, including budgets, logistics, partner and speaker coordination, follow-up, measurement and reporting.
- Create campaign evaluation criteria with marketing leadership and manage the feedback loop with cross-functional teams to report on and improve program effectiveness.
- Lead communications to marketing and your aligned sales teams on program enablement and drive the follow-up process of your campaigns with the BDR team.
Requirements:
- 5+ years experience in marketing for B2B SaaS organizations
- Experience partnering directly with sales leadership to jointly pursue new pipeline, accelerate deals, and close business.
- Experience in event and digital campaign strategy and execution with the proven ability to create successful campaigns thoughtfully and creatively.
- Talent for data-driven decision-making, applying learnings and optimizing campaigns to focus on quality leads that convert to MQL and opportunity.
- Knowledge of Marketo, Salesforce, 6Sense, and other marketing tools is a plus.
- Team player with excellent people skills especially working to align functional teams and multiple stakeholders.
- Excellent written and verbal communication skills.
- Detail-oriented and deadline-driven with the ability to think strategically, prioritize issues and propose solutions.
For New York City-based candidates, the base pay for this role is anticipated to be between $144,000 plus commission. The anticipated base pay range is based on information as of the time this post was generated. Actual compensation for successful candidates will be carefully determined based on a number of factors, including their skills, qualifications, and experience.
APPLY HERE
