by Ronald Barron | Jun 28, 2023 | Uncategorized
Job Description
Title: Sr User Analytics Partner
Location: Pierre South Dakota United States
Description
Citizens Financial Group, Inc. (CFG) seeks a User Analytics Partner for its Johnston, RI location.
Duties: Support the Bank s digital analytics initiatives, which utilize data driven insights to fuel strategic growth for the Consumer and Commercial Digital and Experience Design team. Implement and validate Adobe tagging, including technical configuration in Ensighten Tag Manager, to ensure that tags fire properly and data flows to accurately capture and report on consumer behaviors across the Bank s sites and digital assets, including Online Banking and Citizens Bank Mobile App. Validate and troubleshoot tagging & tracking issues as they occur. Create and maintain tagging documentation as well as manage technical requirements. Deliver data layer across the Enterprise; measure our web properties, Mobile apps and Online Banking through a standardized network-wide digital data layer. Instill a culture of putting the customer’s data first, ensuring proper security and stability in web tracking. Collaborate with business stakeholders and cross-functional teams to provide tracking solutions and analysis.
Requirements: Master s degree in Computer Science or related field and two years of experience in the role or in a related position. Experience must include: Utilization of Ensighten, Tealium and/or Adobe Launch in web and mobile app environments; Hands-on experience with Adobe Analytics and/or AdOps; Consulting on and/or executing technical implementation of Adobe Analytics tagging across websites and digital assets in Tealium or Ensighten Tag Manager, Adobe Launch and/or AdOps; Implementation and configuration of tag management solutions such as Tealium or Ensighten Tag Manager, Adobe Launch Tag Manager, etc.; Developing Adobe Analytics and/or Google consumer behavior web and mobile app reporting; Managing and adhering to marketing tag and pixel guidelines and data collection; Developing technical solutions for the identification and analysis of data through Tealium, Ensighten and/or Adobe Launch in both web and mobile app environments, and to include data layers, tagging, variables, custom metric set up; Utilizing JavaScript, jQuery, CSS, and HTML to develop and implement mobile app analytics solutions; Communicating and working with internal stakeholders to develop tagging and business requirement recommendation, validate/troubleshoot tagging & tracking issues as they occur, communicating status/next steps until resolution with all relevant stakeholders; Designing reusable analytics frameworks for faster deployment and data consistency; Ensuring integrity and consistency of all the data collected through different analytics solutions, including compliance client and government (CCPA, GDPR, etc.) standard/rules; Validate and debug the mobile and web analytics implementations using debugging tools such as Charles proxy, adobe debugger, etc.
May telecommute from any U.S. location.
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by Ronald Barron | Jun 28, 2023 | Uncategorized
Job Description
Senior Software Engineer
We’re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms, and growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.
What you’ll do:
- Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. You will not be a cog in a machine, and the work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.
- Conduct design and code reviews to ensure scalability, performance and alignment with standards and best practices
- Work in an agile programming environment
- Write code primarily in Go & JavaScript
- Help the team define and maintain development practices
- Build out new features & service offerings
- Refactor existing systems as we move towards a service-oriented architecture
What we’ll expect you to know on day one:
- 5+ years experience writing production-grade code in a modern programming language
- Extensive experience with at least one backend programming language. (e.g. Go, PHP, Ruby, Node.js, Java). Specific experience with Go is a plus.
- Ability and willingness to learn and adapt to new languages and technologies
- Experience with or desire to work with service-oriented architecture
- Extensive experience with at least one modern frontend framework (e.g. React, Vue, Angular)
- You’re a self-starter, take initiative, self-manage and require little day-to-day direction to be successful
- Proven understanding of REST APIs
- Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time
- Experience in taking ownership of features, while working with a team on short and long-running projects
- Experience writing automated software tests (e.g. unit tests, integration tests, end-to-end tests)
- You’re excited to learn new technologies, languages, tools and best practices
- You’re a proactive communicator; you communicate concerns and blockers early
Great to have, but not required:
- Experience with DevOps. Our stack is primarily Terraform/Kubernetes/AWS
- Knowledge and experience of event-driven architecture and message brokers (e.g. RabbitMQ, Kafka)
- Experience with large scale distributed systems and event-driven architectures
- Experience building CI/CD pipelines
- Prior experience building mobile apps with React Native
Benefits:
- 100% remote, work from anywhere in the US
- Flexible work schedule
- Unlimited paid time off
- $120,000 – $150,000 salary
- Career growth opportunities
- Health care, vision, and dental
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by Ronald Barron | Jun 28, 2023 | Uncategorized
Job Description
Senior Software Engineer, Frontend
We’re Proof, a startup in the legal tech industry. We’ve built a best-in-class legal services platform that is used by thousands of law firms, and growing over 10% month-over-month. We’re looking for talented individuals to join our team as we continue to scale and grow as a company.
What you’ll do:
- Play an integral role in the development of the Proof platform, working with a small but powerful team of engineers. The work you do will directly impact the lives of tens of thousands of law firms, lawyers, paralegals, and individuals throughout the US, and eventually the world.
- Conduct design and code reviews to ensure scalability, performance, and alignment with standards and best practices
- Work in an agile programming environment
- Write code primarily in JavaScript & TypeScript
- Develop in React and React Native
- Help the team define and maintain development practices
- Build out new features & service offerings
- Work with the Product and Design team to define and improve user experience across the platform
- Refactor existing codebase as we move toward a modern component architecture
What we’ll expect you to know on day one:
- 5+ years experience writing production-grade code in a modern programming language
- Extensive experience with at least one component-based framework (React, Vue, Angular, Svelte, Elm)
- Extensive experience working with visual design specifications and implementing cross-platform, performant and maintainable implementations
- Some experience working with mobile development
- Some experience with at least one backend programming language. (e.g. Go, Ruby, Node.js, Java, Python). Specific experience with Go is a plus
- You’re a self-starter, take initiative, self-manage and require little day-to-day direction to be successful
- Proven understanding of REST APIs
- Knowledge to evaluate trade-offs between correctness, robustness, performance, space and time
- Experience in taking ownership of features, while working with a team on short and long-running projects
- Experience writing automated software tests (e.g. unit tests, integration tests, end-to-end tests) Cypress experience is a plus.
- You’re excited to learn new technologies, languages, tools, and best practices
- You’re a proactive communicator; you communicate concerns and blockers early
Great to have, but not required:
- Prior experience building mobile apps with React Native
- Experience building large-scale design system components and interactions for reuse across platforms
- Experience building themeable interfaces
Benefits:
- 100% remote, work from anywhere in the US
- Flexible work schedule
- Unlimited paid time off
- $120,000 – $140,000 salary
- Career growth opportunities
- Health care, vision, dental, and 401K options
APPLY HERE
by Ronald Barron | Jun 28, 2023 | Uncategorized
Job Description
Project Manager, Customer Operations
US-Based Applicants
About Toptal
Toptal is a global network of top freelance talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and over 40% year-over-year growth, Toptal is the world’s largest fully remote company.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Position Description
This is a remote position.
As a Customer Operations Project Manager, you will be a valuable member of the Customer Operations team responsible for partnering with Customer Leadership to plan, manage, and execute major cross-functional initiatives while ensuring critical business outcomes are delivered. The role will report to the Senior Manager of Customer Operations and will provide you with an opportunity to work cross-functionally alongside a wide variety of teams within a hypergrowth company, while advising other team members on project plan creation and overall project management.
We are unable to provide visa sponsorship. Resumes and communication must be submitted in English.
Responsibilities:
In addition to managing large projects end-to-end, you will draw upon your extensive experience to help lead project management methodologies and guide leaders from other functions to consider best practices when identifying project scope, monitoring performance, and reporting on key milestones. In this role, you will frequently run project meetings for the leadership team, and have the ability to draft clear recommendations to leadership to solve potential risks and blocked dependencies. Through your partnerships with key stakeholders, you will escalate issues at both the project and portfolio level and help to craft and execute solutions. Ongoing, you will help to mentor other Project Managers and business owners in determining and defining project scope and objectives, capacity planning, and managing resources in an effective and efficient manner. You will also work with functional leadership to ensure initiatives are aligned to support function and company-level OKRs.
Your expertise in a wide variety of project types will allow you to make strategic adjustments as needed and measure performance to identify areas for improvement. You will work alongside senior leadership to track approvals and manage cross-functional stakeholder communications. You will bring a strong framework for organization and attention to detail to all of your projects while supporting the Customer Operations leadership.
In the first week, expect to:
- Onboard and integrate into Toptal.
- Rapidly begin learning about Toptal’s history, culture, and vision.
- Shadow key teams and leaders across the company to learn the core of Toptal’s operations and business units.
- Deep dive into understanding Toptal’s functions and how each supports the company’s mission and objectives.
- Learn about Toptal’s business and operating models.
In the first month, expect to:
- Using your own project management expertise, create detailed project plans for several large cross-functional projects including outlining all project tasks and dependencies.
- Monitor the work done by various departments and teams to ensure project deadlines are met.
- Facilitate stakeholder meetings, escalate roadblocks and ensure proper task prioritization.
In the first three months, expect to:
- Take on the management of additional projects including coordinating with leaders in the Customer, Talent Operations, and Product departments.
- Deliver a status report and a current state analysis on projects under your management in an ongoing and agreed-upon cadence.
- Assist the Senior Manager, Customer Operations in Quarterly planning and process change rollouts for Initiative Management.
- Be the main point of contact for the Business Operations Function following the established due dates for Initiative Management and Business as Usual activities.
- Maintain our internal tracking system updated to align with Business Operations requirements.
In the first six months, expect to:
- Go through deeper onboarding in key areas of the company that are of strategic importance.
- Experiment and learn rapidly as you build solutions, adapting your approach in real-time by leveraging your knowledge and doing everything it takes to make sure the OKRs of your projects are moving in the right direction.
In the first year, expect to:
- Assist leadership to drive results and operational excellence across the Customer Operations team.
- Work alongside the Senior Manager, Customer Operations to drive innovation within Customer’s Initiative’s framework.
- Measure the efficacy of your work, iterate, and improve.
Requirements:
- 5+ years of project management and related operations experience.
- Experience managing projects through their full life-cycle.
- Bachelor’s degree in Engineering, Business, or a related field preferred.
- Top Project Management Certification preferred including PMI, PMP, PRINCE2, CAPM, CSM, CPMP, CPM or other, or experience equivalent to a certification.
- Knowledge of Agile, Kanban, and SCRUM preferred. Technical expertise is not required.
- Excellent analytical skills.
- Must have excellent written and oral communication skills. Good communication is at the core of everything we do, and you must be a strong communicator able to work with a wide range of stakeholders from senior executives to individual contributors.
- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution.
- Resourceful. You should be a self-starter who thrives on the freedom and accountability that comes with managing your own workflow.
- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied stakeholder groups.
- Ownership. You are a dependable team member who takes responsibility for your success as well as the success of the entire team.
- Quality. You take pride in everything you deliver as a reflection of yourself.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
The US-based salary range for this full-time position is $95,000- $135,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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by Ronald Barron | Jun 28, 2023 | Uncategorized
Job Description
Project Manager, Database Change Manage & Learning
Job Locations: US
Job ID: POS-7425_1022
Job Family: Development
Time Type: Full Time
Overview
Put your passion and skills to work for the planet. Climate change is the most urgent issue of our time, and we need people like you to help us build a vital Earth for everyone.
We’re Environmental Defense Fund, a fast-paced nonprofit with a growing staff of more than 1,000 people in nearly 30 countries. We deliver game-changing solutions that cut climate pollution and strengthen people’s ability to thrive despite the effects climate change is already having. We work wherever we can have the most impact, from local communities to top companies to governments worldwide, and even in space.
Our culture, values and commitment to diversity make EDF an exciting and meaningful place to work. Every job here makes a difference. Won’t you join us?
Responsibilities
Overall Function
Environmental Defense Fund is hiring a Project Manager, Database Change Management and Learning Initiatives to lead Salesforce-related training and change management efforts for the organization’s Development Department. This individual will play a critical role in supporting the adoption and use of Salesforce and will help build efficient and consistent business processes across the Development department.
Reporting to the Director of Development Database Services, the Project Manager, Database Change Management and Learning Initiatives will be a member of the EDF’s Development Data Team and its broader Development Information and Strategy department. This role will work closely with Development Information and Strategy colleagues, stakeholders across the Development Department, and partners in IT.
This position can be fully remote, or hybrid (2-3 days a week) located in one of our office locations (Washington DC, New York, Boston, Austin, San Francisco, Raleigh, or Boulder).
Key Responsibilities
Change Management: Salesforce Releases & Communications
- Brainstorm and develop strategies to efficiently communicate change and mitigate change fatigue.
- Collaborate with Development Data and IT colleagues to develop and share communications about new features, functions and processes.
- Hold office hours dedicated to new features, functions and processes.
Knowledgebase & Documentation
- Partner with Development operations colleagues to build a Development Knowledgebase where staff can find digestible content on business processes and functions.
- Lead all efforts to create and maintain up-to-date Salesforce-related content.
- Independently and in collaboration with stakeholders, create user documentation for the knowledgebase including but not limited to:
- Salesforce how-to’s
- Business process guidelines
- Department policies
- Instructional videos
- Cheat sheets/infographics
Training
- Serve as the lead Salesforce trainer for the Department
- Lead efforts to improve the Salesforce training curriculum for new Development staff
- Provide refresher training opportunities for existing staff
- Host regular office hours to address questions about Salesforce processes and functions
- Answer ad-hoc questions about Salesforce how-tos and related business processes and policies
- Develop Team-specific training (i.e., Planned Giving, Events, Major and Institutional Gifts, etc.)
- Provide 1:1 training as needed
Ongoing Staff Support
- Collaborate with the colleagues and super users on potential needs for additional group or individual trainings.
- When necessary, answer staff questions about Salesforce how-to’s, business process and policy.
Participate in advancing EDF DEI goals in which people from all backgrounds and experiences feel connected, included, and empowered to address the environmental and organizational challenges in alignment with EDF values
Qualifications
- Bachelor’s degree preferred
- At least 3-4 years of relevant work experience in training or customer support
- At least 2 years in a non-profit development setting strongly preferred
- At least 2 years of experience working with Salesforce
- At least 2 years of experience leading training sessions
- Experienced in writing training guides and end-user documentation. Experience drafting software release notes a plus
- Strong ability to communicate complex subject matter and think creatively about communication and learning strategies
- Ability to support colleagues at all levels and meet people where they are
- Passionate about developing user-friendly and accessible documentation including how-to’s, business process guidelines, policies and FAQs/cheat sheets
- Detailed and big-picture strategic thinker and operator
- Ability to work individually and collaboratively with partner stakeholders across EDF
- Has a high level of integrity and professionalism, and the ability to remain calm under pressure
- A self-starter, detail oriented, well-organized, and able to plan and execute projects from conception to completion
- Demonstrates self-awareness, cultural competency and inclusivity, and ability to work with colleagues and stakeholders across diverse cultures and backgrounds
- Skilled in active listening
- Demonstrates ability to use sound judgment and identify problems
- Ability to maintain confidentiality
Please include a Cover Letter with your submission. You can also include writing samples (optional) that may support your candidacy.
Pay Ranges
We offer a strong total rewards package encompassing competitive salary, robust benefits, and professional development opportunities consistent with a modern global organization. We take into account factors such as candidate experience, skills, training, internal team equity and local norms.
The pay range for this role is shown below.
Please note that pay ranges are country specific. As a result, the stated currency is not meant be converted into any other currency.
- Minimum Salary: USD $77,000.00/Yr.
- Maximum Salary: USD $84,000.00/Yr.
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